20 Best Robot Vacuum And Mop For Pet Hair (Jan 2023 Update)

It's very good on hardwood and rugs, has no issues like other brands climbs on rugs and etc. Roborock S6 isn't as good. Has sensor for carpet detection and this avoid to go over carpet or rug while in mopping mode. currently unique and very useful feature. soon will be avail in roborock S5 MAX, S6 doesn't have it. Multi floor feature – also useful. roborock s6 doesn't have it water dripping for mopping is controlled from the app, several levels – this is useful and also unique for 950 cons: 1. LDS, laser sensor isn't horizontal that is the issue as 950 can easily get under bed, but can't get out as from distance it doesn't see a way out and as result gets stuck under bed. sure this area can be marked as no go zone, but how to clean under bed in this case? 2. app doesn't have virtual walls, which are useful; roborock s5, s6 has it. 950 has just box as no go zone, which only horizontal or vertical 3. no map edit and no map selection. you can't create new map at will if any exists and it might overlap the area – 950 choose by itself, which isn't correct map for the area 4. 2 floors required 2 charging docks to work as expected, otherwise map selection isn't guaranteed 5. it's loud. roborock S6 a bit quieter 6. app doesn't have many features like manual navigation, map management, virtual walls I think that updates to firmware and app software can address current issues and add missing features.mikek75310

Do not buy Ecovacs 950 ozmo. The life of product is not more than 8 months. All of its sensing system totally fail. The support team is sitting somewhere in Malaysia. Thet can not resolve issue bcos there are no service center in india.

3 month or more it takes for customer care fix problems in your machine. How are u going to clean your house for that period. Totally non sense to buy this product. Not worth it.

Once the sensor has issues. Your machine investment is totally wasted. Bcos it's been 3 months now , I am still waiting to get my machine fixed. Pathetics customer service, I can gurantee youJai Shaw

Hubby and I bought our roborock in Dec 2021 from Godfreys. She has been used every 2nd day (mopping and vacuming) for almost 5 months now with no issues other than general maintenance like wiping over her sensors. We DO NOT expect this machine to function as a full on vacume, but rather just to pick up the daily debris and leaves etc that our little dogs walk into the house and to be a quick mopping once over. We aren't overly messy people and don't have kids. Things we love: – She really cleans! – You can set up lines and walls in the app so she doesn't go near stairs etc (Though she does have the stairs function where she auto-senses that its a drop off and she will vacume along it but not fall off the edge- this is extremely anxiety inducing to witness lol) – The mopping and sweeping all happens from the same machine. Saves me having to run 2 and saves me having to vacume before i manually mop if i choose to though I haven't needed to at all yet because the robot does such a great job for me. (we have hardwood floors and no kids) -I love that she auto-docks herself and takes herself home when the battery gets low so that i don't have to bother doing it and that she can run while i'm not at home. – I like that she 'talks' and tells you whats wrong if something does go wrong. – She does a great job on carpets, we have her set to high suction on carpets and lower on the hardwood and she actually collects all the dust and debris rather than pushing it around like our vacume does on the hardwoods. – I love that you can schedule it for when you're home or not home – The app is pretty user friendly and the whole thing gets up and running in no time when you buy her new. – I LOVE that she is so tiny she can get under the oven and under the bed. Places that my vacume just can't get. The overall result is a much less dusty home – I like that you can see what she's up to or where she's stuck on the app even when you're not home. – I love that she auto senses walls and furniture and doesn't knock stuff over or leave scuff marks on the walls or furniture. Things that could be better – The walls and the "no go zones" are a bit hit and miss. Especially if you move furniture and she can then get in there. – ITS LOUD on full speed/high suction. Not nearly as loud as a regular vacume of course, but its extremely annoying when shes in the same room as you lol. (Having said that- I am an extra sensitive person and have noise rreactive ptsd so I am very likely over exadurrating how annoying it is. It really doesn't bother my husband at all) -I WISH it came with the auto-empty station. Ours gets full after 2 goes around our house (we have a big house though and she does every room). I often forget to empty her and a spoken reminder when the machine runs next would be nice or for a bundle deal when buying both. -When she mops, if you have anything powdery on the floor she may leave streaks of her every pass all over your floors. But this isn't really some thing to worry excessively about, it only happened to us because hubby left jiprock residue on the floor and then she cleaned lol. – She will eat ALL cords. You have to be EXTREMELY careful with phone charging cords, power cords and especially headphones, cos she WILL suck them up and get stuck and probably break them (she ate my senheizer headphones lol) – She will try to eat your curtains if they're sheers and sit on the floor lol. -The black version which we have shows dust badly on the top of her, just needs a frequent wipe down. – The little bin that holds the rubbish is tiny and its tedious as heck to try and empty it out completely, the housing for the filter means you can't just remove the filter and tip out the rubbish, you need to stand there and manually prize it out of all the little nooks and crannies. Not overly annoying but i wish the whole end just opened and then it'd all slide out and into the bin with minimal handling too, the way it is now, you have to pinch the fluff and dust goes flying everywhere. Overall though, I really love the little thing and she's saving my back and my vacumes life. She's extremely handy and i'll definitely buy this brand again if/when we need to upgrade.Penegeau

The marketing materials indicate this robot can map multiple floors and then know which floor its on. This isn't strictly true. This only works if the robot is unable to see another floor when it maps. I have a house with split levels. The robot is able to see all the split levels because its lidar bounces from the walls so the floors are mapped. However, if you move the robot into one of the split levels, it is completely lost. It isn't an option to create another map for the split level because you can only create one map for the same area. When I contacted the company about this, they suggested using a ramp to get the robot in and out of the split level areas. Kludged to say the least plus one of my split levels is approximately 2 ft lower than the main floor and the robot is incapable of climbing a ramp at that angle. They advised that the R&D department might find a fix, but no guarantees or timeline. I am also disappointed with the running time which, in my experience, is no where near the 3 hours quoted. After trawling through other's experiences on Reddit, I discovered that keeping the mop and water tank attached causes too much drag on the carpet, meaning the robot's battery drains quickly. To clean just one floor of my house on one charge, I have to vacuum the carpets first, then attach the mop and water tank and clean the hard floors. Again, this is a very different experience to what I expected because the marketing materials indicate the robot can do it all in one cycle. The only reason that I've given this robot 3 stars is because it does clean well, but I paid more for this robot than competitor models because of the multi floor mapping and mop/vacuum 'in one go' options. Neither of which work in my experience.Sophia C

I've been thinking about getting a robot hoover for a while now and I bought the Roborock finally! Super easy to set up – it needs to be placed in an area that has space on either side and in front of it to allow it to work effectively. Once the docking station is in place and the vacuum is on the dock it's as simple as downloading the dedicated app and following the instructions. It's simple and intuitive to set up and caused me no issues. Once you're all ready to go I suggest letting it fully charge before setting it to work. In order to get the best out of the vacuum let it do a few 'map runs' before starting cleaning. This basically means he moves about your house learning about your environment and creating a virtual map – he does this without cleaning so it's faster. After the mapping run my full downstairs was mapped out and ready to clean. A really good feature is that you can draw exclusions zones and also zones where you want extra cleaning such as a high traffic area – this has worked well for me as I excluded the area around my cat food bowls so the vacuum doesn't eat any wet cat food! If you're looking for a robot vacuum look no further – save the extra money for the Roborock and don't settle for a substandard product. I don't hoover my house anymore because this guy does it for me and does a far better job than I ever could!Michele

The S9 is my second robovac (my first was a Eufy for my bedroom), and I have to say that I’m extremely satisfied. I put the S9 downstairs and it cleans my entire first floor. The 360 S9 does it all – it mops and vacuums. Performance-wise, the robovac has strong cleaning and impressive battery life. The robot vacuum has excellent mapping technology, supports scheduling, and can create virtual boundaries easily.I’ve had the S9 since March 2022, and it’s been very easy and low-maintenance. I make sure to empty the bin and refill the water daily. I didn’t realize how great having your floors mopped was. My home is spotless and I receive a lot of compliments when I have guests over.Cynthia N.

After 2 months the vacuum cleaner stopped mopping and water tank sensor seemed to be broken as it repeated water insufficient. I’m trying to return the item 3 months unsuccessfully, as the item is being sold by the 3rd party. Tens of emails but no resolution. I still cannot return not working vacuum cleanerTetyana

I took the advice of another reviewer and followers only the instructions in the vacuum itself. Found the instructions to be very easy. Almost so easy that I rechecked everything before finally pressing the power button to let the vacuum on it’s way. I love the little voice on the vacuum, so cute. Also the remote is so convenient. I plan to use some Velcro to put the remote in an easily accessible area.William A.

I have children and a cat and also hardwood floors throughout the main living area. I run the vacuum daily and the mop twice weekly on a schedule I set via the app. Additional runs of both are made when necessary. A daily schedule significantly cuts down on allergies for my household. The app was easy to download, set up and customize to my personal needs. The vacuum created a map on its first run and the mop did after two runs. I was able to divide out areas and label them so I can have the vacuum or the mop clean certain rooms, if desired. The mop also allows you to create smaller 'Keep Out' and 'Clean" zones, which will allow you to keep out of specific areas or do a heavier cleaning in an area. My vacuum is not showing these options and I would really like to see this feature, as my vacuum tends to get stuck on our boot tray. Upgrading from a manual empty bin to the self empty dust is a major plus for my busy family. We were emptying the bin every 1 to 2 runs, spewing dust all over as we emptied it into the trash and now it goes weeks before it will need a new bag. The mop needs to be refilled every 1 to 2 runs and I replace and clean the pad between each run. Overall, I am extremely pleased with how easy this was to personalize to suit my needs. I can use the app to run additional cleanings whether I am home or away which is very convenient. I can clean specific areas by either map or Alexa (you can also use Google/Siri). My cat likes to spend time with the mop and vacuum so enabling the child lock ensures she won't accidentally turn on one of the devices. As far as cleaning, the robot picks up a LOT of dirt and dust every single day, despite the floors not appearing dirty, which was an eye opener when compared to our previous vacuum. I ran the mop every day the first week and now have it set to twice weekly and it also picks up a lot of residue with each cleaning. You can personalize the mop to use 3 levels of cleaning solution and 3 levels of overlap (less, normal, more). There are a few things worth mentioning. The self empty cycle on the vacuum runs at the end of the cleaning. It is loud. Very loud. I was not prepared for this and it happened the first time during naptime. I have scheduled my cleanings to avoid this happening again. There is also a Do Not Disturb function that you can set in the app for the devices. Also worth mentioning is that the mop takes a long time to clean. I run about 400-450 sf on the mop and it takes 2 to 3 hours on the normal overlap, less solution setting. The mop doesn't take the same path each cleaning and sometimes runs with the hardwood and sometimes against and we have one area that it tends to show the wheel marks when it runs against. The mop also can not go over all thresholds and is limited in height. Ours can not cross into the one bathroom or laundry room due to the hardwood threshold. None of these are deal breakers for my family, but they may be for others. Overall, I am extremely satisfied with this set. The combination of the vacuum and mop has my house looking clean and refreshed and has significantly cut down on our allergies. The vacuum handles cat hair, dust and dander much better than anticipated and the mop tackles the dirt and grime that comes with everyday life. I highly recommend this set to anyone with pets, kids and/or allergies, or for others simply looking for a combination of vacuum and mop that provide a deeper clean with the ability to personalize.Elthin12

I've been a Roomba user for about 15 years now and was excited to try this new WiFi connected version. Package allows you to take care of vaccuuming and mopping the floors, however software integration between two robots could have been a little better. For example – the only way to mop after the vacuum is to let Brava (mopping robot) start after Roomba (vacuum) finishes, there is no way to have them go room-by-room right after each other. Both robots do reference their own map and don't share (or don't seem to share) your house map between each other as each robot has to learn the surroundings by itself. Individually robots are doing a pretty good job though! Roomba (the vacuum) – seems to have a few troubles with a real thick carpet I have in the dining room (see photos) even with the majority of chairs removed – it tends to stop at the edge of the carpet and declare a "cliff" emergency asking for help. After manually moving the robot – it does not seem to learn the lesson and goes for the "cliff" again and again. There does not seem to be a way to block off the area of a thick carpet in the app. It does take Roomba about 6 (!!!) hours to vacuum roughly 1000 sq ft of hardwood and carpet are of my first floor so it takes multiple "naps" at the charging station. Cleaning quality is pretty good though and there is almost no mess to deal with – just replace the paper waste bag at the charging station when it gets full. Roomba does seem to bump a lot into walls and furniture though, I would probably opt for a higher model of Roomba equipped with synthetic vision and object recognition (like charging cords or pet waste). Brava (the mopping robot) – machine has an on-board tank for the cleaning liquid (Bona is what is recommended) and a spray nozzle up front. It would spray the cleaner first and then wipe it out with a microfiber cleaning pad that is attached underneath the machine. It only has 2 wheels so 3rd point of contact is the mopping pad itself. While it's doing a great job on the hardwood floor – it is having a horrible time at the transitions between hardwood and tile (Kitchen area) and hardwood and tile just under the fireplace. While flooring surfaces are level – they do have a small transition which throws Brava sensors off. It either can't climb over a transition or is attempting it at 45 degree angle – goes about half way over but suddenly gets "scared" and reverses rapidly. That results in it unable to get back to it's charging station unfortunately and giving up on a job. I really hope it's just a software update fix as I really like the Brava. Overall – it's a great power couple – but I would probably upgrade to a higher model if your home "terrain" is not easy to navigate thru.xKing

## Setup There is a lot of packaging to go through, breakdown, and put into the recycling bin, but at least you know that everything is protected well. Once you have all the pieces out of the box, you’ll find a quick start card to help you set up the charging base and wake up your robot. You’ll then head to the iRobot app to finish setting up your robots and connect them to WiFi. You may need to let it charge for a while (and apply any needed updates), but after 30 minutes or so, your robot should be ready to clean. ## Performance ### Roomba i3+ If you’re upgrading from a previous Roomba (or other robotic vacuum) like I am, you may be surprised to find that the i3+ includes a “mapping” feature. You can either allow the vacuum to learn while it cleans, or you can send it on a specific mapping-only quest where it doesn’t clean but instead just ping-pongs around your house, keeping track of walls and other barriers. You can then see the map inside the app and section off the rooms and name them. You’ll probably see some hilarious shaped rooms in the app as the Roomba doesn’t know furniture from a wall, but you get a general idea of what the Roomba can “see” around your home. After you name the rooms, you can use the app to have Roomba clean only a certain room, which is handy if, for example, there is some dry cereal spilled in the kitchen and you don’t want the Roomba to clean the whole house just to get to the cereal. The Roomba i3+ seems to have some upgraded rollers and suction power as I notice it picking up more dirt than my previous Roomba. One of my favorite features in the self-emptying dust bin! When the Roomba returns to its base it (loudly) transfers the dirt from the robot into a bag inside of the base. So the Roomba can perform multiple cleaning jobs before the dust bin needs emptying. I rarely used Alexa with my previous Roomba because while I was bent over emptying the dust bin, it was just easier to hit the “Clean” button while I’m down there. However, now that this Roomba empties itself, I might use the Alexa integration more often! I rarely run the Roomba while I’m away from home as I like to be within earshot in case it gets tangled on a cord I forgot to pick up. However, I like that the app notifies you with a push notification if there is a problem. I also like that with the app, you can set the floors to automatically be mopped after you vacuum. It’s like the two robots are BFFs! ### Braava jet m6 Before cleaning, you’ll need to attach a cleaning pad to the bottom of the Roomba (either one of the included single-use pads, or the multi-use microfiber pad) and fill the inside tank with a mixture of the cleaning solution and water. This is my first mopping robot and it is quite interesting to watch it work. It will move forward in a straight line about 2 feet or so, and if there are no obstructions, it will back up, spray some liquid, and then drive the cleaning pad over it, going an extra foot or so while the cleaning pad is still wet. The Braava did a surprisingly good job maintaining the straight lines while it cleaned the floor and probably did a more thorough job mopping than I normally do. 😀 It struggled more under the table and chairs, but in all fairness, I’m able to move the chairs completely out of the way to mop under the table so a human definitely has an advantage there. The Braava also does a good job of not overstaurating a certain area and uses the little bit it sprayed on the floor to cover a wide area. You can adjust this in the settings in the app to have the Braava use more or less liquid while cleaning. I set it about in the middle and was pleased with how well it cleaned. I can even walk in the area it cleaned after about 10 minutes without getting my socks overly wet. The Braava has a very low clearance and does not go onto carpeted areas or even the mats under the doors. This also prevents it from spraying cleaning solution down the furnace grate on the floor which I appreciate! I’m also happy I did not have to buy additional virtual barriers that I would have to move between vacuuming and mopping. When it is done, you can throw the multi-use pad into your washing machine or hand wash it so it is ready for the next cleaning mission. ## Summary This combo pack of the Roomba i3+ and Braava jet m6 is a great tag team system for keeping your floors clean! I appreciate the mapping features and the fact that you can set the robots to work in tandem with the Roomba vacuuming first, then automatically handing it off to the Braava to mop. The self-emptying dust bin is also an appreciated upgrade for keeping the Roomba ready to clean at any time.TechnicallyWell

My ex-roommates used to have a eufy 35C robot vacuum, and I must say it kept a very neat apartment for us in the context that my roommates had two long hair cats. Lately, I moved to a bigger townhouse and got a cute British shorthair of my own finally. To make my life easier, I firstly bought a Roborock S6 pure because it had a decent discount. However, it didn't work so well on cleaning the hair as I expected. Moreover, it gets stuck by the circular bases of my floor lamp and bars stools all the time, which is quite annoying. Meanwhile, I found Eufy just released a new robot vacuum and I was thinking how about give it a try since the Roborock is still within the duration of free return. It turns out to be a very wise decision. The new Eufy X8 hybrid can have an almost full dustbin even though the floor was just cleaned by Roborock, which is very impressive. In addition, this guy got a smooth move and has good obstacle avoidance ability. Even my friend (who is still a student driver) admits her turning skill is not as good as the robot. Also, the complex terrain is not a problem anymore. It can get over those round bases very easily. It does have a bit louder noise (due to its dual turbines I suppose) and is pricier than Roborock S6 pure though, I think it perfectly fits my needs as a vacuum robot helper and a good friend of my kitty. All in all, I give 5 stars for this purchase and will recommend it to all my pets' parents friends.Luke

There is much to like about this vacuum, including its map-building and no-go zones, as well as how much it sucks (hehe, never heard that one before I bet). You can adjust the suction power and intelligence in the app. It's quite a bit louder when you put it on max or do a spot clean. All that said, for my apartment, the mop function just feels useless. The mop is always in contact with the floor, with no retraction or shielding mechanism. Combine that with the fact that the base station only makes sense to place in a carpeted area in my apartment, and if I place the vacuum manually, it has to position itself, which can involve going up on the carpet, and the end result is that I have to manually intervene quite a bit to ensure it doesn't sully the carpet with the mop. That's even with the no-go zones since it doesn't seem to know where to go or not go until it positions itself. And of course we're doing all this work for what amounts to a rag attached to the bottom of the vacuum to be dragged around. Given how involved it all is, and how small of an area I have to mop, I'd rather just wipe up manually as spills happen. But I still give the device 4-5 stars across its categories because I didn't buy it for the mop. I figured that part wouldn't be of much use to me. I bought this because the discounts currently being offered actually made the X8 Hybrid cheaper than the plain X8. Anyway, good little vacuum overall!Dibbs

I got this vacuum about 3 weeks ago. It has made my life so much easier. I love the way it vacuums, the app is pretty easy to use. The mop does an ok job of course it doesn't mop perfect but it mops as expected. I love the Self-Emptying feature and the filter is easy to clean, just run under water and let airdry. Definitely worse the money! Would recommend to family and friends!Natascha

This machine works much better than I expected, much better! With three large dogs in the house, there is nothing to sweep up after our Yeedi has run its course. We should have bought one sooner.Paul

Yeedi vaccum worked great for the first few months. As the one year warranty was reaching its end I noticed the vacuum would not be able to dock on the vac station properly to charge. Sent pictures to the company asked them for advice on how to fix it, or a replacement. No response. I continue sending them messages and they have said nothing. Do not buy this vacuum the customer service and support for any issues is horrible.Shawn

Vale la pena acquistarlo consigliatissimo lo puoi sfruttare alla grande ti ascolta senza obbiettare ottimo sostituto alla persona addetta alla pulizia pavimenti . Non si rischia nemmeno la vertenza sindacaleae1_74

Après quelques jours d’utilisation, le Deebot X1 m’est devenu indispensable. Il aspire avec une grande efficacité et sa brosse en silicone a l’avantage de ne pas retenir les poiles de chien. La navigation du Deebot est tres fluide. Sa caméra lui permet d’éviter les câbles ou divers objets présents sur les sols. La plus grosse innovation de ce robot est pour moi la présence de deux serpillières rotative qui frotte réellement le sol. Le nettoyage est vraiment de bonne qualité et ne laisse aucune trace. Autres fonctions très pratique, la base du robot nettoie et sèche automatiquement les serpillières. L’autonomie du robot est tout à fait correct. J’arrive à aspirer et à laver mes 100m2 sans aucun problème. Je suis ravi de mon achatCyril77500

i usually dont write reviews but i am blown away by this robot vaccum mop at this price point ! does a perfect job for our 1600 sqft home (we have laminate mostly) picks up soo much dirt and comes with a lot accessories such as spare side brush, spare mop cloth, boundary strip… best investment of the year 🙂Johum

Bin bis jetzt sehr zufrieden mit dem Reinigungsergebnis. Durch die Selbstreinigungsstation fhrt er immer wieder mit sauberen Mops raus, um einen weiteren Abschnitt zu subern. Im Abwasserbehlter sieht man so auch gut, dass hier wirklich Dreck aus den Mops rausgewaschen wird. Nur die App knnte noch etwas erweitert werden, damit man mehrere Karten verwalten kann, Karten bearbeiten oder evtl. auch Teile der Karte aktualisieren kann.danatshop111

I ABSOLUTELY LOVE MINE! I was hesitant about this purchase bc of the cost and knowing how much of a disappointment other robot vacuums had been. I can tell you that it is WORTH EVERY PENNY! I have a 6000sq ft home and the vacuum and mopping took ALOT of my time. Now I can just turn it on and it vacuums while I sleep and in the mornings I let it mop for me. It does not miss an inch of the floor, and the quickclean feature is a life saver!Dual Drilling Consultants

This is the best thing I bought online ever. You would be surprised how nicely it cleans! The dirt Narwal removed made me feel like my house was sanitized and it washes its own pads, what could be better than that. Overall, this product is very impressive.David

I love my Narwal. I now have clean floors every day. I don't have area rugs of any kind. I have tile floors throughout my entire 1800 square foot home. I run the vacuum late in the day and the mopping at night when I go to bed. My only complaint is that if I don't vacuum for two or three days, I may be prompted to empty the bin 2 or 3 times because the bin is a little small. Let me mention that I have dogs a collie (74 lb lassie dog) and a another 30 lb dog. Both shed quite a bit. They also go in and out to the yard all day long and drag in dirt and leaves all day long as well. Both the vacuuming and especially the mopping function are very quiet. I don't like the cleaning sheets Narwal sells to put in the water..Leon

This vacuum mop combo does not vacuum or mop well. After each run there is barely anything in the trash bin to empty despite the residual crumbs/pet hair scattered around the floor. I made the switch from an old, loud roomba thinking this would be a nice new upgrade at a more reasonable cost but my 6 year old roomba picks up more every time and was around the same price. I often opt for the loud roomba over the Bissell, even though it is quieter, to ensure I don't have to run the thing 5 times to do the same job. In addition it gets stuck in the weirdest places? It even damaged part of our hardwood from consistently trying to get itself unstuck while we were away. The mopping feature is – fine. I knew that I wasn't signing up for a tank wash with this product so I'm decently satisfied there. The only issue is that when the robot get stuck its mopping the same spot in a puddle if its not helped right away. For being a robot this thing needs a lot of supervision. In conclusion – save your money and buy a different productBritt

I am obsessed with this little robot. I've named her Barbie. She vacuums at 11:00 each morning and 5:00 each afternoon. My floors are spotless and I can walk barefoot with not a hint of dirt or grit. Twice a week I use the mop function and it does a much better job than I can with my back issue. Letting it mop twice in one day insures every area gets mopped thoroughly. She vacuums as she mops, so it's perfectly clean. Barbie does a great job on my large area rugs when she vacuums, but avoids them while mopping. She vacuums my carpets, which are low pile and does a good job. The battery life is really good too. I just couldn't be more pleased!Jan

I really wanted to love this vacuum and mop combo. At first, the vacuum and mop worked great. I have 3 dogs and would have this vacuum run everyday at 10a while I was at work. After a few weeks, it would say that it's stuck and to clear the area while in the middle of an empty floor. After contacting ecovacs, they said they would fix my issue since it was within the 1 year warranty of purchase. The back and forth took 2 weeks for them to send me a UPS label. It took another week for them to fix my vacuum and to get it back to me. I literally just opened the box since I desperately needed a vacuum on my hardwood and tiles floors. I set it down and it will only go 10 seconds before saying the brushes are tangled. I would clean whatever dog hair it picked up in the 10 seconds of working and restart it only to have it say the brushes are tangled. I bought this product on 8.20.21 and today is 10.29.21 so a little over 2 months, I had an issue, sent it to the manufacturer for them to fix, and have a new issue which makes my vacuum worthless. Do NOT waste your money on this!FloV

Don't waste your money! This is the third robotic vacuum I have had, and this is the worst one. It gets stuck on everything, like an area rug corner. I haven't even tried the mop function and won't after seeing how horrible it is at simply basic vacuuming. It has three power levels. I don't know why because I don't see a difference. Battery life is poor, suction poor. You are better off just getting your upright vacuum out and getting the job done without the hassle. Oh, lastly the little front brushes you will want to order a lot of those if you get this vacuum not even ten days and I have lost two sets.Applefanforlife

Being a lazy house cleaner, I’ve been longing for an intelligent auto-clean bot, hence following this category of robotic vacuum cleaners for a few years now. [TL;DR let me cut through the chase, … I regret to inform you, … we’re much closer, … but not quite there yet. The Jetsons’ “Rosie” remains the holy grail ] Having owned a couple of these robot vacuums in the past, I had high hopes the recent technological advances in technology would yield a true replacement to traditional handheld plug-in vacuums. I break them into two categories, smart and dumb vacuums. Unfortunately, I’d place this one in the latter category, despite being a definite upgrade from our previous 2017 dumb robovac (pic silver). Competing smart vacuums today are equipped with LIDAR systems (laser echo-location so to speak) emitting a beam, and measuring the feedback loop. Benefits being they mostly avoid bumping into floor-standing obstacles, like guitars and corner lamps. Unfortunately I cannot say the same for Ozmo. Other smart robovacs may employ ceiling mapping cameras to learn your house, and navigate its cleaning route, while others utilize smart AI algorithms, and many offer pre-defined Clean vs. Restricted / Avoid areas (keeping it away from stairs and narrow spaces it’s been known to get stuck, etc). While the Ozmo U2 offers app integration to modulate cleaning modes, (general path, corner scrub, etc). I was unable to detect a plethora of intelligence in its routing algorithm. This unit repeats the same areas while neglecting others. e.g. A> I have counted 6 times (and counting), , that this unit seems magnetically possessed bumpering between a guitar amp and tower stereo speaker. e.g. B> Ozmo cleaned an area in our kitchen, moved to the next area (though got caught under a cabinet easily dislodged by a nudge), then returned to the area it just completed, before getting stuck under the same cabinet at same exact point (rug in front of kitchen sink minimizes height. Having said that, the app is incredibly helpful, and obviates the need for a handheld remote control, with many features worthy of exploration. DISCLAIMER : the following supposition has NOT been authenticated. It is merely this reviewer’s observation and nothing more. ———— Initial setup for me proved problematic, as trying to register the vac in the Ecovacs app was unsuccessful and required a call to a very capable and attentive support rep. Ozmo U2 has a QR code to scan, but would not add the vac to the app. The problem was iOS 14 beta on iPhone 11 Pro Max, presumably to be fixed. Using my wife’s iPhone 8 (iOS 13) setup was more straight forward, as long as you don’t mind “FORGETTING YOUR WI-FI PASSWORD, and RE-TYPING IT INTO THE ECOVACS APP”. Sorry: it’s probably benign, but I get a bit wary sharing sensitive data foreign or domestic. Requirements included Location Services, and suspiciously “Forgetting your WiFi Network”, and typing your router password directly into the app. I’m probably overly paranoid, but admit heightened privacy concerns when supplying sensitive information like Exact Location, house plan maps (some models) and Wi-Fi Passwords. *** I suggest you use Guest WI-FI account credentials ***, with limited access to the devices on your network. As a professional reviewer I did NOT let these qualms influence this review in the least. PROS ———— + Voice feedback + App Locate Deebot + Do Not Disturb mode + Programmable Cleaning schedules + obstacle detection quickly disengages vs forging ahead + seemingly excellent battery life (3x alternate version) + Ecovacs Magnetic Boundary (tape off problem areas) + easy setup (save for iOS 14 beta bug that prevents registering it) + Customer Support very responsive and help, with excellent follow-up + ability to clean areas traditional vacuums seldom do (under sofas and beds) CONS ———— -WiFi password collection heightens my privacy concerns -certain areas repeatedly draw Ozmo like a magnet -random cleaning patterns minimize confidence -manually collection bin empty (other models use repository) -collection bin could be much larger, accumulates quickly -too much prep work : forced-air vent covers, phone chargers, plugs, cables, cat toys, etc. CONCLUSION ————————- An an entry-level robot vacuum, this model provides a tremendous level of value, and likely serves many customers needs, however some may claim my standards are unrealistically high. While this ECOVACS Deebot Ozmo U2 unit is a big upgrade from previous models I’ve owned, I feel that applying the money you’d spend on this unit, towards a more feature-rich upper-tier model ( Ozmo T8 AIVI, or other), would likely resolve the drawbacks I encountered, and prove to be a wise investment. It is for this reason that I DO NOT recommend this product to a friend.TechReviews

Great vacuum.. suction is amazing. Haven't used as a mop. Bought thinking it was purely just vacuum as house is entirely carpet minus wet areas. My only issue is I was under the impression I'd ordered the WIFI version where you download an app to program the vacuum but this is not the wifi version. If it were more clearly labelled as not being wifi in the ad is have selected a wi-fi enabled version instead but that's ok. It still does its intended job perfectly.Amy Q.

Great so far! Picks up a whole lot. Hard to navigate and direct but just let it wonder for 1.5 hours daily. Can’t quite get it to start with the timer but need to be around to make sure doesn’t get caught up! The pets have a great interest in it and thinks it’s alive!!!SandraW

Purchased this as an update to my 8 year old robot and find it is indeed a great update. I can recommed this item as value for money and also recommend MYER as a company that is good to do business with. Speedy delivery and packed well for it's journey to it's new home. I named it Burt.Kozmo

I'm mostly writing this in response to the person who wrote a review stating that the robot would get stuck in low spots in their floor. If your floor is that bad you need to save your money to bring in some experts to fix that or move out before the house collapses in on you. My house is 60 years old and the robot does just fine. The bot vacuums really good but the mopping function is a joke in my case. I have 3 kids and a dog in a 2000 square foot house. It mops the room it lives in really well before the pad becomes clogged with kid and dog goo and it smears the rest of the house. I just stopped bothering with the mop function. If you have pets that leave around a lot of fir like my dog you will want to schedule the vacuum daily if you want the auto empty function to perform. Otherwise the small channel in the back of the dust bin will get clogged and not empty. Sometimes that even happens with daily cleaning so I'm in the habit of checking the dust bin daily. Most of the time that I have any trouble with the vacuum it is when a kid leaves a sock or something in the floor. The vacuum does seem to have blind spots where it will get stuck trying to get under things of a certain height or trying to jump over things like the base of a toilet and getting stuck. That can be rectified after a few uses if you use the app to preclude those areas. The app when I bought this vac was pretty janky, but it has been updated now and I like it. Besides the thing getting stuck here and there everything else is a problem on my end. I'm sure a thousand dollar vacuum would handle the pet hair and getting stuck better, but for two hundred bucks I don't have much to complain about here.Jason

I have such positive things to say about this vacuum! I've never had a robot vacuum before and while I was advised against using an off-brand, it came down to price so I purchased the Nova. I've had it one month and it has definitely performed! I love the apps ability to show where the vacuum has been and set areas to avoid or go over multiple times. Since it generally only does one pass it isn't great for big messes and spills but if you tell it to spot clean the mess will be taken care of. I have a 900 sqft home and since it maps the room its very efficient and it does the entire place on one battery. If it does have to recharge it returns home and once fully charged it picks up where it left off. The noise is quieter than a regular vacuum which is good because it doesn't scare my cat but it's still louder than I would want running in the background during a Zoom call. The vacuum is gentle and hasn't knocked over any of my glass vases, but it doesn't have the ability to detect things left on the floor. For example, it sometimes tries to eat cat toys, socks, and dangling phone cables. When that happens it stops and notifies me rather than burning out the motor. I've only used the mop once and while it did work, I had to go back over with my wet jet to get a few areas in need of extra attention. I have a few glass floor vasesSavannah

Bob is probably the best investment I've ever made. He vacuums, mops, and goes in just about every crevice you can imagine. Cleaning his dustbin is super easy since they give you that brush and the first time you try him out you'll probably get a couple bricks of hair and dust out of him. My dog didn't like him at first, but he's indifferent to him and just stares at him as he goes by. Do be warned that wires you have lying around you should put up before he gets to them since they'll tangle up in his roller. You should dehair is side brush and the roller as needed and I scrape the net for the air filter that's above the dustbin. He is quiet enough that he isn't annoying and even if he runs into you it doesn't hurt. Do put the bumpers that come with him on because he will tap walls and chairs as he goes along. If you have dark carpets he might just jitter in place and then bring up and error which is easily solved by covering his sensors with the little stickers they give you, but don't let him near stairs while he has those on. Should you have any trouble with your Bob then no worries he comes with a warranty and their customer service is very good. The manual is very easy to understand and it will tell you how to do things such as having Bob return to his charging station when he's low on power and how to give Bob a schedule on when to clean. In short if you like clean floors and rugs without using a lot of your time and energy then you should buy Bob.Tyler

Where do I start? It has a decent sized bin, good suction, but that's where the goods stop. What can't it do? Bob can't go to specific rooms, can't choose to mop or not, can't vacuum in any logical pattern, and apparently doesn't remember where he's been! He vacuumed the corner of my foyer about 5 times while aimlessly roaming around before I finally picked him up and put him somewhere else! What's the problem? No lidar sensor. Lidar is the key component in the latest robot vacuums that allows for no go zones and logical patterns. Bob is a robot dinosaur simply put. So no app, no control, no logic. Also, Bob's roller brush is 100% bristles. That makes for one nasty tangled mess! You want a roller that's part bristles, part rubber. Bob's bristles were completely smoothed over by human and dog hair and it was very difficult to cut it off, and even when I did get it off, lint was buried between the bristles to the point that I had to separate and pick over and over. The hybrid rollers make it far more difficult to have these problems. I ended up buying an ecovacs robot and I don't regret it one bit! What I really hate is the fact that Bob has people wasting their money on old, useless technology. Even if it goes down to the $200 deal of the day price, it's still not worth it. I wouldn't recommend this robot vacuum at all.Junior

We had an issue with our iRobot vacuum, so we decided to try the bObsweep. It was on sale, and the color of the vacuum matched our washer/dryer. Unfortunately, the bObsweep continued to get caught on the floor vents and cold air returns. It also couldn't navigate around/underneath our kitchen chairs. We returned it to our Best Buy and decided to go with a cordless Shark. To be clear, I don't want to disparage bObsweep. The reviews we had read about this product, as well as talking to the associate at Best Buy, made us think it would be a great product. We have an older, unique house, and because of the placement of the vents in the floor (rather than in the walls), this bObsweep just didn't work out for us. However, it is possible it WILL work for someone else.dndfanfootball