Best Shark Vacuum For Carpet (2024 Update)

I am a highly experienced electronic repair technician. I just rebuilt a Shark Rotator Professional lift-away vacuum. Of course users fail to replace or clean all three filters causing loss of suction. Cleaning these with warm water and dawn dish soap works best. The unit claims to have thermal monitoring protection on the brush roll base and its design is causing the complaints of failure to work on carpeting in consumer homes. There is no thermal sensor. It uses a D.C. motor to a circuit board where a series low ohm current drop resistor exists. When the motor is slowed , thwe motor draws more current which lowers the resistence in the moter resistor series circuit causing increased voltage drop on the resistor triggering the circuit and activating the motors disconnect relay turning off motor. Although it does much to protect the motor in case of armature freezing with current applied. It makes the consumer unhappy because they cant vacuum carpets as they expect to paying almost 400 dollars for this nice vacuum. The fast fix is simply taking a soldering iron and lifting on side of the feed back silicon diode and reassembling unit. Now you will find the brush roll attachment actually works and does an awesome cleaning job on any carpet. Be sure to use caution and not pick up things that will jam the brush roller and break the belt. If this happens please turn off vacuum unplug and remove obstruction from brush roller. Then plug back in and finish vacuuming. I hope this helps others, mine is now issue less and working awesome.MissTiffany2025

Okay, this vacuum cleaner is actually FUN to run! It’s lightweight and very flexible. The long wand makes getting corners, cracks and crevices a breeze. Only drawback is the base will tip over if you stretch the hose too far, so keep an eye on it as you use the wand. Cleaning stairs is easy with the “Lift Away” feature. The NV501 has strong suction and durability. Do your regular maintenance as other reviews have mentioned, and store it properly. It’s super easy to take apart when needed. I accidentally sucked up a microfiber cloth once, but was able to open the hose at the right spot and pull the cloth right out. We’ve had our NV501 for almost a decade and still no problems. Have purchased this particular model as gifts for friends and family. Highly recommended.DB

I’ve had this model for about 5 years and yes occasionally you’ll have to cut some hair off the powdered brush if you have long hair or girls around or just heavy traffic I guess but that takes literally 20 seconds. Grab a pair of scissors, cut the hair and pull it out. Any vacuum with a brush is going to eventually wrap up hair! The vacuum has one killer motor, it cleans like nothing I’ve ever seen. I’m continuously impressed by the vast amount of dander, dust, and allergens it grabs every single time! I love how the handle comes off to clean small areas such as my couch cushions, behind furniture, etc. (I have this model which cane with ALL the attachments so I may have paid a bit more but it was definitely worth it) the only other difference is the colors. Mine has dark blue where the red is shown. I absolutely love how I can detach the base when going up stairs as shown in the photo. I don’t use the tiny “car part cleaners” which also came with the bulk of attachments but I guess it’s there if I were to ever need it. My fav attachment is the smaller roller brush that literally eats every cat hair off my dining room chairs and wherever else I need it. Anyway I suppose I could go on but you get my drift. By the way of course after awhile the vacuum will accumulate dust around the base and hose (I’ve seen someone post photos here of their dirty vacuum lol) but it’s a vacuum! It’s going to get dirty! My last thought pertains to the newest model I believe, the NV1000 with the “self cleaning brush” or double brush very bulky looking one. Although I haven’t used it, I personally don’t think it is going to sell much in the end. I say that with regards to the current reviews and complaints along with the marketing aspect in mind. What I conclude is just logical: once again as long as there is a revolving brush or in this case 2 rolling brushes, in time there WILL BE a hair issue as long as there are women, girls, and pets around. Stick to this model.Stephanie Erica

Shark Rocket Pro Corded Stick Vacuum is light weight & really easy to remove the canister from the stick stick. Glides nicely over our entire house which has mostly wood floors and tile, but did well on multiple rugs with different pile heights. It even comes with attachments to clean the stairs, furniture or our SUV & truck. We had a different cordless one but needed a vacuum we didn’t have to worry about running out of battery 1/2 way through our home. The cord is super long so that helps us from having to re-plug every few feet. The dust compartment is simple to empty and clean out with a press of a button. We have 2 dogs and 4 kids so we’re constantly vacuuming, the power is awesome and it’s convenient to easily unload the debris. It’s lightweight too, so it’s easy for me to move around the house without it being a hassle. There is a little downside to it, which is that it doesn’t stand on its own, so you’ll have to either prop it on something or fold it (which is easy) in order to do something else if needed while vacuuming. So I’m taking it down a star for that since I do have to stop and pick up toys etc having kids & pets constantly playing.Heathermthomas

The Shark Rocket Pro, picks up VERY well. The area I first vacuumed with it, was a area that had been vacuumed the day before. Within five minutes, the Shark had picked up A LOT more. The vacuum was easy to assemble and the attachment comes apart easily to be able to vacuum the ceiling and other had to get to areas. The Shark glides across any floor easily and turns easily. The only drawback I found with this Shark machine was the motor was near the top of the handle and it made the machine top heavy. It doesn’t stand on it’s own. There are two small attachments that didn’t have anywhere to attach to the machine, that I could find. But, as well as this machine works, I find these to be minor problems. As you can see from the photo, it picked up quite a bit after only a five minute vacuum. I have animals and cleaning hair has always been a problem.adcatex6

This Shark Rocket Pro Corded Stick Vacuum works GREAT ! I really like how light weight it is, I can very easily maneuver it around the house with little effort and let me say how GREAT it picks up all the dirt and debris from my floors. My carpets are much cleaner/fluffy and my hardwood floors are cleaned better than when I sweep. I am very excited and satisfied at how much debris/hair/dust/dirt was in the debris container. This vacuum has PLENTY of attachments that I can use on my stairs and I'll even be cleaning my curtains and window seals. As small as this vacuum is, is does the job QUICKLY and very EFFECTIVELY, much much better than my current canister vacuum. This Shark Rocket Pro Corded Stick Vacuum is much quieter and very stronger in terms of suction than ANY vacuum I've ever owned. I went from 45 minutes of vacuuming to 15 minutes, WHAT A GREAT IMPROVEMENT ! Overall, I would HIGHLY recommend the Shark Rocket Pro Corded Stick Vacuum if you want clean floors with little effort AND multiple attachments that can simplify and clean the most hard to reach places and other areas.liljayp

We purchased the Shark corded stick model at Target a few years ago. At first it was great, and I recommend it for smaller houses or apartments since it's lightweight and small. It's powerful for its size. But it's not super durable. From what I've read, Shark doesn't make many replacement parts and there aren't many opportunities to repair their products. After about 2 years, several important parts were broken, including the hinge holding the dust cup together. We've been using packing tape to hold together the dust cup, and we have to cut off the tape to empty it and then re-tape it shut every time. Also the main little interior hose at the bottom that connects the head to the stick cracked wide open. The brush gets wrapped with long hair easily. The suction is pretty bad now, probably because of all these issues. Overall pros: It's great on wood floors, good on rugs, and works well while it lasts. Lightweight and easy to maneuver and carry up stairs. I like the attachments and they're easy to use. Long cord. Bagless is more environmentally friendly, although it's best to empty it into a plastic bag anyways. It's a good deal when it's on sale for $100. Overall cons: Doesn't stand up on its own. Cheaply made. The dust bin is really small. It's a hassle to empty the dust bin because you have to unplug the whole vacuum and carry the entire cord out to the trash can with you to empty the cup. Also, bagless vacuums just seem dirtier to me since the dust and hair isn't actually contained. It's always gross emptying it and trying to avoid the cloud of crap flying up at you. The filters need cleaned often.madhenry1

It is amazing honestly. We vacuumed our carpets with our old Shark right before we went to Target to look for a new one. We came home and vacuumed again over all of it. The canister filled up TWICE. I was mortified lol. This vacuum has powerful suction and harder tips on the roller that RAKE the carpet and get the film of dog hair out of my thick plush carpeting. I’m not lying. If I was unimpressed, I would tell you so! You DO have to empty the canister more than you would any other vacuum because it is small. If you are continuously vacuuming every room in your house and not emptying, you are going to put extra stress on the motor. It IS a stick vacuum. If you need heavy duty, 5-6 rooms at a time vacuuming, this isn’t your vacuum. I had to empty after EACH room because my vacuum obviously wasn’t doing its job. But I expect next time I won’t (I hope) because I will be pulling out the vacuum daily and keeping the dirt to a minimal in general. I really wanted cordless but my man insisted he didn’t want to deal with battery issues. I’ve never had a cordless and I just wanted one so bad. Cords irritate me and get in my way lol. But this purchase was good. So far I am very satisfied. I will definitely come back and redo my review if I feel like my opinion has changed in a couple months. I made a video to upload but it only allows photos. Sorry I can’t show you.Beachinnbum

I’ve had this vacuum for 4 years. Here are my thoughts: PROS 1. Good suction, still finds dust and dirt and pet hair 2. Lightweight and really low profile so you can vacuum under things easily 3. Price is amazing for the quality 4. No bags and all the filters I can clean out on my own and reuse. Huge cost and environmental savings. 5. Easy and fast detach / attach for getting corners and using the tools that come with it. 6. Dust bin opens easily and smart so I can hold it over the trash and won’t get dust everywhere. Less messy to empty than others. CONS 1. Corded 2. Hose broke down in head where it bends and flexes as you vacuum, I noticed it at year 3.5, so I had to replace that segment of hose (had holes/cracks in it). I purchased a hose at Home Depot and found some instructions online. Overall it was moderately hard to replace. 3. Suction does not adjust when you vacuum over rugs like the expensive name brand competitor so I have to stand on one end to hold the rug down due to the suction wanting to pickup the rug. 4. Doesn’t sit upright, must lean against a wall when it’s not hanging on the wall given it is too heavy. If you pause during vacuuming to pick something up etc. the thing may fall down while leaning against the wall. Takes a bit of experience to get the perfect, no-fall lean figured out.jessica.b

Not sure yet how to rate this vacuum. I recently bought this model as a replacement for model nv681. I like the features of the Shark vacuum, but it didn't last the full 5 years. It began literally falling apart after about 4 and one half years. The brush roller is literally hanging on by a thread. I hope the new one holds up better and longer that my first one, and performs at least as well as the first model. Also the customer service for Shark needs much improvement. When I called to get some answers, I got a major run around. There is no one to talk to when trying to get answers about problems. I would recommend this vacuum with reservations.Rita

I am a vacuuming obsessed weirdo! I just love to vacuum for some reason. I love the before and after and love the feeling of having a nice clean floor. That being said I tried out all kinds of other vacuums while never really finding one that was great until I bought this vacuum. It's got everything I wanted in a vacuum! I should have known to stick with Shark because I have an old lift away professional that I've had for well over 10 years!. It's even still going strong after all the abuse I've put it through but it's just time for a new one. Only reason I tried switching brands is because the upright sharks are quite heavy and I now have stairs in my place that are hard to clean witha a heavy uptight.. After multiple failures with other popular brands I found this one that converts into a canister vac making it much lighter to use on stairs. I'm in love with this thing. It works so well and it's super powerful with all the bells and whistles that I could ask for. The LED lighting on the pull out wand is a huge plus! Lights up anything I'm trying to vacuum. I vacuumed my bedroom soon as I got it right after vacuuming with a popular Eureka that I had previously bought and it was amazing what this vacuum picked up that was left behind by the Eureka. Hopefully this one lasts as long as my other Shark did!Brock Sumner

We bought this 3 years ago and the hose split along the ridges. We use it less then the recommended cleaning regimen that carpet manufacturers recommend (daily). Shark claims it's not under the 7 year warranty because we sweep to much.

If your product can't hold up to reasonable use then it's worthless and I'm taking my business elsewhere.

I also find all the nooks and crannies this vacuum has hard to keep clean (canister, wand attachment for furniture top guard thing)

Replacement parts are unreasonably priced with the company's less then expected life expectancy.Patient Farmer

The Shark Rotator Lift-Away DuoClean Pro really impresses and will surely take care of all your cleaning needs. Out of the box, the Shark comes nicely packaged with easy to understand quick assembly guide. Fully assembled, the vacuum is heavier than my current Shark by about 5-6lbs, but my current model (the Rotator Powered Lift-Away Speed) is meant to be lighter. While it is heavier, it still maneuvers like a nimble sports car in and around furniture. The swivel joint that connects the handle to the floor unit makes vacuuming an ease and kind of fun. Put on some music and clean to the tunes! The lift away function allows you to cut some of the weight should you need to clean furniture, stairs, or other tight areas. The suction on this vacuum is amazing. Just like with my previous model, you really have no clue how dirty your carpet is until you over it with the Shark. What appears in the canister is SHOCKING. While the size of the canister is pretty standard, at less than 1/2 gallon, it can fill up without reducing suction. When full, emptying the canister is simple. There's no twisting or turning, just pushing a simple release latch button to disconnect the canister from the vacuum and then pushing another button at the bottom of the canister where all of the dirt and debris cleanly falls into the trash bin. This vacuum works so well that you'll likely need to empty it multiple times, but that's a good thing because you know you're getting things cleaner! The LED lights are another excellent feature of this Shark. They provide bright lights at almost floor level. Because of their low angle, you'll be able to see things on the floor that you weren't able to see with overhead lights alone. The DuoClean brush (standard vacuum brush + the hard floor brush) really improves this model over my previous vacuum. I have both carpets, rugs, and hard wood floors. While my previous vacuum did an excellent job at carpets, it wasn't so great at hard wood floors. It's powerful suction would suck in any debris, but hardwood floors can be dusty. Even using the carpet brush didn't completely clean the floors. With this this models hard floor brush, it actually buffs and dusts the hard wood floors while also sucking in any loose debris! This makes me so happy because no one really enjoys having to sweep or mop in addition to vacuuming. Lastly, the Power Pet Brush is great–especially for those with pets. Despite my best efforts, my cat will inevitably crawl on uncovered parts of the couch. After not much time at all, his hair becomes entangled and weaved into the fabric of the couch. I'm still baffled how this happens, but it does. Brushing and sucking alone is not sufficient to remove these hairs. However, the Power Pet Brush's suction and vigorous active brush roll get my furry friends leftovers off the couch so that it looks brand new. If you have pets, you know what I'm talking about and this tool will be your new best friend! In conclusion, I love this vacuum. It makes cleaning easy, effective, and efficient! It will be an excellent addition to your household. Pros: *Functionality *Suction *Lights *Ease of use *Ease of cleaning *Pet Power Brush *Lift Away Function *Cost is MUCH less than some more expensive brands, and in my opinion, you get WAY more for your money with this vacuum. Cons: *Slightly heavier than my current vacuum, but it makes up for it in what it can do *Not a fan of the buttons, but that's minor.abl001

Vaccuum itself picks up debris great. I received a broken model where the wand doesn't release/click back in appropriately. I contacted Shark, as there is supposed to be a 5 year warranty – but this doesn't cover the wand defect. Because I didn't use the wand feature or realize this in the first 2 months of use , it was too late to return and Shark customer service wouldn't replace the wand part. Frustrating for such a high dollar purchase. But if you get a fully functioning unit – it is probably great!kal22

This thing is amazing. I bought to replace my 7 year old shark vacuum. While my old shark worked great, I figured it was time to upgrade to something targeted toward homes with pets. It amount of dirt it pulls from the carpet is incredible just like any shark vacuum. The bonus is the way it deals with pet hair. I haven't had a problem with cat (or human) hair getting stuck in the primary roller. The plush roller on the front is great for hardwood floors and I was shocked just how gross it can get even when the house is cleaned multiple times a week. It's like a magnet for dirt! I got this on sale during black friday and was easily the best impulse purchase I made last year. You won't be disappointed if you get this! Just remember to snag some extra filters from Amazon to swap out because the amount of dust this thing grabs is amazing.Carlisalways

This is an amazing vacuum. The Shark Navigator light upright vacuum is the best budget Shark vacuum for small to mid-sized rooms. It has the same suction power as the advanced units and cleans well for both carpet and hardwood floorings. The only negative about this product is that it does not contain a HEPA filter. Other than that, the vacuum performs admirably and it definitely feels light enough to transport to different areas of the home. I believe that this product is built durably and will last for many years to come. Cleanup is a breeze using this product and I definitely enjoy the large container for trapping dirt and other particles. The blue color scheme is masculine and has a sleek styling. I love this vacuum cleaner because it does the job well and it definitely is my cup of tea. I love Shark and want to sincerely thank the manufacturers for making such an excellent product!AndyKim34

I packed and used my Shark Navigator Light Vaccum this weekend. It has great suction power and did a great job both on my carpet and hard floors. It is nit a heavy vac so it moves with ease. I was able to take it upstairs by myself without husband's assistance. That's a good feature; light weight. I also like all the attachments that come with this vacuum. The pet feature was important to me because my dog sheds like crazy so I used the pet tool to vacuum my car and dog beds. I am very happy with my Shark vacuum! GO get one.Coffee Qween

I would have given this 5 stars, but there are some design flaws. #1 The onboard tools are constantly falling coming off. #2 the hose design is frustrating, if you don't twist the handle just so, the entire vacuum falls over. #3 they could have added 3-5 extra ft on the power cord. All this would have been a huge negative but this vacuums sucking power saved it. This thing SUCKS & never clogs. Hard floors, carpet CHECK! It is lightweight and easy to use. Also easy to empty the canister. Yes I'd recommend for a lightweight.HotNHumidInFl

This vacuum is light weight and easy to use EXCEPT the on button is just above the button that opens the dirt container . Every time I vacuum, by accident, I open the dirt container and dirt goes everywhere! Its a mess! This happened to a couple people who tried to help me as well. What a horrible design error!!! Plus the dirt container is very small and needs to be emptied often…unless you vacuum with it open!! I purchased it because my health is failing and I needed something lightweight and easy to use.. Also the main opening in the floor portion totally plugs and the entire bottom piece needs to be taken apart and you need a bottle brush or a something long enough to push the plug of dust or whatever out of the elbow (which you can straighten). Its not difficult, but annoying and messy as well. I would never recommend this vacuum to anyone, its too much work and too much money for the horrible design. I would send it back, but its been way too long.pattysev

I love Shark products. I have been waiting for the TSV and for this vac to be back in stock. I purchased rose gold, blends well with a neutral palate. I still use my original upright Shark vacuum purchased from QVC (10 years) which is a beast at cleaning my tile, wood and carpet floors. I use a robot vac for 1/3 of my floors that are not heavily traveled. The top of the line name brand R- robo vact does a ok job, but it takes a long time and I needed a stick/handheld vac which I could use for small jobs in the kitchen, sunroom and run it over high traffic areas daily. It is quick and picks up well. It has a swivel head and lies down to get back and under furniture. The battery life last and I have never had trouble having is run out. This device is not a replacement for a quality upright vacuum. Nothing is. This vac is for small jobs, daily floor maintenance and I love it. You are able to buy a replacement battery from Shark if needed and I love that too. So many stick vacs end their battery life and you cant easily replace the battery. Not the case here, so this device will last a long time. The hand vac is handy (HaHa) for crevasse's, corners, and I have used the pet tool on my sofa and it does a great job with dog fur. The filter needs to be changed sometimes during a job based on how much stuff it has vacuumed up. I have not cleaned it yet, the manufacturer says to clean the filter monthly. Recommend this vacuum to help maintain clean floors especially in high traffic area and recommend it for any busy household.medicinewoman

I have had this for about a month now and I do have some things to say about it. First off, the pros: Very east to use and set up. I can't tell you how nice it is to just pick this up and use it WITHOUT having to plug it in. Just pick it up and go. I love how east it is to take the top part off for when I have to get under areas the vaccum can't. I love how easy it is to empty the vacuum out. Simply press a button and release the dirt. No dust flying everywhere. Cons- The battery life is atrocious. I can't vacuum my 1200 sq home all the way without it dying. It is very annoying when you are all set on cleaning and getting it done quick and then to have the battery die and wait an hour or more before it charges back up. The dust area is very small. Some people may love this, because the don't want dust flying everywhere, and I love that to, however, the area is so small that after just a little vacuuming, the vacuum suck is really bad and you have to dump the dust. The last thing is, the add ons for the hand part of the vacuum does not connect to the body of the vacuum, so you have to hold them in your hand, pocket or walk over to the charging station and grab it. Minor annoyance but felt like it needed to be said. Overall, a great vacuum for small areas and little cleanups for everyday use, not great for a big clean day.HugeMunchkin

I owned a Dyson for around 12 years, but when it quit, Shark was highly recommended. I chose this model because it claimed to be good for pet owners, like many other models of the brand. I have to say that I've never been more disappointed in a vacuum. Here are some of the things I noticed: First off, it's awkward in regards to weight distribution. The thing tips over incredibly easy. Second, the cord is much shorter than what I was used to with the Dyson, meaning it had to be unplugged and moved around a lot. Third, it has to be emptied a lot. It just doesn't hold much, and is a mess to empty. Lastly, it's narrow head means it's going to take twice as long to cover the area you're working on. The worst part about this vacuum is that I just bought it in January (@ $179), and my carpet looks just awful. Almost right after vacuuming, you can't tell it was ever done, so the lack of cleaning over time has really aged my carpet that wasn't very old to begin with. I know this brand gets compared to Dyson all the time, with claims of equal or superior performance, but the people who say this couldn't possibly have actually owned a Dyson. They are not equal in any way, shape, or form. It's not even been a year and I'm already looking to replace it. I fear if I don't, I'll have to replace my carpet at a much larger cost.Burgster

I was blown away when I first got this vacuum in September 2018, in fact I think I wrote a review. It picks up pet hair more than the Dyson and Oreck I’ve owned. The furniture attachment is amazing at removing fur! However, 14 months later and I ended up here looking for Black Friday / Cyber Monday vacuum sales because mine is falling apart. That actually started fairly soon after purchasing, but it did such a great job I ignored it. I did call QVC in January I think, about the carpet attachment not working and was told to call Shark directly, whom I never was able to get ahold of due to wait times, time zone difference etc. So 4 months after buying a new 200 vacuum I was using my old Oreck on the few carpeted/rug areas of my house and just using the new Shark to de-fur the furniture and the wand attachment. And even that is not fun because it tips over every 2 seconds. It still picks up nicely but the plastic inside the canister is breaking, the hose is worn out and I’m tired of having to us two vacuums. So while the performance of this vacuum was good, it’s cheaply made exterior makes it not worth the trouble.EBL47

I regret buying this vacuum and paid over $200 at Menards in Lansing Michigan. If I could sell it I would! The cord at the base of the vacuum is in the wrong place. I am constantly tripping over it even if I try to secure it in the handle. Cleaning out the plastic bin is a mess I have to now put on gloves with a damp paper towel to clean it properly. I have long hair which when cleaning my hair is wrapped around the roller that I have to cut out and pull to remove it. The attachment/hose on the vacuum is to tight I have to hold the base and vacuum with the attachment in the other hand to prevent it from falling on the floor or hitting my legs. Just the worst purchase I have ever made and feel horrible I am stuck with it!Amanda Cena

I’ve spent several hours of research, this is the Best Bang for the Buck. Do yourself a favor, buy it!!! Read the reviews later. I had not “vaccumed” my stairs in over 3 months as my DYSON DC33 died after several years. I did many hours of research and the Shark brands would be up there with Dyson in most comparisons. I was considering the Dyson Animal but it wouldn’t be less than $500, now Dyson is actual on sale for $350. Prior to writing this review after thorough research and also comparing the Shark Apex Duo Clean, I ended up with this one for $229, I was about to buy it for $279 and it won’t on sale next week. Anyhow just see how much dirt it picked up from the stair case. I only did about 7 of them and my dust-bin is super filthy. Although it might not me a fair comparison with the Dyson DC33 (that died) I’m certain it never sucked like this. This is the most powerful vaccum I have ever experienced. Now let’s talk about build quality, the accessories definitely feel inferior in contrast to a Dyson, so I don’t know about the longevity of this. I also did notice lot of reviewers complained about the pole or the main handle that goes behind the vaccum, that also is hollow and feels like it won’t last too long, but it works great I couldn’t be happier. In all honesty you do not need to spend $400-500. Some reviews say the Apex Duo Clean with 2 roller brushes doesn’t pick up as well as this. I’ve only tried the stairs, I will edit my review if needed. I will have to try on tiles/ hard floor.DmnTrd40

I have been a shark customer for a very long time. I have the power lift-away from years ago and the things runs like a champ. However, I saw this one and thought WOW no more cutting the dog hair from the wheel and an XL cup will save me so..much..time! I would say overall it's definitely a good vacuum BUT I miss features from my other one that make me sad when I pull this one out of the closet. I do still have the other so I can use both. Pros: Lightweight- for a large vacuum, this is very easy to lift XL Cup- definitely helps when you have 2 very large furry dogs Long Hose-ish- long but doesn't reach like it states Super Sucker- I did think the suction was very good on getting up massive amounts of dog hair (Border Collie/Newfoundland and Great Pyrenees/Aussie mix) Cons: No Lift-Away- Doesn't seem like that big of a deal until you are going up and down the stairs or reaching into vaulted ceilings, the canister doesn't fall over No Light- again not a HUGE deal but seeing dust bunnies run from you was easier with a light Hose- The hose states it'll reach 12' making stairs easy but let me tell you, it does not even come close. Like mentioned above, once you get hose fully extended you need something to weigh it down so it doesn't fall over from over extension Accessories- My liftaway had a ton of accessories for options i.e. stair brushroll, and a few others but let's stick with that one. For a machine that claims it's turbo power for pets to not provide a stair brushroll seems silly, I have tried to rig my old one to fit my new machine and it works just ok, I end up using my old vacuum to do the stairs ugh. Self Cleaning Brushroll- seems ok for now but still have hair wrapped around it that i'm sure I'll have to cut off. Overall: I like the vacuum, esthetically it's really good looking (because you know that's important) It seems to do a good job as needed, I wish it was a clone of my liftaway with "newer" features but it's not.WCoates

Got this to replace a 15+ year old upright, and I am shocked at how much technology has improved! This is a fraction of the weight, quieter, stronger, more maneuverable, and easier to clean out. The old one had the yellow plastic filter tucked up inside the machine where it was a serious pain to blindly get back in place. I love the ability to vary suction power both on the vacuum and the attachment. (I love the two-in-one attachment.) I gave our place a much-needed vacuuming and was horrified/quite pleased with the amount of awfulness this bad boy cleaned up. After the first time I used this, there was a lot of hair wrapped around the brush. I was initially concerned, but then I decided to trust the instructions (and test the product) and waited until after using it some more to see if it cleaned itself. And it did! I was happy to see the claim fulfilled in at least that one instance.Sherwood

So i normally dont leave reviews like this but i am so sad and somewhat disgusted by my last two shark purchases. I will start off by saying when i first received my duoclean i was in love and recommended it to everyone.. no one was allowed to touch it but me. The light on the wand was my favorite. I couldnt say enough good things about it. After having it a little over a year it started losing connection on the wand. I would blow it out with an air compressor and it would usually help. I even upgraded to a zero-m base with a self cleaning brush roll which made this machine even more amazing. Pretty soon the connection problem became more consistent and aftet a little over 3 years the base part of the machine (which later i found out was the wand connection) stopped working completely.. i decided to get another vacuum and decided on the vertex. In less than a year i was having connection problems and the fins on my brushroll were pretty much gone. I was having to duct tape the wand to the base so it isnt loose. I called for help and tbey told me to replace the wand to fix the connection problem. When i asked about the base with all the fins gone on my brushroll he told me i would have to replace the entire base and couldnt just replace the brush. I remind you…i had had this vacuum less than a year. I may as well just buy a whole new vaccum! So i have opted for my duct tape method which has been inconvenient but works. I have now only had a year and half and may as well throw it in the garbage. And now have to spend money on yet another vacuum.. I am drawn to shark because i love that its lightweight and the lift away is awesome. But im not rich and cant afford to be buying a vaccum every year or 2. I wish shark would stand behind their products and cover major parts for at least a year or maybe find out why they are having connection issues. I am disgusted and embarrassed that i have recommended these products to so many people who have went out and bought them. I hope they dont have the same problems i have. I wrote this review in hopes that someone from shark would contact me and make things good. Only time will tell. But in the mean time i am in need of a working vacuum that is not a sharkJenny

Best vacuum ever. Dogs, dust, dirt, multi surfaces no problem! Living on a ranch there is dust, dirt, work boots and cow dogs. A mile down a dirt road, surrounded by orchards and cattle, there is a year round rotation of spraying, shaking trees, sweeping nuts, and cow work. I was using three different reputable vacuums to try to get my floors tolerable, including the shop vac I "borrowed" from the barn. I had given up on clean. I was actually starting to feel depressed, especially about the carpet, and thinking I was just going to have to replace it in three rooms. I hated to have people over for them to see it. One midnight infomercial and free shipping later and every person who has been over has commented on how clean the house is. The only change in routine is the Shark Vertex vacuum. One pass over the floor with the Shark Vertex and my hard wood floor felt clean, not just dog hair and dust up, but no grit and shiny with the microfiber. The carpet in the bedrooms has been transformed, I knew there was residual dust/dander left behind by the three vacuums I was using, but nothing prepared me for what the Vertex pulled out. All the hours and passes with multiple vacuums and the Vertex was like magic. Chinchilla tossing his bathing dust everywhere, the Vertex microfiber leaves the wood floor polished. The house feels cleaner, even the air seems like it has less residual dust. If you live on a ranch you know what I mean. Tools and attachments are all easy to use. Canister is easy to empty and put back on. I wasn't expecting it to drive itself, there is no effort to move it forward. My house will never be perfect, but I finally feel like my efforts to clean it work. I am no longer embarrassed to have my revolving ranch door open to everyone.Bonner

Purchased vacuum at the end of 2020. I have only owned this vacuum for a little over 2 years and will need to replace the floor unit a second time. This might be a yearly replacement. I have long hair and have two doodle dogs. So I vacuum probably 3 to 4 times a week. At first I really liked this vacuum. It cleaned hard floors and carpet well but around 8 months of use I started to smell a melting/burning plastic smell while using. Eventually the main roller stopped spinning. I wasn't sure why I would be having that issue since I cleaned the filters often (have extra so that I don't have to wait for filters to dry) and cleaned out both rollers after each use. Shark replaced that floor unit since it had been less than a year of owning it. After using the replacement floor unit for less than a year it is now having that melting/burning plastic smell. Not sure if there is a warranty on the replacement parts but I guess I will find out once this current floor unit stops spinning. Shark didn't ask for the old floor unit back so I decided to open it and see what the issue was. It turns out that hair was getting trapped around the bearing for the main roller. There is no way to clean this and is a poor design. The images attached show the main roller bearing gets hair trapped by it and will eventually melt the components around it until the roller doesn't spin. I wish I would of taken a picture before/after removing the bearing cover so that I could show that could show packed in that hair was.Alice90

Love hate relationship with my vacuum. It’s very very verryyyy amazing at actually getting up all of the dirt, dust, food particles. It has great suction, and the attachments have nice features: a nice angled piece for corners and a great upholstery tool with the brushes on both sides that works FANTASTICALLY for pet hair!! The only thing I ABSOLUTELY CANNOT STAND … Why is the containment chamber sooooo small!! like I can only clean the stairs and upstairs hall have to empty, do 2/3 medium sized bedrooms. full. Living room and dining room. Have to empty it again!! if it’s too full like you try to squeeze in the last bit of the 3rd room you have to empty from top and bottom of the chamber which literally makes such a mess (making more stuff I have to vacuum sad face) and on top of that as cool as the really long detachable from the body tube is , stuff gets stucckkkk like soo baddd!!! Omg it’s unbearable at times I have to use a really long wire coat hanger that I have It’s ridiculous lol so yeah love hate relationship it vacuums so well though that honestly I just deal with it especially bc this vacuum is super cheap it was $160 at Target and $175 on Amazon delivered with warranty included so worth it! And I even contacted them the first time I had the issue tube clogging issue and they replaced it but the same thing still happens I’m sure it’s just from being extended and then retracted the stuff just gets stuck and builds up. Again, I just deal with it because of how well it cleans literally like professionally clean. so, take this as you will !!elaina.a

I have owned a few different vacuum cleaners , made by different manufacturers over the last few years . And each one has lasted barely over a year. Now I'm not a person who vacuums multiple times in a week. Honestly , I may vacuum once every 2-3 weeks. So the old ones didn't crap the bed due to being over used. Before buying this fantastic vacuum , I did my due diligence and did a lot of research and read a ton of product reviews. By far I felt that this Shark vacuum was the best fit for me and I was right. Everything about this vacuum is smooth , easy to use & operate and definitely the best value for my wallet. I initially was hesitant about the price but I feel (and have heard from other Shark owners) that Shark vacuums last for 5 years and if that's the case , it's worth every single penny. I use this vacuum on every surface in my home . I'll never own anything but a Shark vacuum for as long as I live. Thank you Shark for making incredible products.NickinWNY

This vacuum is okay. I broke my other Shark Navigator, the NV586 purple one, about a year ago and needed a quick replacement so I thought this one would be just as good. It was not. It was fine but really just not powerful enough to handle my 4 kiddos and two pets. So I went looking for an upgrade and I am coming back to write a review finally becuase I recently purchased the new Shark Vertex DuoClean (AZ2002) and OMG I never knew what I was literally missing. One single pass over an 8×10 rug and the DuoClean picked up more dirt and hair than any other vacuum I have ever owned. No exaggeration, I think I picked up years worth of nasty that I had no idea was still in there. As a bonus, it also glides over the hardwood floors picking up everything instead of scattering it like other vacuums and now I am also throwing away my brooms. After owning three Sharks and one Dyson, I would recommend the DuoClean forever. So the NV360 is fine for single folks with no pets or kids who also don't need to do hardwood floors, otherwise watch for a sale and snag the new DuoClean.Karilyn82

Purchased this vacuum as I appreciate the convenience of a cordless vac and only have my upper level and stairs that are carpeted. I am extremely happy with the performance. Both my Daughter and I have long hair and the self cleaning roller brush is amazing. Picks up everything from my hardwood floors in the first pass. Battery run time is optimal for what I need and hands down it outperforms my cordless Euphy stick vac. I also have a large dog with short hair and it did a fantastic job picking up hair that I couldn’t even see on the floor. Price point was great (bought on sale and Best Buy had the lowest price). Would highly recommend if you’re looking for a great cordless stick vacuum. Would be nice if this had a stand or bracket that I could pop it Into in my pantry, but not a huge deal.Jaemi

Purchased this earlier this year when we got our puppy, and what a life saver! Beat hauling a bigger vacuum out and being limited by electrical outlets, especially with a busy puppy around the house. I saw the reviews about losing suction, but you should be keeping the canister cleaned after each use anyway which is as simple as releasing the bottom into the trash. Any other suction loss is usually due to hair or lint building up in the vacuum head which takes 2 minutes to clear. Works great on floors and carpet, super light to do the stairs and bring up and down the stairs. Charge lasts me about 2-3 days use. No complaints other than it could be “prettier”? Lol. Happy Customer here.BBB Customer

I live in an 800 square foot apartment with hardwood floors and one longhair cat, and I found this vacuum unable to cut it. It comes with a rolling cleaner, a brush attachment and a corner attachment. When packed up to charge, there’s no place to put the brush or corner attachment. The rolling cleaner has two small felt wheels that allow it to roll. On first use, both of the wheels became full of cat hair and locked up. I tried to clean them, but it wasn’t immediately apparent how to do it. Eventually I was able to pry them out, with some slight cosmetic damage to the wheels. I’m used to using a roomba, and don’t mind some light maintenance work to keep a vacuum running well. What’s not acceptable is the difficulty of removing and cleaning those wheels, and that they fully locked up so quickly.Dan

So i normally dont leave reviews like this but i am so sad and somewhat disgusted by my last two shark purchases. I will start off by saying when i first received my duoclean i was in love and recommended it to everyone.. no one was allowed to touch it but me. The light on the wand was my favorite. I couldnt say enough good things about it. After having it a little over a year it started losing connection on the wand. I would blow it out with an air compressor and it would usually help. I even upgraded to a zero-m base with a self cleaning brush roll which made this machine even more amazing. Pretty soon the connection problem became more consistent and aftet a little over 3 years the base part of the machine (which later i found out was the wand connection) stopped working completely.. i decided to get another vacuum and decided on the vertex. In less than a year i was having connection problems and the fins on my brushroll were pretty much gone. I was having to duct tape the wand to the base so it isnt loose. I called for help and tbey told me to replace the wand to fix the connection problem. When i asked about the base with all the fins gone on my brushroll he told me i would have to replace the entire base and couldnt just replace the brush. I remind you…i had had this vacuum less than a year. I may as well just buy a whole new vaccum! So i have opted for my duct tape method which has been inconvenient but works. I have now only had a year and half and may as well throw it in the garbage. And now have to spend money on yet another vacuum.. I am drawn to shark because i love that its lightweight and the lift away is awesome. But im not rich and cant afford to be buying a vaccum every year or 2. I wish shark would stand behind their products and cover major parts for at least a year or maybe find out why they are having connection issues. I am disgusted and embarrassed that i have recommended these products to so many people who have went out and bought them. I hope they dont have the same problems i have. I wrote this review in hopes that someone from shark would contact me and make things good. Only time will tell. But in the mean time i am in need of a working vacuum that is not a sharkJenny

Best vacuum ever. Dogs, dust, dirt, multi surfaces no problem! Living on a ranch there is dust, dirt, work boots and cow dogs. A mile down a dirt road, surrounded by orchards and cattle, there is a year round rotation of spraying, shaking trees, sweeping nuts, and cow work. I was using three different reputable vacuums to try to get my floors tolerable, including the shop vac I "borrowed" from the barn. I had given up on clean. I was actually starting to feel depressed, especially about the carpet, and thinking I was just going to have to replace it in three rooms. I hated to have people over for them to see it. One midnight infomercial and free shipping later and every person who has been over has commented on how clean the house is. The only change in routine is the Shark Vertex vacuum. One pass over the floor with the Shark Vertex and my hard wood floor felt clean, not just dog hair and dust up, but no grit and shiny with the microfiber. The carpet in the bedrooms has been transformed, I knew there was residual dust/dander left behind by the three vacuums I was using, but nothing prepared me for what the Vertex pulled out. All the hours and passes with multiple vacuums and the Vertex was like magic. Chinchilla tossing his bathing dust everywhere, the Vertex microfiber leaves the wood floor polished. The house feels cleaner, even the air seems like it has less residual dust. If you live on a ranch you know what I mean. Tools and attachments are all easy to use. Canister is easy to empty and put back on. I wasn't expecting it to drive itself, there is no effort to move it forward. My house will never be perfect, but I finally feel like my efforts to clean it work. I am no longer embarrassed to have my revolving ranch door open to everyone.Bonner

Purchased vacuum at the end of 2020. I have only owned this vacuum for a little over 2 years and will need to replace the floor unit a second time. This might be a yearly replacement. I have long hair and have two doodle dogs. So I vacuum probably 3 to 4 times a week. At first I really liked this vacuum. It cleaned hard floors and carpet well but around 8 months of use I started to smell a melting/burning plastic smell while using. Eventually the main roller stopped spinning. I wasn't sure why I would be having that issue since I cleaned the filters often (have extra so that I don't have to wait for filters to dry) and cleaned out both rollers after each use. Shark replaced that floor unit since it had been less than a year of owning it. After using the replacement floor unit for less than a year it is now having that melting/burning plastic smell. Not sure if there is a warranty on the replacement parts but I guess I will find out once this current floor unit stops spinning. Shark didn't ask for the old floor unit back so I decided to open it and see what the issue was. It turns out that hair was getting trapped around the bearing for the main roller. There is no way to clean this and is a poor design. The images attached show the main roller bearing gets hair trapped by it and will eventually melt the components around it until the roller doesn't spin. I wish I would of taken a picture before/after removing the bearing cover so that I could show that could show packed in that hair was.Alice90

purchased my new Shark Vacuum at Target on Black Friday, to replace my older Hoover Vacuum. I find that the vacuum was very easy to assemble within 10 minutes and was ready to go without having to worry about any of the bags. The Dual-Mode brush vacuum cleaned up a lot of Cat hair and dust my previous vacuum couldn't pick up. And emptying it out was a breeze. My one things about this vacuum is that it doesnt have a cord rewind, so I'm not amused with winding up my own cord. Its totally worth the buy.lewis.q

The Shark Navigator is awesome!!! It's quiet and fun to use. Nice loooong cord and it's easy to empty. I'm glad I bought it. Rick J.Rick J.

This was worst vacuum I ever owned. When I first got it I should have returned it :(. Brush didn’t work on stairs got replacement ( different brush) sane thing not enough power to vacuum. Have only one rug and 8 carpet stairs rest hardwood ( not picking up anything just the opposite) .Going back to dysonDoka

Shark Rotator Powered Lift-Away Upright Vacuum This is a really nice general purpose vacuum. It is relatively quiet, has good suction and is versatile in terms of configurations for various uses. Assembly was pretty simple. There are just a few parts and they snap together easily without any tools. In the “normal” upright configuration, the vacuum is easy to navigate on wood/tile floors or carpet. The rotator brush and suction seem to do well. We picked up quite of bit of dirt and lint in the dirt bin during our test even though it had not been that long since we last vacuumed. The brush head pivots when you rotate your wrist from side to side which makes maneuvering around objects a breeze. The power unit can quickly be lifted off so the wand and brush head can easily slide under beds. You can then also pop off he rotator brush head and attach the crevice tool or small brush to reach high on a wall or in a hard to reach spot behind a piece of furniture or appliance. The cord is of ample length to cover an average size room without constantly moving to a different outlet. The dust bin is very easy to empty. Just be sure not to push the button to open the bin until you have it over a trash can. I made that mistake and had the opportunity to test the vacuum again!AncientGeek

I should state upfront that I received the Shark – Rotator Powered Lift-Away Deluxe Bagless 3-in-1 Upright Vacuum model NV751 for purposes of providing an honest and unbiased review. In many ways, the NV751 is a good vacuum. I think Shark is a good, reliable brand. Perhaps my own critiques of the vacuum are more nitpicks, but I expected a bit more from the vacuum in terms of features and accessories. It's a good vacuum, and I recommend it. But, some of the design decisions seem a bit questionable and I would have loved an easier way to clean the roller. Still, it's a powerful vacuum and the ability to switch from upright to above floor mode to powered lift-away with just a few clicks, make the device super convenient. Set-up: As an upright vacuum, the Powered Lift-Away Upright stands nearly 4 feet tall. The power cord reaches around 24 feet. The vacuum never felt too heavy to me, but even I can admit it isn't the lightest vacuum in the world. Power button and changes in floor type are set from the handle. Assembly from box to working vacuum shouldn't take more than a few minutes. There are a lot of buttons and latches on the device. It may take a bit to orientate yourself to which button does what, but it seemed pretty intuitive to me and my wife. With the exception of the roller, maintenance was pretty straight forward. Pros: Powerful. The vacuum has some power to it. It picked up debris missed by other vacuums. The swivel head is, as always with Shark vacuums, great. I really appreciate the HEPA Seal. The included lights on the handle and the motorized head, are also a nice touch. Cons: The motorized head accumulates hair. There's just no way around it. And it's not super easy to get to that head unit for cleaning. You have to flip the head unit upside down, remove a panel with either coins or a flathead screw driver (I recommend the coins), and then remove any hair with a straight edge or a pair of scissors. It's a clunky process and is easily my least favorite thing about the vacuum. Then there are the accessories. It comes with a pet attachment and a 12" crevice tool. I feel like that's the bare minimum and I would expect those with any vacuum. The attachments are supposed to be stored on the back of the vacuum, but in my experience, the pet multi-tool got in the way of wrapping the power cord. I have to take that attachment off every time I want to spool or unspool the power cord. Speaking of attachments, Shark has a lot of them on their website. There's home and car detail kit, dusting attachments, hard floor attachments, and the powered pet brush. I wish more attachments had come standard, but it's nice there are options that can be purchased separately. Conclusion: Nitpicks aside, I have enjoyed the Rotator Powered Lift-Away Deluxe Bagless 3-in-1 Upright Vacuum. I wish more accessories came included, but what's here works pretty well.RedScorpion

This is an “upgraded” model, but in my opinion, it’s so much worse! No doubt that the suction power is fabulous. My issues are: 1. They removed the suction control slider that let you control the level of suction for area rugs, carpet height, etc. This model only gives you two options – regular/carpet and high pile carpet/area rugs. I’ve found that I am unable to vacuum two of my area rugs because the suction is too strong and it was to suck up the rugs and the vacuum stops because it detects something stuck in the brush. 2. My previous model made it super easy to get to the brush. Two button on the top of the vacuum near the brush would pop open like a lid and I could take the brush roller out to clean it off. This model has no such thing. I have to flip the entire vacuum over to get to the brush and it does not come out. 3. My previous one came with the following attachments: – hard floor attachment – upholstery attachment – skinny crevice attachment – brush attachment that spins when attached, which can be used to clean stairs, upholstery, vehicle carpeting, etc. This model only comes with: – upholstery attachment – skinny crevice attachment 4. The previous model worked decently well on hard floors without the hard floor attachment. This model literally will not pick up anything smaller than a dime on hard floors without the hard floor attachment tool, which this DOES NOT COME WITH. You have to purchase it separately. The only thing that has been improved in my opinion is that a light has been added to the handheld hose. Sharks are great vacuums, but this model is awful. I do not recommend at all!!Midge

I bought this vacuum in March 2020 and it does a great job with my carpets and I love the attachments. However – the clip on the dustcup broke off – not from abuse or anything – and so it doesn't latch tight. I called about a replacement, and the only option I had was to buy a new dustcup. Seems like that should have been included in the 1 year warranty. You also have to pull all the hair/strings out of the brush roller – it gets very clogged up. But it does a great job with our carpets and hardwood floors, so I'm still happy I bought it.tblakl

LOVE LOVE this vaccuum, I purchased 4 of them 2 yrs ago, as a professional maid service I am extremely happy!! They are used and abused daily. Suction so strong it will pull extra large area rugs if I dont adjust down the suction.Handy Girl

I bought this to replace our old Dyson V6 Animal Cordless. I read many reviews videos for research. I had a Shark Navigator Pro before and I know Shark makes a good vacuum, so I was excited to try this. It seemed great. It went together easily and the crevice tool did well between the couch cushions and around the edges of the house. I liked the flexible arm that let the vacuum bend to get really far under furniture like my tables and sideboards. It was easy to empty the canister and easy to use. After using the vacuum about 30 minutes, a clog developed in the first joint where dirt from the head goes into the tube to take it up to the canister. This clog (half of which is pictured) was so big it extended from the opening of the vacuum suction hole on the bottom of the head, all the way up to where the head attached to the main long arm. After looking into the vacuum head's mechanics, I found that there are three "lock screws" on the underneath that allow you to take off the bottom guard piece to access the suction tube, which means Shark knew this was a problem and they "fixed" it by giving the consumer more work. I was able to use a cat wand toy to shove through the bottom to push the clog out the other side. This mess pictured on my couch was the result. As someone who has severe dust and environmental allergies, I don't exactly want to play with clogs of my allergens in order to get my vacuum running. I also have a large house, two long haired Siberian cats, four teenagers, and a job. The LAST THING I have time for is housework and messing around with crappy vacuums. For the price point, I'd expect this vacuum to actually work properly, and not take a ton of work to use it. The entire thing felt wobbly when fully connected and used to vacuum floors, so I didn't see the expected excellent quality of materials or workmanship for the price point either. Furthermore, as several reviewers stated the vacuum did shock me multiple times with static electricity buildup, which was annoying. Another con to this vacuum is that when I was vacuuming my couch where the cats lay, it wouldn't pick up all the cat fur regardless of how many passes I made. The suction just wasn't powerful enough, or maybe the static buildup offset the suction, gluing the cat hair to the couch in dreadlocked strands. Besides all this, the vacuum was very heavy and bulky. This thing will be going back tomorrow, and I'll be placing my order for the Dyson V11 Animal. I'd rather pay twice as much and know for a fact that my vacuum will work when I need it to, how I need it to. Save yourself the headache and don't get this Shark Vertex Cordless vacuum.MandieSue76

I purchased the Shark Vertex Cordless Stick Vacuum to use primarily to clean the floor near and around my bird cage. Every morning I let my parrot out of her cage, where she sits on the Playtop, and also on a perch mounted outside the cage. She creates quite a mess because seeds drop onto the floor, and some feathers. Getting my corded vacuum out just to cleanup around her cage was a bit of work, so I decided that a cordless vacuum would be the perfect solution. What I love about this vacuum is that it folds down for easy storage, and I can fit it in the room close by the cage. It's very easy to operate, and easy to empty the dust cup. The swivel powerhead with lights works great. It comes with several attachment tools, however, when you remove the power head to use the attachments, the suction power is not as strong. For my use, having this cordless vacuum is still the perfect solution, but I will still be using my corded vacuum for whole house cleaning.DianaNaples

I bought the Shark because I have a corded one downstairs. I needed a vacuum upstairs for my 2 floors, that was light weight and can maneuver pretty well. First off I want to say the "Shark" name is good. This cordless vacuum does not do well with pets. I have 8 cats and cat sand everywhere, the only thing it does is spit the sand out from the back, Has a very difficult time picking up fur as well. You know when you see a piece of fur and the vacuum front just has to go near it to suck it up. This vacuum does not, It just makes it tumble farther. Good for light clean ups but for every week vacuuming, I strongly recommended getting the corded one. It was more power for suction and spot clean ups if you spill rice or oats on floor. To bad because for the price you think it would be worth it. This vacuum is now on our 1st floor where there is very little traffic and pets. Perfect for a formal dinning room or front room that no ones goes in and you need a quick spruce up. Also if you have cats and cat sand, clean filter ever ytime you use it, the dust seems to bog down the performance as well.jsepulvida

I received this vacuum for Christmas, and have been using it daily for about three months now. I really wanted to love this vacuum, but I don't. The main issue I have is with the self-cleaning brushroll: Sure it doesn't tangle, but that would require it to actually pick up fur in the first place. This vacuum adamantly refuses to pick up any fur that isn't just sitting loose on the surface of the rug…which is deeply unhelpful. The roll just wipes fur along, without doing anything to agitate the carpet. I have used the entire battery life of this vacuum on my single living room area rug, just to still need to use my rubber broom. For a vacuum that costs >$300, this is extremely disappointing, and considering the vacuum is called the "pet pro," I truly don't understand why this vacuum simply cannot handle fur in any regard. My second problem with this vacuum is that it leaks dust from every single joint and seam the entire time I'm using it. Who wants to be covered in dust from vacuuming? Not I. Additionally, the wand itself clogs constantly in a way that's very difficult to clean out. In fact, most of this vacuum is difficult to clean, outside of changing the filters. I have two cats and a lab mix who sheds like it's his mission on earth, and frankly, this vacuum just does not cut it.LindseyJoy

I've never made a purchase that I've been more disappointed in. The vacuum worked fine the first couple of times now every time is vacuum my house I have to unclog the machine from the many many many potential clog spots. I never once had this problem with our previous dyson vacuum. I have a golden retriever, so yes, having to maybe unload the vacuum is to be expected however for a product that supposedly specializes in pets, it does a TERRIBLE job. I've had to take apart the base of the bottom when that gets clogged, the shaft of the vacuum comes apart and now hair seems to get clogged making the base of the vacuum essentially worthless. I am so so so bummed and wish I would have returned this while I had the chance. DO NOT PURCHASE THIS PRODUCT IF YOU WANT A PRODUCT THAT ACTUALLY PICKS UP DOG HAIR.Megan

I absolutely love that it is cordless. I loved the black friday price… i think it was $159 or $179 something like that . WAY under the price for a dyson. I absolutely love it. I have 2 dogs and 1 cat all whom shed ALOT. I use this vacuum daily, several times a day and have not had any issue with the battery. Keep in mind i mentioned having a little zoo of animals, so the first month i had to take the machine apart to be able to remove clogged hair on the long stick. The instructions dont really tell you how to clean it. There is more than just emptying the basket. To avoid it getting clogged, i now try to blow out all the hair in the tubes Atleast once a week. Only negative i would mention is I wish it was a bit stronger and wish it gave an option on height. For example if there is a leaf on the floor it will not suck it in becase the vacuum in not high off the ground to pick it up. I believe the dyson is a tad stronger but its not worth paying $400, when i can just use this one for under $200. I do not regret purchasing this at all. My house feels cleaner and its super easy to use.If you find it on special buy it!Kelly

Just bought this yesterday and I can say for the time being I am impressed with how it made my carpets look. I have been using a Dyson that I bought 19 years ago and while it is true that the suction has never waivered, it can no longer get things out of the carpet as easily as it once did. It would often just spit the things behind and would take several rolls over it to actually pick it up. However when I would use just the hose, it still worked great. So here are the noticeable differences between my old Dyson and my new Shark: Pros: I love the light on the front of it so that you can really see what you are vacuuming up. Currently the suction is great and I could feel it really pulling at the carpets to get stuff up. It switches easily from carpet to hardwood floors and does great on both. My cats scatter litter all over my stone floor and it didn't hesitate to pick that up. When I did change to non carpet, I did notice that it is almost impossible to push on carpet anymore. The tiny head of the vacuum can get between a lot of things and can slide under things to a certain extent even getting under my coffee table who's lower section is only about 2 inches off the ground. Cons: It is a bit unwieldy when vacuuming carpet and I definitely felt sometimes like I had to fight it for control because it's easy swivel nature made it want to go it's own way. For someone who has had a standard push vacuum for years, this will just take some getting used to. But I definitely felt like my arms got a bit more of a workout trying to make it go where I wanted. The cord is shorter than the Dyson so I had to unplug and plug back in in several different places. Which might be a good thing because the unit was getting pretty hot. I can understand why people wrote that they had issues with items burning out. I am planning to vacuum in short bursts and let the machine cool down rather than vacuum my entire place at once. It also got a little unhappy when trying to vacuum area rugs. It doesn't seem to be a big fan of uneven carpet so my giant area rug with slightly raised swirls provided it a couple of hiccups. Overall I am happy with this purchase. Do I feel like it will have the staying power of my Dyson? Not really. But I would recommend at this time. We'll see if my opinion changes in the next few months…Jynnybyth

I have 3 cats, 2 Goldens, and a toddler so I vacuum every day. I love how fun our home is but I don't want it to look and smell like we have a ton of pets inside! In a vacuum, I look for quality, performance, and for my carpets to look and FEEL clean. My Dyson Animal Ball 2 was great for a while but even with meticulous maintenance, it bit the dust in 2 years after a slow decline which is the average I keep a vacuum around these days. Note: I am 5' 1'' and 120 lbs; the Dyson was also hard to carry upstairs and push so I was looking for something a bit easier on the body given how often I pull the vacuum out. After doing some research, I landed on the Shark Navigator NV586 to try something new. Pros: Not only is the Shark lighter in weight, but it is easier to navigate and push. I am more impressed with the Shark's performance on hard wood floors and tile (kitty litter doesn't stand a chance) than the Dyson as well. Some reviews thought the Dyson performed better on carpeting, but from my experience, the Shark is doing comparably well, if not better – it leaves clear vacuum lines and I can feel the difference on the carpet. I also appreciate the added features such as the brush roller notification system, the LED lights, the easy detach system for vacuuming stairs and hard-to-reach areas, the comfortable hard floor/carpet switch, and the easily connected attachments. This vacuum makes the chore of vacuuming my stairs significantly easier with less strain on my back and I especially appreciate the upholstery attachment for dining room chairs and couches. The bagless feature is a must in my vacuum and the canister is easy to detach, empty, and keep clean. With pets and a busy household, the Anti-Allergen Complete Seal and HEPA filters are making a positive difference, for sure. The filters are also accessible and easy to clean. Con: The Shark has a shorter cord than the Dyson, so I do have to move it when vacuuming. Also, the base is pretty light so if working with the detachment/wand feature, make sure the base is stabilized otherwise it will tip over. For the price and my needs, so far, I am very pleased with this vacuum. The real test will be to see how it performs after a year!akdogmom

I bought this vacuum to replace a Hoover pet specific vacuum that only last two years before it quick working. Upped my price range in hopes of a better tool – unfortunately every review of every vacuum is either overly negative or kind of okay. Decided to take a chance and this has been great. We've had it for over two months now with two long hair cats and a german shepherd. The suction is amazing, and also adjustable (definitely requires more push on carpet) – many folks complained about trying to use this on throw rugs, TBH I've not found a vacuum that does good with a small, not strongly weaved rug. Someone complained about hot air coming out the front? This has not been an issue, but literally all vacuums push out hot air. The lift away feature is great for stairs (really the only time I use it). There are two modes carpet/hard surface. I was skeptical of the hard surface with no brush roll, but honestly it's great. Overall I am satisfied with the job it does. Cleans way better than our previous vacuum.Emily