Best Vacuum Cleaner For Long Human Hair (2024 Update)

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

I’ve never in my life owned a Dyson but I finally decided to splurge and I’m glad I did! Here are my first impressions after getting up at the crack of dawn excited to test it out haha! It’s much quieter than I thought which is appreciated for those early morning cleanups after my toddler makes a mess but my older daughter is still sleeping. That laser is amazing but terrible at the same time…holy lord the stuff it was bringing to my attention was wild. I love the attachments and the one that lets you make it a 90 angle to go right under couches and furniture…chefs kiss. The floor dok is also a really nice feature as I don’t really have somewhere to mount it to the wall. It’s definitely heavier than I anticipated it to be. I do find I’m switching arms a lot so for someone who may be older or limited mobility it may be a bit cumbersome. I don’t hate that you have to press the button constantly to keep it on as it’s easier when you need to stop and go, but I do find it a bit awkward and my hand is a touch sore. I had it fully charged and used it for just over an hour and it’s now dead; I accomplished two floors, two sets of stairs and a couch set in that time. I only have hard floors besides two area rugs which are ruggables, and with the laser brush it has to be on eco otherwise it pulls them up. The other head it comes with does not work at all over ruggables. I don’t have any other ‘carpet’ so I cannot speak to its abilities with that. There are so many attachments this model comes with but there’s no where to store them – I would like to see some extra attachments for the floor dok to store them all. All in all though, highly satisfied with my purchase. I feel as though this is a prime example of “pay for what you get”. It’s a hefty price tag but I suspect this will last me years!Lindz02

This vacuum has the best suction and with 2 golden retrievers I need it but here are the cons It’s heavy and you have to hold in the switch to keep it running guessing this is to preserve the battery. All of the weight of the vacuum as at your wrist and hand and while 4.5 lbs doesn’t seem like much as you are holding it and the on button it is very stressful to your arm wrist and hand. When moving from hardwood to shag (I have all hardwood and two 8×10 shag type area rugs) the beater bar stops and the machine quits working even when you stop and move it to the highest setting so it won’t vacuum my area rugsI can’t even hardly push it through the carpet. I can let it and set it down and pull it. . It will do low pile rugs. Then it won’t stand up on its own you have to lean it on something or never stop vacuuming. I can get through most of my house 1400 square foot with the light before it dies or moves to eco. The head does not easily release to use just the end to get into tight spaces or replace with another attachment. The cord for the battery is actually quite short if you’re hoping to plug it in a closet or hide away place. Sleek as it may seem I don’t want a vacuum hanging up as decor so I’m going to have to add a plug somewhere out of sight. The pros are the light and suction provided you can really get every hair and see all dust if your room is not to bright the light really shows everything I turn down the lights to vacuum crazy I will definitely not buy another and totally regret this purchase for the price it really should come with two batteries and be able to vacuum carpet. I apologize in advance if I missed that in description could be my fault maybe it was never intended for them.Lynda

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

I have an older, corded Dyson which is still a workhorse. But since it is quite heavy and I am older, I can no longer easily carry it up and down stairs. So this corded one now stays upstairs which is carpeted, and the V12 Detect Slim is perfect for downstairs which is all tile/hardwood. I have 2 very fluffy cats which shed a lot – constantly – and will sometimes scatter litter when covering their waste. I tried another stick vacuum which was great for about a year, but then started dropping the litter back down and out onto the floor again so this was frustrating and useless. Back to Dyson and so far so very good. The one small feature that helped me finally make the choice of the V12 Detect Slim is the "on/off" button over the trigger in the other models. I have a bit of arthritis in my hands and the trigger would probably not be comfortable for me. I also love the laser attachment to find all the litter scatter pieces that are not easily seen but certainly are felt by bare feet. I've only had this vacuum for a short while and have not tried all of the attachments yet but am hopeful that my furniture will be cleaner of cat hair just as my floors seem to be. Yes, the dust bin is small, but it's so easy to detach and empty I don't find that to be an issue for me. As long as the V12 Detect slim keeps holding the litter in this bin, I will keep singing its praises. I also bought the standing Dok and love this. Would just like a holder of some sort to attach to the stand for holding more of the attachments. So, considering how well my older, corded vacuum has performed and continues to perform, I'm hopeful for similar performance from the V12 Detect Slim.SueD12

I was very excited to get the Dyson V12 Detect Slim Cordless Vacuum Cleaner, especially since I have had such great experiences with other Dyson products. Packaging and assembly with a breeze pretty self explanatory. I was impressed from the start with how lite it was, which made is very convenient for the stairs in our house. It was easy enough for the kids to carry around and use too, which is always a plus! I found it fairly easy to use for over head tasks too. I liked that it only has a single button power control. The LCD screen is probably my favorite feature. It shows you what has been lifted on the different surfaces, it is clear and easy to understand. In fact at one point it wasn’t functioning properly and the LCD screen told me what the problem was right away and I was able to fix it right away. I love that I didn’t have to trouble shoot it and take the whole thing apart to figure out the problem. It came with some neat attachments, the fluffy yellow and purple roller that is perfect for our wooden and tile floors, it had no problem fitting under our dining table and coffee table, this saved me time from having to move the furniture around. It comes with a wall dock that provides a way to easily store all the components while charging it as well. It included a neat hair screw tool, the allows you to pick up pet hair making pet spaces easy and fast to keep clean. They have a new design on the motorbar which helps to detangle long hair, eliminating the need for me to take it apart to cut out tangled hair like I have had to with other vacuums. You can select from the three cleaning modes depending on what job you are tackling. The waste bin is super easy to empty, simply point it in the trash can and push the lever to release the dirt. It is quick and straight to the point and I didn’t have to tough anything so my hands never got dirty. I love that it gives you 60 minutes of charge unlike previous machines that gave my around 20 minutes, also I found that the battery did a great job of holding the charge even when it was not in use or plugged in. The only “con” I would say I found was that if you doing a bigger job like cleaning more that a few rooms at a time, you have to stop and empty out the bin more often perhaps because it is a smaller unit but if you don’t mind that it really isn’t an issue. I would absolutely recommend this product to my friends and family.knamed2016

I have 3 (now 4) Dyson vacuums, I have the Airwrap and it is so awesome I wanted to try their other products. I purchased my first used D6 from eBay, I wanted to try one to see if it worked as well as it was claimed. I liked it but wanted a newer so I gave that one to my son and saved up and went with the V10 model (which I still have and still love), I then purchased the canister (refurbished) for deep cleaning items like furniture because the V10 would only go about 30 minutes and that was frustrating to me. I wanted something with a swappable battery but did not want to spend another $600 so when the small one (Omni Glide) came out I got it from Best Buy and found some extra attachments on ebay for it (mini motorized tool) and that one was excellent for day to day and my car, the battery lasts forever and is swappable, but I never needed a second for that one. My daughter borrowed it (she cleans houses) and she loved it so I let her keep it and found this one, which is in the middle of the 2 I have. I think the laser might send my OCD into overdrive because it showed everything on the floor when it looks clean without it. It is crazy how much dust it shows. I am glad I can turn it off if I choose, but I have not done that. IMO this is the best of the 5 I have tried. The battery seems to last, but it is swappable so when they are available I will be buying an extra. But so far I am using eco mode mostly and the battery lasts longer than I expected. The suction even on eco is better than my D10, my D10 does not suck up the throw rugs, but this one does. I wish I could adjust the suction to lower for this reason but all around this is a great cordless. I like the power switch because it makes it easier when using some of the attachments, not having to hold the trigger, but I am torn as I also like the trigger switch and miss it a little.M00nbeam

Vacuum cleaners have slowly been making the transition from uprights that you drag around the floor (common design for many decades) into hand-held models, both wired and battery powered wireless. There are many similarities between makes and models, but Dyson has decided to up the game with their new “Dyson Outsize” model. The Dyson Outsize is big… VERY big, for a hand-held. The dust and dirt collection bin is 150% larger (or more) than most other models on the market, and the roller/cleaner head is 25% larger as well. As a result, you can in theory, vacuum your whole house without having to stop in-between rooms to empty a small bin, as this one is large enough to handle most homes without stopping. The larger cleaner head also means fewer passes over a floor to cover the same ground compared to smaller units. Two batteries were included with my unit, so in theory you can also do that same house without having to recharge (well… maybe – more later). I wasn’t wanting for accessories. Mine came with the larger cleaner head, a small power head for cleaning furniture, three dust/brush ends that would be good for small furniture or cars, and a thin longer crevice tool, also good for cars or behind cushions, etc. The main extension wand, two batteries, two chargers, and a wall hanging unit completed a very full box. Note, there is NO floor stand included as with some other brands (boo) – just a bracket you can screw into your wall to hang the Dyson from when not in use. I didn’t need to really read the instructions for assembly – literally you just snap the extender into the main dust bin body, and snap whichever end tool you want to that, and once the batteries are charged and you attach one to the handle, you are ready to go. Pulling the trigger starts the unit and a small, round display screen facing you tells you which power level you’re using (auto mode, eco, or boost), as well as gives you a per-minute estimate on how long your battery will last before giving out. Dyson’s claim to fame on their models is that they will maintain full suction power until the battery dies, as opposed to weakening as the battery does, and I found this to be pretty much the case. Eco mode is for light cleaning (I found this best for harder non-carpeted floors) and gives you about 60 minutes of run time per full battery charge. Auto mode will vary the power depending on type of surface and need – more of a medium/normal clean, and gives you roughly 20-40 minutes of run time (I averaged around 30 minutes). Boost mode is a lot more powerful for deep cleaning, but, hold on… at best you’ll get 5-8 (or so) minutes from the battery using this mode. The batteries are pretty hefty in size and weight, and take about 3 ½ hours to charge (each). The Outsize is powerful. It did pull up dirt from my carpet that a lesser model missed, especially in boost mode. The auto mode did a little better than many others, and the eco mode again is just for light cleaning which I found to be best picking up crumbs from the kitchen wood floor (the cleaner head adjusts automatically for floor type). It was reasonably quiet, and the HEPA filter near the top of the bin filtered the air well, though it did create a “breeze” that knocked a few sheets of paper off of nearly tables as I passed. In terms of cleaning power and battery life so long as I kept it on auto or eco, I consider this to be a very good machine. Now… one thing: SIZE. As said earlier, this is a very large hand-held vacuum. By the time I got near the end of my house, my arm could definitely feel that I had been carrying a larger machine around. Not really a huge issue for me, but if you are buying this for someone else such as an older relative, a smaller person, or someone who’s not the strongest person around, they may have issues with the size and/or weight. I have few other complaints about the Dyson Outsize, but one is as mentioned earlier, the lack of an included floor stand, which some other brand models have. Not everyone is able to hang this from their wall (or if in a rental/apartment, you may not wish to screw a wall mount into the wall). A floor stand is, in my opinion, more convenient, so it would have been nice to see one included. Last, the price. Dyson is a premium vacuum brand, and you do pay for that. It does come with a full two year warranty (personally I wish it were more like 5 years at this price point). Only you can decide if it fits into your budget or not, but again, it is a very good machine. So, with the considerations you’ll need to take with size/weight/budget, I do recommend the Dyson Outsize.AtlantaGreg

This review is going to compare it to our older V10 Absolute. 1. Tools included in Outsize Absolute version are: High Torque XL cleaner head – provides better coverage (tool is wider) and also picks up dirt better than 'Direct Drive' on V10 – It adapts to the surface and speeds up or slow downs based on the resistance.. Laser Slim Fluffy™ cleaner head – this is much better than 'Soft roller' on V10. Laser seems like gimmick but actually helps finding missed spots on flat surfaces. Hair screw tool – works better than Mini motorised tool from V10 Combination tool – same as on V10 Quick-release mini soft dusting brush – same as on V10 Crevice tool – same as on V10. 2. Battery life Compared to our Dyson V10 its it has much better battery life – each setting lasts substantially longer than on V10 and with better suction. Battery in Outsize is swappable and second battery is included in the box so you you can swap it any time you run out of juice. Conveniently two chargers are in the box as well so you can have one attached permanently to docking station and you can use second one to charge second battery at the same time. Spare battery and battery life makes it very convenient even for large houses where V10 might not last long enough for full cleaning. 3. Size/weight Outsize is significantly larger (haven't measured) and heavier than V10 (2.4kg vs 1.6kg). Suction is better than on V10 probably at least partially because of that and you don't have to empty it as often but at the price of vacuum being more bulky and less convenient as cordless device. Generally this makes the Outsize much more convenient for large surfaces/floors but less convenient for hard to reach places, stairs etc. My wife still haven't decided if weight/size justifies the improvements but kids always pick V10 over Outsize when cleaning. 4. Other notes Tools are compatible between both versions. Same tool tested on both vacuums works better on Outsize than on V10 which I think can be attributed to better suction on Outsize compared to V10. Docking station is not compatible between V10 and Outsize due to different size of battery. Display on the back is nice addition and gives you graphical overview of remaining charge and after few seconds of continuous use shows estimated time so you have good indication how long battery will last. Button on back of Outsize to select modes is much more convenient than slider selector on V10. Tools are compatible between both versions. Same tool tested on both vacuums works better on Outsize than on V10 which I think can be attributed to better suction on Outsize compared to V10. Noise is very similar on the same settings between V10 and Outsize.Arek

I just received this Tuesday and so far I like it. I told myself if I didn’t have a life changing moment, I would return it for the price of this thing. I’ve been vacuum shopping for over a year since giving my vacuum away. I have all tile floors and I’m old school, so I can work a broom and mop lol. I figured I’d be okay and would get a really good one later. Well, later finally arrived!! I did some research and read a lot of reviews and decided on this one. I have a steam mop with a light and I cannot tell you how frustrating it is to come across a spot of missed dust in a corner. Off top, I knew the 2 brush heads and attachments would be exactly what I needed to combat the surface dirt and dust. I binged vacuumed my whole 3 bedroom apartment yesterday testing this thing out… I vacuumed appliances, vents, ceiling fans, area rugs, windows, base boards, furniture, etc. I did have to charge the chargers twice because I used them down to 0% using all three modes (depending on the area), but did not charge fully as I was not waiting the 3.5 hours. My second charges started with about 75% each charge. With that being said, I’m sure I can finish all my floors in one session. I typically vacuum main areas all together and then rooms separately. This was an abnormal cleaning session and I was just all over the place geeked. This thing is hands down an efficient tool. Definitely 5 stars for efficiency. There are so many tools for every job, and this really picks up the dust. I’m not sure how it does it because it handles so smoothly and is not very loud. The suction does not death grip the surfaces but is able to smoothly glide along and hit the particles just right to clean them up. It picks up bigger particles as well and it picked up a small clusters of dog hair from our Yorkie. She does not shed a lot but sometimes her hair will gather in a corner. Just for comparison for other dog owners. It does not kick particles back out over the floor at all. It’s a one pass for all tools as well, not just the brush rolls. Going over the base boards was really easy whereas before I was cleaning them with cleaner solution and a rag. My only gripe is that the Outsize is HEAVY!!! It really is. It’s easy to push over the floor and carpet but actually lifting the thing up to dust ceiling fans was treacherous. I am going to get a stepping stool to see if that helps not having to reach as high. I will continue to brain storm how to use the reach tools to shorten the actual reach of my arm. I think that will be the ultimate solution is finding new ways to reach the crevices as comfortably as possible. Storage and space wise, this thing is awesome. I just mounted my wall bracket and will be picking up the stand today. I will like using the stand in each room while I’m vacuuming instead of trying to set the thing down or lean it somewhere safe. So, I would recommend buying the stand. Overall, I would say get it! The price is steep but I’ve never had a vacuum cleaner that cuts my cleaning time by more than half so I feel that it’s worth the investment. This is my first stick vac ever and it’s exactly what I wanted, but I have nothing to compare it to. I just know the reviews I read are pretty spot on. I’m looking forward to years of use and using this vacuum in my new home (in the future).Lisa36

Not sure yet how to rate this vacuum. I recently bought this model as a replacement for model nv681. I like the features of the Shark vacuum, but it didn't last the full 5 years. It began literally falling apart after about 4 and one half years. The brush roller is literally hanging on by a thread. I hope the new one holds up better and longer that my first one, and performs at least as well as the first model. Also the customer service for Shark needs much improvement. When I called to get some answers, I got a major run around. There is no one to talk to when trying to get answers about problems. I would recommend this vacuum with reservations.Rita

I am a vacuuming obsessed weirdo! I just love to vacuum for some reason. I love the before and after and love the feeling of having a nice clean floor. That being said I tried out all kinds of other vacuums while never really finding one that was great until I bought this vacuum. It's got everything I wanted in a vacuum! I should have known to stick with Shark because I have an old lift away professional that I've had for well over 10 years!. It's even still going strong after all the abuse I've put it through but it's just time for a new one. Only reason I tried switching brands is because the upright sharks are quite heavy and I now have stairs in my place that are hard to clean witha a heavy uptight.. After multiple failures with other popular brands I found this one that converts into a canister vac making it much lighter to use on stairs. I'm in love with this thing. It works so well and it's super powerful with all the bells and whistles that I could ask for. The LED lighting on the pull out wand is a huge plus! Lights up anything I'm trying to vacuum. I vacuumed my bedroom soon as I got it right after vacuuming with a popular Eureka that I had previously bought and it was amazing what this vacuum picked up that was left behind by the Eureka. Hopefully this one lasts as long as my other Shark did!Brock Sumner

We bought this 3 years ago and the hose split along the ridges. We use it less then the recommended cleaning regimen that carpet manufacturers recommend (daily). Shark claims it's not under the 7 year warranty because we sweep to much.

If your product can't hold up to reasonable use then it's worthless and I'm taking my business elsewhere.

I also find all the nooks and crannies this vacuum has hard to keep clean (canister, wand attachment for furniture top guard thing)

Replacement parts are unreasonably priced with the company's less then expected life expectancy.Patient Farmer

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

After reading these reviews I can't help but think that these machines are designed to last for roughly 2.5 years. My machine did the exact same thing that others have written about. I purchased this machine back in January 2020, about a month ago it started cutting off during use. The cutting off started getting more frequently to the point where the machine stays on for about 2 seconds before cutting off which makes it inoperable. So I call the service center to be told that my machine is out of warranty as of January 2022 and a replacement motor will cost $116. It is really unfortunate that a $700 machine is designed to last 2.5 years before you have to put more money into it. The sad part about it is that most people will pay the $116 because you can not get a new decent vac for that price and secondly, you have already invested $700 in this machine. It is very disheartening, and I wish I would have went with a different brand.Trise

This product marketed as "Pet Pro+" is poorly designed. From the first use, dog hair gets stuck behind the debris rollers inside the dust cup. It's not simply a matter of pressing the release button to dispose the hair & dust. You have to dig behind to get everything out after each use. It's really inconvenient, dirty, and time-consuming. I purchased it to upgrade my Bissell Pet Hair Eraser, but am relieved I kept that old Bissell which I still use instead. Unfortunately I lost the BBB receipt but kept the Shark box flap with product information. See picture of that + problem. Please can you send me a better replacement?BBB Customer

Does an adequate job. This vacuum does not move a lot of air, but the attachment openings are small, which mostly offsets the low flow volume. As a result, this vacuum is not a good choice for weighty detritus – it just doesn't have the suction or air speed to pick up heavier materials. The smaller attachments cover very little surface area, so it's not a good choice for big spills, either. It does great on pet hair & dander, cat litter, dust & other lightweight materials though. The new Pet Power Brush attachment is a definite improvement over previous revisions. You're not required to clean the brush after every use to released trapped hair. The Power Brush is powered by the vacuum's internal battery, so using it will consume more battery, but I've yet to have an issue with the battery running out, even during extended use. The quick release bagless design is an improvement over older models that required filter bags, though the compartment is quite small. Once again, this vaccum is not intended for large areas or large volumn jobs. My only real complaint is the location of the power button. During normal use, that is where my index finger prefers to rest for stablization while reaching with the vacuum. I'll turn it off 20 times during a small job. I'm sure the power switch will wear out long before any other component, at least for me.HBailey

This is so much better than my Dyson! Easier to use and much lighter! Not as noisy. No dust escaping is great for my copd. Lights are bright enough you actually see what your doing. Was able to clean twice the area than with the Dyson. Dust bags are huge, love that I have no more dust pums to breathe in and don't have to take it apart to clean it every month. Especially nice for a 68 year old widow with lots of health issues. Highly recommend!! Price is good too!Miracle Lady

Kenmore has always been associated with the Sears name. What with Sears in turmoil I was apprehensive on a purchase from a dying company. The five year warranty and other positive reviews convinced me to give it a chance. Overall I am pleased with the vacuum and would buy again. The only issues I have so far is there is no on board storage for the Pet brush and the electric cord is mounted on the right side of the machine. As I am right handed it would work better for me to have the cord mounted on the left side.I hold the cord to keep it out of the way when sweeping and the crossover of the cord on the machine is an issue.Rod

Kenmore Intuition Bagged upright is lightweight and easy to maneuver. The canister lifts off the base to vacuum stairs or to reach under furniture. The vacuum feels cheap because it's all plastic which makes it so lightweight. The tools are ok but the vacuum storage ports do not hold the tools well, tools are always falling off.KinPA

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

So i normally dont leave reviews like this but i am so sad and somewhat disgusted by my last two shark purchases. I will start off by saying when i first received my duoclean i was in love and recommended it to everyone.. no one was allowed to touch it but me. The light on the wand was my favorite. I couldnt say enough good things about it. After having it a little over a year it started losing connection on the wand. I would blow it out with an air compressor and it would usually help. I even upgraded to a zero-m base with a self cleaning brush roll which made this machine even more amazing. Pretty soon the connection problem became more consistent and aftet a little over 3 years the base part of the machine (which later i found out was the wand connection) stopped working completely.. i decided to get another vacuum and decided on the vertex. In less than a year i was having connection problems and the fins on my brushroll were pretty much gone. I was having to duct tape the wand to the base so it isnt loose. I called for help and tbey told me to replace the wand to fix the connection problem. When i asked about the base with all the fins gone on my brushroll he told me i would have to replace the entire base and couldnt just replace the brush. I remind you…i had had this vacuum less than a year. I may as well just buy a whole new vaccum! So i have opted for my duct tape method which has been inconvenient but works. I have now only had a year and half and may as well throw it in the garbage. And now have to spend money on yet another vacuum.. I am drawn to shark because i love that its lightweight and the lift away is awesome. But im not rich and cant afford to be buying a vaccum every year or 2. I wish shark would stand behind their products and cover major parts for at least a year or maybe find out why they are having connection issues. I am disgusted and embarrassed that i have recommended these products to so many people who have went out and bought them. I hope they dont have the same problems i have. I wrote this review in hopes that someone from shark would contact me and make things good. Only time will tell. But in the mean time i am in need of a working vacuum that is not a sharkJenny

Best vacuum ever. Dogs, dust, dirt, multi surfaces no problem! Living on a ranch there is dust, dirt, work boots and cow dogs. A mile down a dirt road, surrounded by orchards and cattle, there is a year round rotation of spraying, shaking trees, sweeping nuts, and cow work. I was using three different reputable vacuums to try to get my floors tolerable, including the shop vac I "borrowed" from the barn. I had given up on clean. I was actually starting to feel depressed, especially about the carpet, and thinking I was just going to have to replace it in three rooms. I hated to have people over for them to see it. One midnight infomercial and free shipping later and every person who has been over has commented on how clean the house is. The only change in routine is the Shark Vertex vacuum. One pass over the floor with the Shark Vertex and my hard wood floor felt clean, not just dog hair and dust up, but no grit and shiny with the microfiber. The carpet in the bedrooms has been transformed, I knew there was residual dust/dander left behind by the three vacuums I was using, but nothing prepared me for what the Vertex pulled out. All the hours and passes with multiple vacuums and the Vertex was like magic. Chinchilla tossing his bathing dust everywhere, the Vertex microfiber leaves the wood floor polished. The house feels cleaner, even the air seems like it has less residual dust. If you live on a ranch you know what I mean. Tools and attachments are all easy to use. Canister is easy to empty and put back on. I wasn't expecting it to drive itself, there is no effort to move it forward. My house will never be perfect, but I finally feel like my efforts to clean it work. I am no longer embarrassed to have my revolving ranch door open to everyone.Bonner

Purchased vacuum at the end of 2020. I have only owned this vacuum for a little over 2 years and will need to replace the floor unit a second time. This might be a yearly replacement. I have long hair and have two doodle dogs. So I vacuum probably 3 to 4 times a week. At first I really liked this vacuum. It cleaned hard floors and carpet well but around 8 months of use I started to smell a melting/burning plastic smell while using. Eventually the main roller stopped spinning. I wasn't sure why I would be having that issue since I cleaned the filters often (have extra so that I don't have to wait for filters to dry) and cleaned out both rollers after each use. Shark replaced that floor unit since it had been less than a year of owning it. After using the replacement floor unit for less than a year it is now having that melting/burning plastic smell. Not sure if there is a warranty on the replacement parts but I guess I will find out once this current floor unit stops spinning. Shark didn't ask for the old floor unit back so I decided to open it and see what the issue was. It turns out that hair was getting trapped around the bearing for the main roller. There is no way to clean this and is a poor design. The images attached show the main roller bearing gets hair trapped by it and will eventually melt the components around it until the roller doesn't spin. I wish I would of taken a picture before/after removing the bearing cover so that I could show that could show packed in that hair was.Alice90

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

This vacuum is light weight and easy to use EXCEPT the on button is just above the button that opens the dirt container . Every time I vacuum, by accident, I open the dirt container and dirt goes everywhere! Its a mess! This happened to a couple people who tried to help me as well. What a horrible design error!!! Plus the dirt container is very small and needs to be emptied often…unless you vacuum with it open!! I purchased it because my health is failing and I needed something lightweight and easy to use.. Also the main opening in the floor portion totally plugs and the entire bottom piece needs to be taken apart and you need a bottle brush or a something long enough to push the plug of dust or whatever out of the elbow (which you can straighten). Its not difficult, but annoying and messy as well. I would never recommend this vacuum to anyone, its too much work and too much money for the horrible design. I would send it back, but its been way too long.pattysev

I love Shark products. I have been waiting for the TSV and for this vac to be back in stock. I purchased rose gold, blends well with a neutral palate. I still use my original upright Shark vacuum purchased from QVC (10 years) which is a beast at cleaning my tile, wood and carpet floors. I use a robot vac for 1/3 of my floors that are not heavily traveled. The top of the line name brand R- robo vact does a ok job, but it takes a long time and I needed a stick/handheld vac which I could use for small jobs in the kitchen, sunroom and run it over high traffic areas daily. It is quick and picks up well. It has a swivel head and lies down to get back and under furniture. The battery life last and I have never had trouble having is run out. This device is not a replacement for a quality upright vacuum. Nothing is. This vac is for small jobs, daily floor maintenance and I love it. You are able to buy a replacement battery from Shark if needed and I love that too. So many stick vacs end their battery life and you cant easily replace the battery. Not the case here, so this device will last a long time. The hand vac is handy (HaHa) for crevasse's, corners, and I have used the pet tool on my sofa and it does a great job with dog fur. The filter needs to be changed sometimes during a job based on how much stuff it has vacuumed up. I have not cleaned it yet, the manufacturer says to clean the filter monthly. Recommend this vacuum to help maintain clean floors especially in high traffic area and recommend it for any busy household.medicinewoman

I have had this for about a month now and I do have some things to say about it. First off, the pros: Very east to use and set up. I can't tell you how nice it is to just pick this up and use it WITHOUT having to plug it in. Just pick it up and go. I love how east it is to take the top part off for when I have to get under areas the vaccum can't. I love how easy it is to empty the vacuum out. Simply press a button and release the dirt. No dust flying everywhere. Cons- The battery life is atrocious. I can't vacuum my 1200 sq home all the way without it dying. It is very annoying when you are all set on cleaning and getting it done quick and then to have the battery die and wait an hour or more before it charges back up. The dust area is very small. Some people may love this, because the don't want dust flying everywhere, and I love that to, however, the area is so small that after just a little vacuuming, the vacuum suck is really bad and you have to dump the dust. The last thing is, the add ons for the hand part of the vacuum does not connect to the body of the vacuum, so you have to hold them in your hand, pocket or walk over to the charging station and grab it. Minor annoyance but felt like it needed to be said. Overall, a great vacuum for small areas and little cleanups for everyday use, not great for a big clean day.HugeMunchkin

I bought this to replace our old Dyson V6 Animal Cordless. I read many reviews videos for research. I had a Shark Navigator Pro before and I know Shark makes a good vacuum, so I was excited to try this. It seemed great. It went together easily and the crevice tool did well between the couch cushions and around the edges of the house. I liked the flexible arm that let the vacuum bend to get really far under furniture like my tables and sideboards. It was easy to empty the canister and easy to use. After using the vacuum about 30 minutes, a clog developed in the first joint where dirt from the head goes into the tube to take it up to the canister. This clog (half of which is pictured) was so big it extended from the opening of the vacuum suction hole on the bottom of the head, all the way up to where the head attached to the main long arm. After looking into the vacuum head's mechanics, I found that there are three "lock screws" on the underneath that allow you to take off the bottom guard piece to access the suction tube, which means Shark knew this was a problem and they "fixed" it by giving the consumer more work. I was able to use a cat wand toy to shove through the bottom to push the clog out the other side. This mess pictured on my couch was the result. As someone who has severe dust and environmental allergies, I don't exactly want to play with clogs of my allergens in order to get my vacuum running. I also have a large house, two long haired Siberian cats, four teenagers, and a job. The LAST THING I have time for is housework and messing around with crappy vacuums. For the price point, I'd expect this vacuum to actually work properly, and not take a ton of work to use it. The entire thing felt wobbly when fully connected and used to vacuum floors, so I didn't see the expected excellent quality of materials or workmanship for the price point either. Furthermore, as several reviewers stated the vacuum did shock me multiple times with static electricity buildup, which was annoying. Another con to this vacuum is that when I was vacuuming my couch where the cats lay, it wouldn't pick up all the cat fur regardless of how many passes I made. The suction just wasn't powerful enough, or maybe the static buildup offset the suction, gluing the cat hair to the couch in dreadlocked strands. Besides all this, the vacuum was very heavy and bulky. This thing will be going back tomorrow, and I'll be placing my order for the Dyson V11 Animal. I'd rather pay twice as much and know for a fact that my vacuum will work when I need it to, how I need it to. Save yourself the headache and don't get this Shark Vertex Cordless vacuum.MandieSue76

I purchased the Shark Vertex Cordless Stick Vacuum to use primarily to clean the floor near and around my bird cage. Every morning I let my parrot out of her cage, where she sits on the Playtop, and also on a perch mounted outside the cage. She creates quite a mess because seeds drop onto the floor, and some feathers. Getting my corded vacuum out just to cleanup around her cage was a bit of work, so I decided that a cordless vacuum would be the perfect solution. What I love about this vacuum is that it folds down for easy storage, and I can fit it in the room close by the cage. It's very easy to operate, and easy to empty the dust cup. The swivel powerhead with lights works great. It comes with several attachment tools, however, when you remove the power head to use the attachments, the suction power is not as strong. For my use, having this cordless vacuum is still the perfect solution, but I will still be using my corded vacuum for whole house cleaning.DianaNaples

I bought the Shark because I have a corded one downstairs. I needed a vacuum upstairs for my 2 floors, that was light weight and can maneuver pretty well. First off I want to say the "Shark" name is good. This cordless vacuum does not do well with pets. I have 8 cats and cat sand everywhere, the only thing it does is spit the sand out from the back, Has a very difficult time picking up fur as well. You know when you see a piece of fur and the vacuum front just has to go near it to suck it up. This vacuum does not, It just makes it tumble farther. Good for light clean ups but for every week vacuuming, I strongly recommended getting the corded one. It was more power for suction and spot clean ups if you spill rice or oats on floor. To bad because for the price you think it would be worth it. This vacuum is now on our 1st floor where there is very little traffic and pets. Perfect for a formal dinning room or front room that no ones goes in and you need a quick spruce up. Also if you have cats and cat sand, clean filter ever ytime you use it, the dust seems to bog down the performance as well.jsepulvida

It sucks up more dirt even after I’ve vacuumed with my Shark! Now I’m finally able to shampoo my carpet without accumulating dust bunnies in my shampooer. It even works great on my kitchen floor. Best vacuum I’ve owned due to its lightweight material and excellent performance. It sucks up pet hair and long hair without getting tangled in the vacuum. It can reach and turn in a wide range of directions. The only down sides are that its power trigger must be held at all times to keep the power on. However, you can buy an attachment on Amazon to keep the power on without having to hold the trigger. Also, for some reason, I can’t consistently easily detach the canister from the wand. Might take practice. It has user friendly and simple instructions to get started. Cordless is the way to go! Note I haven’t used any of the accessories yet except for a pet hair groomer that I bought separately and that worked great.Christina

Owned homes for 45 years, probably as many vacs, because I'd buy new ones because the newest and greatest latest vacs weren't so great! Years ago I tried Dyson and Shark. Shark destroyed my rug. When I tried Dyson- the Upright Animal, I knew that was it, my search was over. I added the Upright Compact When the Stick came out- that was it! NO MORE CORDS! I still have the Uprights, but they're barely used, though still working fantastically. I'll pass them on to someone. BUT THE STICK IS AMAZING. I can do my entire 4 level split SINGLE multi room-4 bed, 3 bath, playroom, basement, fam and liv room, sunroom, with various types of flooring: area rugs, hardwood, slate, LVPlanks, tile, and animals, grandchildren,. I've never run out of battery, I use low or medium, mostly medium. . My first V10 was $700. It was worth it, by the time I bought a vac every year or 2, the cost was as much as the Dyson, and they weren't the power nor built as well- those awful belts, bags, etc., constantly taking part for hair, string, removal. If you're on the fence, or deciding between this and the V8 at $50 less(though still a good vac), this is the better deal at $150 off with larger bin, better suction, 3 speed modes, battery status. I'm buying a second at this price!!!skittles2

Pros: Lightweight and very easy to manoeuvre. Small enough to store away easily, replaced my 10 year old dyson, was unsure if it would be powerful enough going from a corded to cordless, not disappointed! Great suction, 3 settings if you want to preserve battery charge. Very good all round, brought as a hoover for car/caravan with a view to maybe fully replace old dyson if good enough. More than good enough for the smaller home as a full charge is about 20 mins run on medium setting. Recommended Cons: Length of charge may not be suited to larger homes or looking to deep clean on high setting (you really won't need to often setting 2 is plenty for general day to day vacuuming) worth pointing out a full charge on high setting lasts 6 mins! Again more than enough for day to day users or for a quick whizz around. To use it it has a trigger (like a lawn mower and hold down), which not an issue for me but may hinder if you have mobility issues. Not really a big deal but when picking the unit up you also grab the trigger inadvertently and start the machine 🙂Jessica