Best Hp Home Office Printer (2024 Update)

The problem was not specifically the printer, it was with the advertised capability to be set up without the internet. It was to have a CDR to use for setup. I know that's old style but it what I needed for a system that does not use the internet (security purposes). It was also supposed to run on XP with SP-3. None of that was true. No CDR. Instructions inside the box said you had to use the internet. I contacted HP to see it they could supply the CDR as there must have been one in earlier editions. No CDR. Further, the HP rep said that particular unit would not work on XP with any upgrades. Not worth returning so it sits in a room waiting for somebody to need a printer that can connect to the internet. Found a Cannon printer that works just fine with XP and has an installation disc. Just as advertised.patroller

Once you get this printer set up it works well and produces good black and white and color print outs. The setup screen and all the extra steps HP requires from you is necessary and byzantine in the process. Ignore the 123.com setup message and just get on the same network as your printer and any modern laptop will load the necessary drivers automatically. It’s not 1990 anymore, and HP should realize that. Also – stop trying sell me on ink refills – it took a few minutes to find the right button sequence to finish the setup, so I didn’t have to go to a website to finish the setup … and thereby be sold on refill ink cartridges. The unit itself is a rather large body so I’m trying to figure out why all the bulk for something that just produces simple print outs. Long term performance will remain to be seen – but they should make the set up more seamless and less 50% setup and 50% marketing tool.CLIFF

Very unhappy with the product. There is no scan option on this model. Everything is done wireless which is fine if I wasn't redirected to set up accounts all over the place or to this site and the next to set up instant ink .I set up an hp account in which I was directed to do per the support page in order to copy or scan but how does that help with no scanner. I downloaded the mobile app however it would not allow me to login. I logged out and into my account using my pc just fine so no problem there and my printer was listed as available however I kept getting and error saying I needed to sign in to be able to use these features. Definitely an issue with the app. No way to contact anyone about this issue only a list of pre generated unrelated questions is the only option given. What I thought was a really good deal end up being an expensive bulky one function piece of equipment.TSS1

I guess I could have figured this out by digging more deeply or asking but it's not readily apparent this has no ability to save to internal networked shared drives. Worse is it's flakey convection to dropbox and other Webb Applications. Scan quality is at resolutions barely acceptable and a pain in the rear to set up presets logically. I miss my 8600 that took a dump and locked out scanning because the the printer suddenly lost communication with print heads. 11×17 is nice and double sided scanning without flipping is great. I just wish I could use this as intended as a document management solution. HP, ya lost me. Is return this if it weren't the heavy cost of shipping to send back. B&H is fine. I just wish the description said Warning, no network scanning to shared drives so dust off that USB thumb drive and add ten steps to your process. 😉Marc

I've had my 7740 for about 3 years. The first couple of years were great. The extra large inks help with not constantly changing cartridges. I print a fair bit for a home office environment. The quality of printing is fairly good. Colors are fairly represented. Not too many jams over the life of the printer. They have pretty good access panels to clear jams.

My biggest gripe with this printer is that about a year ago the printer would go into a blue screen mode. Which could only fix itself by unplugging. After rebooting the printer functions as normal so it make me think its a software issue. I can't find anything in regards to the Blue Screen error code. The printer would work for a while then go "Blue Screen". It has gotten worse lately and will go blue every hr or two. Which makes extra work for me. Also it doesn't play well Apple after OS update. You can no longer scan to computer from controls on the printer. You must use the computer to control the scan. Which makes for more work. The other big downside is the printer would randomly change its name by adding a # after the name. I tried correcting this following all the directions on HP Website but nothing works. So I've created all these workaround strategies but I'm moving on to Brother. See if the grass is greener on the other side. This could be a great printer maybe I have a lemon. It's ironic all the failures started happening outside the warranty.Steve Mackechnie

Impossible to setup wirelessly and after adjusting settings for wired printing could only get one document to actually print…..apparently by mistake. I took it back and bought a Brother MFC-J6545-DW online which has worked flawlessly scanning and printing. It also has much larger ink cartridges that last longer. HP Help was no help and after reading the horror stories of most online posts I got rid of it and had to purchase a low cost Canon letter size printer/scanner from Target to temporarily work around for my job while I waited a week for the new Brother unit to be delivered. And the Cannon ALSO worked flawlessly. So, it appears HP is the issue. My HP docking station after two weeks also went bad at the same time so i had to do all my work on a laptop screen until the replacement under warranty showed up. Well, at least they have a well-oiled diversity department judging from their corporate web site. Must hire plenty of engineers based on diversity and not competence based on my experience with their products.DavidBurger

I bought this printer and have had problems with it from day 1. First, one of the printer cartridges wouldn’t register as installed even though it was. I repeated over 20 times before I gave up and exchanged the printer. The new printer installed fine, and I was up and running. The trial ink cartridges ran out within a week, and I replaced them with full size cartridges. Those ran out within a month of light printing (50-80 pages). I can already tell this printer will be a money pit and more of a headache than it’s worth. Do not buy it!Grumpy1

The setup was easy enough. Everything was fine till I turned the printer on the next day. The printer took at least 5-6 minute re-aligning before I could use the printer. Then after I printed a few pages, the aligning process started all over again. I took out the cartridges and placed them back into the slots. Same thing happens. It is constantly running the re-aligning process.Budd

I wish I could like this printer. I’m not sure if I got a lemon or what happened but this printer has never operated well for me consistently. I frequently get paper jams, then the print head needs to be aligned and cleaned which uses up extra ink. Eventually it will print well but only for a short time. We sometimes go a few days to a week or more without needing to print anything and then an unsuspecting family member sends their document to print not knowing what terrible fate is waiting for them…yet another printer jam and 30-45 minutes trouble shooting the printer to get it working again. I’ve had this printer for about 18 months and today is the day I’m done with it and getting a different one. I hope I choose more wisely this time.Donna

I bought this printer 4 days ago, I use it everyday for work and has been nothing but a headache. Sometimes it prints, sometimes it doesn't. Sometimes when it does print it will do one line and then stop, then another line and stop… I can print something and will not come out for 3-5 minutes later. Tells me there is a paper jam and there isn't. I didn't realize this was non-returnable, my stomache actually hurts after spending this much and I cant even use it. Very disappointed in HPJenn

It does NOT come with all items needed to work after set up!! I do not mind needing additional set up since it is a multi-function machine. But come on now! No user manual with instructuons, no printed sheet with easy set up that lists AT LEAST the LINKS NEEDED to DOWNLOAD more set up just to simply PRINT A DOCUMENT. No cord to connect to laptop! (Only wireless printing!). Ok but more downloading for since it is "wireless". Hum, still can't use it. I HAVE NEVER PURCHASED A PRINTER REQUIRING such work to set up. Over an hour of set up time and still cannot print a single document. Followed all instructions and nothing, nada, zero.VICKIE

The printer was advertised as coming with installation CD and manual, however neither was in the box from HP. There was only a page referring you to their on-line set-up, which would be a problem if internet is not available. It did not come with a printer cable, although that was indicated on box. After much trouble trying to install the printer via the Wi-Fi options, and downloading the necessary software and instructions, it would not work on the local network where we were staying. Locating the necessary files and information was challenging on the HP support site, which directed you to unrelated help pages if you used the search function. Once installed, any attempt to print a page using the local wi-fi port option crashed my computer completely, requiring a hard shut-down and restart to regain control of the computer (Windows 97) after a page partially prints out. The same result if any attempt to scan a document with it. Only by shutting off all wi-fi functions of the printer and using a separately purchased USB cable could successful printing and scanning be achieved. That said, once the horrors of getting the unit set up were done, the print quality and speed is good, as is the scan operation, if somewhat cumbersome to access via their interface. The printer is compact, and easily portable, and the battery power is likely to be useful, although I have not used it so far, other than having to spend the two hours to charge the battery before being able to set it up. However, be aware that if you are traveling and not on a home or business network, the wireless functions are useless, and operation is only possible using a direct cable connection to the printer. If you don't need the scan and copy functions, I would look to a different manufacturer. I would expect the problems would be the same with the HP print-only version as the set-up software appears to be the same for both the OJ-200 (printer only) and OJ-250 (all in one) versions. If you do purchase it, get the extended Staples warranttee on it, as based on my other experience with HP printers, they fail after a year or so, and it is expensive compared to non-portable units.CHRISTOPHER

I wanna start off by saying that I normally love HP products. I have a very expensive HP Computer that I love. And I have had an HP printer before. But this one is absolutely impractical. There is only one working button and it is an information button. If you push it it will print out the same two pieces of paper about setting up Wi-Fi. It does nothing but waste it. There is not a copy button, meaning every single thing you do with this printer Hass to be done using their app. That means if your Internet goes out, or you have a bad connection you cannot use your printer. Not even to just make a copy of something. And the app it’s self is absolutely horrendous to use. If you are not tech savvy, or you have any about Internet connection, eyesight issues, or any other disability that makes staring at your phone to complete a task card, you will not be able to operate this printer easily. And don’t even get me started if there’s an issue, I couldn’t get my Wi-Fi to connect properly when I was trying to use it, I had to disconnect the entire thing, remove it from the app, and do a whole new set up! This printer and copier feels like it’s geared more to look cool versus being user friendly. The same goes for the app. I tried on my phone and my computer and could not find a way to disconnect my router manually that way I could re-connect the router to reestablish the Internet connection. And because the military moves me around, I sometimes end up in places like I am right now where no matter how much you spend on Internet, it’s still going to be bad. That is just life sometimes. And I could not simply make a copy because there was no copy button on my machine.Jennifer Hope

The hardest part about the unboxing and setup of the the HP Envy 6455e All-in-One printer is getting the ink cartridges added. I’m use to the HP OfficeJet Pro lineup which use a long thin ink cartridge, usually one cartridge per color, instead of the Envy’s two short fat cartridges. On the ink cartridge holder, there’s a plastic flap that you lift while you awkwardly angle and push in the two cartridges until they kind of snap into place, at which point the plastic lid slides down creating a type of cradle to keep them in place. If you can get this part correct, the rest of the product is a breeze to setup. The Envy is the first printer I’ve had in twenty-five years that does not come with a display screen. The Envy uses a smart control panel where buttons appear only when needed. This technology didn’t work all that well during the initial setup process, specifically during the printer alignment step. During this phase of setup a page is printed then needs to be scanned. Pressing the scan button that lit up did nothing. Eventually the printer hit some type of internal timeout and the button flashed a couple of times, I pressed the scan button a couple more times and eventually the printer figured out how to scan the document and complete the alignment setup process. Post setup, a firmware update was installed and no similar problems have occurred so make sure you get that firmware update installed. Adobe released the 2020 Coloring Book the day before the printer arrived so I downloaded this 72-page 800MB PDF from Adobe: https://creativecloud.adobe.com/cc/discover/article/adobe-coloring-book-2020. Printing this thing two-sided on HP’s premium photo paper would be a great test case for the Envy. I started by trying to print a single page from the Coloring Book and the result was an 8.5 X 11 full page of solid black ink. It was not what I was hoping for, but this accident illustrated that the Envy is not all that great when it comes to large solid black prints, as the printer suffers from banding see Image number 1 included. Image number 2 of a three-eyed woman was printed on an HP Color LaserJet Pro MFP M479fdw using the same paper used with the Envy. Notice the black sky is solid black with no banding. Looking at the same image printed with the Envy in image number 3, the banding presents heavily in the sky, but the remainder of the document looks crisp. Image number 4 of the mermaids is the LaserJet, Image number 5 is the Envy. They are almost identical and the Envy does great with small patches of black. The bottom line here is that the Envy is great for everyday printing, but is not a printer I would turn to if you plan to print photos. Note that the images you are seeing here were printed, then scanned using the Envy’s automatic document feeder and the HP Smart App for macOS with the default resolution of 300dpi Print quality aside, the double-sided printing feature had the 72 page coloring book printed in around 15 minutes. Approximately 4 minutes of that total time was the printer giving the ink about 6-8 seconds to dry before pulling the page back over to flip on the other side. It’s not the fastest printer around but I’ll take quality of printing over speed any day of the week. Without an LCD to display warning and errors, the printer comes with a speaker that emits all kinds of musical chimes to alert you to activity including inserting or removing paper into the 35-page automatic document feeder (ADF). The ADF is not particularly fast or slow but worked well and the speaker emits loud enough sounds to get my attention when necessary. The last area I’ll comment on is HP Plus. HP’s subscription service to assist with automatic ink cartridges when necessary. The day after printing the 72-page coloring book, the single black page, and nothing else, I opened up the HP Smart App (version 12.6.2 (552) from my macOS and the app displayed a warning that the ink levels are low. Closing the app, rebooting the macOS and then re-opening the HP Smart app results in no warning sign about the ink levels, but Image 5 shows you the current estimated ink levels. I’m feeling ignorant as I’m not sure why printing 73 pages of black results in the color ink cartridges being used at all, but it will be interesting to see when this printer actually triggers a new cartridge to be ordered. If you do sign up for HP Plus, HP indicates that the ink cartridges you receive will include MORE ink than what you get by going to a retailer, and I hope more ink than what comes in the box as the starter set of ink.vortex0007

The HP Envy 6455e Printer is a very good inkjet multi-function printer with tricky software. Unboxing and setting up the printer is like putting together a simple puzzle and as long as you follow the directions, it comes together fairly quickly. The printer itself does a good job printing, giving very clear results, especially from an inkjet. I liked how intuitive the scanner software worked and the simplicity of using the scanner. Where I got frustrated was making the darn thing print for the first time using the HP software. Hardware wise, this is a great printer, but the Android software for the printer is glitchy at best. Upon unboxing and setting up the printer. I was surprised at the ease getting the thing put together. Removing the tape and stabilizers was a smooth process. The ink went in too easily and I thought, this isn’t this easy… It was. Powering up the beast and connecting it to the network was my first major technological issue, which again, as long as I was patient, and followed the instructions, was easily done. Running the scanner is a sinch. The software synced up with the printer and scanned away. I had very little difficulty bringing in images from paper. I even scanned a packet of pages quickly and easily using the sheet feeder. The HP App starts out being very helpful but eventually becomes evil. The app walked me through all of the previous steps making it easy to get to this point. Decent until I got to the part that the app wanted me to sign up for the 6-month Instant Ink. This is a subscription service which I pay for to purchase ink whenever my printer runs out. Unfortunately, I have no idea how much ink I will use so I rather not subscribe. The app allows you to skip this step, but won’t finish the installation. Eventually, out of frustration, I put in my credit card, close my eyes, and hope this is not a bad idea. And the app finishes installing the printer. Printing from the HP app was horrible. First, I started getting an E9 error. This printer does not come with a manual. HP provides a link to the manual which was difficult to get to the correct page. The error was very confusing, it was either jammed paper or a communication error. I was using 28lb paper and thought the paper could be causing issues, not really. The printer easily printed test pages. So then what was it? The app can’t seem to make anything print. I change paper, buy into the Instant Ink, reboot the printer, and several other steps and no luck. Finally, I attempt to print directly from Acrobat, bypassing the HP App and Bingo, the printer works. The Printer drivers work, but the App does not for Printing. Overall, I am very happy with scanning and printing features. I think the HP Printer app needs more work. The printer is very easy to set up and the app does a good job with the setup function. Many of the additional functions work well such as scanning and the sheet feeder to scan multiple pages. Setting up the printer to print from the app is a nightmare including making it very difficult to finish setup without purchasing the Instant Ink subscription. Once I got the printing to work, I was impressed with the quality of the print. I recommend this printer to others who want a multi-function scanner/printer.KrisA

It's a very basic printer and I was able to get it connected to my phone pretty easily. It prints and scans from my phone just fine (although it's a little sluggish). My macbook, on the other hand, was a different story… I tried to get it connected to my macbook for hours and it never connected. Even looked up Youtube videos to troubleshoot and get different ways to connect it to my laptop. I gave up, it's a lost cause. Fortunately, when you sign up for the HP app, you can directly email documents to the printer itself and it'll print out. So I've been doing that as a roundabout way to print documents from my laptop and it has been working flawlessly thus far (I've had it for about one month). Overall, it does its job, but it obviously has some caveats. I wanted to splurge a bit more and get a nicer printer, but everything was sold out, so I settled for this one. I don't print or scan a ton, only once in awhile, so this will do for now. Also, I'm a simple man when it comes to printers. I just want something to plug into my laptop and just print and scan documents. All this smart app stuff is just unnecessary to me and overly complicated for what should be a simple device. But again, I had a lack of options. The app itself is good, I just find the idea around it for a freakin' printer to be ridiculous. So yea, it's a decent home printer, but if you need a printer for work, I would definitely look for something better. I would recommend this product for light home use… for someone that only needs to print or scan something once in awhile, like myself.David

As far as print goes, this wasn't a bad printer, however if you want the insta-ink option and wifi, you may be in for a fight. I bought this on a Friday night and after some struggling, was able to connect to my computer and phone, via wifi. I was never able to set up the insta-ink subscription. I kept getting "there in an error with your subscription". I did print several things, including a picture, and the print was very good. However, since one of the main reasons that I purchased this printer was the ability to save money with the insta-ink program, this was only a partial success. Fast forward to Monday, when I could reach out to customer support. After 15 minute on hold with the virtual assistant, I was able to connect with customer support. He understood the issue and said it would take about 20 minutes. After 20 minutes, he wanted to connect into my computer, which I was not comfortable with, so he kept having me do different steps. After another 40 minutes, I told him that I had to work and would have to contact them back. 1 hour down. After work, I contacted again through the virtual assistant. Again, they wanted to remote in, again I said no. Again said 20 minutes to fix. The printer was hooked up, I just couldn't get the insta-ink program to work. They couldn't explain why it wasn't working. after 1/2 an hour of doing the same steps over and over and she still couldn't get the insta-ink to work, I gave in and let her remote into my computer. She took another 40 minutes, but finally got the program to work but somehow managed to kill the wifi. I couldn't connect without a cable ( which was not included and I just happened to have from an old printer) and she had no idea why. She sait that was another department and I would have to contact them. Anothe hour and a half of my time (I'm up to 2 and 1/2 hours now) and still don't have my printer working. Fast forward to Tuesday, after work, I contacted the department that she instructed me to, this time I held on the phone for 20 minutes or so. Again, when rhe person answered, he sai 20 minutes to fix (this must be a standard answer for everything). This time, when he wanted to remote in, I gave assess. He kept taking to me, explaining what he was doing, but again, could only get the printer to work wit a cable. When I asked what he would have done it I didn't have a cable, he said that he could've mailed one or I would've had to gone out and purchased 1. But he was going to fix it so that I could print via wifi. After almost an hour and a half, he reset the printer to factory specs, had me turn off the printer and restart my computer. My computer came back on, the printer never did. He said that the printer was outdated and that there were better ones now. I gave up. He wanted to keep working, told him I wasn't interested, that I was packing the printer back up and returning to store. He wanted me to give more time… after giving HP over 4 hours of my life, I said enough. Packed the printer up, Will never purchase an HP again.JayneG

I needed a small all in one for the space it had to go into. Printers started getting rather large compared to what they were years ago and it was getting hard to find one to fit in the space. It's a cheap printer, feels like a cheap printer and I don't know how long it'll last but it may surprise me. HP claims it to have a 1000 page per month duty cycle and I don't print anywhere near that number so maybe it will last 4 or 5 years … or maybe not. I've only owned this a couple of days and so far all the functions seem to work OK. It was very difficult to set up using a wifi network with a security password so one word of advice – use your smart phone to install it on a secure network. The phone set the printer up quickly after I struggled for quite a while on the computer. Also, you need to log into the printer for internet access and it asks you for a password – I found it is either just the "enter" button or "space" then "enter" buttons. Once I got it all set up it seems to be working OK. One thing I've always hated with the 2 ink cartridge system is wasting some unused expensive ink; I've signed up for the trial of the instant ink program to see if it is more economical to do it that way. I took away 1 star because of the setup and how cheap it feels. I would have probably bought a little better all in one if they made more (and the store having more options at the time of purchase) of the size I need. If it lasts for 4+ years based on my usage that will be great.Vinny

I had to replace my Epson AIO EcoTank printer that I got about 2 years ago and I went to my local Staples and decided to go back to the HP AIO inkjet printers that I had such good luck with. I only left the HP printer family because I liked the idea of the ecotank for the ink and truthfully, it's a great printer with regard to that but I constantly had difficulty connecting to my home wi-fi network and staying connected with regards to the scanning function. I could print wirelessly but not scan to my computer, even after making sure I was up to date with any updates and installing drivers for that function from the Epson website. I chose this HP Office Jet Pro 8035e AIO printer and it was super easy to connect all my devices to it and I was up and printing as well as scanning documents in a matter of 2 or 3 minutes. It is quiet, much quieter than my Epson, and it's fast. It's too early for me to honestly evaluate the amount of ink used but I got the insta ink program for free for 6 months so we'll see but I anticipate it'll be fine. The bonus was my local staff at Staples was helpful.DAN

When I saw the sender, I was hoping it was a response to my inquiry. But NO! You want my review! Fuggitaboutdit After my tech guy tried to install the defective printer, he documented his findings \ this way: I followed the setup instructions carefully and got to the step where the printer is supposed to print it a calibration page. Instead of printing, it reported a paper jam. I have several times examined all the paper jam possibilities with no sign of paper anywhere. From an HP troubleshooting page, I found an instruction to open the printer, and then unplug it, and move the print head carriage across to look for more jam possibilities, but the print head is stuck fast. It will only move about 1cm or less. I am not familiar with this model, but from the HP doc it seems like this is clearly a problem. Bottom line: the print head won't move and then machine reports a paper jam when there is no paper anywhere in it. I think it's defective. I need to return it. Since it was back-ordered and shipped from I-don't-know-where, I'd like to know whether I can return it to a nearby store or whether I can get a return label and send it by UPS or USPS. What's your preference??Jane

This HP printer is a great solution for a household that has phones, Chromebooks, laptops, iPads, and desktops all going at one time or another. Every one of these devices can connect wirelessly for printing anything and everything! There is also the USB printing if you just have some printing from a computer that isn’t on the system but don’t want to go through making a connection… just copy the files to a USB stick and plug it in to do your print jobs. HP has really worked on their printer setup, and getting everything connected and working has become very simple using the HP software and apps. Of course now that everyone can print everything whenever they want, the ink consumption has increased. Fortunately the ink cartridges are pretty much goof-proof, and there is the HP+ ink replacement system that I really suggest you try out. The HP+ automatic ink replacement had me wondering if it was going to be a good deal or not, but HP lets you try it out without charge for the first few months so you can get a feel for how many pages will be printed, and you can easily adjust your monthly plan to match the total household pages that get printed. I kind of don’t like to get too many “automatic billing” subscriptions going, but looking at ink cartridge replacement cost, and the usual situation where I need to print pages (especially in color) and find that I’m running low on ink, then have to go out and get some ink cartidges all of a sudden, and then the cost of the cartridges…. Well for me it is much simpler and really not as costly to do the monthly rate with HP+ and not have to remember to “check the ink” when I need to print something important. I really do recommend that you go ahead and use the subscription service when you set up the printer. It doesn’t cost anything for the first few months and you can check your printer use to see if you want to continue with the subscription, adjust your usage plan, or just go back to buying your own cartridges as needed. I expect you will find the monthly subscription as convenient as I have. For everything that this printer does and considering the pretty large paper tray, the footprint of the printer is small enough to easily fit on a desktop or side table. A lot of other “home business” printers with the same features look a lot larger. I haven’t tried printing photos on photo paper yet, but the color on regular copy paper is good and it’s nice to be able to print color copies without having to worry about using up the ink. A little touch of color on an otherwise black and white page really does make things look better. My wife is especially happy because she can print out cupons, recipes, flyers, etc. and have them in color – they just look nicer and no worries about using up the ink! Overall, this is a good unit that does pretty much everything and can be used to print something even if you are out and about. Your print job will be waiting on you when you get home! Stay Safe from Central GA!banjo

I purchased this printer a week ago to replace my 9-year-old printer. I reviewed the Office Depot website and chose 4 printers for comparison purposes that I was interested in before actually going into the store. I read the reviews on the HP OfficeJet Pro 8025e All-In-One and decided that I would purchase it based on the positive reviews. I had hoped to see the actual printer on display in the store before purchasing it, but unfortunately, it wasn't a printer that was on display at this particular store. Since I've had the printer for a week now, I've used the printer approximately a dozen times and so far it works well for both printing from my computer and making photocopies. It was extremely easy to set up (about 15 minutes from start to finish), as the instructions were on the touch screen as well as the flyer that came in the box. There was also a promotion that comes with the printer of 6 free months of instant ink and an extra year of HP warranty when you activate optional HP+ and Instant Ink when setting up your printer. I opted not to participate in the 6 free months of instant ink because I'm not a heavy printer user and know that I wouldn't use that feature. I've been very pleased so far with the functionality of this printer!montellocamper

First of all, I want to say that I purchased this printer after reading a ton of positive reviews and based on my great experience with my old OfficeJet printer that lasted for years and always provided excellent quality prints and scans. I was 100% confident in my purchase of this product, now I wish I had never bought it. I have had nothing but problems from the day I got it home. I did not want to connect to my wi-fi (and I have excellent wi-fi speed with boosters all over my home that were professionally installed by my carrier). Then, it didn't want to connect to my Dell computer. After many HP support chats, I finally got the thing set up, but it won't stay connected to my laptop. I'm constantly having to run the HP Smart Troubleshoot and repair it to get it to reconnect to my computer. I'm replacing the ink for the first time, using a generic ink from a brand that I have always used and trust well. I just put the new ink cartridges in the printer gave me an error message "Cartridges Rejected", "The indicated cartridges have been identified as altered or cloned", "HP+ Printers require Original HP cartridges. Replace the non-original cartridges to continue printing"!!!! Now, if you don't mind all of this, this print quality is good, and the scan quality is good. I haven't had any trouble with paper jams either. Mechanically, it's a well-built printer and worth the money. That is if you want to spend all of your money on overpriced ink and all of your time fighting to constantly reconnect it to your non-HP computer! So for Value, I'm rating this a 1 because they expect you to spend all of your money on HP supplies, including the computer that you connect it to. Quality, I'll rate it a 4 because when you are able to print or scan, the quality that you would expect from an OfficeJet is there, but I'm very disappointed with the time that I have to spend to get it to produce. For Ease of use, I would rate it a 0 if I could. Would I recommend this product, as I stated, only if you have a newer HP computer and are willing to spend the money on HP supplies, including paper.Sage95

I purchased this printer on 12/10/22 and returned it on 12/19/22. I had no trouble setting up the printer to connect to the internet and was able to print (it can print two-sided as well), copy, and scan without using a USB cord (I did not try the fax feature). But there were a few things I didn’t like or was concerned about: 1) The power cord constantly slipped out of the port on the back on the printer. Sometimes I wasn’t aware that it slipped out and would wonder why the printer wasn’t turning on. 2) I could not set up the printer to be used with a USB cord because I have a MacBook (you can only do this with Windows). I wish I’d seen that sooner! It’s nice to print things wirelessly, but it’s good to have the option to use a USB cord just in case your internet is not working properly. 3) I could not access the settings for two-sided scanning because you have to have Windows (the HP Smart app does not have a setting for two-sided scanning). I believe you can access the setting if you have Windows (it will say “two-sided scanning—manual, which means you will still have to flip the paper over and insert it into the auto feeder). However, if you look at the specifications/overview on the website, it does say that it does not have duplex scanning. I should’ve checked that thoroughly before purchasing the printer. 4) The HP Smart app would freeze on my computer, and I had to close and reopen it a few times to get it to respond. 5) I was also concerned about the reviews that said the printer stopped working after a year (or even several months). My Canon printer started acting up after 9 years and I would hate to get a new printer and have it fail after a year or less. 6) The Instant Ink Program sounded tempting but then after I read the fine print, it sounded creepy (HP has remote access to your printer and can stop the cartridges from working if you cancel/don't your subscription). No thanks. If this printer works for you, then great. It just was not my cup of tea.Cher79

I purchased this printer a week ago to replace my 9-year-old printer. I reviewed the Office Depot website and chose 4 printers for comparison purposes that I was interested in before actually going into the store. I read the reviews on the HP OfficeJet Pro 8025e All-In-One and decided that I would purchase it based on the positive reviews. I had hoped to see the actual printer on display in the store before purchasing it, but unfortunately, it wasn't a printer that was on display at this particular store. Since I've had the printer for a week now, I've used the printer approximately a dozen times and so far it works well for both printing from my computer and making photocopies. It was extremely easy to set up (about 15 minutes from start to finish), as the instructions were on the touch screen as well as the flyer that came in the box. There was also a promotion that comes with the printer of 6 free months of instant ink and an extra year of HP warranty when you activate optional HP+ and Instant Ink when setting up your printer. I opted not to participate in the 6 free months of instant ink because I'm not a heavy printer user and know that I wouldn't use that feature. I've been very pleased so far with the functionality of this printer!montellocamper

First of all, I want to say that I purchased this printer after reading a ton of positive reviews and based on my great experience with my old OfficeJet printer that lasted for years and always provided excellent quality prints and scans. I was 100% confident in my purchase of this product, now I wish I had never bought it. I have had nothing but problems from the day I got it home. I did not want to connect to my wi-fi (and I have excellent wi-fi speed with boosters all over my home that were professionally installed by my carrier). Then, it didn't want to connect to my Dell computer. After many HP support chats, I finally got the thing set up, but it won't stay connected to my laptop. I'm constantly having to run the HP Smart Troubleshoot and repair it to get it to reconnect to my computer. I'm replacing the ink for the first time, using a generic ink from a brand that I have always used and trust well. I just put the new ink cartridges in the printer gave me an error message "Cartridges Rejected", "The indicated cartridges have been identified as altered or cloned", "HP+ Printers require Original HP cartridges. Replace the non-original cartridges to continue printing"!!!! Now, if you don't mind all of this, this print quality is good, and the scan quality is good. I haven't had any trouble with paper jams either. Mechanically, it's a well-built printer and worth the money. That is if you want to spend all of your money on overpriced ink and all of your time fighting to constantly reconnect it to your non-HP computer! So for Value, I'm rating this a 1 because they expect you to spend all of your money on HP supplies, including the computer that you connect it to. Quality, I'll rate it a 4 because when you are able to print or scan, the quality that you would expect from an OfficeJet is there, but I'm very disappointed with the time that I have to spend to get it to produce. For Ease of use, I would rate it a 0 if I could. Would I recommend this product, as I stated, only if you have a newer HP computer and are willing to spend the money on HP supplies, including paper.Sage95

I purchased this printer on 12/10/22 and returned it on 12/19/22. I had no trouble setting up the printer to connect to the internet and was able to print (it can print two-sided as well), copy, and scan without using a USB cord (I did not try the fax feature). But there were a few things I didn’t like or was concerned about: 1) The power cord constantly slipped out of the port on the back on the printer. Sometimes I wasn’t aware that it slipped out and would wonder why the printer wasn’t turning on. 2) I could not set up the printer to be used with a USB cord because I have a MacBook (you can only do this with Windows). I wish I’d seen that sooner! It’s nice to print things wirelessly, but it’s good to have the option to use a USB cord just in case your internet is not working properly. 3) I could not access the settings for two-sided scanning because you have to have Windows (the HP Smart app does not have a setting for two-sided scanning). I believe you can access the setting if you have Windows (it will say “two-sided scanning—manual, which means you will still have to flip the paper over and insert it into the auto feeder). However, if you look at the specifications/overview on the website, it does say that it does not have duplex scanning. I should’ve checked that thoroughly before purchasing the printer. 4) The HP Smart app would freeze on my computer, and I had to close and reopen it a few times to get it to respond. 5) I was also concerned about the reviews that said the printer stopped working after a year (or even several months). My Canon printer started acting up after 9 years and I would hate to get a new printer and have it fail after a year or less. 6) The Instant Ink Program sounded tempting but then after I read the fine print, it sounded creepy (HP has remote access to your printer and can stop the cartridges from working if you cancel/don't your subscription). No thanks. If this printer works for you, then great. It just was not my cup of tea.Cher79

After seeing this HP Color Laserjet listed as The Best Laser Printer by the NY Times Wirecutter review site, I just had to have it. B&H was about the only place I could find that still had a new one in stock for a reasonable price, and they offered free FedEx overnight shipping too. So far it prints just great, double-sided and in color, and very fast. Setup was a breeze connecting to Windows 10 via USB 2.0 cable (480 Mbps), but it also supports Ethernet (100 Mbps) network printing, WiFi printing (haven't tried either), and USB stick printing via a convient top slot. The single sheet document feeder is great for large mailing labels or envelopes, and the automatic double-sided printing saves time. It's quite small and compact for a laser printer, fitting easily on top of my 15 inch 2-draw metal filing cabinet. It's a bit noisy when printing, but for the speed, one can't complain. I highly recommend this printer for printing on paper, envelopes or mailing labels. It cannot print glossy photos like an InkJet printer of course, or work with thick 105 lb postcard stock (47 lb stock max), but other than that, it does everything I want with no muss, no fuss.Robert A

A small, color, laser, wireless, printer with duplex capability. Just a printer; I didn't want a multi-function printer. The printer makes a whining noise when it prints which has taken some getting used to. I've had it 3 weeks and have had one paper jam which was easy to clear. I haven't printed in color much, but what I have done looks good to me. A few hiccups: 1) difficulty getting a driver that would work with this printer on my Dell All-in-One; 2) took a while to figure out why envelopes were printing upside down (required changing Word 2019 printing options to feed from the Manual feed) The User Guide is spot on with instructions for printing labels which is more steps than required by my 2008 Dell printer (for the HP you have to change paper type to "labels" and paper source to "manual feed" – it's good I checked before just inserting the sheet of labels in the manual feed tray and clicking on Print); not so helpful about envelopes (at least not for Word 2019). The User Guide did help with printing on legal size paper. I still have a lot to try on this printer, e.g., printing from a USB flash stick.ELIZABETH

I have bought only HP printers for my offices, because they play well with Mac computers, and provide long, reliable service. I resisted HP's price on a printer for my home office, but finally broke down and paid the extra for this HP printer. I'm glad I did. This is HP's entry-level laserjet, but the feature set and capabilities are comparable to its big brothers. HP provides easy unpacking instructions right on the packing materials. I removed the printer from the carton, set it in place, connected the power cord and turned it on. I didn't have to unpack or install the toner cartridges; they were already installed and ready to go. I downloaded the iPhone app and used it to connect the printer to my wifi network. This couldn't have been easier. After connecting to the internet, the printer checked for firmware updates, downloaded and installed the update automatically. It was ready to print in less than 30 minutes after unboxing. Print quality is predictably perfect. The machine is silent when not printing and makes very little noise when printing. I have printed easily from my iPhone and MacBook Pro.Dale

It's a very basic printer and I was able to get it connected to my phone pretty easily. It prints and scans from my phone just fine (although it's a little sluggish). My macbook, on the other hand, was a different story… I tried to get it connected to my macbook for hours and it never connected. Even looked up Youtube videos to troubleshoot and get different ways to connect it to my laptop. I gave up, it's a lost cause. Fortunately, when you sign up for the HP app, you can directly email documents to the printer itself and it'll print out. So I've been doing that as a roundabout way to print documents from my laptop and it has been working flawlessly thus far (I've had it for about one month). Overall, it does its job, but it obviously has some caveats. I wanted to splurge a bit more and get a nicer printer, but everything was sold out, so I settled for this one. I don't print or scan a ton, only once in awhile, so this will do for now. Also, I'm a simple man when it comes to printers. I just want something to plug into my laptop and just print and scan documents. All this smart app stuff is just unnecessary to me and overly complicated for what should be a simple device. But again, I had a lack of options. The app itself is good, I just find the idea around it for a freakin' printer to be ridiculous. So yea, it's a decent home printer, but if you need a printer for work, I would definitely look for something better. I would recommend this product for light home use… for someone that only needs to print or scan something once in awhile, like myself.David

As far as print goes, this wasn't a bad printer, however if you want the insta-ink option and wifi, you may be in for a fight. I bought this on a Friday night and after some struggling, was able to connect to my computer and phone, via wifi. I was never able to set up the insta-ink subscription. I kept getting "there in an error with your subscription". I did print several things, including a picture, and the print was very good. However, since one of the main reasons that I purchased this printer was the ability to save money with the insta-ink program, this was only a partial success. Fast forward to Monday, when I could reach out to customer support. After 15 minute on hold with the virtual assistant, I was able to connect with customer support. He understood the issue and said it would take about 20 minutes. After 20 minutes, he wanted to connect into my computer, which I was not comfortable with, so he kept having me do different steps. After another 40 minutes, I told him that I had to work and would have to contact them back. 1 hour down. After work, I contacted again through the virtual assistant. Again, they wanted to remote in, again I said no. Again said 20 minutes to fix. The printer was hooked up, I just couldn't get the insta-ink program to work. They couldn't explain why it wasn't working. after 1/2 an hour of doing the same steps over and over and she still couldn't get the insta-ink to work, I gave in and let her remote into my computer. She took another 40 minutes, but finally got the program to work but somehow managed to kill the wifi. I couldn't connect without a cable ( which was not included and I just happened to have from an old printer) and she had no idea why. She sait that was another department and I would have to contact them. Anothe hour and a half of my time (I'm up to 2 and 1/2 hours now) and still don't have my printer working. Fast forward to Tuesday, after work, I contacted the department that she instructed me to, this time I held on the phone for 20 minutes or so. Again, when rhe person answered, he sai 20 minutes to fix (this must be a standard answer for everything). This time, when he wanted to remote in, I gave assess. He kept taking to me, explaining what he was doing, but again, could only get the printer to work wit a cable. When I asked what he would have done it I didn't have a cable, he said that he could've mailed one or I would've had to gone out and purchased 1. But he was going to fix it so that I could print via wifi. After almost an hour and a half, he reset the printer to factory specs, had me turn off the printer and restart my computer. My computer came back on, the printer never did. He said that the printer was outdated and that there were better ones now. I gave up. He wanted to keep working, told him I wasn't interested, that I was packing the printer back up and returning to store. He wanted me to give more time… after giving HP over 4 hours of my life, I said enough. Packed the printer up, Will never purchase an HP again.JayneG

I needed a small all in one for the space it had to go into. Printers started getting rather large compared to what they were years ago and it was getting hard to find one to fit in the space. It's a cheap printer, feels like a cheap printer and I don't know how long it'll last but it may surprise me. HP claims it to have a 1000 page per month duty cycle and I don't print anywhere near that number so maybe it will last 4 or 5 years … or maybe not. I've only owned this a couple of days and so far all the functions seem to work OK. It was very difficult to set up using a wifi network with a security password so one word of advice – use your smart phone to install it on a secure network. The phone set the printer up quickly after I struggled for quite a while on the computer. Also, you need to log into the printer for internet access and it asks you for a password – I found it is either just the "enter" button or "space" then "enter" buttons. Once I got it all set up it seems to be working OK. One thing I've always hated with the 2 ink cartridge system is wasting some unused expensive ink; I've signed up for the trial of the instant ink program to see if it is more economical to do it that way. I took away 1 star because of the setup and how cheap it feels. I would have probably bought a little better all in one if they made more (and the store having more options at the time of purchase) of the size I need. If it lasts for 4+ years based on my usage that will be great.Vinny

Bought this printer for my home office in spring 2020 and have used HP ink with it. In the summer I signed up for ink service so HP could send cartridges when mine ran out. There were a few issues with this but it mostly worked. The problem came last week when I put the new cartridges into the printer, and the printer immediately began a downward cycle ending in black screen of death. I called HP who required me to repeat myself several times, then expressed total indifference to the problem. Why they hate their customers, I don't understand. The HP printer hardware failed because I used HP products the way HP says to use them. The physical printer was out of warranty, and because HP hates their customers, the smart ink people who sent me the ink that destroyed the printer, also took no responsibility for their faulty products. They didn't do so much as credit me a month of ink purchases. This company is a scam that should be investigated by the attorney general and consumer protection agencies. Their products break and they have no liability to customers to fix the problem. Disgraceful. Needless to say HP will never see another dime of my money.Gannon Long

I bought this printer replacing my old HP 8610. What a difference and not in a good way. I started printing some photos and noticed lines across each photo. I cleaned the printer heads using their three cleaning sessions back to back which uses a LOT of ink. Keep in mind, this is a brand new printer (less than one week old) I've changed the paper settings multiple times. Funny thing, using the printer's standard paper settings the photos turned out better than photo paper. I have used HP Premium and Office Depot brand photo paper. All of this and the horizontal lines are still visible. One other thing. When the printer goes into sleep mode and you try to print something it'll take 15-20 seconds for the printer to "wake up" before it prints. Fortunately, I bought the extended warranty from Office Depot. I'll call them today. I'm not too optimistic another printer will be any better.Norm

As much as I am starting to enjoy the printer now the initial set-up was a less than ideal situation. Right out of the box it wouldn't align the scanner after printing out a test page…it would not recognize it. Secondly, I could not get my phone to sync up to the printer…I have a Galaxy S21. I spent too many hours downloading drivers and trying different connections, but it seems that the 6978 isn't on the list of printers that can be controlled by a smart phone. However, I did download the HP Print Service Plugin which does work with my phone…albeit in limited capacity compared to what the HP Smart app can do. I was finally able to get the scanner to work but never with HP's 'alignment' technique. Everything appears to work like it should now, but it should have never taken that long to set-up. I reached out to HP for help, but they had no phone lines available, and the virtual chat option was a joke, so I resorted to Facebook Messenger which wasn't much better since it took them nearly 2 hours to respond. The product is nice and works well once it is in operation hence the 3-star rating.dkosanke

I was excited about this printer because of how small it is, but after two weeks I'm extremely disappointed by it and would return it if I was still in the Best Buy return period. Setting up the printer requires connecting it to wifi through the HP mobile app. No problem. It was my understanding however–from an official answer on the HP website itself (screenshot attached)–that opting in to the HP+ program, and consenting to always leave the printer connected to the internet/never use 3rd party cartridges, was optional. This appeared to be true in the first few days I had the printer: I went through the setup steps in the mobile app successfully, then when it prompted me to sign up for HP+ (without a Decline option), I was able to print so I just closed the app and moved on. The printer worked fine for the first 20 pages I printed, then stopped printing with an error stating I needed to complete the setup process. Well it turns out that in reality, completing the setup process is not actually possible without opting in to HP+, and without that opt-in the printer is now a $130 brick on my desk. I have no interest in promising HP I'll always leave this printer connected to the internet and always use their cartridges. My last HP printer lasted me nearly 20 years. Will the web service that this thing connects to for permission to operate even exist at that point? Probably not. Particularly frustratingly, I successfully printed some things right after setting it up, but didn't hit that 20 page threshold where it completely locked up until it was outside of the return window. On top of all of this, the print quality is pretty bad. I wasn't expecting perfection here, I recognized that with this model I was trading DPI for a smaller form factor. That said, I expect a laser printer to produce crisp text. This printer does not produce crisp text. Regardless of the source document, it produces strangely jagged/dithered text that looks significantly worse than a cheap inkjet. So here I am with a printer that produced 20 fuzzy pages before demanding my indefinite loyalty to HP before ever printing again, and I'm left wondering: why would I ever buy another HP product?adelessert

Unfortunately, this is second HP printer I have bought in the last year that has not lived up to expectations. My first one (an inkjet photo printer) stopped working unexpectedly within 4 months of buying, and after following user guides and YouTube videos for a week, I officially called it a lost cause and ended up trashing it. As a hobby, I print and bind books for myself and others. When I print, I print anywhere between 100-300 pages at a time. I bought this printer because of it's portability, size, price, and I also didn't need any additional features (i.e. – fax, scanner, etc). The machine occasionally overheats. I did not find this anywhere in user reviews for this machine (and I researched for DAYS before deciding to purchase this one). I end up having to wait anywhere between 10-15 minutes for the subunit to cool down before continuing. If I have 20-30 signatures, each containing 10-20 double sided pages, I end up having to wait every 5 of 6 signatures. In addition, because it does not have auto two-sided printing, I have to manually move my signatures and alternate between printing even and odd pages. While this in and of itself is not difficult, this causes the pages to misalign. Therefore I end up with a two-sided page where the margins are different on front and back. I have done all I can to try and fix this, but nothing seems to work. The last straw (and what has made this a 2 star review) is the print quality for text. I am incredibly unhappy with the way my last document just printed. The text is NOT clear and came out choppy. I have two examples, one printed with the laser jet and one with my inkjet photo printer – I think it's most evident in the photos w/o flash. I am printing from a document I created in InDesign, converted to PDF – so it's not an issue with the document. I ended up stopping one signature in and switched to my inkjet for the rest (which is now a canon photo printer that I LOVE), which resulted in using all my blank ink because I had to get this printed one way or another… All in all, if you are printing little to none and don't need all bells and whistles (and also don't mind subpar print quality), this is an OK machine. The black is truly black compared to an inkjet printer which is nice. Setup was straight-forward. Otherwise, PASS and spend the extra $100 for a better quality printer. I am upset I did not get a plan for this because I want to return this machine to purchase a more expensive and overall better printer.Gigi

This printer literally came out of the box ready to use. The setup guide that comes in the box is super easy to read and understand. All I had to do was literally take the printer out of the box, plug it in, remove some protective tape and download the HP Smart software on my phone by taking a picture of the QR code in the Setup Guide. It was that simple! It even took only a minute to get the HP Smart Software loaded on my computer as well. The printer itself is very fast and quiet and being so small doesn’t take up much real estate on my desk at all. It works seamlessly from a phone print job to a computer one. The second I press print on any device, this printer starts working and spits out the sheet in record time. The only thing I was not happy about was the lack of a paper drawer as the paper needs to sit freely on my desk in the paper feed. Other than that, I couldn’t find anything I didn’t like about this printer. The buttons are also very self-explanatory including the quick copy button which was seamless! Moving to the software, the HP Smart software is a very simple platform which makes it simple to scan and print documents right from the software itself, yet the only limitation is it only supports PDF documents directly from the software. It automatically adds the printer to your list of computers, though, so that you can print any type of document from your computer directly from other platforms such as Word and Excel to name a few. I would recommend the HP LaserJet M139we Wireless BlackJonathan

HP Color LaserJet Pro MFP M180nw Printer When I received this printer it was well packed and totally put together, no assembly required. I have had many HP printers and scanners, both wired and wireless and have always had an easy time setting them up. This printer did give me some trouble and took 40 minutes to get it to function wirelessly. The instruction pages that come with the unit are minimal and not well written and as of this time there are no more detailed instructions online. The unit also says it has fax capabilities, but I have not figured out how to use that feature and I have not found instructions. I will have to call customer service to get help. All touch features to use the unit are pictures rather then words, I found this different, but not a real problem. There are 4 ink cartridges in the unit that are easily accessible for replacement purposes. I researched the price of ink it appears each cartridge is $50+ and will print about 1100 copies, I guess this is average for color printers. Once the printer was all set up I tried all the features. Color prints are vibrant and clear, black and white documents are clear and crisp. It is easy to print, scan, and copy documents. Printing is as quick as you would expect however the printer is a bit noisy when operating. HP printers are always my go to printers, they are durable and work well. This printer is no different, it is a good printer that is multifunctional. However it will take time to set it up and figure out how to use all the features.sforan1

I am very impressed and happy with my HP Color LaserJet Pro printer. It has very good print quality, and the words or images on the paper always appear clear and sharp. It also prints quickly! Something that is a very good thing to have, especially if there are a lot of things to print. My favorite feature is that it is not only a printer, but it is also a copier and a scanner. It is wireless, so any computer nearby can connect to it, and I love that you can print photos from your phone! The color quality is magnificent! I am going to use all of these features! Product assembly was minimal. This printer goes above and beyond my expectations for a printer. I enjoy using it, I know that what I print will be of excellent quality. I highly recommend it! I am going to encourage my family and friends to buy this printer, if they are in the market for you!Christina O.

We own and operate a small business that requires a lot of invoice scanning, document printing, and copying. We have had our printer now for 2weeks, and I highly recommend it without any reservations. My office space is small so I was extremely pleased that M180nw was the size of my old Inkjet. Aesthetically this laserjet is very pleasing. The clean design, simple layout, and size fits perfectly into my small, streamlined and organized work area. Initial setup was a easy to do and figure out, my only slight complication was figuring out how to print from my iPhone- but that was promptly figured out using the information provided on HP website. I can now print from my iPhone or iPad and can even send an email to the printer which automatically prints out attachments. It has all the features you`d expect of a modern all-in-one (AIO) device, and the scanning speeds are impressive even at a high resolution. This model supports the option of wirelessly printing without connecting to an existing network. Mobile printing on iOS, Android, Windows Mobile, Amazon Fire, and even NFC (Near Field Communication) is simple and easy but if your a newbie like me, it will require some initial research and a learning period to figure out. The printer configuration page allows for a wide array of customizable options to support whatever your needs may be, from enabling or disabling specific features, to a built-in firewall with access control policy, and many other options. We`ve used this printer everyday now for two weeks (averaging 50 printed pages per day) and we have not had a single jam, or crooked scan. The price and the efficiency of Ink printers are so high that for anybody that requires a lot of printing a LaserJet printers are a No-brainer. This Laser printer receives a positive review and recommendation from us based on low cost of use, user friendliness, wireless printing, eprinting, quality and speed of scans, and professional quality of print.lois.stowe

For me, this HP Envy 6052 printer is a little over my head technologically. I definitely needed a new printer, so I needed to have my son help me set this up. This printer can print, scan, and copy…no fax. Most people could set this up on their own…except maybe some of us seniors. I have had HP printers for years, so I was happy to receive this one because I trust the quality of them. To begin using this printer, you need to download HP's app. With this printer, HP for the most part took off most of the buttons and screens and now relies on the consumer using their mobile phone to interact with the printer. Most of the set up is done using your android or iphone. It can be set up to run on the PC also, using a USB cord. However, this will limit the number of features that you have available. You will then be limited to using one computer with this printer. If you choose to set up a network, then several people can use the printer. The few buttons available to control this machine manually (black & white, color, and number of copies), are located on the front right side of the paper feeder. This is no manual paper feeder with this copier. The paper capacity of this machine is probably around 80 sheets. You can use different sizes of paper, but no legal size. One of the nicest features of this copier is that you can print borderless photos, but this is not a dedicated photo printer. To achieve the nicest printing, for black and white, just using normal printing is fine. However, for color printing, with this printer, you need to choose the highest quality setting to avoid seeing lines or bands of color lines showing up in your copy. Another nice feature of this printer is that the manufacturer has placed lights in convenient locations throughout the printer…for example, when you open the top to change cartridges, loading paper, and when using the buttons. I also like that this printer can print on both sides of the paper. It will print one side and then suck the paper back in to print the other side. This is much easier than having to flip the paper over. This printer will also allow you to print photos from your phone. The scanning feature is also very nice because it allows you to do things like scan to phone and print out or scan from printer back to phone. While this printer does not have a fax, it does have its own email address, so someone can fax to the printer. It can also be set up to work using an echo device with it. My son was excited about this, although it is well over my head. One feature that I am used to and was especially pleased about was that you can use HP Instant Ink with this device. I have been using this service for a couple years, and it has really cut down on my ink costs tremendously. There are several different plans to choose from. I do a very small amount of printing, so that program is much more economical for me. Both black & white and color copies cost the same with HP Instant Ink. You do need to be connected to the internet to use this program as the program "reads" your printer once a month to detect how many copies you have made. This is a very reasonable printer, and the available features are amazing if you are high tech enough to be able to set it up or have someone who can do it for you. In today's world, a fifth grader could probably set this up, but the initial set up is a challenge for a lot of us seniors. I would not hesitate to recommend this printer to anyone.Kitteagirl

I have two things to say: 1. I don't mean this in a condescending way at all, but I can definitely see how some people who are less tech-savvy could find this printer somewhat difficult or frustrating to operate. It has no buttons and no screen, which in my opinion is actually a really cool feature, but for some people this could be a bad thing. Basically, you have to use either the HP Smart app (mobile or desktop) or HP ePrint to actually use the printer. That sort of thing isn't everyone's cup of tea, but if you ask me, I think it's super smooth, seamless, and very convenient the way HP has set everything up with this printer. Bravo! 2. This is an incredible printer. I love it! It's sleek, feels modern and futuristic, and I do highly recommend. A superb machine. Plus, throw in HP Instank Ink and it's a no-brainer, as long as you're cool with the app-only (or ePrint-only) control aspect.David

I have owned other HP printers in the past and I can honestly say that this printer does the job. Setting up the printer was pretty easy overall. It was pretty limited with the setup directions, but there was enough to do so. As with other HP printers, I had no difficulty connecting the printer to our Wi-Fi. It printed jobs without major issues. I did have a few jobs get hung up, but that seems to be the norm with HP printers. Sometimes I have issues printing from my phone, but I think that’s more of an app issue and not so much with the printer. Using the scanner was pretty straight forward as well. It is also very quiet while printing, which I think is great. Overall, I would recommend this no nonsense printer without hesitation.adventuresat179

This replaced my 7 year old HP477 fdw So I purchased two of these HP479fdw and I must say I was glad that I did. They are very fast reliable printers, high volume for SBHO. Winning in business means working smarter. This HP Color LaserJet Pro M479fdw printer is designed to let you focus your time where it's most effective – growing your business and staying ahead of the competition. Prints up to 27 ISO ppm*, up to 27 ISO ppm* in color Features Prints up to 27 ISO ppm* in black, up to 27 ISO ppm* in color Produces documents quickly. Ideal for high-volume printing This laser printer handles large volumes quickly and at a low cost per page. Toner (powder) is used instead of ink, so you get smudge-free images and text. Wireless and mobile printing capability Connect this printer to your home or office network with built-in Ethernet or wireless LAN. Plus, print from your mobile device with the free HP ePrint app or Apple® AirPrint.** Apple® AirPrint enabled Allows Apple iPad® and iPhone® printing.** Toner family number Works with HP 414A and HP 414X toner cartridges. Print speed Prints up to 27 ISO ppm* in black, up to 27 ISO ppm* in color. First page out as fast as 9.5 seconds in black, as fast as 11.1 seconds in color. Page yield Four pre-installed introductory HP LaserJet toner cartridges yield up to 2,400 pages in black, up to 1,200 pages in color. 600 dpi (dots per inch) for good print quality Sufficient resolution for producing quality documents and photos. Four individual print cartridges are economical Only replace an ink cartridge (black, cyan, magenta, or yellow) when its color runs out. Large paper trays for high-volume printing and copying Reload less often with the 250-sheet input tray, 50-sheet multipurpose tray, and 150-sheet output tray. Copy, scan, or fax multiple pages easily with the 50-sheet automatic document feeder. 4.3" touch screen Lets you tackle tasks quickly and effortlessly. USB port for simple connectivity The high-speed USB 2.0 port offers a standard connection to your PC or a simple way to plug in and print from a USB drive, camera, or other devices. Built-in duplex printing Print on both sides of the page without turning it over manually to minimize your printing costs and help the environment. Dynamic Security This printer uses dynamic security, which may be updated periodically by firmware updates. The printer is intended to be used solely with cartridges using an original HP chip. Cartridges using a non‐HP chip may not function or may cease to function. Apple, the Apple logo, iPod, iPad and Apple AirPrint are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. * Print speeds vary with use. See manufacturer for the information on print speeds. ** Requires a high-speed Internet connectionRetiredMarine303

So far so good after 3 weeks & extensive research on a variety of printers. A HUGE plus was the Store Sales Representative & General Manager at my local Staples store who offered exceptional assistance helping me to properly evaluate all of my options and allowing me to purchase this printer with confidence ultimately spending twice as much as I intended but very pleased with my decision. The initial Set-up was fairly simple with a few hiccups connecting to the network but all good now. I have encountered a few issues (unable to select between print in draft/normal/best modes) using software but can select them on printer using USB file access. A little frustrating but have been able to figure out a few workarounds. Print quality is exceptional in both text & photos or pictures using plain paper thus far. No issues at all concerning Wifi connections as other printers seem to experience. I have rated the printer 5 stars but in reality due to the software issue I described above, I would have rated it 4.5 stars (unable to do so in review options) since HP should have resolved the issue since the product introduction back in 2018. Cost of toner is also a big concern, especially for color but I print mostly in black/white and in ink saver mode (15% reduction), which helps to save ink and is better than draft unless it is for a document being sent to out to others. Overall a great product and great staff at Staples…very pleased so far!PHIL

Like many of us, I work from home now due to the pandemic and needed a reliable printer for work. My HP office jet was giving me too many issues and not printing reliably, so I decided to pony up for my first laser printer. Wow, I’m impressed. Print speeds are much faster, and presentations look professional. I know inkjet is better for color images, but I find this laser printer does perfectly fine with color images and PowerPoint presentations. Only cons are that it’s BIG, and there is a bit of fan noise while printing, and of course it’s expensive. But factor in the long term ink cost and this is a no brainer for me. If you need reliable printing, copying, scanning, definitely consider this laser model. Highly recommended!JAMES

Draft quality B&W is 1 page per 2-4 seconds:) Color is slower but who cares. Scanning has extremely high resolution although using XSane to scan has a learning curve but that is an Ubuntu issue. Normal quality color prints are very nice. Scan to computer back to printer almost perfect duplicate at 300dpi scanning resolution, any lower and you loose quality. Scanning up to 1200 dpi is possible! Network setup through printer or computer is a cinch. I had to use the usb setup before I could get the network setup to work under Ubuntu but now it's wireless with a great interface! This printer has cartridge protection which will allow the printer to "mark" cartridges to they can't be used in any other printer:) Web printing setup also very straight forward after which you can email photos or data to the printers email – and print just like that -from any mobile device with an authorized email! Lots of web features that you can subscribe to including ink that show up when you get low. Disney and comic prints puzzles etc are also available through subscription and can be accessed through the printer itself, not just the web. Very happy with this product!ahears

After 9 days the HP says I need ink which I was prepared for as everyone knows the ink the comes with the machine is 2 drops. $86 later and 2 new cartridges the machine tells me the paper tray is empty and then I am out of ink, then it tells me I am using non HP ink and so it want. I took it back to Staples and it was beyond their 'warranty time limit' but gave me a replacement anyway. that one lasted 11 days and I went through the same thing. Since October I have put in 18 cartridges, one at a time. No sooner do I get the color replaced than the B&W needs to be replaced. Costco was great and refunded me that last batch when I gave them the batch that lasted 2 weeks. I am not a heavy user, I am a 78 year old woman who does not use the printer that much. I have repeatedly followed the troubleshooting suggestions on HP for the many problems but they are completely useless. My computer guru has attempted to fix it and warned me to NEVER buy another HP product again. He said and I quote "I would not take one if they gave it to me" and that is exactly how I feel. Stay away, it may be cheap but you get what you pay for and you will pay and pay and pay for the ink!Sarah

I purchased this primarily because windows 8.1 made the connection to my old networked printer very unreliable. I also thought that the scan to computer, and print from my phone and ipad were pretty useful add-ons. Plus the family can use those features as well. It does not have a document feeder or fax capability. The negative is that the networking is a little touchy. Without setting it to a static IP address, it would tend not to wake up properly, needing a power reset. The static IP pretty much fixed that, though occasionally a print will pop out 2 hours later. Weird. But once that was sorted out, it works with everything wirelessly, 95% of the time, with a power button touch fixing the rest. Print quality is actually pretty nice, fairly quick for a cheap machine, and it does double sided nicely. Setting the static IP can be done easily with a search or two, so its not a dramatic problem, but if you are uncomfortable with that, maybe not for you. (This is not uncommon among devices that sleep though). One more negative- there is a bit of a high pitch whine when it is fully on, which is only when printing.CircuitGuy

Having had several printers over the years, one annoying thing is when you want to print a picture and have to remove regular paper to insert photo paper and then back when done. With this one you have a tray to keep printer paper and another for photo paper (4×6, 5×5 or 5×7). Making printing a picture between regular documents easy. As for printing pictures, it has done a pretty decent quality, as well as regular printing jobs. However, the color cartridge is a single combined cartridge and is so low after 20 pictures that HP Instant Ink sent replacements already. As for the HP Instant Ink plan, it reminds me of old phone plans, where you pay per page instead of per minute, even with roll over pages. In a way it can be cost effective since printing 30 or so photos would lead to needing a new color cartridge soon and it is still under the 100 page count for the default plan. However, go over the plan limit you are paying for (or 700 pages during the 6 month trial) and you have to pay more per 10-50 pages, pending your plan. Plus, if you don’t activate your trial within 7 days or cancel your plan after 6 months, the Instant Ink cartridges you have installed will quit working. Requiring you to purchase retail cartridges regardless of how much ink you have remaining. I also find it odd that when you look at the ink levels through the HP Smart app, you have to log into the HP website and still don’t get an estimate of how many pages you might have available. I like having multi-function printers, especially with built-in double sided capability like this one. But, I really dislike the requirements to keep it connected and limited in the pages I print per month without additional costs. I also had an issue after 30 pages that the rollers that pull the page into the printer were acting like my older printer does. Claims it is a jam when the pressure of the wheel just couldn’t pull the page in. I applied a little wheel oil that I used to fix my old printer and it is working as intended, but not something I expected in the first week. Overall, not a bad printer, but I can’t recommend it with its built in restrictions and the minor issue I had with it so soon.DavidJr

The instructions provided for the printer set up with wireless devices (2 iPhones and a wireless Windows 10 laptop) were relatively straight-forward. Connection to a non-wireless Windows 10 desktop, however, required technical help. Eventually I got routed from an HP tech to a Microsoft tech who needed to install two drivers and configure the operating system to act like a wireless device with the router. After about 15 min, everything worked and we can now quickly print documents from any of our wireless devices and the desktop. The only real downside with the printer is that little or no documentation was provided for some basic functions, like extending and opening the paper tray to add paper, or printing on envelopes. After some frustrating trial and error we eventually figured the out the non-intuitive steps and hidden latches for performing these functions. Overall, the printer is snappy and the copy function is excellent, but we haven’t yet figured out the right settings for creating really high quality images or PDFs from scans that are also of reasonable size. However, the scans can be edited with third party image apps to more easily rotate, resize, and adjust the colors or contrast in order to produce more desirable images. Overall, we’re happy with the purchase.DUANE

It appears HP creates a new printer every so often for the various class ranges. In this case, for general home use (non-office workhorse), the Envy 7955 is the latest. It prints fine, just like any prior HP inkjet printer. The quality of the print doesn’t seem to be too exceptionally superior to what the previous printers did. I am upgrading because my HP 4650 finally stopped working. In comparison to that printer, the Envy 7955 is lighter in weight, and the display panel is more user-friendly and in better color. The only difference that I liked from the 4650 is, when the printing started, the extender lever automatically came out to secure the paper. The Envy 7955 doesn't have that feature. You have to manually pull the extender out before you start printing or else your papers will fall to the floor. Another initial major problem is the initial Setup via the HP Smart software. I tried to use the HP Smart software via the computer, it kept coming up as "unable to connect to the Wi-Fi". Yes, the correct password was entered, but it couldn't connect. I then noticed during the set-up, there is a "Scan Code" on the display screen of the printer, that will allow you to install HP Smart via your mobile device. That worked. So, remember to have your phone ready, with a Scan App in order to access the HP Smart App; although, you may just be able to search for it via Play Store. Overall, it is worth the upgrade.SamuelP72

This is a great quality printer/copier/scanner from HP! It is quiet, quick, and does the job for my home office. Upon opening the box, it was larger than I expected. I am a fairly tech-savvy person, and I thought the instruction booklet would be easy for anyone to follow, however, there were some technical difficulties with initial set up. I was unable to connect it to the internet via HP Smart app on my laptop and had to set it up via HP Smart app on my phone first, then I could add it to the laptop. The app shows you the amount of ink left, as well as the number of pages of paper in the tray, which is pretty cool. I like that this printer uses ink tanks as opposed to ink cartridges, which should be more cost effective and environmentally friendly. There are separate buttons on the printer to copy in color, copy in black and white, and copy a double sided card (like an ID) to print on one side. The copier is a flatbed copier/scanner, so if you need to copy/scan many pages, it may be a bit tedious. The plastic "lid" on the copier feels a little flimsy, and only stays up if completely open. Scanning is controlled by the HP smart app on the computer or phone. You can scan to a .jpg or .pdf, and you can change the quality of the scan. The higher quality, the longer it takes. I scanned the front page of the instruction booklet in 300 dpi (default setting), which looks great and was quick. You can scan multiple pages into one PDF and crop the scans as you go, or pick a size to scan (i.e. 8.5×11) if all the pages are the same, but again, you do have to scan the pages one at a time. Unless I missed it, there didn't seem to be any instructions included on how to use this printer after setup, so I had to Google it to figure it out. Overall, this is a great all-in-one printer and I would recommend for daily home or office use with an emphasis on printing. If you scan or copy multiple pages (greater than 5-10 pages) frequently, it may be better to get an all-in-one with a paper feeder. *I received this product at a discount in exchange for my honest opinion. PROS: – Print/Copy/Scan quality (higher quality with flatbed) – Quickswimmy13

After doing a LOT of research on cartridge-free printers, I'm glad I found this printer. Despite the many models of Epson EcoTanks, few seemed to have all the features I wanted, as the HP 7301 does, particularly auto-duplex printing and wireless connectivity. And those that did have those features were unavailable! Though the HP 7301 doesn't have a phone connection for faxing (a now somewhat antiquated technology but still needed occasionally), it's easy to send (but not receive!) faxes by scanning the content and then using HP's software to send that content to a particular fax number. Works fine! As with all the cartridge-less printers, the 7301 is pretty pricey, but you save an enormous amount by not spending $30 for a paltry amount of ink in each cartridge: the same amount of money buys a huge amount of ink for this printer! And the quality of the prints is terrific: crisp and color-correct, something that reviews of Epson and Canon copiers sometimes criticized. My major problem with this printer is the clunkiness of the software and getting the printer set up. I had trouble getting back into setup mode when it was interrupted. Follow the instructions carefully, because the process is inordinately complex! The biggest setup hassle by far was the failure of the tricolor printhead. The black printhead installed without problem, but numerous tries to install the tricolor printhead failed. After running the gauntlet to actually talk to a person at HP Support (an involved and time-consuming annoyance), I was told by the agent to simply return the printer to the seller (Staples). Besides being a hassle, it seemed to me a complete waste to return a brand new printer because a single part malfunctioned, and I told the agent so. Only when I insisted did she get permission from her supervisor to mail me a replacement tricolor printhead, which fixed the problem, and surely saved HP and Staples money! So after using this printer for several months, I can recommend it highly, once you succeed in setting it up.Dr47Guy

Black printhead died without warning at 5 months. I had to teleconference with HP support to show them it wouldn't print, prove that the black ink tank was full and show them the empty black ink line to the printhead along with explaining all of the troubleshooting steps I'd taken before contacting them. They told me it would take 2 weeks to ship me a replacement unless I wanted to pay $4 shipping and handling to expedite the replacement. In the end they just shipped it expedited at no charge after I protested. Do you really want to pay this much money for this kind of treatment? While the feature set of this model is impressive it does not appear to be reliable like some other printers I've had over the years. The literature boasts of thousands of pages out of a tank of ink but my black tank was half used at only 184 pages. Maybe that was because of my defective printhead or maybe it isn't as thrifty as they'd have you believe it is. The days of standalone software suits are gone and you must use the HP Smart utility located in the windows store. When it is functioning correctly its okay but once things go awry it will leave you pulling your hair out trying to figure out whats wrong. Imagine trying to run the provided diagnostic software only to see it fail each time you attempt to launch it. Or trying to run the printhead cleaner utility and see it error out each time to you click on the start button. Plus it doesn't have its own screen so you have to use the utility or learn the secret button combinations on the top of the printer to actuate different functions. Would I recommend this printer? Just run away from it folks and if you decide that you just have to have it get a geek squad warranty like I did so when it croaks outside of the factory warranty you can just haul it back to BB and get another printer. I'm going back to a color laser next time.HappyShopper