Best Vacuum For Human Long Hair (2023 Update)

I’ve never in my life owned a Dyson but I finally decided to splurge and I’m glad I did! Here are my first impressions after getting up at the crack of dawn excited to test it out haha! It’s much quieter than I thought which is appreciated for those early morning cleanups after my toddler makes a mess but my older daughter is still sleeping. That laser is amazing but terrible at the same time…holy lord the stuff it was bringing to my attention was wild. I love the attachments and the one that lets you make it a 90 angle to go right under couches and furniture…chefs kiss. The floor dok is also a really nice feature as I don’t really have somewhere to mount it to the wall. It’s definitely heavier than I anticipated it to be. I do find I’m switching arms a lot so for someone who may be older or limited mobility it may be a bit cumbersome. I don’t hate that you have to press the button constantly to keep it on as it’s easier when you need to stop and go, but I do find it a bit awkward and my hand is a touch sore. I had it fully charged and used it for just over an hour and it’s now dead; I accomplished two floors, two sets of stairs and a couch set in that time. I only have hard floors besides two area rugs which are ruggables, and with the laser brush it has to be on eco otherwise it pulls them up. The other head it comes with does not work at all over ruggables. I don’t have any other ‘carpet’ so I cannot speak to its abilities with that. There are so many attachments this model comes with but there’s no where to store them – I would like to see some extra attachments for the floor dok to store them all. All in all though, highly satisfied with my purchase. I feel as though this is a prime example of “pay for what you get”. It’s a hefty price tag but I suspect this will last me years!Lindz02

This vacuum has the best suction and with 2 golden retrievers I need it but here are the cons It’s heavy and you have to hold in the switch to keep it running guessing this is to preserve the battery. All of the weight of the vacuum as at your wrist and hand and while 4.5 lbs doesn’t seem like much as you are holding it and the on button it is very stressful to your arm wrist and hand. When moving from hardwood to shag (I have all hardwood and two 8×10 shag type area rugs) the beater bar stops and the machine quits working even when you stop and move it to the highest setting so it won’t vacuum my area rugsI can’t even hardly push it through the carpet. I can let it and set it down and pull it. . It will do low pile rugs. Then it won’t stand up on its own you have to lean it on something or never stop vacuuming. I can get through most of my house 1400 square foot with the light before it dies or moves to eco. The head does not easily release to use just the end to get into tight spaces or replace with another attachment. The cord for the battery is actually quite short if you’re hoping to plug it in a closet or hide away place. Sleek as it may seem I don’t want a vacuum hanging up as decor so I’m going to have to add a plug somewhere out of sight. The pros are the light and suction provided you can really get every hair and see all dust if your room is not to bright the light really shows everything I turn down the lights to vacuum crazy I will definitely not buy another and totally regret this purchase for the price it really should come with two batteries and be able to vacuum carpet. I apologize in advance if I missed that in description could be my fault maybe it was never intended for them.Lynda

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

After reading these reviews I can't help but think that these machines are designed to last for roughly 2.5 years. My machine did the exact same thing that others have written about. I purchased this machine back in January 2020, about a month ago it started cutting off during use. The cutting off started getting more frequently to the point where the machine stays on for about 2 seconds before cutting off which makes it inoperable. So I call the service center to be told that my machine is out of warranty as of January 2022 and a replacement motor will cost $116. It is really unfortunate that a $700 machine is designed to last 2.5 years before you have to put more money into it. The sad part about it is that most people will pay the $116 because you can not get a new decent vac for that price and secondly, you have already invested $700 in this machine. It is very disheartening, and I wish I would have went with a different brand.Trise

This product marketed as "Pet Pro+" is poorly designed. From the first use, dog hair gets stuck behind the debris rollers inside the dust cup. It's not simply a matter of pressing the release button to dispose the hair & dust. You have to dig behind to get everything out after each use. It's really inconvenient, dirty, and time-consuming. I purchased it to upgrade my Bissell Pet Hair Eraser, but am relieved I kept that old Bissell which I still use instead. Unfortunately I lost the BBB receipt but kept the Shark box flap with product information. See picture of that + problem. Please can you send me a better replacement?BBB Customer

Does an adequate job. This vacuum does not move a lot of air, but the attachment openings are small, which mostly offsets the low flow volume. As a result, this vacuum is not a good choice for weighty detritus – it just doesn't have the suction or air speed to pick up heavier materials. The smaller attachments cover very little surface area, so it's not a good choice for big spills, either. It does great on pet hair & dander, cat litter, dust & other lightweight materials though. The new Pet Power Brush attachment is a definite improvement over previous revisions. You're not required to clean the brush after every use to released trapped hair. The Power Brush is powered by the vacuum's internal battery, so using it will consume more battery, but I've yet to have an issue with the battery running out, even during extended use. The quick release bagless design is an improvement over older models that required filter bags, though the compartment is quite small. Once again, this vaccum is not intended for large areas or large volumn jobs. My only real complaint is the location of the power button. During normal use, that is where my index finger prefers to rest for stablization while reaching with the vacuum. I'll turn it off 20 times during a small job. I'm sure the power switch will wear out long before any other component, at least for me.HBailey

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

I have an older, corded Dyson which is still a workhorse. But since it is quite heavy and I am older, I can no longer easily carry it up and down stairs. So this corded one now stays upstairs which is carpeted, and the V12 Detect Slim is perfect for downstairs which is all tile/hardwood. I have 2 very fluffy cats which shed a lot – constantly – and will sometimes scatter litter when covering their waste. I tried another stick vacuum which was great for about a year, but then started dropping the litter back down and out onto the floor again so this was frustrating and useless. Back to Dyson and so far so very good. The one small feature that helped me finally make the choice of the V12 Detect Slim is the "on/off" button over the trigger in the other models. I have a bit of arthritis in my hands and the trigger would probably not be comfortable for me. I also love the laser attachment to find all the litter scatter pieces that are not easily seen but certainly are felt by bare feet. I've only had this vacuum for a short while and have not tried all of the attachments yet but am hopeful that my furniture will be cleaner of cat hair just as my floors seem to be. Yes, the dust bin is small, but it's so easy to detach and empty I don't find that to be an issue for me. As long as the V12 Detect slim keeps holding the litter in this bin, I will keep singing its praises. I also bought the standing Dok and love this. Would just like a holder of some sort to attach to the stand for holding more of the attachments. So, considering how well my older, corded vacuum has performed and continues to perform, I'm hopeful for similar performance from the V12 Detect Slim.SueD12

I was very excited to get the Dyson V12 Detect Slim Cordless Vacuum Cleaner, especially since I have had such great experiences with other Dyson products. Packaging and assembly with a breeze pretty self explanatory. I was impressed from the start with how lite it was, which made is very convenient for the stairs in our house. It was easy enough for the kids to carry around and use too, which is always a plus! I found it fairly easy to use for over head tasks too. I liked that it only has a single button power control. The LCD screen is probably my favorite feature. It shows you what has been lifted on the different surfaces, it is clear and easy to understand. In fact at one point it wasn’t functioning properly and the LCD screen told me what the problem was right away and I was able to fix it right away. I love that I didn’t have to trouble shoot it and take the whole thing apart to figure out the problem. It came with some neat attachments, the fluffy yellow and purple roller that is perfect for our wooden and tile floors, it had no problem fitting under our dining table and coffee table, this saved me time from having to move the furniture around. It comes with a wall dock that provides a way to easily store all the components while charging it as well. It included a neat hair screw tool, the allows you to pick up pet hair making pet spaces easy and fast to keep clean. They have a new design on the motorbar which helps to detangle long hair, eliminating the need for me to take it apart to cut out tangled hair like I have had to with other vacuums. You can select from the three cleaning modes depending on what job you are tackling. The waste bin is super easy to empty, simply point it in the trash can and push the lever to release the dirt. It is quick and straight to the point and I didn’t have to tough anything so my hands never got dirty. I love that it gives you 60 minutes of charge unlike previous machines that gave my around 20 minutes, also I found that the battery did a great job of holding the charge even when it was not in use or plugged in. The only “con” I would say I found was that if you doing a bigger job like cleaning more that a few rooms at a time, you have to stop and empty out the bin more often perhaps because it is a smaller unit but if you don’t mind that it really isn’t an issue. I would absolutely recommend this product to my friends and family.knamed2016

I have 3 (now 4) Dyson vacuums, I have the Airwrap and it is so awesome I wanted to try their other products. I purchased my first used D6 from eBay, I wanted to try one to see if it worked as well as it was claimed. I liked it but wanted a newer so I gave that one to my son and saved up and went with the V10 model (which I still have and still love), I then purchased the canister (refurbished) for deep cleaning items like furniture because the V10 would only go about 30 minutes and that was frustrating to me. I wanted something with a swappable battery but did not want to spend another $600 so when the small one (Omni Glide) came out I got it from Best Buy and found some extra attachments on ebay for it (mini motorized tool) and that one was excellent for day to day and my car, the battery lasts forever and is swappable, but I never needed a second for that one. My daughter borrowed it (she cleans houses) and she loved it so I let her keep it and found this one, which is in the middle of the 2 I have. I think the laser might send my OCD into overdrive because it showed everything on the floor when it looks clean without it. It is crazy how much dust it shows. I am glad I can turn it off if I choose, but I have not done that. IMO this is the best of the 5 I have tried. The battery seems to last, but it is swappable so when they are available I will be buying an extra. But so far I am using eco mode mostly and the battery lasts longer than I expected. The suction even on eco is better than my D10, my D10 does not suck up the throw rugs, but this one does. I wish I could adjust the suction to lower for this reason but all around this is a great cordless. I like the power switch because it makes it easier when using some of the attachments, not having to hold the trigger, but I am torn as I also like the trigger switch and miss it a little.M00nbeam

Not sure yet how to rate this vacuum. I recently bought this model as a replacement for model nv681. I like the features of the Shark vacuum, but it didn't last the full 5 years. It began literally falling apart after about 4 and one half years. The brush roller is literally hanging on by a thread. I hope the new one holds up better and longer that my first one, and performs at least as well as the first model. Also the customer service for Shark needs much improvement. When I called to get some answers, I got a major run around. There is no one to talk to when trying to get answers about problems. I would recommend this vacuum with reservations.Rita

I am a vacuuming obsessed weirdo! I just love to vacuum for some reason. I love the before and after and love the feeling of having a nice clean floor. That being said I tried out all kinds of other vacuums while never really finding one that was great until I bought this vacuum. It's got everything I wanted in a vacuum! I should have known to stick with Shark because I have an old lift away professional that I've had for well over 10 years!. It's even still going strong after all the abuse I've put it through but it's just time for a new one. Only reason I tried switching brands is because the upright sharks are quite heavy and I now have stairs in my place that are hard to clean witha a heavy uptight.. After multiple failures with other popular brands I found this one that converts into a canister vac making it much lighter to use on stairs. I'm in love with this thing. It works so well and it's super powerful with all the bells and whistles that I could ask for. The LED lighting on the pull out wand is a huge plus! Lights up anything I'm trying to vacuum. I vacuumed my bedroom soon as I got it right after vacuuming with a popular Eureka that I had previously bought and it was amazing what this vacuum picked up that was left behind by the Eureka. Hopefully this one lasts as long as my other Shark did!Brock Sumner

We bought this 3 years ago and the hose split along the ridges. We use it less then the recommended cleaning regimen that carpet manufacturers recommend (daily). Shark claims it's not under the 7 year warranty because we sweep to much.

If your product can't hold up to reasonable use then it's worthless and I'm taking my business elsewhere.

I also find all the nooks and crannies this vacuum has hard to keep clean (canister, wand attachment for furniture top guard thing)

Replacement parts are unreasonably priced with the company's less then expected life expectancy.Patient Farmer

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

The first point we we make is that most of the 'positive' reviews are from customers who have not owned one for very long! Wait a couple of years (i.e. until the 'guarantee' has run out!) then see how you feel about it! Like other customers we have read on here – and other review sites – ours starting playing up just after the 2 year guarantee had expired. And like many other 'negative' reviewers it was the 'trigger' that became temperamental at first and has now ceased working altogether – and the machine won't take a charge now either. We called the Support number to be advised that our only option was a replacement "main body assembly" at £85 – but we then got cut-off somehow, so I called back and went through the entire process again to be told that the part we need is not available in stock! But this time we were given another option – have the machine collected to be serviced and repaired as necessary by Dyson for £79 – plus any parts that would be required including the replacement main body assembly at £85! Utterly shameful! For £600 you expect to get something that will be robust and long-lasting. When Dyson were entirely "Made in Britain" they were excellent – but now they are absolute rubbish. This is the second we have had since they are no longer 'British Made' – the first was appalling and we were only drawn to this second one by the fact that we didn't find anything any better when we first looked around and by 'customer reviews' which we now understand are largely written by people who havn't owned one for long enough! Our 2 and a bit year old Dyson v11 is now consigned to 'landfill' (which in itself rankles and we are extremely disappointed about!) – we will take our time this time around to find something better and will NEVER buy a Dyson again!Chris

I have used the V11 for 6weeks. The suction power is very impressive. The suction is better than my corded Miele vacuum cleaner and it is much quieter and way lighter. It has removed far more dirt than the Miele which is only two years old. The V11 has brought vacuuming into the 21st century. The various attachments are easily attached and removed, the machine is light, steers easily over carpets and hard floors. The ‘boost’ setting has huge suction power, which I rarely need to use, the ‘auto’ and ‘economy’ settings are perfectly adequate for 99% of usage. I have a Labrador which moults continuously and the V11 picks up all the dogs hairs without any problem from both carpets and hard floors. The battery is currently more than adequate, I have not yet run it flat, using it in a 3 bed size house. Emptying the bin is very simple and works easily. The floor brush head keeps itself clean, I,e,there are no hairs wrapped around the roller and after 6 weeks it still looks like new. Dare I say it is a joy to use – even the kids are using it because it is so easy to operate !! I’m not impressed by many things and I’ve had Bosch and Miele vacuum cleaners which were both good but, this V11 out scores them hands down, no contest. I would happily go out selling the Dyson V11 as it is such a a convincing machine, I highly recommend it. ( And no, I am not a dyson employee!! ).Geoff

It sucks up more dirt even after I’ve vacuumed with my Shark! Now I’m finally able to shampoo my carpet without accumulating dust bunnies in my shampooer. It even works great on my kitchen floor. Best vacuum I’ve owned due to its lightweight material and excellent performance. It sucks up pet hair and long hair without getting tangled in the vacuum. It can reach and turn in a wide range of directions. The only down sides are that its power trigger must be held at all times to keep the power on. However, you can buy an attachment on Amazon to keep the power on without having to hold the trigger. Also, for some reason, I can’t consistently easily detach the canister from the wand. Might take practice. It has user friendly and simple instructions to get started. Cordless is the way to go! Note I haven’t used any of the accessories yet except for a pet hair groomer that I bought separately and that worked great.Christina

Owned homes for 45 years, probably as many vacs, because I'd buy new ones because the newest and greatest latest vacs weren't so great! Years ago I tried Dyson and Shark. Shark destroyed my rug. When I tried Dyson- the Upright Animal, I knew that was it, my search was over. I added the Upright Compact When the Stick came out- that was it! NO MORE CORDS! I still have the Uprights, but they're barely used, though still working fantastically. I'll pass them on to someone. BUT THE STICK IS AMAZING. I can do my entire 4 level split SINGLE multi room-4 bed, 3 bath, playroom, basement, fam and liv room, sunroom, with various types of flooring: area rugs, hardwood, slate, LVPlanks, tile, and animals, grandchildren,. I've never run out of battery, I use low or medium, mostly medium. . My first V10 was $700. It was worth it, by the time I bought a vac every year or 2, the cost was as much as the Dyson, and they weren't the power nor built as well- those awful belts, bags, etc., constantly taking part for hair, string, removal. If you're on the fence, or deciding between this and the V8 at $50 less(though still a good vac), this is the better deal at $150 off with larger bin, better suction, 3 speed modes, battery status. I'm buying a second at this price!!!skittles2

Pros: Lightweight and very easy to manoeuvre. Small enough to store away easily, replaced my 10 year old dyson, was unsure if it would be powerful enough going from a corded to cordless, not disappointed! Great suction, 3 settings if you want to preserve battery charge. Very good all round, brought as a hoover for car/caravan with a view to maybe fully replace old dyson if good enough. More than good enough for the smaller home as a full charge is about 20 mins run on medium setting. Recommended Cons: Length of charge may not be suited to larger homes or looking to deep clean on high setting (you really won't need to often setting 2 is plenty for general day to day vacuuming) worth pointing out a full charge on high setting lasts 6 mins! Again more than enough for day to day users or for a quick whizz around. To use it it has a trigger (like a lawn mower and hold down), which not an issue for me but may hinder if you have mobility issues. Not really a big deal but when picking the unit up you also grab the trigger inadvertently and start the machine 🙂Jessica

The first point we we make is that most of the 'positive' reviews are from customers who have not owned one for very long! Wait a couple of years (i.e. until the 'guarantee' has run out!) then see how you feel about it! Like other customers we have read on here – and other review sites – ours starting playing up just after the 2 year guarantee had expired. And like many other 'negative' reviewers it was the 'trigger' that became temperamental at first and has now ceased working altogether – and the machine won't take a charge now either. We called the Support number to be advised that our only option was a replacement "main body assembly" at £85 – but we then got cut-off somehow, so I called back and went through the entire process again to be told that the part we need is not available in stock! But this time we were given another option – have the machine collected to be serviced and repaired as necessary by Dyson for £79 – plus any parts that would be required including the replacement main body assembly at £85! Utterly shameful! For £600 you expect to get something that will be robust and long-lasting. When Dyson were entirely "Made in Britain" they were excellent – but now they are absolute rubbish. This is the second we have had since they are no longer 'British Made' – the first was appalling and we were only drawn to this second one by the fact that we didn't find anything any better when we first looked around and by 'customer reviews' which we now understand are largely written by people who havn't owned one for long enough! Our 2 and a bit year old Dyson v11 is now consigned to 'landfill' (which in itself rankles and we are extremely disappointed about!) – we will take our time this time around to find something better and will NEVER buy a Dyson again!Chris

I have used the V11 for 6weeks. The suction power is very impressive. The suction is better than my corded Miele vacuum cleaner and it is much quieter and way lighter. It has removed far more dirt than the Miele which is only two years old. The V11 has brought vacuuming into the 21st century. The various attachments are easily attached and removed, the machine is light, steers easily over carpets and hard floors. The ‘boost’ setting has huge suction power, which I rarely need to use, the ‘auto’ and ‘economy’ settings are perfectly adequate for 99% of usage. I have a Labrador which moults continuously and the V11 picks up all the dogs hairs without any problem from both carpets and hard floors. The battery is currently more than adequate, I have not yet run it flat, using it in a 3 bed size house. Emptying the bin is very simple and works easily. The floor brush head keeps itself clean, I,e,there are no hairs wrapped around the roller and after 6 weeks it still looks like new. Dare I say it is a joy to use – even the kids are using it because it is so easy to operate !! I’m not impressed by many things and I’ve had Bosch and Miele vacuum cleaners which were both good but, this V11 out scores them hands down, no contest. I would happily go out selling the Dyson V11 as it is such a a convincing machine, I highly recommend it. ( And no, I am not a dyson employee!! ).Geoff

I purchased this from QVC on april 25, 2021, When I got it, I was thrilled–it performed like a dream and I could not imagine having a better vaccum. One year later, the device that holds the unit upright broke; a couple weeks later, the ability to utilize the floor/carpet option failed, so I had only one speed. Today, the brush rolls stopped rotating. I contacted Shark, thinking I had a 3 year warranty, only to find out it is a LIMITED warranty and does not cover the base unit that is experiencing all the problems. I was told they could send me a replacement unit for $95, which is nearly half of the original cost of the unit when I purchased it new. I declined, and was then told that I could have the replacement base unit for half price, as part of the "Limited Warranty." Needless to say, I am disappointed that Shark does not fully disclose it warranty practices. It seems that every time I see one of its infomercials on TV, the President of the company is constantly raving about how Shark stands behind its products. I will have to do some deep thinking the next time I purchase a new vac, as I have felt somewhat betrayed by the organization and its warranty practices.bucksfan

I’ve always heard people talk so highly of Shark Vacuums. I was so excited when I bought this. I was gonna get it home and my floors would be so clean,I’d be one of those people that people would compliment on how clean it was. Now, I’m not one to write scathing reviews and I’m always the first one to say that that one person out of hundreds that gave something one star is probably being dramatic, but Today I have to be the one person, even if y’all are gonna think I’m dramatic. So here we go. Don’t waste your time. This is the worst vacuum I’ve ever seen in my life. And I’ve seen quite a few (my mom had a vacuuming problem as a kid. We would go through one a year because she would wear them out so quick). Anyways where do I begin. It advertises as a pet vacuum. Which was a selling point as I have several cats and dogs. But it only picks up a piece of cat litter if you’re straight on top of it on hardwood floors and forget about it on carpet. As far as hair, it will pick it up from the carpet but it doesn’t suck it up so it leaves chucks of pet hair behind it as if it was Hansel and Gretel going into a forest. If it does manage to pick up the hair, it gets stuck in the hose so any piece of dirt that get sucked up behind just keep packing into the hose. I feel like if it was a person I’d have to give it the Heimlich maneuver it was so clogged. So every time I used it it would get clogged and I would open up the part that’s designed to be the there if something got clogged (I didn’t realize I would have to use it so often) and when I opened it dirt would naturally spew out everywhere so I would clean it out, put it back together, and now I would have to clean up what just spewed out of the vacuum which would just turn into a vicious cycle. This has happened every single time I have used it in the last six months. I’ve finally gotten so frustrated with it that I took it into the basement and slammed it against the cement wall until it was in several pieces. And you know what? I bet know it will work just as good as beforeKristin

I've had a few vaccums over the years but felt it time to invest in a pricer model and am very happy I did. It has great suction. Attachments that work removing fur from my furniture. Use it as a regular vacuum, wand or hand vaccum, with a easy step release from the main attachment. Easy to empty and clean, with cleanable filters, and so far, the main attachment is as advertised and hasn't tangled up with hair. 2 small but surprising features I love are light on the main attachment, and the hinged cord hook. I thought the light was silly at first but I never knew how much I was missing while vacuuming on sunny days or with all the lights on, but the vaccum light really illuminates. While the cord hook rotates 180° to allow removing the cord bundle in one go, versus unwrapping it off of both hooks. I own a rabbit, and the only short coming I have experience is that the main attachment can have difficulties picking up bigger debris like, wood shavings and rabbit dropping. I attribute that to the debris not fitting under the brush than the vaccum not being able to suction it up. Regardless it still deserves 5stars as I love this vaccum and would buy it again.Kara

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

Purchased this vacuum as I appreciate the convenience of a cordless vac and only have my upper level and stairs that are carpeted. I am extremely happy with the performance. Both my Daughter and I have long hair and the self cleaning roller brush is amazing. Picks up everything from my hardwood floors in the first pass. Battery run time is optimal for what I need and hands down it outperforms my cordless Euphy stick vac. I also have a large dog with short hair and it did a fantastic job picking up hair that I couldn’t even see on the floor. Price point was great (bought on sale and Best Buy had the lowest price). Would highly recommend if you’re looking for a great cordless stick vacuum. Would be nice if this had a stand or bracket that I could pop it Into in my pantry, but not a huge deal.Jaemi

Purchased this earlier this year when we got our puppy, and what a life saver! Beat hauling a bigger vacuum out and being limited by electrical outlets, especially with a busy puppy around the house. I saw the reviews about losing suction, but you should be keeping the canister cleaned after each use anyway which is as simple as releasing the bottom into the trash. Any other suction loss is usually due to hair or lint building up in the vacuum head which takes 2 minutes to clear. Works great on floors and carpet, super light to do the stairs and bring up and down the stairs. Charge lasts me about 2-3 days use. No complaints other than it could be “prettier”? Lol. Happy Customer here.BBB Customer

I live in an 800 square foot apartment with hardwood floors and one longhair cat, and I found this vacuum unable to cut it. It comes with a rolling cleaner, a brush attachment and a corner attachment. When packed up to charge, there’s no place to put the brush or corner attachment. The rolling cleaner has two small felt wheels that allow it to roll. On first use, both of the wheels became full of cat hair and locked up. I tried to clean them, but it wasn’t immediately apparent how to do it. Eventually I was able to pry them out, with some slight cosmetic damage to the wheels. I’m used to using a roomba, and don’t mind some light maintenance work to keep a vacuum running well. What’s not acceptable is the difficulty of removing and cleaning those wheels, and that they fully locked up so quickly.Dan

I have an older, corded Dyson which is still a workhorse. But since it is quite heavy and I am older, I can no longer easily carry it up and down stairs. So this corded one now stays upstairs which is carpeted, and the V12 Detect Slim is perfect for downstairs which is all tile/hardwood. I have 2 very fluffy cats which shed a lot – constantly – and will sometimes scatter litter when covering their waste. I tried another stick vacuum which was great for about a year, but then started dropping the litter back down and out onto the floor again so this was frustrating and useless. Back to Dyson and so far so very good. The one small feature that helped me finally make the choice of the V12 Detect Slim is the "on/off" button over the trigger in the other models. I have a bit of arthritis in my hands and the trigger would probably not be comfortable for me. I also love the laser attachment to find all the litter scatter pieces that are not easily seen but certainly are felt by bare feet. I've only had this vacuum for a short while and have not tried all of the attachments yet but am hopeful that my furniture will be cleaner of cat hair just as my floors seem to be. Yes, the dust bin is small, but it's so easy to detach and empty I don't find that to be an issue for me. As long as the V12 Detect slim keeps holding the litter in this bin, I will keep singing its praises. I also bought the standing Dok and love this. Would just like a holder of some sort to attach to the stand for holding more of the attachments. So, considering how well my older, corded vacuum has performed and continues to perform, I'm hopeful for similar performance from the V12 Detect Slim.SueD12

I was very excited to get the Dyson V12 Detect Slim Cordless Vacuum Cleaner, especially since I have had such great experiences with other Dyson products. Packaging and assembly with a breeze pretty self explanatory. I was impressed from the start with how lite it was, which made is very convenient for the stairs in our house. It was easy enough for the kids to carry around and use too, which is always a plus! I found it fairly easy to use for over head tasks too. I liked that it only has a single button power control. The LCD screen is probably my favorite feature. It shows you what has been lifted on the different surfaces, it is clear and easy to understand. In fact at one point it wasn’t functioning properly and the LCD screen told me what the problem was right away and I was able to fix it right away. I love that I didn’t have to trouble shoot it and take the whole thing apart to figure out the problem. It came with some neat attachments, the fluffy yellow and purple roller that is perfect for our wooden and tile floors, it had no problem fitting under our dining table and coffee table, this saved me time from having to move the furniture around. It comes with a wall dock that provides a way to easily store all the components while charging it as well. It included a neat hair screw tool, the allows you to pick up pet hair making pet spaces easy and fast to keep clean. They have a new design on the motorbar which helps to detangle long hair, eliminating the need for me to take it apart to cut out tangled hair like I have had to with other vacuums. You can select from the three cleaning modes depending on what job you are tackling. The waste bin is super easy to empty, simply point it in the trash can and push the lever to release the dirt. It is quick and straight to the point and I didn’t have to tough anything so my hands never got dirty. I love that it gives you 60 minutes of charge unlike previous machines that gave my around 20 minutes, also I found that the battery did a great job of holding the charge even when it was not in use or plugged in. The only “con” I would say I found was that if you doing a bigger job like cleaning more that a few rooms at a time, you have to stop and empty out the bin more often perhaps because it is a smaller unit but if you don’t mind that it really isn’t an issue. I would absolutely recommend this product to my friends and family.knamed2016

I have 3 (now 4) Dyson vacuums, I have the Airwrap and it is so awesome I wanted to try their other products. I purchased my first used D6 from eBay, I wanted to try one to see if it worked as well as it was claimed. I liked it but wanted a newer so I gave that one to my son and saved up and went with the V10 model (which I still have and still love), I then purchased the canister (refurbished) for deep cleaning items like furniture because the V10 would only go about 30 minutes and that was frustrating to me. I wanted something with a swappable battery but did not want to spend another $600 so when the small one (Omni Glide) came out I got it from Best Buy and found some extra attachments on ebay for it (mini motorized tool) and that one was excellent for day to day and my car, the battery lasts forever and is swappable, but I never needed a second for that one. My daughter borrowed it (she cleans houses) and she loved it so I let her keep it and found this one, which is in the middle of the 2 I have. I think the laser might send my OCD into overdrive because it showed everything on the floor when it looks clean without it. It is crazy how much dust it shows. I am glad I can turn it off if I choose, but I have not done that. IMO this is the best of the 5 I have tried. The battery seems to last, but it is swappable so when they are available I will be buying an extra. But so far I am using eco mode mostly and the battery lasts longer than I expected. The suction even on eco is better than my D10, my D10 does not suck up the throw rugs, but this one does. I wish I could adjust the suction to lower for this reason but all around this is a great cordless. I like the power switch because it makes it easier when using some of the attachments, not having to hold the trigger, but I am torn as I also like the trigger switch and miss it a little.M00nbeam