Best Vacuum Cleaners For Allergies (2024 Update)

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

Keywords: Versatile, Long battery life, and Great Value for its features: Versatile: The vacuum is configured to be used as a traditional upright vacuum for floors, a handheld vacuum for smaller places/cars, and connected to various vacuum tips for multiple purposes like furniture, pets, and high-up places like ceiling fans. The reason I like this compared to most of the other stick-style cordless vacuums is that most of the weight is not distributed on the top and when you configure it as a handheld one, the tip and the big container (bottom motor, etc.) is separate. This makes vacuuming above floor much easier and more accurate. Long battery life: This vacuum has longer battery life than all my previous ones, on low, it's rated 60 mins and I usually use medium for my hardwood floor and it can be used around 40min which is super impressive. They also have a pretty display telling you the percentage of the battery life on top which is fairly useful. Great Value for its features: this is by no means a cheap vacuum but with the money you pay for, you get a lot of features. It has HEPA closed filter which is a big plus if you have people in the house with allergies or pets. It has dual rollers with different modes which makes its performance on par with top-tier vacuums, a guided rail for making an easy turn when you vacuum, and different parts that can be detached, washed, and maintained. Overall, if you don't care about super fancy color/design or big brandings like Dyson etc. and you just want a vacuum that gets the job done (so well) and is super versatile backed by great battery life that is going to last than break in a couple of years, this is the vacuum for you. This is a pretty new model that lacks good reviews so hopefully, this review is helpful and makes constructive advice on anyone who is looking for new vacuums!szcbossman

The Shark Cordless Lift-Away vacuum is a pretty unique concept and a great idea, that just isn't quite a home run…yet. Out of the box (like most Shark vacuums–I've owned several) it's very easy to unpack and 'snap together'. It took all of five minutes to get together, and that includes a minute or two to look over the diagrams to make sure I was doing it right. The battery has some charge to it, but Shark recommends charging it fully, and draining it fully on first use before charging it again to get the most out of the battery. I obviously have no idea what kind of life span to expect from the battery, but given it's size and unique-to-this-vacuum design I can't imagine it's cheap to replace. I haven't done any research on this yet, but hopefully Shark has plans for other devices that will use this same battery, otherwise you're looking at a 'lifetime' expense for an already expensive vacuum. Best Buy's 'geek squad' protection includes one battery replacement–probably worth researching the replacement cost and seeing which is cheaper (I'm betting 5-years of geek squad is cheaper than one battery–plus covering everything else for 5 years? Probably worth it!). The vacuum itself is pretty easy to use, though it's a little tricky to 'snap' the body back onto the stick portion of the vacuum. The "led" placement that shows battery life remaining and which power setting you're on could have been placed better–as it is it's awkward since it faces away from where you are holding it, and requires moving it in order to read it. Not sure why they didn't face the back direction–that would have made a lot more sense. The big plus to this vacuum is that it is fairly portable–it's fantastic on stairs, or anyplace that it's harder or awkward to bring a normal, heavy vacuum. The Shark is noticeably lighter than every upright I've ever had to carry, so that is a blessing. They obviously worked very hard to make this light-weight, and they did a great job. It's still a little awkward since the 'body' has to be carried–there just isn't a good way to do this without both hands. The vacuum has three settings. Shark says that the 'normal' (middle) strength is good enough for every day jobs. I have three kids and a black dog that sheds a lot, so I feel pretty sure Shark's idea of 'every day' and mine are a little different. It does do a decent job, but I found myself switching to the high power setting fairly often. This brings me to the biggest drawback of this vacuum. The battery life on the 'high' setting is abysmal. We got maybe 10 minutes out of a fully charged battery trying to clean our stairs–granted, it had been a while since we'd done them so they didn't look great, but 10 minutes wasn't long enough to complete even half of the job. I imagine if we do them on a more regular basis we won't have to use the high setting, but it's a real drawback that when we do it won't be for very long. The 'normal' setting can get a little over an hour, so that's a huge difference. Again, it does a decent job, but even switching for a few seconds to high seriously affects the overall time–that hour drops to 30 minutes after using the high setting for 2 minutes. The battery is already far and away the heaviest part of the vacuum, so until some portion of the technology improves that will just be 'how it is'. Overall it's a great concept that's executed fairly well–just keep your old vacuum around for the big jobs, or for when the battery runs out (it takes a few hours to charge back to full). I recommend it due to the light weight and great ease of use, just keep in mind that you'll either want another battery right out of the gate, or you'll have to vacuum in 'spurts' while waiting for the vacuum to charge.SgtRock

Having had multiple shark cordless vacuums in the past, this purchase was easy for me. Replacable batteries (which i can use my older p50 batteries in here), replaceable filters (also have spares from p50) and i even have chargers already. Lets get a bit more into the vacuum. I thought the p 50 had a lot of suction, but this one actually sutprised me. After going over my carpet with the older shark, u immediately followed up with this unit. Both were on high, but wow was i impressed by all the fine dirt this new motor pulled out. Maybe its the power fins , which ill warn you are a lot louder then the older duoclean heads, but they seem to work better and they dont wrap up with hair!! The versatility of this thing is so convenient, the only thing its missing is spots for its attachments. Also, im uncertain why anyone would want the small powered upholstery attachment, you can detach the wand and use it on the brush head directly and this makes stairs a breeze! I will be getting a second unit.JasonK

Honestly haven’t had any major complaints about the vacuum. We do have kids so we use it probably every other day to 2 days. It’s a compact vacuum which is a plus. The one tiniest complaint I’d have is after going back and forth a couple times there are some items that you would think the vacuum would pick up, but doesn’t. Instead, I use the detachable wand for those odd pieces. I should clarify, the vacuum has picked up 99% of what is seen on the carpet. It’s just those random odd stragglers and it doesn’t happen every time. As for our tiles, I just use the wand to pick up anything necessary then jet swift it but that’s a different product.GL

To start off I would have to say that the Dirt Devil Endura Max Upright vacuum is a high quality performing product. There is very great suction when it comes to pet hair and even popcorn in the carpet that my child had spilled. The spinning brush is adjustable to many settings. Such as bare floor to higher profile carpet. It does a great job of pulling dirt and hair out of my medium profile carpet. It isn't to heavy so when I use the extended hose handle I can carry it from place to place. One thing in was not a fan of was the multi dusting piece. It was a little to bulky to fit into my window seal to get that dirt out. The smaller end was also not long and thin enough to fit into my dryer vent. The dusting piece also added extra unnecessary bulk. It is a nice concept but it isn't as great as the individual pieces. Other than my opinion on the duster, I really enjoy and love my Dirt Devil Endura Max Upright vacuum. If you are contemplating this purchase, I recommend you try this product. You won't be disappointed.Chelsea1

Other than marrying my ex husband, buying this vacuum was the worst decision of my life. It is bulky and cheap plastic. Extremely loud and makes my arm go numb from all of the vibration! It has a "hardwood" setting but the brush still spins in that setting, which can scratch the hardwood. I was excited about the pet brush attachment, but is doesn't really work since the attachment will NOT stay on the hose or in the attachment holder, for that matter. It does not have much suction, I feel running a lint brush over the carpet would pick up more! I won't even give this vaccum away because I wouldn't want anyone to hate me!BBB Customer

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

My original crossover died after 10+ years of use. I was devastated, as there are no longer any Sears stores to ship for appliances. I searched the he internet and found them on eBay!! I bought 2!! I personally hate carpet, but purchased this house 4 years ago, and although some floors are tile, and wood, there is still a considerable amount of carpet. Eventually it will be replaced, and the crossover will still work perfectly on solid floors! Couldnt be happier with my purchase I have always preferred a canister to an upright and the crossover does fabulous in both solid floors and carpet. I highly recommend this product.jaberth-77

As a mom of three, and dog owner, I was absolutely ecstatic to learn I was selected to review the CrossWave X7 Cordless Pet Pro vacuum through the Stellar Review Testing Panel. Everyday messes are definitely a regular occurrence in our home, and I'm usually left with three options: Lug out the large vacuum, and haul it from room-to-room, changing outlets every few minutes; hunch over with my dust-buster for 20 minutes (which is not kind to my neck and back); or leave the mess until later. As a neat-freak, the latter of the options is never my favorite, and I'm generally left either killing 20-30 minutes when I could be doing something more productive on top of becoming frustrated and left with a stiff neck. So, needless to say, when the option for a cordless stick vacuum (dedicated towards pets and kids), I was like a kid at Christmas. I love this product! The three settings make it easy to switch between our hardwood floors, area rugs, and there's a turbo setting that is great at getting those stubborn areas that can really use some extra attention. The product is lightweight, holds a charge (I can vacuum our entire home easily on one charge), and I've found it's a great alternative to throwing my rugs in the washing machine. We have quite a few area rugs throughout our home (all washable due to kids / pets), which is great – but they are a hassle to wash / dry, lay down properly after-the-fact. With the wet / dry function on the CrossWave, I can literally run the vacuum over my area rugs for 1-2 minutes, and when done, they look like they've just been washed. Pet hair, cereal, everyday messes are easy to clean up, and the product is easy to charge / set-up and use. If I had to review any negatives, it would be two features. First, hard to reach places (under furniture, and particularly stairs), aren't the easiest to clean. Second, the instructions point out to clean after every use (highly recommend or I've found there is an odor with use).designgal78

Just to start off this is a fantastic product. We bought some appliances so we got $400 best buy gift cards and i had a $55 certificate from best buy(which the online guy that was supposed to help us never applied still a lottle mad about that and its expired now but whatever). Did some research it was between this and the Tineco floor one S5 but we ended going with this because we do have a few rooms with carpets. The pros: .It can clean our house (roughly 2,000 sq ft) on one charge. .That turbo mode is WOW!! .Easy to maintain and clean .Very lightweight .it makes cleaning so much faster The cons: .Maybe its the formula we are using but it is extremely soapy but started using less and it works much better. .it doesnt get the carpets the best( we know ots for area rugs) but on turbo mode it will do a room full of carpet just wont pick up too much of the water but man does it pock up some stuff! .the dirty tank gets full quick The 4 star is mainly for the price of it it is a lot of money for what you get, but honestly we have no Rugrets not even one letter! We are going to order the brush specifically made for carpets and try that out and see how that works and also some little tips. . Run the clean cycle after every use . After you are done cleaning and ran the cycle and cleaned your equipment take off the roller and put it in the holder to let it dry .once a week (i tried doing it every day but its too much) do a nice deep clean of your machine if you take care of it, it will take care of you.Ivan

I started out with a Hoover vacuum over 40 years ago but got distracted by bright, shiny machines by other manufacturers. All of them had some problem – too heavy, difficult to use, didn't perform well, or whatever. Now I've come home to Hoover. I mean "home to Hoover" almost literally. You see one of my great-grandfathers who died decades before I was born worked for Hoover over 100 years ago. He gave my grandparents a Hoover when they got married. I love, love, love the Hoover vacuum which I bought a little more than a year ago. It is light, performs well on all surfaces, and is intuitive in operation. The bag disposal is a breeze – you just release it directly into a trash receptacle and that's all there is to it. I will not again make the error of using any other brand vacuum. I only hope that if I meet my great-grandpa in heaven that he will forgive me for ever having strayed!Sine Nomine

When using the cleaner tje attachments, and particularly the hose, simply fall off their perches. When I tried to discover through a user's manual, how I could prevent that, I discovered that Hoover does not directly supply a user's manual. Instead one has to go through third parties to download a manual, and that process stalls. So I never got an answer to my questions. I bought Hoover machine fifty years ago, and that's how long it lasted. I thought I could not go wrong with another Hoover vacuum cleaner. I was wrong.Dissatisfied

I purchased a WindTunnel about 10 years ago and was very happy with it. In fact, I always recommended it to friends who were looking for a good vacuum. Now I'm embarrassed that I did, because it does not work nearly as well as the old one. Now I will try to repair the on/off switch on my older WindTunnel. CONS: Gone are the "tools on board" – except for the crevice tool which now is stored in the extension tube. So you can't just grab the hose without first removing the crevice tool (and then you have no place to put the crevice too while you're using the hose). You have to bend all the way down to the floor in order to 'release' the hose. You cannot attach or switch to a longer hose because this one does not detach from the machine. The roller brush does not agitate the carpet as well as the old one. The bag compartment is smaller than the old one. The brush attachment for the hose is tiny – meaning you have to spend more time vacuuming furniture. It feels cheap – but is only 3 lbs. lighter than the older model. PROS: They finally attached the hose to the vacuum near the bottom – so if you reach with hose it does not make the vacuum fall over. The on/off switch is a push button rather than a slider (which is easier for arthritic hands). I will either repair my old one, or buy another brand. Then I will relegate the new WindTunnel one to the upstairs bedrooms.Diane

I bought this to replace our old Dyson V6 Animal Cordless. I read many reviews videos for research. I had a Shark Navigator Pro before and I know Shark makes a good vacuum, so I was excited to try this. It seemed great. It went together easily and the crevice tool did well between the couch cushions and around the edges of the house. I liked the flexible arm that let the vacuum bend to get really far under furniture like my tables and sideboards. It was easy to empty the canister and easy to use. After using the vacuum about 30 minutes, a clog developed in the first joint where dirt from the head goes into the tube to take it up to the canister. This clog (half of which is pictured) was so big it extended from the opening of the vacuum suction hole on the bottom of the head, all the way up to where the head attached to the main long arm. After looking into the vacuum head's mechanics, I found that there are three "lock screws" on the underneath that allow you to take off the bottom guard piece to access the suction tube, which means Shark knew this was a problem and they "fixed" it by giving the consumer more work. I was able to use a cat wand toy to shove through the bottom to push the clog out the other side. This mess pictured on my couch was the result. As someone who has severe dust and environmental allergies, I don't exactly want to play with clogs of my allergens in order to get my vacuum running. I also have a large house, two long haired Siberian cats, four teenagers, and a job. The LAST THING I have time for is housework and messing around with crappy vacuums. For the price point, I'd expect this vacuum to actually work properly, and not take a ton of work to use it. The entire thing felt wobbly when fully connected and used to vacuum floors, so I didn't see the expected excellent quality of materials or workmanship for the price point either. Furthermore, as several reviewers stated the vacuum did shock me multiple times with static electricity buildup, which was annoying. Another con to this vacuum is that when I was vacuuming my couch where the cats lay, it wouldn't pick up all the cat fur regardless of how many passes I made. The suction just wasn't powerful enough, or maybe the static buildup offset the suction, gluing the cat hair to the couch in dreadlocked strands. Besides all this, the vacuum was very heavy and bulky. This thing will be going back tomorrow, and I'll be placing my order for the Dyson V11 Animal. I'd rather pay twice as much and know for a fact that my vacuum will work when I need it to, how I need it to. Save yourself the headache and don't get this Shark Vertex Cordless vacuum.MandieSue76

I purchased the Shark Vertex Cordless Stick Vacuum to use primarily to clean the floor near and around my bird cage. Every morning I let my parrot out of her cage, where she sits on the Playtop, and also on a perch mounted outside the cage. She creates quite a mess because seeds drop onto the floor, and some feathers. Getting my corded vacuum out just to cleanup around her cage was a bit of work, so I decided that a cordless vacuum would be the perfect solution. What I love about this vacuum is that it folds down for easy storage, and I can fit it in the room close by the cage. It's very easy to operate, and easy to empty the dust cup. The swivel powerhead with lights works great. It comes with several attachment tools, however, when you remove the power head to use the attachments, the suction power is not as strong. For my use, having this cordless vacuum is still the perfect solution, but I will still be using my corded vacuum for whole house cleaning.DianaNaples

I bought the Shark because I have a corded one downstairs. I needed a vacuum upstairs for my 2 floors, that was light weight and can maneuver pretty well. First off I want to say the "Shark" name is good. This cordless vacuum does not do well with pets. I have 8 cats and cat sand everywhere, the only thing it does is spit the sand out from the back, Has a very difficult time picking up fur as well. You know when you see a piece of fur and the vacuum front just has to go near it to suck it up. This vacuum does not, It just makes it tumble farther. Good for light clean ups but for every week vacuuming, I strongly recommended getting the corded one. It was more power for suction and spot clean ups if you spill rice or oats on floor. To bad because for the price you think it would be worth it. This vacuum is now on our 1st floor where there is very little traffic and pets. Perfect for a formal dinning room or front room that no ones goes in and you need a quick spruce up. Also if you have cats and cat sand, clean filter ever ytime you use it, the dust seems to bog down the performance as well.jsepulvida

This Sirena has been a lemon since I purchased it and Sirena support and the repair department has been degrading and lets say their repair services minimal.
Thirty days after buying this reconditioned machine which I was reassured was certified and in good condition, broke the base the water goes in, then another base broke, I ordered two more and I bought two more one for backup. The new base broke in the first use. Called Sirena to be told the first time they aren’t under warranty, they sent me a new one being nice they said, which I agree was. Then when the next one broke I just bought my own, and when that one broke within first use I was mad which caused me to call them. They said I was being to rough and to loosen the screws. Then the matching wouldn’t work, I sent it in with the broken hose that had the band over the suction broke. They said it was my broken base that was the issue and I had to buy another one for them to determine if anything else was wrong with it. I had already bought another base so I said send it back. Getting it back the base was clearly broken in shipping but whatever I was so pissed with this company they didn’t fix my hose they glued the broken piece on now making it unusable on the curtains and on top of that the wheel rack is broken also and wasn’t broken when shipped to them.
On top of that they can’t tell me why my bases are breaking it’s my fault No one else has complained of this issue and maybe try running it less.
And of all wonderful things they aren’t under the BBB so I can’t even make a complaint so I lose out the money I spent because I can’t keep affording 50 dollar bases guess it’s time to go to rainbow and I will ensure I plaster it everywhere not to buy reconditioned products from this company ever.Heidi Hancock

I am beyond impressed with the Sirena vacuum. Liked the idea of a Rainbow, but not the price tag. Found this product, read up on it, and purchase from their website. Could not believe how much fresher and cleaner my house seemed with just the first use. I have 2 dogs, one being a great Pyrenees. So I have lots and lots of dog hair. My 2nd use, I did a deep clean floors, baseboards, blinds, couches and drapes. After that cleaning, I could not even believe how clean my house stayed after that all week. I have also used it as a air purifier a couple times. Definitely not a quick vacuum product. It takes some time to use, switching between the power unit for carpets, bare floor attachment, and various others. Then cleaning after use. But we'll worth the time for how fresh and clean my house is now.Lesli Ablett

I am not one to leave reviews but I feel this one is needed. I am completely unsatisfied with this product and I find it strange that the reviews on their website are only four and five stars. It seems as though they filter their reviews and only post the good ones 🤔 unfortunately their customer service sucks even more than the product. You have 30 days to return the product though they give a “satisfaction guarantee” but what they don’t tell you is you will NOT be able to contact them within those 30 days. I called the customer service phone number multiple times and continuously got voicemail, I sent messages through online chat that went unanswered and finally got in touch with them three months after my purchase to explain why I was unhappy for the ONE guy that runs the show to tell me that they have a very strict 30 day policy and “there is nothing he can do”Now about the product itself… if you are a pet home – DO NOT BUY. if you have carpet – DO NOT BUY. The carpet attachment is very difficult to attach and does a very poor job at actually vacuuming the carpet. The machine takes longer to set up than anything I’ve ever dealt with. The chore of vacuuming has become three times longer and this product is substantially more expensive then other vacuums that are more user-friendly and do a much better job of actually cleaning the carpet and floor. No matter how much solution you put in the water your air will still smell like wet dirt. The idea of a water vacuum is great but if you live on a septic system you can’t even dump it down the toilet. Cleaning the machine after use is a whole other issue, it is very difficult to clean and get all the dirt out also you have to leave it unattached so it can air out otherwise it smells terrible. It’s extremely bulky and take a lot of room to store. There are absolutely no instructions with this unit so your guess is how it supposed to be used. Unfortunately there is not one good thing I can say about this unit or it’s service from the company. If you’re adamant about buying a wet vac I recommend using a completely different companyJessica Morrell

Starting with the great stuff: Great suction. Big dirt canister, I can vacuum my whole house twice before emptying. Lip feature on around the brush roll keeps the dirt in when vacuuming on hard surfaces. Brush roll height option is always a plus with me. The handle on the canister makes for easier trips up the stairs. Not so great: Short bristles with a high powered brush roll motor, this causes me to use a lower setting on the height even though I have medium height carpet otherwise it didn't do a great job cleaning. This will cause small short strides to be really exhausting, you have to do long strides to make it worth it. I sweating after one room. Having it too low will also wear on the carpet fibers, my canister did show evidence of that. That design really only works with short carpets. The cord length is too short, I had to move it depending on the size of the room. The upholstery hand tool has a rubber end piece to make it better for pet hair but it's clip on. The rubber puts a lot of friction to catch the hair but because it's a clip on that this piece flies off constantly. Very frustrating. Overall, I did not think this vacuum is good for anyone who vacuums frequently. Small apartment with less traffic, infrequent vacuuming, and smaller carpet height would be a better fit. It does have a mean brush roll but that can wear on carpets. If they redesign the brush roll, I think it has potential.Hans C

Ordered a brand new vacuum cleaner, but received a used one, pictures attached. Customer Service did NOT offer a viable solution other than saying that I have to the vacuum cleaner into the store to receive a price adjustment or full refund. Why would you inconvenience a customer over something that was completely out of their control & caused by a warehouse mixup? The vacuum cleaner itself works well. Powerful suction and easy to change carpet pile settings. The vacuum cleaner does NOT have lights on it. That was an oversight on my part. If I would have known it, I would not have purchased this particular model. Dirt accumulates around hose at the bottom of the vacuum cleaner like it has some type of air leak.Nikkig2000

There is a certain level of quality that most people have come to expect from the Hoover brand, and I can confidently say that the Windtunnel Max Capacity does not disappoint. The first time I used it I was really putting it to the test. My kids and nieces had been creating some art work and had managed to get glitter everywhere. All over the hardwood floor, area rug and sofa. I knew my old cordless would not be up to the job, so I thought I'd give the Windtunnel a try. I was absolutely shocked at how well it worked. Not only did it manage to pull these tiny pieces of glitter out of the cracks between the wood, it pulled dust and dirt from out of my area rug that I was amazed to see. I'd vacuumed it the day before and from the amount it pulled out, you'd have thought it had been two weeks. The reason I am giving it only 4 out of 5 stars is based on the weight, noise level and the cord. It is a heavy machine and at times was difficult to push when on the lowest mode (for hard floors). The noise level I found to be excessive, my kids run away when I turn it on, but I have been using a cordless and I find they are significantly quieter then most. The cord is not one that retracts and instead has to be manually wrapped back up. This is personal preference but it is something I tend to expect from most vacuums. All in all I would still highly recommend this vacuum to anyone who has carpet and hardwood combination and doesn't want the hassle of switching machines. The attachments for furniture cleaning are also great and store nicely on the vacuum itself. It provides a real deep cleaning, easy to empty and easy to switch depth levels. Excellent value for the price.Alens2

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

After reading these reviews I can't help but think that these machines are designed to last for roughly 2.5 years. My machine did the exact same thing that others have written about. I purchased this machine back in January 2020, about a month ago it started cutting off during use. The cutting off started getting more frequently to the point where the machine stays on for about 2 seconds before cutting off which makes it inoperable. So I call the service center to be told that my machine is out of warranty as of January 2022 and a replacement motor will cost $116. It is really unfortunate that a $700 machine is designed to last 2.5 years before you have to put more money into it. The sad part about it is that most people will pay the $116 because you can not get a new decent vac for that price and secondly, you have already invested $700 in this machine. It is very disheartening, and I wish I would have went with a different brand.Trise

I am a highly experienced electronic repair technician. I just rebuilt a Shark Rotator Professional lift-away vacuum. Of course users fail to replace or clean all three filters causing loss of suction. Cleaning these with warm water and dawn dish soap works best. The unit claims to have thermal monitoring protection on the brush roll base and its design is causing the complaints of failure to work on carpeting in consumer homes. There is no thermal sensor. It uses a D.C. motor to a circuit board where a series low ohm current drop resistor exists. When the motor is slowed , thwe motor draws more current which lowers the resistence in the moter resistor series circuit causing increased voltage drop on the resistor triggering the circuit and activating the motors disconnect relay turning off motor. Although it does much to protect the motor in case of armature freezing with current applied. It makes the consumer unhappy because they cant vacuum carpets as they expect to paying almost 400 dollars for this nice vacuum. The fast fix is simply taking a soldering iron and lifting on side of the feed back silicon diode and reassembling unit. Now you will find the brush roll attachment actually works and does an awesome cleaning job on any carpet. Be sure to use caution and not pick up things that will jam the brush roller and break the belt. If this happens please turn off vacuum unplug and remove obstruction from brush roller. Then plug back in and finish vacuuming. I hope this helps others, mine is now issue less and working awesome.MissTiffany2025

Okay, this vacuum cleaner is actually FUN to run! It’s lightweight and very flexible. The long wand makes getting corners, cracks and crevices a breeze. Only drawback is the base will tip over if you stretch the hose too far, so keep an eye on it as you use the wand. Cleaning stairs is easy with the “Lift Away” feature. The NV501 has strong suction and durability. Do your regular maintenance as other reviews have mentioned, and store it properly. It’s super easy to take apart when needed. I accidentally sucked up a microfiber cloth once, but was able to open the hose at the right spot and pull the cloth right out. We’ve had our NV501 for almost a decade and still no problems. Have purchased this particular model as gifts for friends and family. Highly recommended.DB

I’ve had this model for about 5 years and yes occasionally you’ll have to cut some hair off the powdered brush if you have long hair or girls around or just heavy traffic I guess but that takes literally 20 seconds. Grab a pair of scissors, cut the hair and pull it out. Any vacuum with a brush is going to eventually wrap up hair! The vacuum has one killer motor, it cleans like nothing I’ve ever seen. I’m continuously impressed by the vast amount of dander, dust, and allergens it grabs every single time! I love how the handle comes off to clean small areas such as my couch cushions, behind furniture, etc. (I have this model which cane with ALL the attachments so I may have paid a bit more but it was definitely worth it) the only other difference is the colors. Mine has dark blue where the red is shown. I absolutely love how I can detach the base when going up stairs as shown in the photo. I don’t use the tiny “car part cleaners” which also came with the bulk of attachments but I guess it’s there if I were to ever need it. My fav attachment is the smaller roller brush that literally eats every cat hair off my dining room chairs and wherever else I need it. Anyway I suppose I could go on but you get my drift. By the way of course after awhile the vacuum will accumulate dust around the base and hose (I’ve seen someone post photos here of their dirty vacuum lol) but it’s a vacuum! It’s going to get dirty! My last thought pertains to the newest model I believe, the NV1000 with the “self cleaning brush” or double brush very bulky looking one. Although I haven’t used it, I personally don’t think it is going to sell much in the end. I say that with regards to the current reviews and complaints along with the marketing aspect in mind. What I conclude is just logical: once again as long as there is a revolving brush or in this case 2 rolling brushes, in time there WILL BE a hair issue as long as there are women, girls, and pets around. Stick to this model.Stephanie Erica

I wanted the convenience of a cordless but didn't want to give up function. I bought a Sh#rk for a little less money and it was worthless. Returned it and bought this hoping it would work similarly to the Dyson Ball that I've had for many years. I was not disappointed. It's has incredible suction. The collection bin is small but that's part of what makes it light and easy to use, I just empty it regularly. I highly recommend this vacuum!hilmas_27

Wow! Wow! Wow! This vacuum is super powerful and lightweight. I can accomplish the vacuuming task quickly not having to lug around the heavy canister vacuum and trip over the electrical cord. I keep looking behind me to pull on the cord and the machine – but there is none! This is what I call amazing! P.S. I love anything made by Dyson – excellent technology and quality. (You should try their hairdryer – it's a game-changer!)deltaoxygensystems

It’s as powerful as our older plug-in standup Dyson, and I appreciate the ease of cordless. The only negative is you have to keep pressing the trigger with your finger to make it go, which is really tiresome if you’re doing multiple rooms. We’re probably just going to jerry rig it so we don’t have to keep pressing the trigger to stay on. It also doesn’t hold as much dust as our old upright, but, it is also easier to dump out the dust than before. I like that it’s much more convenient to carry up stairs. Overall we’re happy with this model.Jim

Shark Rocket Pro Corded Stick Vacuum is light weight & really easy to remove the canister from the stick stick. Glides nicely over our entire house which has mostly wood floors and tile, but did well on multiple rugs with different pile heights. It even comes with attachments to clean the stairs, furniture or our SUV & truck. We had a different cordless one but needed a vacuum we didn’t have to worry about running out of battery 1/2 way through our home. The cord is super long so that helps us from having to re-plug every few feet. The dust compartment is simple to empty and clean out with a press of a button. We have 2 dogs and 4 kids so we’re constantly vacuuming, the power is awesome and it’s convenient to easily unload the debris. It’s lightweight too, so it’s easy for me to move around the house without it being a hassle. There is a little downside to it, which is that it doesn’t stand on its own, so you’ll have to either prop it on something or fold it (which is easy) in order to do something else if needed while vacuuming. So I’m taking it down a star for that since I do have to stop and pick up toys etc having kids & pets constantly playing.Heathermthomas

The Shark Rocket Pro, picks up VERY well. The area I first vacuumed with it, was a area that had been vacuumed the day before. Within five minutes, the Shark had picked up A LOT more. The vacuum was easy to assemble and the attachment comes apart easily to be able to vacuum the ceiling and other had to get to areas. The Shark glides across any floor easily and turns easily. The only drawback I found with this Shark machine was the motor was near the top of the handle and it made the machine top heavy. It doesn’t stand on it’s own. There are two small attachments that didn’t have anywhere to attach to the machine, that I could find. But, as well as this machine works, I find these to be minor problems. As you can see from the photo, it picked up quite a bit after only a five minute vacuum. I have animals and cleaning hair has always been a problem.adcatex6

This Shark Rocket Pro Corded Stick Vacuum works GREAT ! I really like how light weight it is, I can very easily maneuver it around the house with little effort and let me say how GREAT it picks up all the dirt and debris from my floors. My carpets are much cleaner/fluffy and my hardwood floors are cleaned better than when I sweep. I am very excited and satisfied at how much debris/hair/dust/dirt was in the debris container. This vacuum has PLENTY of attachments that I can use on my stairs and I'll even be cleaning my curtains and window seals. As small as this vacuum is, is does the job QUICKLY and very EFFECTIVELY, much much better than my current canister vacuum. This Shark Rocket Pro Corded Stick Vacuum is much quieter and very stronger in terms of suction than ANY vacuum I've ever owned. I went from 45 minutes of vacuuming to 15 minutes, WHAT A GREAT IMPROVEMENT ! Overall, I would HIGHLY recommend the Shark Rocket Pro Corded Stick Vacuum if you want clean floors with little effort AND multiple attachments that can simplify and clean the most hard to reach places and other areas.liljayp

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

Works like a champ. I have hardwoods, rugs, carpet, and tile throughout current home and it switches seamlessly between all three without having to change the device. Has been a life saver with hardwood floors and no longer having to waste 45+minutes/day sweeping to only have a ton of doggo hair left behind- 20mins and all surfaces are clean af! Quiet, effective, and extremely efficient. No doubt its worth the $1k price tag!dadysgirl3

This is the second Miele HEPA vacuum cleaner we have owned. This is a replacement for a 20 year old model that was working as new but was destroyed in hurricane Irma. This new model has the powered rotating head where the old one used the suction from the vacuum to power the head. That makes this new model more powerful for cleaning longer shag rugs. We never had anything but short pile until recently so the old one worked just fine for us then. The new model’s Head is heavier than the old model but moves relatively easy, if the height adjustment is set correctly. If it is set too low, the head pulls forward to much, as is expected. When adjusted correctly it works just perfectly.JP

purchased my new Shark Vacuum at Target on Black Friday, to replace my older Hoover Vacuum. I find that the vacuum was very easy to assemble within 10 minutes and was ready to go without having to worry about any of the bags. The Dual-Mode brush vacuum cleaned up a lot of Cat hair and dust my previous vacuum couldn't pick up. And emptying it out was a breeze. My one things about this vacuum is that it doesnt have a cord rewind, so I'm not amused with winding up my own cord. Its totally worth the buy.lewis.q

The Shark Navigator is awesome!!! It's quiet and fun to use. Nice loooong cord and it's easy to empty. I'm glad I bought it. Rick J.Rick J.

This was worst vacuum I ever owned. When I first got it I should have returned it :(. Brush didn’t work on stairs got replacement ( different brush) sane thing not enough power to vacuum. Have only one rug and 8 carpet stairs rest hardwood ( not picking up anything just the opposite) .Going back to dysonDoka

I purchased this vacuum back in May/June of 2021 and have had the last 6 months to really use this thing and put it to the test and honestly- I'm not impressed. I'm already way past the return window, so I just wanted to leave a review for others so people can know my personal experience. It doesn't have the suction to pull the cleaner/water out of any rugs or carpet I own. So, we are left with wet carpet for hours after using this. It also does not clean the floors properly with the brush. It's really just moving dirty water around while only sucking up a small fraction of what I have put down. There are dirty water streaks every time I use this to mop. When using the vacuum dry, the dust and hair clog up the filter within minutes and I have to empty it multiple times while vacuuming, even though the container itself is not nearly full. I have a long haired cat, and I myself have long hair. Neither of these things have agreed with this vacuum. If you have a cat and plan on vacuuming any cat litter with this- don't. It will become a large clay litter clump in the suction tube of the vacuum that you have to get out yourself. It will also leave nasty gray streaks of litter/water on the floor. Additionally, my fallen hair gets so tangled in the spinning brush that I have to cut it off. Honestly, that might not be avoidable or the fault of the vacuum. My hair also gets caught on the sides of the spinning brush and becomes an unmanageable mess that can't be removed. This was probably my worst "big purchase" of 2021. If I could return it, I would.CCurrie

I got the Crosswave Max as a splurge birthday present. It has since been returned for the following reasons. It is NOT convenient. Have to assemble before each use, fill with water and their solution (cannot use just water for brush head reasons), then after use have to run the brush clean function and disassemble and clean all the other parts and let them dry. So you need a dedicated area for all this, just like a full on carpet cleaner. In all that time it takes to assemble and clean up after, I can bend over and pick up or sweep up any of my toddler's mess AND warm up and use my steam mop. Going back to the brush cleaning cycle, it does not do much to clean the brush. The brush remains dirty, discoloured, and unless you soak it in detergent for at least 30 minutes with a good rinse after (blue dish soap, or laundry soap, or their solution, etc), it will remain dirty and leaves a lot of streaks and milky film on the floor the next use. I have darker floors, so it looked disgusting after the wetness dried. I would have to use my steam mop after using the crosswave and the pad would be very gross after, but atleast the floors would finally look good. It's also a slow machine to use. You basically wet the floor area going slowly so it's evenly wet and then have to go over it several times to try to dry it as much as possible. You have to do this section by section. It would take much too long to do only my kitchen, where I could sweep or vacuum and mop it in half the time. This machine is a great idea in theory, but it is not convenient or efficient and left my floors dirtier than before using it. The company states the brushes need to be replaced after ten hours of use (I did not use it nearly that long and the brush heads were awful after a short time) and they are not cheap to replace. Also have to use their solution, again not cheap. For such an expensive device, it requires a lot of additional costs and left my floors disgusting after. 0/5 stars.Melissa

I held off on writing a review because I wanted time to actually use it. my boyfriend had an old dirt devil that he stated that he absolutely adored. I couldn't even find parts for this vacuum, let alone a belt or filters. Dirt Devils web site was the absolutely only place to find these parts. That's how old this vacuum was. I was a tad skeptical about even getting a Hoover vacuum, but decided that since I absolutely adore the carpet cleaner with the 360 brushes, that I absolutely had to purchase a vacuum with it. I accidently bought two vacuums and returned the other one when I actually saw this one. This is well worth the money, but I got mine on sale. I promise, this is well worth it. Since my carpet picks up everything and decides to hold onto it for whatever reason, I needed something that would work well. I also needed something without a lot of extra parts and things that I could lose. the sheer fact that the handle IS the hose was a win for me. This was absolutely super easy to put together since it was only two pieces. I don't think that we will ever go back to another company's vacuum. This vacuum pulled more out of my carpet than any vacuum that I've ever seen. I tested it infront of my boyfriend who was equally shocked that I only had to go over anything once. Hands down, the best vacuum. And this is coming from a Bissell lover and a Dirt Devil lover.CJ

We had bought this vacuum back in may for our new house. After a couple of months of use the vacuum tab that enters the top of the vacuwhere the handle gets inserted had broke. The vacuum was rendered useless as it would not turn at all. The only part of the seeeper ghat was moving was the handle in the hole. We love our hover products but they have beem getting worse. The vacuum has great suction evem putting my mothers shark to shame (but at least hers is still running and turning 6 years later). Although it was unfortunate the handle broke i have had an exceptional exper3with customer care. After our carpet cleaner took a dump and had replaced it i knew they would be on top of this problem as well. No product is perfect these days or made the same as they were 20 years ago but to have the customer support that they have keeps me buying hoover productsTony

I purchased this vacuum March 30th 2020. Seemed to work quite well as I have 3 children and 2 large shedding dogs. After a few months the cord began to unravel as the outer protective plastic cracked and started to expose wires. I contacted customer service and requested a replacement. I received the replacement about 1-2 weeks later but was left with no vacuum as customer services has you cut the cord off and send them a photo. Received the replacement, turned it on and it made a god awful noise. The brush roll was making contact with the plastic covers and getting stuck. So onto vacuum number 3. Again, received it 1-2 weeks later, no vacuum as I had to cut the cord on the first one, as well as the second one which didn’t work properly to begin with. I have had vacuum number 3 for a whopping 3 months and it’s now overheating even with proper maintenance and care. I give up at this point. Customer service was fantastic to work with but the product itself isn’t worth the money. Very disappointed.holly