Best Vacuum For High Pile Carpet (2024 Update)

Not sure yet how to rate this vacuum. I recently bought this model as a replacement for model nv681. I like the features of the Shark vacuum, but it didn't last the full 5 years. It began literally falling apart after about 4 and one half years. The brush roller is literally hanging on by a thread. I hope the new one holds up better and longer that my first one, and performs at least as well as the first model. Also the customer service for Shark needs much improvement. When I called to get some answers, I got a major run around. There is no one to talk to when trying to get answers about problems. I would recommend this vacuum with reservations.Rita

I am a vacuuming obsessed weirdo! I just love to vacuum for some reason. I love the before and after and love the feeling of having a nice clean floor. That being said I tried out all kinds of other vacuums while never really finding one that was great until I bought this vacuum. It's got everything I wanted in a vacuum! I should have known to stick with Shark because I have an old lift away professional that I've had for well over 10 years!. It's even still going strong after all the abuse I've put it through but it's just time for a new one. Only reason I tried switching brands is because the upright sharks are quite heavy and I now have stairs in my place that are hard to clean witha a heavy uptight.. After multiple failures with other popular brands I found this one that converts into a canister vac making it much lighter to use on stairs. I'm in love with this thing. It works so well and it's super powerful with all the bells and whistles that I could ask for. The LED lighting on the pull out wand is a huge plus! Lights up anything I'm trying to vacuum. I vacuumed my bedroom soon as I got it right after vacuuming with a popular Eureka that I had previously bought and it was amazing what this vacuum picked up that was left behind by the Eureka. Hopefully this one lasts as long as my other Shark did!Brock Sumner

We bought this 3 years ago and the hose split along the ridges. We use it less then the recommended cleaning regimen that carpet manufacturers recommend (daily). Shark claims it's not under the 7 year warranty because we sweep to much.

If your product can't hold up to reasonable use then it's worthless and I'm taking my business elsewhere.

I also find all the nooks and crannies this vacuum has hard to keep clean (canister, wand attachment for furniture top guard thing)

Replacement parts are unreasonably priced with the company's less then expected life expectancy.Patient Farmer

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

This vacuum glides across high pile carpet! My Dyson was so difficult to use even after adjusting the settings once we bought new carpet which has a higher pile. The Soniclean is light weight, easy to move and does an amazing job. So glad we invested in this one! And I’m thrilled to not have to dump the canister anymore! I love that this is a bagged vacuum! I highly recommend this vacuum!SWelch

We moved into a new home with luxury plush carpet and an extra thick pad underneath. My Shark vacuum that I love would hardly move on it, regardless of the setting. This vacuum moves easily even on the deep clean mode, and cleans very well. It’s been weeks and still the bag seems pretty empty so I think it will last a while. There are no attachments, so that would be an improvement. But I only use this for our carpeted bedrooms and use the Shark for all other tasks, like wool runner on the stairs and hardwood floors. 100% would buy this again. But they can’t seem to figure out how to ship me the replacement bags .Michelle

This vacuum is really good it has powerful suction and easy to use. Only thing I wish the hose to be longer or an extension. I have to lift the unit to get up higher.william92511

This vacuum cleans nicely. It is lightweight and easy to handle. It is much quieter than our old Dirt Devil. It is a very good product at a great price!sdb*mt

The Eureka NEU180 is not a safe vacuum if you try to use crevice tool with flex hose use bottom connections will knock you on your head is use from top connection handle will fall to floor and break if hard floor. Awful!!!!!Lisa Short

I bought this Oreck XL Commercial floor sweeper as a brand-new backup unit for an existing Oreck Xl home vac that I bought back in the 1990's. The original one still works just fine and the only maintenance it has ever required, other than bag changes, was a single drive belt replacement. The Oreck XL is a workhorse floor/carpet sweeper! And, the best part is that I recently got this brand-new one for $200, which is less than half of the price I paid for my original Oreck XL, back in the 1990's. The Oreck XL Commercial vacuum is light in weight (8 pounds). The low profile makes it incredibly easy to slide underneath a bed (you can even store it under there, between uses). It has a very comfortable ergonomically-designed handle with readily accessible on/off control switch. Each vacuum bag is top-loading and holds an incredible amount of debris. The filter bag is easy to change, is reasonably priced, and prevents any sneeze-producing dust from ever escaping the vac during use.vintage-connections

5/15/19 I did a lot of research before I chose to get one of these. I found out that the motor is only a 4 amp motor and I wondered if that was going to be powerful enough to do a good job. (I knew the motor was very long lasting.). I figured that because the discharge bag downstream of the motor was so much larger then comprable vacuums, that there would not be much back pressure on the motor and so by design, you probably don't need such a powerful motor. I also figured, that if you design a vacuum cleaner right, why would you need a 10 11 12 amp motor? I like the fact that it had a good quality cord that you didn't have to bend over to wrap the cord up it had a big bag so you didn't have to constantly buy bags did it was durable, because it is what janitors use and hotels across the country. I also know that my carpet was not a shag carpet it was a lower carpet and it was a hardwood floor. So I figured I would buy it from Walmart and try it and if I don't like it I can get my money back. WOW!!! I am so impressed with this machine! It picks up like you would not believe everything and I love the fact that you don't need a motor that is so powerful it belongs on a saw to cut wood. I love not having all these gadget cheap accessories that falling off all the time. I love being able to get underneath stuff. I love the lightweight. I love the switch on the handle in case I suck up a sock or shoelace. so that I can shut the motor off before I burn up a belt. I love the fact there's a spare belt underneath. I love the heavy-duty cushioning around the motor housing. And I really like the way the brushes are set up the beater bars very well-designed very simple very rugged very durable. (I believe in keep it simple KISS.)! So what if it's a tad noisy. And the negative review the guy posted about not being able to get us handle tight……well…… Some people are just not the least bit mechanically inclined. I like it better than my Bissell, KenmoreJay

Our Princess vacuum just died. We have always had problems finding bags for it anyway… We received a used Oreck as a gift many years ago and it still runs and cleans super. We still wanted a second vacuum on the top level. Well, that was a no brainer. The Oreck is very lite and easy to maneuver. Best vacuum cleaning we have ever seen.Brian

The extension hose is hardly long enough. The attachment to get under furniture has no maneuverability to the point you need to get down on your hands and knees to use it. The latch on the base to change the angle is made of plastic and needs to be pushed several times to work… it's a matter of time before it breaks. And this is standard to all models. I was unable to release it with my foot and had to bend over and use my hand to adjust the vacuum. To use the wand, you need to disconnect the hose from the electrical cable. The brush attached to the wand makes the wand/hose heavier than it should be to use.Unsatisfied customer

I like the tools that come with this vacuum. There is a detail tool, dusting tool, and a tool for stairs with a rotating brush that picks up everything. It's so easy to switch out the tools and clean faster. The handle bar stretches far so I was able to use the detail tool to get spider webs from the ceiling and the duster tool to reach and clean the vents up high. You really have to clean your vents. I also used the detail tool to get on top of my door frames and the corners of rooms and stairs. Then I popped on the stair tool and finished the stairs. It made cleaning very fast and easy. This vacuum also has a spinning brush for carpets that is great because it helps pick up stuff deep down in the carpet. You can turn it off when on bare floors. It is amazing at picking up pet hair. It took no effort collecting a bunch of hair from my stairs and carpet. The only downside I can think of is that it is heavier than my last vacuum which makes carrying it upstairs harder but that's all. This is a great vacuum that cuts cleaning time in half.Cutechica1983

This is one of those purchases where you will be astounded by the performance compared to your initial expectations. As soon as removed the vacuum from the box, my expectations started to sink into my stomach a bit. The vacuum was light, and I thought to myself, "oh no, another cheap piece of plastic". Assembly though, was simple and easy. No tools required, which is great! As simple as plug and play. Within minutes, I was ready to test drive. Again, at first glance, you are definitely thinking this is a cheap, plastic vacuum. It even feels kind of cheap as you turn the selector to the appropriate height of your carpet. But through a couple of uses, i noticed this, with the handle in the upright positions, the selector moves quite freely, giving that cheap feeling, but with the handle down in the position ready to use, the knob now has the tension of vacuum's adjustment positions. You can select Hard, Low, Medium, and High. This took me a few uses to get use to, and it will you as well, because the performance depends on having this adjusted correctly. I found that too low, and the vacuum was dragging across the carpet, which made it feel heavy to push. But too high, and you were not getting that deep down clean that you want. So I highly suggest giving a few turns on different positions to see what works best for you. With that being said though, once you plug this vacuum in and turn it on, you will know why it is called the Pet Max. The powerful engine soon made up for those sinking expectations. After a few rows of vacuuming, and adjusting the height, I started to see a major difference in the performance of this vacuum compared to my higher end vacuum. The brush is amazing, it pulls from deep in the carpets to extract pesky pet hair. I was amazed, and appalled at the pet hair it was starting to collect in the container. Which by the way, is a blessing. My wife and I have 4 fur babies, dogs to be exact. And they range from short hair to long hair. And all the rooms that have carpet in them, we would have to empty the container after every room. The pet max comes with a large debris container, and the powerful engine delivers cyclonic action no matter how full it gets! That is literally the best part about the vacuum. No matter how full the container got, the performance did not lessen at all! I was very pleased with this purchase. And I almost forgot, the vacuum comes with two hepa filters!!!!! Thank you Hoover!Daddygrogg

For a long time I was considering returning this vacuum. The only reason I haven't is because it works well enough and I don't have the time to go vacuum hunting. It's an okay vacuum but it is literally just okay. The suction is good but after a little while the vacuum becomes hard to push. It does pick up a lot of dirt, dust and hair though. The hose suction is terrible and practically nonexistent. I used the hose to vacuum up a spider which, with my old vacuum, would have killed it. But this vacuum didn't kill it and it somehow escaped (I got it the next day with a shoe but really, it's that easy for them to escape??). Also the attachments will not stay on the vacuum AT ALL so I have to keep them in a bag. The cord is long, but too long. Even if you leave it wound, it often falls off the hooks while vacuuming and gets in the way.JustAGirlFromSomeplace

This vacuum was purchased by my household less about 10 months ago and it's already broken. I have used it almost daily, so it's gotten a lot of use. Worked great at first, but had to replace belts at least once a month because they kept breaking. I was using the vacuum at the correct setting for carpet height, however it kept switching to bare floor mode by itself. I wasn't sure how that was happening. Also, the top part of the handle cracked in half, which I believe is due to design flaw. When you are pushing the vacuum, this seemed to be the point that would bear the most weight and it's the thinnest part of the handle. It's good if you are in need of a vacuum on a budget, but don't expect it to last long.kristywink

Seriously, this thing is epic. Still mostly plastic on the exteripr, but, unlike cheaper vacuums, this has a but of quality and detail to it. The quality of plastics is higher, the quality of molds and designing are better too. This thing is no louder than any other vacuum I have ever owned, with the brush ruler off. But, turn that on (it can be disengaged on the fly with a foot pedal fit quick switching between carpet and hardwood floors – nice), and it is rather loud. You definitely know those brushes are spinning. I am fine with that, but some may be snowflakes about noise (or have sleeping babies – I understand not wanting THIS vacuum if you have a baby and relish a little nap time). If you aren't whisper-thirsty… THIS Vacuum will suck the ghosts out of a haunted carpet. I literally only have two rooms with carpet and a hallway, yet this sucker nearly filled its canister on the FIRST use! Seriously, I pulled up enough dirt, dust, sand dander, and dog fur that I ended up with about two pounds of filth to dump once I was done (and I only vacuumed the master bedroom and hall!!!). If you can get this vacuum for……. under $150, grab it! Easy to assemble, easy to use, very sturdy, very VERY well made for the price I bought mine at, and DOES A DAMN GOOD JOB. Did I mention it works on bare floors too?triumpantrat

Shark Rocket Pro Corded Stick Vacuum is light weight & really easy to remove the canister from the stick stick. Glides nicely over our entire house which has mostly wood floors and tile, but did well on multiple rugs with different pile heights. It even comes with attachments to clean the stairs, furniture or our SUV & truck. We had a different cordless one but needed a vacuum we didn’t have to worry about running out of battery 1/2 way through our home. The cord is super long so that helps us from having to re-plug every few feet. The dust compartment is simple to empty and clean out with a press of a button. We have 2 dogs and 4 kids so we’re constantly vacuuming, the power is awesome and it’s convenient to easily unload the debris. It’s lightweight too, so it’s easy for me to move around the house without it being a hassle. There is a little downside to it, which is that it doesn’t stand on its own, so you’ll have to either prop it on something or fold it (which is easy) in order to do something else if needed while vacuuming. So I’m taking it down a star for that since I do have to stop and pick up toys etc having kids & pets constantly playing.Heathermthomas

The Shark Rocket Pro, picks up VERY well. The area I first vacuumed with it, was a area that had been vacuumed the day before. Within five minutes, the Shark had picked up A LOT more. The vacuum was easy to assemble and the attachment comes apart easily to be able to vacuum the ceiling and other had to get to areas. The Shark glides across any floor easily and turns easily. The only drawback I found with this Shark machine was the motor was near the top of the handle and it made the machine top heavy. It doesn’t stand on it’s own. There are two small attachments that didn’t have anywhere to attach to the machine, that I could find. But, as well as this machine works, I find these to be minor problems. As you can see from the photo, it picked up quite a bit after only a five minute vacuum. I have animals and cleaning hair has always been a problem.adcatex6

This Shark Rocket Pro Corded Stick Vacuum works GREAT ! I really like how light weight it is, I can very easily maneuver it around the house with little effort and let me say how GREAT it picks up all the dirt and debris from my floors. My carpets are much cleaner/fluffy and my hardwood floors are cleaned better than when I sweep. I am very excited and satisfied at how much debris/hair/dust/dirt was in the debris container. This vacuum has PLENTY of attachments that I can use on my stairs and I'll even be cleaning my curtains and window seals. As small as this vacuum is, is does the job QUICKLY and very EFFECTIVELY, much much better than my current canister vacuum. This Shark Rocket Pro Corded Stick Vacuum is much quieter and very stronger in terms of suction than ANY vacuum I've ever owned. I went from 45 minutes of vacuuming to 15 minutes, WHAT A GREAT IMPROVEMENT ! Overall, I would HIGHLY recommend the Shark Rocket Pro Corded Stick Vacuum if you want clean floors with little effort AND multiple attachments that can simplify and clean the most hard to reach places and other areas.liljayp

I am a highly experienced electronic repair technician. I just rebuilt a Shark Rotator Professional lift-away vacuum. Of course users fail to replace or clean all three filters causing loss of suction. Cleaning these with warm water and dawn dish soap works best. The unit claims to have thermal monitoring protection on the brush roll base and its design is causing the complaints of failure to work on carpeting in consumer homes. There is no thermal sensor. It uses a D.C. motor to a circuit board where a series low ohm current drop resistor exists. When the motor is slowed , thwe motor draws more current which lowers the resistence in the moter resistor series circuit causing increased voltage drop on the resistor triggering the circuit and activating the motors disconnect relay turning off motor. Although it does much to protect the motor in case of armature freezing with current applied. It makes the consumer unhappy because they cant vacuum carpets as they expect to paying almost 400 dollars for this nice vacuum. The fast fix is simply taking a soldering iron and lifting on side of the feed back silicon diode and reassembling unit. Now you will find the brush roll attachment actually works and does an awesome cleaning job on any carpet. Be sure to use caution and not pick up things that will jam the brush roller and break the belt. If this happens please turn off vacuum unplug and remove obstruction from brush roller. Then plug back in and finish vacuuming. I hope this helps others, mine is now issue less and working awesome.MissTiffany2025

Okay, this vacuum cleaner is actually FUN to run! It’s lightweight and very flexible. The long wand makes getting corners, cracks and crevices a breeze. Only drawback is the base will tip over if you stretch the hose too far, so keep an eye on it as you use the wand. Cleaning stairs is easy with the “Lift Away” feature. The NV501 has strong suction and durability. Do your regular maintenance as other reviews have mentioned, and store it properly. It’s super easy to take apart when needed. I accidentally sucked up a microfiber cloth once, but was able to open the hose at the right spot and pull the cloth right out. We’ve had our NV501 for almost a decade and still no problems. Have purchased this particular model as gifts for friends and family. Highly recommended.DB

I’ve had this model for about 5 years and yes occasionally you’ll have to cut some hair off the powdered brush if you have long hair or girls around or just heavy traffic I guess but that takes literally 20 seconds. Grab a pair of scissors, cut the hair and pull it out. Any vacuum with a brush is going to eventually wrap up hair! The vacuum has one killer motor, it cleans like nothing I’ve ever seen. I’m continuously impressed by the vast amount of dander, dust, and allergens it grabs every single time! I love how the handle comes off to clean small areas such as my couch cushions, behind furniture, etc. (I have this model which cane with ALL the attachments so I may have paid a bit more but it was definitely worth it) the only other difference is the colors. Mine has dark blue where the red is shown. I absolutely love how I can detach the base when going up stairs as shown in the photo. I don’t use the tiny “car part cleaners” which also came with the bulk of attachments but I guess it’s there if I were to ever need it. My fav attachment is the smaller roller brush that literally eats every cat hair off my dining room chairs and wherever else I need it. Anyway I suppose I could go on but you get my drift. By the way of course after awhile the vacuum will accumulate dust around the base and hose (I’ve seen someone post photos here of their dirty vacuum lol) but it’s a vacuum! It’s going to get dirty! My last thought pertains to the newest model I believe, the NV1000 with the “self cleaning brush” or double brush very bulky looking one. Although I haven’t used it, I personally don’t think it is going to sell much in the end. I say that with regards to the current reviews and complaints along with the marketing aspect in mind. What I conclude is just logical: once again as long as there is a revolving brush or in this case 2 rolling brushes, in time there WILL BE a hair issue as long as there are women, girls, and pets around. Stick to this model.Stephanie Erica

I had seen the good reviews about this vacuum and finally ordered it when we moved: our new house had a mix of thick carpet, linoleum, and wood floors and my old vacuum wasn't going to cut it.Best of all – it's really pretty quiet! It seriously feels like a toy since it's such a fun little hard worker. Yes, some things could be better. The cord wrap is a bit awkward. The hook that keeps the cord off the ground is too wide and the cord falls out. But those are minor pains compared to how awesome this vacuum is. One warning: the first time I tried to remove the canister to empty it I did manage to empty the canister all over the floor. Whoops! Good thing my awesome vacuum could clean it all up again!samiha.i

I have had this vacuum for 15 years, suction is great and never had to replace any filters. I just wash them out once every 2 -3 months, even wash out the canister, the only thing I have done to this vacuum is repeatedly cut hair off the rollers since everyone in my household has long hair except me. I finally am going to purchase new sponge and HEPA filters, the old filters are getting a little rough. This vacuum still works great and we still keep using. Totally worth the price. Plan on keeping this vacuum. I am getting ready to purchase the newer SharkNinja with Duo Cleaning to keep the hair from twisting around the brushes. love my Shark vacuumscsvette

I’ve used MANY vacuums in my life. I’ve used Eureka, Kirby, Bissell, Oreck, Hoover, and several others. This is by far the BEST vacuum. The attachments make sense and are very practical. The vacuum pulls lots of dirt out of the carpet that other vacuums cannot do. I vacuumed my carpet with a Bissell. Afterwards, I vacuumed again with my Shark, the Shark continued to pull lots of dust out of the carpet. I am amazed at the quality. Considering the quality, the price is good!kasi.s

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

After reading these reviews I can't help but think that these machines are designed to last for roughly 2.5 years. My machine did the exact same thing that others have written about. I purchased this machine back in January 2020, about a month ago it started cutting off during use. The cutting off started getting more frequently to the point where the machine stays on for about 2 seconds before cutting off which makes it inoperable. So I call the service center to be told that my machine is out of warranty as of January 2022 and a replacement motor will cost $116. It is really unfortunate that a $700 machine is designed to last 2.5 years before you have to put more money into it. The sad part about it is that most people will pay the $116 because you can not get a new decent vac for that price and secondly, you have already invested $700 in this machine. It is very disheartening, and I wish I would have went with a different brand.Trise

I bought the WindTunnel 2 Whole House Rewind Pet Bagless vaccuum a few weeks before Christmas because my current vaccuum seemed to be losing steam. I hate to say it, but my 6 year old vaccuum of the same size still can way outperform this one. This vaccuum has no suction on bare floors and tends to just throw all the dust and dirt around instead of picking it up. I vaccuumed with this one, then brought out the old one to clean up the mess. The attachment works great – although it just beats the fabric to death and it the vaccuum performs okay on carpet. I will be contacting Hoover directly to return the item since you cannot return it to the store.Wheelbarrow38

I have short pile carpet and tile floors, the vacuum works OK on tile but not on any carpet no matter how high you set it, right out of the box I turned it on and it started smoking and smelling like burning rubber, the belt was pinched when it was assembled, called service they sent me a belt it took 7 days. now I have to replace the belt every other week because if I don't the brush will not work. Had this Vacuum for three months, it does not work as well as my old vac that is 7 years oldMike

I purchased this vacuum brand new, on August 25, 2021. It's November 12, 2021 and it's been used 5-6 times, as we had the vacuum a couple weeks before we moved in to our new home. First two uses were great, then after that it just stopped picking up pet hair. I've inspected it at the request of Chat Support and nothing is wrong with it, no belt issue, nothing. Brush roll is cleaned after every use, as well as the filter and canister. I'm being asked to take it in for "service or replacement," but why would I want the same vacuum again if it doesn't even pick up pet hair after the first two uses?? Customer Support is a joke. Think twice before buying this "pet" vacuum.Taylor

Honestly haven’t had any major complaints about the vacuum. We do have kids so we use it probably every other day to 2 days. It’s a compact vacuum which is a plus. The one tiniest complaint I’d have is after going back and forth a couple times there are some items that you would think the vacuum would pick up, but doesn’t. Instead, I use the detachable wand for those odd pieces. I should clarify, the vacuum has picked up 99% of what is seen on the carpet. It’s just those random odd stragglers and it doesn’t happen every time. As for our tiles, I just use the wand to pick up anything necessary then jet swift it but that’s a different product.GL

To start off I would have to say that the Dirt Devil Endura Max Upright vacuum is a high quality performing product. There is very great suction when it comes to pet hair and even popcorn in the carpet that my child had spilled. The spinning brush is adjustable to many settings. Such as bare floor to higher profile carpet. It does a great job of pulling dirt and hair out of my medium profile carpet. It isn't to heavy so when I use the extended hose handle I can carry it from place to place. One thing in was not a fan of was the multi dusting piece. It was a little to bulky to fit into my window seal to get that dirt out. The smaller end was also not long and thin enough to fit into my dryer vent. The dusting piece also added extra unnecessary bulk. It is a nice concept but it isn't as great as the individual pieces. Other than my opinion on the duster, I really enjoy and love my Dirt Devil Endura Max Upright vacuum. If you are contemplating this purchase, I recommend you try this product. You won't be disappointed.Chelsea1

Other than marrying my ex husband, buying this vacuum was the worst decision of my life. It is bulky and cheap plastic. Extremely loud and makes my arm go numb from all of the vibration! It has a "hardwood" setting but the brush still spins in that setting, which can scratch the hardwood. I was excited about the pet brush attachment, but is doesn't really work since the attachment will NOT stay on the hose or in the attachment holder, for that matter. It does not have much suction, I feel running a lint brush over the carpet would pick up more! I won't even give this vaccum away because I wouldn't want anyone to hate me!BBB Customer

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

Works like a champ. I have hardwoods, rugs, carpet, and tile throughout current home and it switches seamlessly between all three without having to change the device. Has been a life saver with hardwood floors and no longer having to waste 45+minutes/day sweeping to only have a ton of doggo hair left behind- 20mins and all surfaces are clean af! Quiet, effective, and extremely efficient. No doubt its worth the $1k price tag!dadysgirl3

This is the second Miele HEPA vacuum cleaner we have owned. This is a replacement for a 20 year old model that was working as new but was destroyed in hurricane Irma. This new model has the powered rotating head where the old one used the suction from the vacuum to power the head. That makes this new model more powerful for cleaning longer shag rugs. We never had anything but short pile until recently so the old one worked just fine for us then. The new model’s Head is heavier than the old model but moves relatively easy, if the height adjustment is set correctly. If it is set too low, the head pulls forward to much, as is expected. When adjusted correctly it works just perfectly.JP

I have had a Hoover Windtunnel since 2012 and love it. This vacuum is terrible. It has good suction but………When it is in the Upright position so you can use the attachments the roller brush does not shut off. It ruins your carpet! It actually was smelling like something was burning. I think the belt was slipping. Bad engineering to not have the roller brush shut off in the upright position. What kind of idiot would say yes to a design like this? Our Windtunnel shuts off in the upright position. Tried to call Hoover….was told they were closed on a Thursday, I Was told in a recording to go online which I did but chat said they were closed and to call them. PING PONG affect going on here. DUMB….. Then on Friday was on hold 2 hrs before it cut me off. Called back, pressed the prompt for a call back and never got one the entire day and still no call back. Today is Monday called again and again We are closed after going through all the prompts to wait for an agent. Went online to chat and actually got someone named Honey B who was a bit rude saying we are open, just busy. So there is a difference of being closed and saying busy hang on….. Then when I told about the problem we had I was told to talk to who makes our carpet. Pass the buck Hoover on poor engineering huh????. You should never have a vacuum that the brush spins and spins when it's in one place. This vacuum was made to use attachments so put the rollers into idle please while using them. You will wear out your carpet and wear out your vacuum belt. Hoover will try everything I'm sure to cover our damaged carpet….SO BUYER beware. FORGET this vacuum. Its junk. PLUS the dial to lift the vacuum head up really does nothing. It's a joke. And when emptying the canister, it fell off the hinges. Seriously, I will never recommend Hoover again. They have gone down hill..You do get what you pay for. And this one is best left on the shelf.Larry59

I grew up using Hoover products and have used them my entire adult life. I researched all brands/models before replacing our older Hoover. We decided on this vacuum due to having three cats and it's excellent reviews. The first time I vacuumed with it, I loved it. I actually still love it's vacuuming capabilities (after using it a month). The fault with this product lies in the fact that as soon as you turn on the vacuum, the brush turns at a very high speed (while vacuum is still in upright position) and the brush doesn't stop until you turn off the vacuum, regardless of floor setting or if you are using the upholstery/stair attachments. I've never had a vacuum like this before and being that it's specifically designed for pet owners, the fact that the brush turns when the upholstery attachments are in use baffles me. While trying to vacuum our couch the brush actually wore on our carpet and heated it to the point of melting after less than a minute. I tried manipulating the vacuum and leaning it back off the carpet while using the attachment but that is just way too much effort. We tried it on all floor settings including hard floor with the same results. Honestly, the brush shouldn't turn until the handle is released for vacuuming so I'm not exactly sure why it was made this way. I returned it thinking I had a faulty vacuum and exchanged it for the same model (it does vacuum really well), and the second vacuum did the same, so I must assume it's simply a design flaw. So if your pet's don't shed on furniture or stairs I recommend this model, otherwise It pains me to say that I don't recommend it.Cat mom of three

Well, it seems to do ok but there are some things that make me wonder why they were designed the way they were. The on switch should be up at the top of the handle instead of being a foot switch where the reclining lever used to be for something like 100 years of Hoover vacuums. To recline the handle now requires I reach around with my foot and step on the front of the machine while forcing the handle down. It's very awkward and silly to change a design that worked for a century. And the rug height adjustment is a little touchy. I set it around medium and started vacuuming a very low rug and didn't know the belt was slipping until I smelled rubber burning. Oops. Once I learned to dial the height properly the vacuum does a pretty good job of cleaning pet hair and dirt from carpet. I had been vacuuming with a shop vac and thought my rugs were fairly clean, but the Hoover with the spinning brushes managed to pull out a lot more dirt that I missed. Emptying the canister is straightforward. I take it outside and blow it with a leaf blower. I can't imagine getting it sufficiently clean any other way without using water. Overall it's a marvel of engineering that performs its job very well, but with a couple very obvious design blunders that renders it a bit awkward to use.Randal

We plan to return, after a couple uses by me and my cleaning lady. There are too many settings to keep adjusting between for hard wood floor, soft carpet and a variety of area rugs. The main vacuum does not work well on hard wood floors, so need to use alternate head which has a brush around the edges. The brush catches our pet hair (which you then need to manually pull off) so I'm not even sure the vaccuum is actually doing most of the work, versus the brush bristles holding the fur. None of the combinations of settings work well on our loomed wool rug from Ethan Allen. It is just a standard rug, nothing crazy.KMZ

I have two small spaniels that shed so I literally vacuum top to bottom (3300 sq. feet) at least 5 times a week. I used to go through a vacuum yearly or at best every other year. After a lot of frustration trying to find a vacuum that would last I learned about the Miele brand. I have had my canister vacuum for FIVE years now and it works as well as the first day I bought it. Miele is top of the line wonderful! Some people have told me they are good for at least 20 years…if that's true what I thought was an expensive price tag will become very inexpensive. The suction is outstanding, they have a wide selection of cleaning tools which I love. The vacuum bag itself keeps microscopic dust and allergens trapped inside so even my husband who suffers from asthma has noticed the difference. Worth every dollar I spent!sheila.m