Best Vacuum For Pets And Allergies (2023 Update)

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

Ordered this bundle for such a great deal! Unfortunately, the item was delivered to the wrong address by FedEx. Totally not Hoover's fault. They re-shipped another bundle to me, and it worked out well the second time. I love these vacuums! They do a great job on our hardwoods and rugs and carpet. Our two year old loves to help vacuum too – that's how light the stick vacuum is! Being cordless is such a plus!!! Only wish that the batteries weren't so expensive, but that's not a huge deal. We purchased one extra battery just so both the handheld and stick have their own batteries. I will say that the handheld is far inferior to the stick, but it works for what we need (to do the stairs and our cars) – just have to go over the same areas multiple times, as the suction isn't stellar. I would recommend and purchase the stick vacuum again for sure… just probably not the handheld.Moon

I bought this cordless vac because I like any conveniences I can get when it comes to house work. I use my floor cleaners more often when cordless. I can glady skip wrapping/unwrapping, plugging/unplugging cords in and out of electrical outlets from room to room. I've been happy with this cordless since I got it last July (not quite one year old). It was an upgrade overall from what I had. However the hose got a hole in it not about 6-7 months in. Not from anything I could figure out. I duct taped it and after a second hole, I contacted the Manufacturer, since it's still within a 3 year warranty. They said the hose is not made anymore – already out of making the parts??? They will replace it — okay, — but I have to mail the whole vac back on my dime. They will pay for the shipment of the new unit. Which may be kinda fair, but it's too soon for this type of episode with a not quite a year old vacuum. Since the parts are not being made – there's no commitment to this product by the mfr. I did not buy at this store, but thought I would let someone know if considering — please don't do it.Chickee

I was going back and forth between this and the shark navigator cordless. They seemed pretty even on reviews. I mostly decided on this because it's was on sale on the Hoover website! I had to wait a little longer to get it then I would from other sites(about 5 days from the day I ordered it) but it was worth the price difference for sure. I was worried about it as I have 4 dogs. A great dane(high shedder short hair), a Mini Aussie( How shedder clumpy hair), a King Shepherd(high shedder clumpy long hair) and a Cheweenie(high shedder short hair. I also have a maine coon cat. So, I essentially have lots of hair everywhere, all the time. I do NOT know how this performs on carpers because I bought it for my wood floors( bathrooms(2), hallway, entryway, dining room, and kitchen.) So far it has worked great for me. I have had ZERO clog issues despite the amount of hair it has to pick up and I have been able to vacuum all the above mentioned rooms in one swoop without the battery going dead. It picks everything up easily. I actually accidentally sucked up a good size piece of paper today and really though it would cause my first clog, but atlas it didn't. So far this vacuum is performing perfectly for me. I think the only downside I can think of as of now is the fact that a replacement battery is 100$. However, there are off brand batteries other places that are compatible with this vacuum for half the price, and the reviews on them state that they actually work better than the original hoover battery… So, I will probably just go that route whenever I need a new battery. If you want a cordless for wood (or any non carpeted) floors, this one is definitely recommended. And it does hold up against that pet hair!Ameri5

Honestly haven’t had any major complaints about the vacuum. We do have kids so we use it probably every other day to 2 days. It’s a compact vacuum which is a plus. The one tiniest complaint I’d have is after going back and forth a couple times there are some items that you would think the vacuum would pick up, but doesn’t. Instead, I use the detachable wand for those odd pieces. I should clarify, the vacuum has picked up 99% of what is seen on the carpet. It’s just those random odd stragglers and it doesn’t happen every time. As for our tiles, I just use the wand to pick up anything necessary then jet swift it but that’s a different product.GL

To start off I would have to say that the Dirt Devil Endura Max Upright vacuum is a high quality performing product. There is very great suction when it comes to pet hair and even popcorn in the carpet that my child had spilled. The spinning brush is adjustable to many settings. Such as bare floor to higher profile carpet. It does a great job of pulling dirt and hair out of my medium profile carpet. It isn't to heavy so when I use the extended hose handle I can carry it from place to place. One thing in was not a fan of was the multi dusting piece. It was a little to bulky to fit into my window seal to get that dirt out. The smaller end was also not long and thin enough to fit into my dryer vent. The dusting piece also added extra unnecessary bulk. It is a nice concept but it isn't as great as the individual pieces. Other than my opinion on the duster, I really enjoy and love my Dirt Devil Endura Max Upright vacuum. If you are contemplating this purchase, I recommend you try this product. You won't be disappointed.Chelsea1

Other than marrying my ex husband, buying this vacuum was the worst decision of my life. It is bulky and cheap plastic. Extremely loud and makes my arm go numb from all of the vibration! It has a "hardwood" setting but the brush still spins in that setting, which can scratch the hardwood. I was excited about the pet brush attachment, but is doesn't really work since the attachment will NOT stay on the hose or in the attachment holder, for that matter. It does not have much suction, I feel running a lint brush over the carpet would pick up more! I won't even give this vaccum away because I wouldn't want anyone to hate me!BBB Customer

I LOVE my Hoover Total Home Pet bagless vacuum cleaner! I vacuum my house at least daily due to having one big dog and 2 cats that all seem to shed. I usually end up purchasing a new vacuum every year. I have owed so many vacuums over the years and I have never bought the same one twice. I think I have found my forever brand and model with the Hoover Total Home Pet bagless vacuum! I love how powerful this vacuum is! After one vacuum, I was amazed at how much hair was in the canister! I love that the vacuum is lightweight since I have to carry it to three different floors in my home. I like the different settings for both the carpet and the hardwood as my home has both types of flooring. The suction on this vacuum is so powerful, you will be amazed! The tools that came with this vacuum are awesome! The quick release cleaning wand is perfect to clean those high areas and the dusting brush is extremely helpful with cleaning the blinds, curtains and ceiling fans. My favorite attachment tool though is the pet turbo tool! This tool is so easy to use and gets all the hair off my couches and steps! Thank you Hoover for making such a powerful vacuum cleaner! I think I have found my forever brand!Crystal

The overall feel of this vacuum cleaner would best be described as cheap. The plastic used for the housing is flimsy and the handle itself feels unsecure. The dirt collection canister is difficult to release due to the manufacture glue holding the flap in place. The brush attachment stopped working within 10 minutes of use and when it does run the attachment provides poor cleaning power. Overall I am not satisfied with the vacuum and I have begun my return of the item. I purchased this and a Hoover carpet cleaner and I am just as displeased with the cleaner.Bill

I've had this vacuum for a b little over a year as a spare for upstairs. I don't use it that often and it had worked fine for what I needed. Then it shut off the other day while using it. I discovered hair clogs in the hose. Seriously disappointed since this is specifically for households with pets. I cleared the clogs, cleaned the brushroll and tried again. There was very little suction and it still turned off after a few minutes of use. I took out the filters & made sure they were clean. I was actually surprised at how clean they were. Tested it again this morning and there is still no suction. It gets hot and shuts off. Not sure if I should spend the money to get it services or just throw it away. I don't remember if I registered it for the warranty and there doesn't seem to be a way to check the website.Candace

For a long time I was considering returning this vacuum. The only reason I haven't is because it works well enough and I don't have the time to go vacuum hunting. It's an okay vacuum but it is literally just okay. The suction is good but after a little while the vacuum becomes hard to push. It does pick up a lot of dirt, dust and hair though. The hose suction is terrible and practically nonexistent. I used the hose to vacuum up a spider which, with my old vacuum, would have killed it. But this vacuum didn't kill it and it somehow escaped (I got it the next day with a shoe but really, it's that easy for them to escape??). Also the attachments will not stay on the vacuum AT ALL so I have to keep them in a bag. The cord is long, but too long. Even if you leave it wound, it often falls off the hooks while vacuuming and gets in the way.JustAGirlFromSomeplace

This vacuum was purchased by my household less about 10 months ago and it's already broken. I have used it almost daily, so it's gotten a lot of use. Worked great at first, but had to replace belts at least once a month because they kept breaking. I was using the vacuum at the correct setting for carpet height, however it kept switching to bare floor mode by itself. I wasn't sure how that was happening. Also, the top part of the handle cracked in half, which I believe is due to design flaw. When you are pushing the vacuum, this seemed to be the point that would bear the most weight and it's the thinnest part of the handle. It's good if you are in need of a vacuum on a budget, but don't expect it to last long.kristywink

Seriously, this thing is epic. Still mostly plastic on the exteripr, but, unlike cheaper vacuums, this has a but of quality and detail to it. The quality of plastics is higher, the quality of molds and designing are better too. This thing is no louder than any other vacuum I have ever owned, with the brush ruler off. But, turn that on (it can be disengaged on the fly with a foot pedal fit quick switching between carpet and hardwood floors – nice), and it is rather loud. You definitely know those brushes are spinning. I am fine with that, but some may be snowflakes about noise (or have sleeping babies – I understand not wanting THIS vacuum if you have a baby and relish a little nap time). If you aren't whisper-thirsty… THIS Vacuum will suck the ghosts out of a haunted carpet. I literally only have two rooms with carpet and a hallway, yet this sucker nearly filled its canister on the FIRST use! Seriously, I pulled up enough dirt, dust, sand dander, and dog fur that I ended up with about two pounds of filth to dump once I was done (and I only vacuumed the master bedroom and hall!!!). If you can get this vacuum for……. under $150, grab it! Easy to assemble, easy to use, very sturdy, very VERY well made for the price I bought mine at, and DOES A DAMN GOOD JOB. Did I mention it works on bare floors too?triumpantrat

I bought this vacuum in 2018 when my 1st little one arrived. It was great at picking up the crumbs. We used this daily for 2-5 minute intervals around the dinner table. After about 1.5 years the batter on it died. It's not replaceable either which means the unit is junk. I contacted B&D to do a warranty claim and they sent me a "new" replacement. Well guess what's happened again after about 1.5 years of the same use… Battery is dead AGAIN! I tried contacting B&D again and was asked multiple questions about the unit lastly being the inscribed manufactured date on the bottom of the unit. It was from 2018, meaning 1.5 years ago when the 1st vacuum died, they gave me an old, and probably refurbished unit. This date meant that I could no longer receive any type of warranty work, even though when I received the vacuum it sure wasn't in 2018… I will not be purchasing a replacement at this point and will go out of my way to no recommend this product to other.JoeBazooka

I give it 5 out of 5 over all for suction power and the ability to clean out the whole canister in the garbage with just the push of a button. You can actually clean the whole canister and filter with with soap and water let it air dry. The filter is reusable and cleans out very well. It’s unbelievable what things this vacuum actually picks up. I love LED head light lamps on the front of the vacuum you can really see the dirt and hair when the lights are on and off! The real bonus about this vacuum is the cordless feature no cords to worry about. Turn it on and go! The only negative thing that really disappoints me is the battery power only last 5 to 10 mins if your lucky this is super frustrating. I actually end up buying a new Black Decker battery for $77 off of Amazon.ca. This battery last anywhere from 20 to 30 mins longer the vacuum runs like a dream now. I got this model of Bed, Bath and Beyond website. I highly recommend not paying full price for it because what ever money left over you will need a new 20V Max Black Decker Lithium 3.0AH battery they sell on Amazon.ca. #visualeyecandy.r

I loved this vacuum. It was my birthday present and my husband and I drove down to the States to get one that was on sales there. It was easy for me to carry around and the hose helped me get into smaller place. So much better than your typical dust buster. Within a few years the battery became very weak and I only have about 20 seconds of power now. I called around and there is no battery replacement for it. There seems to be nothing else like it on the market. I'm so sad!! 🙁Spider

Shark Rocket Pro Corded Stick Vacuum is light weight & really easy to remove the canister from the stick stick. Glides nicely over our entire house which has mostly wood floors and tile, but did well on multiple rugs with different pile heights. It even comes with attachments to clean the stairs, furniture or our SUV & truck. We had a different cordless one but needed a vacuum we didn’t have to worry about running out of battery 1/2 way through our home. The cord is super long so that helps us from having to re-plug every few feet. The dust compartment is simple to empty and clean out with a press of a button. We have 2 dogs and 4 kids so we’re constantly vacuuming, the power is awesome and it’s convenient to easily unload the debris. It’s lightweight too, so it’s easy for me to move around the house without it being a hassle. There is a little downside to it, which is that it doesn’t stand on its own, so you’ll have to either prop it on something or fold it (which is easy) in order to do something else if needed while vacuuming. So I’m taking it down a star for that since I do have to stop and pick up toys etc having kids & pets constantly playing.Heathermthomas

The Shark Rocket Pro, picks up VERY well. The area I first vacuumed with it, was a area that had been vacuumed the day before. Within five minutes, the Shark had picked up A LOT more. The vacuum was easy to assemble and the attachment comes apart easily to be able to vacuum the ceiling and other had to get to areas. The Shark glides across any floor easily and turns easily. The only drawback I found with this Shark machine was the motor was near the top of the handle and it made the machine top heavy. It doesn’t stand on it’s own. There are two small attachments that didn’t have anywhere to attach to the machine, that I could find. But, as well as this machine works, I find these to be minor problems. As you can see from the photo, it picked up quite a bit after only a five minute vacuum. I have animals and cleaning hair has always been a problem.adcatex6

This Shark Rocket Pro Corded Stick Vacuum works GREAT ! I really like how light weight it is, I can very easily maneuver it around the house with little effort and let me say how GREAT it picks up all the dirt and debris from my floors. My carpets are much cleaner/fluffy and my hardwood floors are cleaned better than when I sweep. I am very excited and satisfied at how much debris/hair/dust/dirt was in the debris container. This vacuum has PLENTY of attachments that I can use on my stairs and I'll even be cleaning my curtains and window seals. As small as this vacuum is, is does the job QUICKLY and very EFFECTIVELY, much much better than my current canister vacuum. This Shark Rocket Pro Corded Stick Vacuum is much quieter and very stronger in terms of suction than ANY vacuum I've ever owned. I went from 45 minutes of vacuuming to 15 minutes, WHAT A GREAT IMPROVEMENT ! Overall, I would HIGHLY recommend the Shark Rocket Pro Corded Stick Vacuum if you want clean floors with little effort AND multiple attachments that can simplify and clean the most hard to reach places and other areas.liljayp

I am a highly experienced electronic repair technician. I just rebuilt a Shark Rotator Professional lift-away vacuum. Of course users fail to replace or clean all three filters causing loss of suction. Cleaning these with warm water and dawn dish soap works best. The unit claims to have thermal monitoring protection on the brush roll base and its design is causing the complaints of failure to work on carpeting in consumer homes. There is no thermal sensor. It uses a D.C. motor to a circuit board where a series low ohm current drop resistor exists. When the motor is slowed , thwe motor draws more current which lowers the resistence in the moter resistor series circuit causing increased voltage drop on the resistor triggering the circuit and activating the motors disconnect relay turning off motor. Although it does much to protect the motor in case of armature freezing with current applied. It makes the consumer unhappy because they cant vacuum carpets as they expect to paying almost 400 dollars for this nice vacuum. The fast fix is simply taking a soldering iron and lifting on side of the feed back silicon diode and reassembling unit. Now you will find the brush roll attachment actually works and does an awesome cleaning job on any carpet. Be sure to use caution and not pick up things that will jam the brush roller and break the belt. If this happens please turn off vacuum unplug and remove obstruction from brush roller. Then plug back in and finish vacuuming. I hope this helps others, mine is now issue less and working awesome.MissTiffany2025

Okay, this vacuum cleaner is actually FUN to run! It’s lightweight and very flexible. The long wand makes getting corners, cracks and crevices a breeze. Only drawback is the base will tip over if you stretch the hose too far, so keep an eye on it as you use the wand. Cleaning stairs is easy with the “Lift Away” feature. The NV501 has strong suction and durability. Do your regular maintenance as other reviews have mentioned, and store it properly. It’s super easy to take apart when needed. I accidentally sucked up a microfiber cloth once, but was able to open the hose at the right spot and pull the cloth right out. We’ve had our NV501 for almost a decade and still no problems. Have purchased this particular model as gifts for friends and family. Highly recommended.DB

I’ve had this model for about 5 years and yes occasionally you’ll have to cut some hair off the powdered brush if you have long hair or girls around or just heavy traffic I guess but that takes literally 20 seconds. Grab a pair of scissors, cut the hair and pull it out. Any vacuum with a brush is going to eventually wrap up hair! The vacuum has one killer motor, it cleans like nothing I’ve ever seen. I’m continuously impressed by the vast amount of dander, dust, and allergens it grabs every single time! I love how the handle comes off to clean small areas such as my couch cushions, behind furniture, etc. (I have this model which cane with ALL the attachments so I may have paid a bit more but it was definitely worth it) the only other difference is the colors. Mine has dark blue where the red is shown. I absolutely love how I can detach the base when going up stairs as shown in the photo. I don’t use the tiny “car part cleaners” which also came with the bulk of attachments but I guess it’s there if I were to ever need it. My fav attachment is the smaller roller brush that literally eats every cat hair off my dining room chairs and wherever else I need it. Anyway I suppose I could go on but you get my drift. By the way of course after awhile the vacuum will accumulate dust around the base and hose (I’ve seen someone post photos here of their dirty vacuum lol) but it’s a vacuum! It’s going to get dirty! My last thought pertains to the newest model I believe, the NV1000 with the “self cleaning brush” or double brush very bulky looking one. Although I haven’t used it, I personally don’t think it is going to sell much in the end. I say that with regards to the current reviews and complaints along with the marketing aspect in mind. What I conclude is just logical: once again as long as there is a revolving brush or in this case 2 rolling brushes, in time there WILL BE a hair issue as long as there are women, girls, and pets around. Stick to this model.Stephanie Erica

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

After reading these reviews I can't help but think that these machines are designed to last for roughly 2.5 years. My machine did the exact same thing that others have written about. I purchased this machine back in January 2020, about a month ago it started cutting off during use. The cutting off started getting more frequently to the point where the machine stays on for about 2 seconds before cutting off which makes it inoperable. So I call the service center to be told that my machine is out of warranty as of January 2022 and a replacement motor will cost $116. It is really unfortunate that a $700 machine is designed to last 2.5 years before you have to put more money into it. The sad part about it is that most people will pay the $116 because you can not get a new decent vac for that price and secondly, you have already invested $700 in this machine. It is very disheartening, and I wish I would have went with a different brand.Trise

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

I’ve spent several hours of research, this is the Best Bang for the Buck. Do yourself a favor, buy it!!! Read the reviews later. I had not “vaccumed” my stairs in over 3 months as my DYSON DC33 died after several years. I did many hours of research and the Shark brands would be up there with Dyson in most comparisons. I was considering the Dyson Animal but it wouldn’t be less than $500, now Dyson is actual on sale for $350. Prior to writing this review after thorough research and also comparing the Shark Apex Duo Clean, I ended up with this one for $229, I was about to buy it for $279 and it won’t on sale next week. Anyhow just see how much dirt it picked up from the stair case. I only did about 7 of them and my dust-bin is super filthy. Although it might not me a fair comparison with the Dyson DC33 (that died) I’m certain it never sucked like this. This is the most powerful vaccum I have ever experienced. Now let’s talk about build quality, the accessories definitely feel inferior in contrast to a Dyson, so I don’t know about the longevity of this. I also did notice lot of reviewers complained about the pole or the main handle that goes behind the vaccum, that also is hollow and feels like it won’t last too long, but it works great I couldn’t be happier. In all honesty you do not need to spend $400-500. Some reviews say the Apex Duo Clean with 2 roller brushes doesn’t pick up as well as this. I’ve only tried the stairs, I will edit my review if needed. I will have to try on tiles/ hard floor.DmnTrd40

I have been a shark customer for a very long time. I have the power lift-away from years ago and the things runs like a champ. However, I saw this one and thought WOW no more cutting the dog hair from the wheel and an XL cup will save me so..much..time! I would say overall it's definitely a good vacuum BUT I miss features from my other one that make me sad when I pull this one out of the closet. I do still have the other so I can use both. Pros: Lightweight- for a large vacuum, this is very easy to lift XL Cup- definitely helps when you have 2 very large furry dogs Long Hose-ish- long but doesn't reach like it states Super Sucker- I did think the suction was very good on getting up massive amounts of dog hair (Border Collie/Newfoundland and Great Pyrenees/Aussie mix) Cons: No Lift-Away- Doesn't seem like that big of a deal until you are going up and down the stairs or reaching into vaulted ceilings, the canister doesn't fall over No Light- again not a HUGE deal but seeing dust bunnies run from you was easier with a light Hose- The hose states it'll reach 12' making stairs easy but let me tell you, it does not even come close. Like mentioned above, once you get hose fully extended you need something to weigh it down so it doesn't fall over from over extension Accessories- My liftaway had a ton of accessories for options i.e. stair brushroll, and a few others but let's stick with that one. For a machine that claims it's turbo power for pets to not provide a stair brushroll seems silly, I have tried to rig my old one to fit my new machine and it works just ok, I end up using my old vacuum to do the stairs ugh. Self Cleaning Brushroll- seems ok for now but still have hair wrapped around it that i'm sure I'll have to cut off. Overall: I like the vacuum, esthetically it's really good looking (because you know that's important) It seems to do a good job as needed, I wish it was a clone of my liftaway with "newer" features but it's not.WCoates

Got this to replace a 15+ year old upright, and I am shocked at how much technology has improved! This is a fraction of the weight, quieter, stronger, more maneuverable, and easier to clean out. The old one had the yellow plastic filter tucked up inside the machine where it was a serious pain to blindly get back in place. I love the ability to vary suction power both on the vacuum and the attachment. (I love the two-in-one attachment.) I gave our place a much-needed vacuuming and was horrified/quite pleased with the amount of awfulness this bad boy cleaned up. After the first time I used this, there was a lot of hair wrapped around the brush. I was initially concerned, but then I decided to trust the instructions (and test the product) and waited until after using it some more to see if it cleaned itself. And it did! I was happy to see the claim fulfilled in at least that one instance.Sherwood

I bought this 6 months ago and tried to get used to it, but don’t like it at all. It is hard to push. I have it on the max setting and still harder to push on normal carpet. The attachments often fall off when in normal use. I had heard great things about simplicity, however, they had an older model. This newer one doesn’t compare. Unfortunately, iI am very unhappy with the user friendly aspect of it. I would not recommend.Jill

I have had this vacuum for about a year. I bought it because of the dog hair I contend with on a daily basis. It does an amazing job and the fact that it has a bag is a big plus. I always thought bagless was the way to go because of convenience, but this unit proves that thought was completely wrong. You won't be sorry if you buy this vacuum. The extra long cord is also a big plus!chopperMil

Suction seems good but I have had this vacuum a week and it's driving me crazy bc I can't get the wand to stay in it's holder while I'm vacuuming .. if I bend to go under a desk or table the wand will fall out .. sure seems like this is a poor design… Why can't the wand fit more snug in it's holder so it doesn't fall out every 5 seconds? How much suction is it losing bc the fitting is soooo loose?? Surely I'm not the first person to have this issue?! Wish I could return this. 🙁PamC

I have had a Hoover Windtunnel since 2012 and love it. This vacuum is terrible. It has good suction but………When it is in the Upright position so you can use the attachments the roller brush does not shut off. It ruins your carpet! It actually was smelling like something was burning. I think the belt was slipping. Bad engineering to not have the roller brush shut off in the upright position. What kind of idiot would say yes to a design like this? Our Windtunnel shuts off in the upright position. Tried to call Hoover….was told they were closed on a Thursday, I Was told in a recording to go online which I did but chat said they were closed and to call them. PING PONG affect going on here. DUMB….. Then on Friday was on hold 2 hrs before it cut me off. Called back, pressed the prompt for a call back and never got one the entire day and still no call back. Today is Monday called again and again We are closed after going through all the prompts to wait for an agent. Went online to chat and actually got someone named Honey B who was a bit rude saying we are open, just busy. So there is a difference of being closed and saying busy hang on….. Then when I told about the problem we had I was told to talk to who makes our carpet. Pass the buck Hoover on poor engineering huh????. You should never have a vacuum that the brush spins and spins when it's in one place. This vacuum was made to use attachments so put the rollers into idle please while using them. You will wear out your carpet and wear out your vacuum belt. Hoover will try everything I'm sure to cover our damaged carpet….SO BUYER beware. FORGET this vacuum. Its junk. PLUS the dial to lift the vacuum head up really does nothing. It's a joke. And when emptying the canister, it fell off the hinges. Seriously, I will never recommend Hoover again. They have gone down hill..You do get what you pay for. And this one is best left on the shelf.Larry59

I grew up using Hoover products and have used them my entire adult life. I researched all brands/models before replacing our older Hoover. We decided on this vacuum due to having three cats and it's excellent reviews. The first time I vacuumed with it, I loved it. I actually still love it's vacuuming capabilities (after using it a month). The fault with this product lies in the fact that as soon as you turn on the vacuum, the brush turns at a very high speed (while vacuum is still in upright position) and the brush doesn't stop until you turn off the vacuum, regardless of floor setting or if you are using the upholstery/stair attachments. I've never had a vacuum like this before and being that it's specifically designed for pet owners, the fact that the brush turns when the upholstery attachments are in use baffles me. While trying to vacuum our couch the brush actually wore on our carpet and heated it to the point of melting after less than a minute. I tried manipulating the vacuum and leaning it back off the carpet while using the attachment but that is just way too much effort. We tried it on all floor settings including hard floor with the same results. Honestly, the brush shouldn't turn until the handle is released for vacuuming so I'm not exactly sure why it was made this way. I returned it thinking I had a faulty vacuum and exchanged it for the same model (it does vacuum really well), and the second vacuum did the same, so I must assume it's simply a design flaw. So if your pet's don't shed on furniture or stairs I recommend this model, otherwise It pains me to say that I don't recommend it.Cat mom of three

Well, it seems to do ok but there are some things that make me wonder why they were designed the way they were. The on switch should be up at the top of the handle instead of being a foot switch where the reclining lever used to be for something like 100 years of Hoover vacuums. To recline the handle now requires I reach around with my foot and step on the front of the machine while forcing the handle down. It's very awkward and silly to change a design that worked for a century. And the rug height adjustment is a little touchy. I set it around medium and started vacuuming a very low rug and didn't know the belt was slipping until I smelled rubber burning. Oops. Once I learned to dial the height properly the vacuum does a pretty good job of cleaning pet hair and dirt from carpet. I had been vacuuming with a shop vac and thought my rugs were fairly clean, but the Hoover with the spinning brushes managed to pull out a lot more dirt that I missed. Emptying the canister is straightforward. I take it outside and blow it with a leaf blower. I can't imagine getting it sufficiently clean any other way without using water. Overall it's a marvel of engineering that performs its job very well, but with a couple very obvious design blunders that renders it a bit awkward to use.Randal

I have had a Hoover Windtunnel since 2012 and love it. This vacuum is terrible. It has good suction but………When it is in the Upright position so you can use the attachments the roller brush does not shut off. It ruins your carpet! It actually was smelling like something was burning. I think the belt was slipping. Bad engineering to not have the roller brush shut off in the upright position. What kind of idiot would say yes to a design like this? Our Windtunnel shuts off in the upright position. Tried to call Hoover….was told they were closed on a Thursday, I Was told in a recording to go online which I did but chat said they were closed and to call them. PING PONG affect going on here. DUMB….. Then on Friday was on hold 2 hrs before it cut me off. Called back, pressed the prompt for a call back and never got one the entire day and still no call back. Today is Monday called again and again We are closed after going through all the prompts to wait for an agent. Went online to chat and actually got someone named Honey B who was a bit rude saying we are open, just busy. So there is a difference of being closed and saying busy hang on….. Then when I told about the problem we had I was told to talk to who makes our carpet. Pass the buck Hoover on poor engineering huh????. You should never have a vacuum that the brush spins and spins when it's in one place. This vacuum was made to use attachments so put the rollers into idle please while using them. You will wear out your carpet and wear out your vacuum belt. Hoover will try everything I'm sure to cover our damaged carpet….SO BUYER beware. FORGET this vacuum. Its junk. PLUS the dial to lift the vacuum head up really does nothing. It's a joke. And when emptying the canister, it fell off the hinges. Seriously, I will never recommend Hoover again. They have gone down hill..You do get what you pay for. And this one is best left on the shelf.Larry59

I grew up using Hoover products and have used them my entire adult life. I researched all brands/models before replacing our older Hoover. We decided on this vacuum due to having three cats and it's excellent reviews. The first time I vacuumed with it, I loved it. I actually still love it's vacuuming capabilities (after using it a month). The fault with this product lies in the fact that as soon as you turn on the vacuum, the brush turns at a very high speed (while vacuum is still in upright position) and the brush doesn't stop until you turn off the vacuum, regardless of floor setting or if you are using the upholstery/stair attachments. I've never had a vacuum like this before and being that it's specifically designed for pet owners, the fact that the brush turns when the upholstery attachments are in use baffles me. While trying to vacuum our couch the brush actually wore on our carpet and heated it to the point of melting after less than a minute. I tried manipulating the vacuum and leaning it back off the carpet while using the attachment but that is just way too much effort. We tried it on all floor settings including hard floor with the same results. Honestly, the brush shouldn't turn until the handle is released for vacuuming so I'm not exactly sure why it was made this way. I returned it thinking I had a faulty vacuum and exchanged it for the same model (it does vacuum really well), and the second vacuum did the same, so I must assume it's simply a design flaw. So if your pet's don't shed on furniture or stairs I recommend this model, otherwise It pains me to say that I don't recommend it.Cat mom of three

Well, it seems to do ok but there are some things that make me wonder why they were designed the way they were. The on switch should be up at the top of the handle instead of being a foot switch where the reclining lever used to be for something like 100 years of Hoover vacuums. To recline the handle now requires I reach around with my foot and step on the front of the machine while forcing the handle down. It's very awkward and silly to change a design that worked for a century. And the rug height adjustment is a little touchy. I set it around medium and started vacuuming a very low rug and didn't know the belt was slipping until I smelled rubber burning. Oops. Once I learned to dial the height properly the vacuum does a pretty good job of cleaning pet hair and dirt from carpet. I had been vacuuming with a shop vac and thought my rugs were fairly clean, but the Hoover with the spinning brushes managed to pull out a lot more dirt that I missed. Emptying the canister is straightforward. I take it outside and blow it with a leaf blower. I can't imagine getting it sufficiently clean any other way without using water. Overall it's a marvel of engineering that performs its job very well, but with a couple very obvious design blunders that renders it a bit awkward to use.Randal

We have a German Shepard that sheds like mad all year long. One could build another dog out of all the fur he sheds! We purchased the Bissell Crosswave a few weeks ago and I am thoroughly impressed. Our area rugs have never been cleaner (they are dark blue so the fur REALLY shows!). And it's so easy and convenient to use. The canister is easy to remove and empty. The wand is easy to take off and use for those nooks and crannies with the slim tool (which has a handy brush that slides up for dusting). Setting the height level while vacuuming works like a dream. With our old vac you had to turn off the vac to adjust the height. It has amazing suction. The power cord is nice and long so you don't have to keep moving it to a different outlet to reach. It's the best vacuum I've ever used on bare floors as well. It doesn't shoot the debris around but actually picks it up! The inside of the canister has removable parts that can be rinsed off as well which is a nice feature as here in Arizona it's very dusty. If I could give more stars, I definitely would!Kaarin

I have a German Shepherd who is very floofy. I narrowed down my choices between the Bissell CleanView® Rewind Pet Vacuum Cleaner ad the Dyson Animal II. I have had 2 Dysons before. The feature that made me decide on the Bissell is that it has an adjustment dial for 5 different brush heights so whatever you are vacuuming can be done effortlessly with just the right amount of suction regardless of the surface – tile, this rug, p[lush carpet etc. I have tile, carpets and rugs. The other strong selling point was the included upholstery attachment, which works like a dream on dog hair. The only thing I feel that could be improved is the length of the electrical cord. It's not very long so I have to unplug it and plug in at a different area of my larger rooms. Other than that I love the CleanView® Rewind Pet Vacuum Cleaner ! #sweepstakesTracy

I had no idea that my carpets, my floors, my home was THAT bad until I used this incredible cleaning machine! I knew my old vacuum (also a Bissel) was needing replaced, and the suction on it still worked well but it had some other issues so I decided to buy a new vacuum, Boy oh boy am I glad that I did! After vacuuming my no carpeted floors with this vacuum, they looked like I had just mopped them! It picks up pet hair like a pro! I love how the canister opens up at the bottom with just the push of a button, no mess, no fuss! And one of my other favorite features of this vacuum is the self wind up cord! What a time saver and back saver! I get so tired of winding the cord up. Also it makes it easier to bring from room to room without having to trail a cord behind you or get caught up in it! Yes, I love this vacuum! It works so good that if ever the makers of Bissell came to me and asked me to do a commercial for them, not only would I do it, I do it for free! That's how good it works!Nate

With our dog and our new baby all over the floor, we were getting much more worried about fur everywhere. I have a very good vacuum and hand vac already, but the vacuum is heavy and cumbersome and my back is not built for vacuuming the floor with a hand vac. This vacuum was a perfect addition to our home because it is light weight and portable, like the love child of the two vacuums we already had. It is also quiet, so I can vacuum the baby's arena everyday while she naps without waking her up. I feel silly since this in addition to so many other vacuums, but I didn't have the energy to pull out the big one on a daily basis, especially trying to get under furniture and plugging it into different outlets to reach the whole house. My Bissell is not as powerful, but I use it daily so the fur doesn't accumulate and it is better for our lifestyle. And since it has the hand vac attachment, I could have bought just this one instead of my previous two. Oops! Highly recommend, would buy again in a heartbeat. It's also easy to empty/clean and gets under furniture really well.Michelle

I greeted the Bissell ReadyClean Cordless Vacuum with curious skepticism. Having used several vacuums in the past I knew the benefits and drawbacks of corded and cordless vacuums. I tried a Eureka cordless vacuum in the past and the battery took over 12 hours to charge for just 15-20 minutes of vacuuming power, with the suction power being extremely light. I also had a cordless vacuum by Puweike which constantly fell down because I didn't mount the stand against the wall as I had mostly dry wall in my place. I prefer cordless vacuums because even though the corded vacuums owned by Hoover and Oreck offer more power, they are a pain to move from room to room due to having to constantly disconnect and reconnect the cord. The Bissell ReadyClean Cordless Vacuum addressed all of these concerns and offered some unexpected surprises. This vacuum took less than one minute to assemble with only two parts to put together. I only had to charge the battery for four hours until it was ready to use. Upon charging it, I noticed the vacuum stands upright, so there is no need to add any mounted stand to the wall as it can be stored anywhere. I also love that I could turn on the brush roll on carpet and off on the hardwood to prevent scratching. The suction is extremely powerful to pick up even the smallest crumbs and I couldn't believe how easy it is to maneuver with the handle folding to get under the sofa. There is a huge bonus to this vacuum as well with the detachable middle which becomes a handheld vacuum for sofas and chairs. Another bonus is the brush and crevice tool for corners and upholstery. The dirt bin is so easy to empty and put back in the vacuum as well. I would recommend the Bissell ReadyClean Cordless Vacuum to all my friends and family. Owning this cordless vacuum is a delight in every way possible.Andy

This lightweight cordless vacuum is exactly what I needed. I have a good sized 1 bedroom apartment that I share with a cat. A few rooms have area rugs and the rest is all vinyl flooring. I am constantly fighting a battle against cat hair, litter particles, and dust. And losing, until now. This is a dream on my vinyl floors and low pile rugs. I have a large thick pile rug in the living room that this does not work so well on. The suction makes it hard to use when going against the grain of the rug so I use it everywhere else and get the old vac out for that one spot. It’s what I intended to do anyway so I didn’t take off a star. I think it’s swivel makes maneuverability fantastic. The battery works great, assembly was quick and super easy, it’s small and sits upright in a corner charging. It came with three handy attachments for with using the hand vac. The cord isn’t too long or too short. It’s just right for my needs. I am so impressed with this vacuum and happy with my purchase.MelissaV

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

After a short time of use, I was left slightly unimpressed by this vacuum. I own a similar vacuum by a different manufacturer and there are many features it has, that I wish this Samsung Jet vacuum had, such as a telescoping wand, a spare battery, a stand-alone charging stand, and a bottom emptying dust canister. What I loved the most about this vacuum was how extremely lightweight it is, the suction power, and the low profile vacuum head. I was very disappointed with the battery life of this vacuum, and I also found the pet hair tool (mini motorized tool) to be a mostly useless, battery draining tool. The low profile vacuum head and its powerful suction makes for an excellent vacuum on non-carpeted floors and it picks up pet hair really well. Unfortunately, the tiny wheels on the vacuum head made it difficult to vacuum carpet, which is disappointing for my household since it's a mixture of hardwood and carpet. (It just didn’t glide smoothly across carpet, especially at the higher suction settings.) Additionally, while the low profile vacuum head allows for vacuuming of tight spaces, it really limits the debris size that can be vacuumed up. There are three power levels to vacuum at, low, mid, and max. The mid level does ok but I definitely preferred running the vacuum on the max setting. Unfortunately running at the max significantly reduced the runtime of the vacuum to about 7 minutes, and with only one battery included, this means you're out of luck until it recharges. I did like using the vacuum to reach high spots around the house that tend to collect dust and cobwebs. The light weight of the vacuum and the extension crevice tool made it easy to get to those hard to reach areas without having to pull out a step stool. This is where the lightness of the vacuum really shined, as I was able to go around the entire house vacuuming corners and vents without my arm ever getting tired from holding the vacuum up in the air. Overall, after several days of use, I feel that the performance of this vacuum is just ok / average, especially compared to others on the market. There is definitely room for improvement. Pros – super lightweight – good suction / power – quiet – low profile vacuum head (reaches under tight spots) – brush spool (jet fit brush) is easy to remove for cleaning Cons – non-telescoping wand – emptying of canister – battery life – only comes with one battery – no stand option included (only wall mount) – suction head rides really low to the ground making it difficult to vacuum pieces of debris – small brush spool (jet fit brush) allows for hair to quickly get wrapped up around itKMiller

The Samsung Jet 60 Pet Cordless Stick Vacuum is really lightweight and easy to use with only one hand. It comes with lots of accessories making it very versatile. All of the attachments have a button-click system making it very easy to attach or unattach the different accessories on the fly, so there’s no delay in your cleaning. The vacuum has adjustable suction power and decent suction even on lowest setting, but has even more power when you need it. This vacuum is absolutely great for cleaning those hard to reach places both high and low such as corners, under furniture, air vents, ceiling fans, and window blinds. The Jet 60 is convenient for vacuuming your car. For me, the greatest application for the Jet 60 is vacuuming the stairs. Not having to drag a full sized vacuum up and down the stairs is very nice. The product package states that the battery lasts up to 40 minutes. But when I use it on lowest power setting, I get about 24 minutes before the battery gives out. On full suction power, I only get around 6 minutes of charge. The battery charges quite slowly. After a small job of just a few minutes it takes around half an hour to recharge fully and after a job that depletes the battery completely it takes several hours to recharge fully. This means that it’s really not useful for a whole house cleaning, for that you probably need a corded vacuum. But if you had a small apartment or dorm room it might work fine. Otherwise, it’s mainly useful for spot cleaning and small cleanup jobs like vacuuming the stairs or your car. The dust collection bin is a reasonable size given the battery life, you are likely to run down the battery before the bin is full. The bin consists of 3 parts, one of which is a HEPA filter, and is easy to detach, empty, and clean by rinsing with water. There is a jet of air that comes out of both sides of the vacuum. I mention it because I have experienced these jets blowing dust up into the air while cleaning in especially dusty areas or when vacuuming near loose papers, like on a desk, the papers can get blown around. Overall, the Samsun Jet 60 works quite well, but my biggest complaint is the lack of battery life. I’ve owned other cordless vacuums and getting around 24 minutes of charge time is actually pretty good in comparison.Mkru

Samsung really knocked it out of the park with this little guy. Between my wife and I, we actually enjoy vacuuming. We've even had competitions to see who can clean the most before the battery runs down! It's substantially more than I expected for the size of the battery, you can get a few rooms lightly soiled carpeted rooms in! Not just using it at the lowest speed either! (I'm not sure where Samsung gets the "up to 40mins" number, but I think you'd have to be not using any powered attachments, and at the lowest setting to get close to that, caveat aside, it lasts enough for a quick clean on an average house floor or more!) I also was not expecting it would actually pick up much more than an older hand vacuum that happens to have a long wand/sweeper attachment. It actually functions as a "main" vacuum if you're a frequent cleaner, as it handles deeper messes in a carpet that I was not expecting it to even come close to pulling up all the way. (dog and people hair plus some tracked in dirt/sand that was stepped in, took a few passes, but still managed) It's also not excessively loud, my infant daughter is most intrigued by it and watches us intently, whereas she was frightened/we had to put some hearing protecting on her if we wanted to use our "big" corded vacuum. The ONLY downside I have to this vacuum is the charging/mounting unit, which is why I gave it 4/5 instead of 5/5. Some folks do not want to mount a vacuum and just want it hidden in a closet until use, with a battery charger in the corner maybe out of the way. (The charger mount is a neat idea IF you plan on mounting, since you can charge the battery by itself or leave it in the vacuum and charge through the vacuum without removing the battery)GlennT