Best Vacuum For Wool Carpets (2023 Update)

I am a highly experienced electronic repair technician. I just rebuilt a Shark Rotator Professional lift-away vacuum. Of course users fail to replace or clean all three filters causing loss of suction. Cleaning these with warm water and dawn dish soap works best. The unit claims to have thermal monitoring protection on the brush roll base and its design is causing the complaints of failure to work on carpeting in consumer homes. There is no thermal sensor. It uses a D.C. motor to a circuit board where a series low ohm current drop resistor exists. When the motor is slowed , thwe motor draws more current which lowers the resistence in the moter resistor series circuit causing increased voltage drop on the resistor triggering the circuit and activating the motors disconnect relay turning off motor. Although it does much to protect the motor in case of armature freezing with current applied. It makes the consumer unhappy because they cant vacuum carpets as they expect to paying almost 400 dollars for this nice vacuum. The fast fix is simply taking a soldering iron and lifting on side of the feed back silicon diode and reassembling unit. Now you will find the brush roll attachment actually works and does an awesome cleaning job on any carpet. Be sure to use caution and not pick up things that will jam the brush roller and break the belt. If this happens please turn off vacuum unplug and remove obstruction from brush roller. Then plug back in and finish vacuuming. I hope this helps others, mine is now issue less and working awesome.MissTiffany2025

Okay, this vacuum cleaner is actually FUN to run! It’s lightweight and very flexible. The long wand makes getting corners, cracks and crevices a breeze. Only drawback is the base will tip over if you stretch the hose too far, so keep an eye on it as you use the wand. Cleaning stairs is easy with the “Lift Away” feature. The NV501 has strong suction and durability. Do your regular maintenance as other reviews have mentioned, and store it properly. It’s super easy to take apart when needed. I accidentally sucked up a microfiber cloth once, but was able to open the hose at the right spot and pull the cloth right out. We’ve had our NV501 for almost a decade and still no problems. Have purchased this particular model as gifts for friends and family. Highly recommended.DB

I’ve had this model for about 5 years and yes occasionally you’ll have to cut some hair off the powdered brush if you have long hair or girls around or just heavy traffic I guess but that takes literally 20 seconds. Grab a pair of scissors, cut the hair and pull it out. Any vacuum with a brush is going to eventually wrap up hair! The vacuum has one killer motor, it cleans like nothing I’ve ever seen. I’m continuously impressed by the vast amount of dander, dust, and allergens it grabs every single time! I love how the handle comes off to clean small areas such as my couch cushions, behind furniture, etc. (I have this model which cane with ALL the attachments so I may have paid a bit more but it was definitely worth it) the only other difference is the colors. Mine has dark blue where the red is shown. I absolutely love how I can detach the base when going up stairs as shown in the photo. I don’t use the tiny “car part cleaners” which also came with the bulk of attachments but I guess it’s there if I were to ever need it. My fav attachment is the smaller roller brush that literally eats every cat hair off my dining room chairs and wherever else I need it. Anyway I suppose I could go on but you get my drift. By the way of course after awhile the vacuum will accumulate dust around the base and hose (I’ve seen someone post photos here of their dirty vacuum lol) but it’s a vacuum! It’s going to get dirty! My last thought pertains to the newest model I believe, the NV1000 with the “self cleaning brush” or double brush very bulky looking one. Although I haven’t used it, I personally don’t think it is going to sell much in the end. I say that with regards to the current reviews and complaints along with the marketing aspect in mind. What I conclude is just logical: once again as long as there is a revolving brush or in this case 2 rolling brushes, in time there WILL BE a hair issue as long as there are women, girls, and pets around. Stick to this model.Stephanie Erica

Ordered this bundle for such a great deal! Unfortunately, the item was delivered to the wrong address by FedEx. Totally not Hoover's fault. They re-shipped another bundle to me, and it worked out well the second time. I love these vacuums! They do a great job on our hardwoods and rugs and carpet. Our two year old loves to help vacuum too – that's how light the stick vacuum is! Being cordless is such a plus!!! Only wish that the batteries weren't so expensive, but that's not a huge deal. We purchased one extra battery just so both the handheld and stick have their own batteries. I will say that the handheld is far inferior to the stick, but it works for what we need (to do the stairs and our cars) – just have to go over the same areas multiple times, as the suction isn't stellar. I would recommend and purchase the stick vacuum again for sure… just probably not the handheld.Moon

I bought this cordless vac because I like any conveniences I can get when it comes to house work. I use my floor cleaners more often when cordless. I can glady skip wrapping/unwrapping, plugging/unplugging cords in and out of electrical outlets from room to room. I've been happy with this cordless since I got it last July (not quite one year old). It was an upgrade overall from what I had. However the hose got a hole in it not about 6-7 months in. Not from anything I could figure out. I duct taped it and after a second hole, I contacted the Manufacturer, since it's still within a 3 year warranty. They said the hose is not made anymore – already out of making the parts??? They will replace it — okay, — but I have to mail the whole vac back on my dime. They will pay for the shipment of the new unit. Which may be kinda fair, but it's too soon for this type of episode with a not quite a year old vacuum. Since the parts are not being made – there's no commitment to this product by the mfr. I did not buy at this store, but thought I would let someone know if considering — please don't do it.Chickee

I was going back and forth between this and the shark navigator cordless. They seemed pretty even on reviews. I mostly decided on this because it's was on sale on the Hoover website! I had to wait a little longer to get it then I would from other sites(about 5 days from the day I ordered it) but it was worth the price difference for sure. I was worried about it as I have 4 dogs. A great dane(high shedder short hair), a Mini Aussie( How shedder clumpy hair), a King Shepherd(high shedder clumpy long hair) and a Cheweenie(high shedder short hair. I also have a maine coon cat. So, I essentially have lots of hair everywhere, all the time. I do NOT know how this performs on carpers because I bought it for my wood floors( bathrooms(2), hallway, entryway, dining room, and kitchen.) So far it has worked great for me. I have had ZERO clog issues despite the amount of hair it has to pick up and I have been able to vacuum all the above mentioned rooms in one swoop without the battery going dead. It picks everything up easily. I actually accidentally sucked up a good size piece of paper today and really though it would cause my first clog, but atlas it didn't. So far this vacuum is performing perfectly for me. I think the only downside I can think of as of now is the fact that a replacement battery is 100$. However, there are off brand batteries other places that are compatible with this vacuum for half the price, and the reviews on them state that they actually work better than the original hoover battery… So, I will probably just go that route whenever I need a new battery. If you want a cordless for wood (or any non carpeted) floors, this one is definitely recommended. And it does hold up against that pet hair!Ameri5

The extension hose is hardly long enough. The attachment to get under furniture has no maneuverability to the point you need to get down on your hands and knees to use it. The latch on the base to change the angle is made of plastic and needs to be pushed several times to work… it's a matter of time before it breaks. And this is standard to all models. I was unable to release it with my foot and had to bend over and use my hand to adjust the vacuum. To use the wand, you need to disconnect the hose from the electrical cable. The brush attached to the wand makes the wand/hose heavier than it should be to use.Unsatisfied customer

I like the tools that come with this vacuum. There is a detail tool, dusting tool, and a tool for stairs with a rotating brush that picks up everything. It's so easy to switch out the tools and clean faster. The handle bar stretches far so I was able to use the detail tool to get spider webs from the ceiling and the duster tool to reach and clean the vents up high. You really have to clean your vents. I also used the detail tool to get on top of my door frames and the corners of rooms and stairs. Then I popped on the stair tool and finished the stairs. It made cleaning very fast and easy. This vacuum also has a spinning brush for carpets that is great because it helps pick up stuff deep down in the carpet. You can turn it off when on bare floors. It is amazing at picking up pet hair. It took no effort collecting a bunch of hair from my stairs and carpet. The only downside I can think of is that it is heavier than my last vacuum which makes carrying it upstairs harder but that's all. This is a great vacuum that cuts cleaning time in half.Cutechica1983

This is one of those purchases where you will be astounded by the performance compared to your initial expectations. As soon as removed the vacuum from the box, my expectations started to sink into my stomach a bit. The vacuum was light, and I thought to myself, "oh no, another cheap piece of plastic". Assembly though, was simple and easy. No tools required, which is great! As simple as plug and play. Within minutes, I was ready to test drive. Again, at first glance, you are definitely thinking this is a cheap, plastic vacuum. It even feels kind of cheap as you turn the selector to the appropriate height of your carpet. But through a couple of uses, i noticed this, with the handle in the upright positions, the selector moves quite freely, giving that cheap feeling, but with the handle down in the position ready to use, the knob now has the tension of vacuum's adjustment positions. You can select Hard, Low, Medium, and High. This took me a few uses to get use to, and it will you as well, because the performance depends on having this adjusted correctly. I found that too low, and the vacuum was dragging across the carpet, which made it feel heavy to push. But too high, and you were not getting that deep down clean that you want. So I highly suggest giving a few turns on different positions to see what works best for you. With that being said though, once you plug this vacuum in and turn it on, you will know why it is called the Pet Max. The powerful engine soon made up for those sinking expectations. After a few rows of vacuuming, and adjusting the height, I started to see a major difference in the performance of this vacuum compared to my higher end vacuum. The brush is amazing, it pulls from deep in the carpets to extract pesky pet hair. I was amazed, and appalled at the pet hair it was starting to collect in the container. Which by the way, is a blessing. My wife and I have 4 fur babies, dogs to be exact. And they range from short hair to long hair. And all the rooms that have carpet in them, we would have to empty the container after every room. The pet max comes with a large debris container, and the powerful engine delivers cyclonic action no matter how full it gets! That is literally the best part about the vacuum. No matter how full the container got, the performance did not lessen at all! I was very pleased with this purchase. And I almost forgot, the vacuum comes with two hepa filters!!!!! Thank you Hoover!Daddygrogg

Very powerful, light and maneuverable, the brush is driven by a separate motor, seams like a great design, but the brush allows hair to get right into the Barrings!!! I removed and cleaned the brush after 2nd use, found that some pet and human hair had gotten into the Barring, melted the barring cap and housing. the third use the brush stopped before i was done as it was bound up. I only used it for the upstairs of my house. I'll call support to try to get another brush, but how long will the last? after years of well designed brushes, WHAT Happened? were they lasting too long?DAVID

My little dog sheds an unbelievable amount of fur. I use this throughout my home. The best things about this product are: 1) strong motor; 2) it's lightweight; 3) the attachment hose is long enough that the vacuum doesn't collapse when in use; 3) disassembling the unit to clean is very easy, assembling is also very easy. I bought a well-advertised competitive pet vacuum during the pandemic shutdown. It caused me nothing but grief. I don't have the strong hands of a 20-year old any longer, so I dreaded having to clean the canister. There were times I broke into tears of frustration because I just didn't have the strength to move the parts in the same directions. (I put that product up on the neighborhood website "for sale" section, reducing my purchase price by 2/3. Still no takers.) I need a clean house. The Razor Pet Upright Vacuum allows me to do that, without stress, tears or anger I use this on my hardwood floors, area rugs, throw rugs and carpeting.The Clean, Smart Lady

I’ve spent several hours of research, this is the Best Bang for the Buck. Do yourself a favor, buy it!!! Read the reviews later. I had not “vaccumed” my stairs in over 3 months as my DYSON DC33 died after several years. I did many hours of research and the Shark brands would be up there with Dyson in most comparisons. I was considering the Dyson Animal but it wouldn’t be less than $500, now Dyson is actual on sale for $350. Prior to writing this review after thorough research and also comparing the Shark Apex Duo Clean, I ended up with this one for $229, I was about to buy it for $279 and it won’t on sale next week. Anyhow just see how much dirt it picked up from the stair case. I only did about 7 of them and my dust-bin is super filthy. Although it might not me a fair comparison with the Dyson DC33 (that died) I’m certain it never sucked like this. This is the most powerful vaccum I have ever experienced. Now let’s talk about build quality, the accessories definitely feel inferior in contrast to a Dyson, so I don’t know about the longevity of this. I also did notice lot of reviewers complained about the pole or the main handle that goes behind the vaccum, that also is hollow and feels like it won’t last too long, but it works great I couldn’t be happier. In all honesty you do not need to spend $400-500. Some reviews say the Apex Duo Clean with 2 roller brushes doesn’t pick up as well as this. I’ve only tried the stairs, I will edit my review if needed. I will have to try on tiles/ hard floor.DmnTrd40

I have been a shark customer for a very long time. I have the power lift-away from years ago and the things runs like a champ. However, I saw this one and thought WOW no more cutting the dog hair from the wheel and an XL cup will save me so..much..time! I would say overall it's definitely a good vacuum BUT I miss features from my other one that make me sad when I pull this one out of the closet. I do still have the other so I can use both. Pros: Lightweight- for a large vacuum, this is very easy to lift XL Cup- definitely helps when you have 2 very large furry dogs Long Hose-ish- long but doesn't reach like it states Super Sucker- I did think the suction was very good on getting up massive amounts of dog hair (Border Collie/Newfoundland and Great Pyrenees/Aussie mix) Cons: No Lift-Away- Doesn't seem like that big of a deal until you are going up and down the stairs or reaching into vaulted ceilings, the canister doesn't fall over No Light- again not a HUGE deal but seeing dust bunnies run from you was easier with a light Hose- The hose states it'll reach 12' making stairs easy but let me tell you, it does not even come close. Like mentioned above, once you get hose fully extended you need something to weigh it down so it doesn't fall over from over extension Accessories- My liftaway had a ton of accessories for options i.e. stair brushroll, and a few others but let's stick with that one. For a machine that claims it's turbo power for pets to not provide a stair brushroll seems silly, I have tried to rig my old one to fit my new machine and it works just ok, I end up using my old vacuum to do the stairs ugh. Self Cleaning Brushroll- seems ok for now but still have hair wrapped around it that i'm sure I'll have to cut off. Overall: I like the vacuum, esthetically it's really good looking (because you know that's important) It seems to do a good job as needed, I wish it was a clone of my liftaway with "newer" features but it's not.WCoates

Got this to replace a 15+ year old upright, and I am shocked at how much technology has improved! This is a fraction of the weight, quieter, stronger, more maneuverable, and easier to clean out. The old one had the yellow plastic filter tucked up inside the machine where it was a serious pain to blindly get back in place. I love the ability to vary suction power both on the vacuum and the attachment. (I love the two-in-one attachment.) I gave our place a much-needed vacuuming and was horrified/quite pleased with the amount of awfulness this bad boy cleaned up. After the first time I used this, there was a lot of hair wrapped around the brush. I was initially concerned, but then I decided to trust the instructions (and test the product) and waited until after using it some more to see if it cleaned itself. And it did! I was happy to see the claim fulfilled in at least that one instance.Sherwood

I have had a Hoover Windtunnel since 2012 and love it. This vacuum is terrible. It has good suction but………When it is in the Upright position so you can use the attachments the roller brush does not shut off. It ruins your carpet! It actually was smelling like something was burning. I think the belt was slipping. Bad engineering to not have the roller brush shut off in the upright position. What kind of idiot would say yes to a design like this? Our Windtunnel shuts off in the upright position. Tried to call Hoover….was told they were closed on a Thursday, I Was told in a recording to go online which I did but chat said they were closed and to call them. PING PONG affect going on here. DUMB….. Then on Friday was on hold 2 hrs before it cut me off. Called back, pressed the prompt for a call back and never got one the entire day and still no call back. Today is Monday called again and again We are closed after going through all the prompts to wait for an agent. Went online to chat and actually got someone named Honey B who was a bit rude saying we are open, just busy. So there is a difference of being closed and saying busy hang on….. Then when I told about the problem we had I was told to talk to who makes our carpet. Pass the buck Hoover on poor engineering huh????. You should never have a vacuum that the brush spins and spins when it's in one place. This vacuum was made to use attachments so put the rollers into idle please while using them. You will wear out your carpet and wear out your vacuum belt. Hoover will try everything I'm sure to cover our damaged carpet….SO BUYER beware. FORGET this vacuum. Its junk. PLUS the dial to lift the vacuum head up really does nothing. It's a joke. And when emptying the canister, it fell off the hinges. Seriously, I will never recommend Hoover again. They have gone down hill..You do get what you pay for. And this one is best left on the shelf.Larry59

I grew up using Hoover products and have used them my entire adult life. I researched all brands/models before replacing our older Hoover. We decided on this vacuum due to having three cats and it's excellent reviews. The first time I vacuumed with it, I loved it. I actually still love it's vacuuming capabilities (after using it a month). The fault with this product lies in the fact that as soon as you turn on the vacuum, the brush turns at a very high speed (while vacuum is still in upright position) and the brush doesn't stop until you turn off the vacuum, regardless of floor setting or if you are using the upholstery/stair attachments. I've never had a vacuum like this before and being that it's specifically designed for pet owners, the fact that the brush turns when the upholstery attachments are in use baffles me. While trying to vacuum our couch the brush actually wore on our carpet and heated it to the point of melting after less than a minute. I tried manipulating the vacuum and leaning it back off the carpet while using the attachment but that is just way too much effort. We tried it on all floor settings including hard floor with the same results. Honestly, the brush shouldn't turn until the handle is released for vacuuming so I'm not exactly sure why it was made this way. I returned it thinking I had a faulty vacuum and exchanged it for the same model (it does vacuum really well), and the second vacuum did the same, so I must assume it's simply a design flaw. So if your pet's don't shed on furniture or stairs I recommend this model, otherwise It pains me to say that I don't recommend it.Cat mom of three

Well, it seems to do ok but there are some things that make me wonder why they were designed the way they were. The on switch should be up at the top of the handle instead of being a foot switch where the reclining lever used to be for something like 100 years of Hoover vacuums. To recline the handle now requires I reach around with my foot and step on the front of the machine while forcing the handle down. It's very awkward and silly to change a design that worked for a century. And the rug height adjustment is a little touchy. I set it around medium and started vacuuming a very low rug and didn't know the belt was slipping until I smelled rubber burning. Oops. Once I learned to dial the height properly the vacuum does a pretty good job of cleaning pet hair and dirt from carpet. I had been vacuuming with a shop vac and thought my rugs were fairly clean, but the Hoover with the spinning brushes managed to pull out a lot more dirt that I missed. Emptying the canister is straightforward. I take it outside and blow it with a leaf blower. I can't imagine getting it sufficiently clean any other way without using water. Overall it's a marvel of engineering that performs its job very well, but with a couple very obvious design blunders that renders it a bit awkward to use.Randal

Shark Rocket Pro Corded Stick Vacuum is light weight & really easy to remove the canister from the stick stick. Glides nicely over our entire house which has mostly wood floors and tile, but did well on multiple rugs with different pile heights. It even comes with attachments to clean the stairs, furniture or our SUV & truck. We had a different cordless one but needed a vacuum we didn’t have to worry about running out of battery 1/2 way through our home. The cord is super long so that helps us from having to re-plug every few feet. The dust compartment is simple to empty and clean out with a press of a button. We have 2 dogs and 4 kids so we’re constantly vacuuming, the power is awesome and it’s convenient to easily unload the debris. It’s lightweight too, so it’s easy for me to move around the house without it being a hassle. There is a little downside to it, which is that it doesn’t stand on its own, so you’ll have to either prop it on something or fold it (which is easy) in order to do something else if needed while vacuuming. So I’m taking it down a star for that since I do have to stop and pick up toys etc having kids & pets constantly playing.Heathermthomas

The Shark Rocket Pro, picks up VERY well. The area I first vacuumed with it, was a area that had been vacuumed the day before. Within five minutes, the Shark had picked up A LOT more. The vacuum was easy to assemble and the attachment comes apart easily to be able to vacuum the ceiling and other had to get to areas. The Shark glides across any floor easily and turns easily. The only drawback I found with this Shark machine was the motor was near the top of the handle and it made the machine top heavy. It doesn’t stand on it’s own. There are two small attachments that didn’t have anywhere to attach to the machine, that I could find. But, as well as this machine works, I find these to be minor problems. As you can see from the photo, it picked up quite a bit after only a five minute vacuum. I have animals and cleaning hair has always been a problem.adcatex6

This Shark Rocket Pro Corded Stick Vacuum works GREAT ! I really like how light weight it is, I can very easily maneuver it around the house with little effort and let me say how GREAT it picks up all the dirt and debris from my floors. My carpets are much cleaner/fluffy and my hardwood floors are cleaned better than when I sweep. I am very excited and satisfied at how much debris/hair/dust/dirt was in the debris container. This vacuum has PLENTY of attachments that I can use on my stairs and I'll even be cleaning my curtains and window seals. As small as this vacuum is, is does the job QUICKLY and very EFFECTIVELY, much much better than my current canister vacuum. This Shark Rocket Pro Corded Stick Vacuum is much quieter and very stronger in terms of suction than ANY vacuum I've ever owned. I went from 45 minutes of vacuuming to 15 minutes, WHAT A GREAT IMPROVEMENT ! Overall, I would HIGHLY recommend the Shark Rocket Pro Corded Stick Vacuum if you want clean floors with little effort AND multiple attachments that can simplify and clean the most hard to reach places and other areas.liljayp

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

After reading these reviews I can't help but think that these machines are designed to last for roughly 2.5 years. My machine did the exact same thing that others have written about. I purchased this machine back in January 2020, about a month ago it started cutting off during use. The cutting off started getting more frequently to the point where the machine stays on for about 2 seconds before cutting off which makes it inoperable. So I call the service center to be told that my machine is out of warranty as of January 2022 and a replacement motor will cost $116. It is really unfortunate that a $700 machine is designed to last 2.5 years before you have to put more money into it. The sad part about it is that most people will pay the $116 because you can not get a new decent vac for that price and secondly, you have already invested $700 in this machine. It is very disheartening, and I wish I would have went with a different brand.Trise

I got this one to replace the one that gave out after 3 years of use (well only the roller quit working–no belt …). I'm a bit frustrated. Hard to push; brush stops rolling at certain levels even though I want it rolling at all except non carpet. awkward turn on and then step on for head. also the manual is skimpydebra

My only con (after owning a windtunnel) is the hose is too short. And I keep knocking my vacuum over when using it because of that fact. Otherwise I really enjoy how light weight it is. Great for everyday use; especially because my cats shed like crazy. Picks up all the dirt and dust.Christine

First, I don't know if this was a repackaged vacuum cleaner, the hose has a section that is partially collapsed, and there's a section of power cord that has a little bit of insulation missing. Small things I didn't feel worth sending the vacuum back. The only gripe I have is the roller brush cannot be turned off while dusting, but then if it had that feature you'd be paying more this this unit.James

Honestly haven’t had any major complaints about the vacuum. We do have kids so we use it probably every other day to 2 days. It’s a compact vacuum which is a plus. The one tiniest complaint I’d have is after going back and forth a couple times there are some items that you would think the vacuum would pick up, but doesn’t. Instead, I use the detachable wand for those odd pieces. I should clarify, the vacuum has picked up 99% of what is seen on the carpet. It’s just those random odd stragglers and it doesn’t happen every time. As for our tiles, I just use the wand to pick up anything necessary then jet swift it but that’s a different product.GL

To start off I would have to say that the Dirt Devil Endura Max Upright vacuum is a high quality performing product. There is very great suction when it comes to pet hair and even popcorn in the carpet that my child had spilled. The spinning brush is adjustable to many settings. Such as bare floor to higher profile carpet. It does a great job of pulling dirt and hair out of my medium profile carpet. It isn't to heavy so when I use the extended hose handle I can carry it from place to place. One thing in was not a fan of was the multi dusting piece. It was a little to bulky to fit into my window seal to get that dirt out. The smaller end was also not long and thin enough to fit into my dryer vent. The dusting piece also added extra unnecessary bulk. It is a nice concept but it isn't as great as the individual pieces. Other than my opinion on the duster, I really enjoy and love my Dirt Devil Endura Max Upright vacuum. If you are contemplating this purchase, I recommend you try this product. You won't be disappointed.Chelsea1

Other than marrying my ex husband, buying this vacuum was the worst decision of my life. It is bulky and cheap plastic. Extremely loud and makes my arm go numb from all of the vibration! It has a "hardwood" setting but the brush still spins in that setting, which can scratch the hardwood. I was excited about the pet brush attachment, but is doesn't really work since the attachment will NOT stay on the hose or in the attachment holder, for that matter. It does not have much suction, I feel running a lint brush over the carpet would pick up more! I won't even give this vaccum away because I wouldn't want anyone to hate me!BBB Customer

I just moved into a new apartment and have saved up for this Dyson and it was the best decision I have made. My new place is a 2 bed/2 bath apartment with mostly hard floors and carpets in the bedroom. After going to Dyson’s website and taking their quiz. First, I have to suggest going through Dyson’s website to purchase and not through a 3rd party (Amazon, Target, etc). Dyson offers a price match, you are ensured a warranty, if you wish to get additional attachments, you can know you are getting the correct ones. Next, after know about what model and price point I needed, I was able to look at each machine and pick out the best that would work for me, my cleaning routine, and my home. My Dyson came with so many different attachments (included!!!) but the reason I chose this one was it had different heads for one for each type of flooring, carpet or hard floors. I can remove the wand to make the attachments handheld to clean my couch, add it and a soft bristle head to clean the walls and the top corners next to my ceiling. I could go on and on. This isn’t a vacuum… this has replaced so many different tools I used to clean and, above all, my favorite part, as new apartments can come some lingering bugs, I take the head off and can stay far enough away and still catch and dump the creepy-crawlies. It is my new bug killing machine. As I said, I could write a novel about how much I love this Dyson. It was worth every penny.heather.n

First of all; I have a DC33 for almost 10 years and it is still working excellent, I had repaired a minor cosmetic issue but this is a great tool from Dyson. I really appreciate the thoughtful design of these machines and everything that Dyson produces. This is an outstanding company. Now, we bought the V8 Absolute and we are even more impressed with such beautiful design, with such a great details and mostly with the efficiency of a Dyson. The quality of the VB-Absolute is visible and tangible; this is a great investment and a great tool to implement in our home. We can clean our vehicles and every single place inside our home, easily and more efficiently. We really appreciate such professional and outstanding company. Big thank you.Ellis

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The interchangeable batteries, the many attachments and the light weight of this vacuum is the only positives. This is my first cordless vacuum so I am not an expert but this is my observations after 1.5 months of using it. While I will say the hard floor power head works great for exactly that I must say the multi surface power head is terrible. After vacuuming a single 5’x7’ rug, the light goes red, the roller stops, and it needs to be cleaned. It’s not like we have a lot of hair in our house, just myself and my partner, as our dog does not shed at all. To clarify it comes with two full sized motor heads. One for hard floors (this one is great and hair doesn’t get caught in it at all) and one for carpet and hard floors (this multipurpose one gets a lot of hair caught in no time at all and will stop working until you take it apart and clean it) Canadian Tire does not offer returns on vacuums once you’ve tested them which I somewhat understand but it’s also a nuisance and it something that may hinder me from buying one from them in the future. If we hadn’t bought this vacuum on sale 50% off I would be quite upset. This vacuum feels very cheaply made. If you are looking for a cheap vacuum for hard floors then this one will do a decent job. But as for carpet this one isn’t the one.Heather

Opening up the box, this was very simple to put together without the use of instructions. It only has a handful of pieces that easily snap together. My immediate reaction was how topheavy it is- and NOT freestanding on it's own, which is a slight disappointment. This seems to be the norm with cordless stick vacuums. I do wish they'd find a way to allow them to stand, so you don't have to prop them up against a wall and hope they don't fall when moving something n the midst of vacuuming, picking up a toy you don't want sucked up, etc. After using this for some time, I can say that it certainly is not my favorite vacuum. Here are my main thoughts: I love that it is cordless and can't imagine plugging a vacuum into a wall after using this, but the battery life doesn't last very long and it's a bit annoying to always be charging this. It only comes with one battery, so you can't be charging one and using one- and they are VERY expensive to purchase from Hoover. It isn't easy to empty. We have a home full of pets so this very quickly gets filled up with hair, and it's not as simple as just opening the base and dumping it out. I have to reach my hand in and pull clumps of hair from the tiny crevices of the device. The topheaviness is really an issue. I can't tell you how many times I've propped this up against the wall, only for it to fall and scare everyone in the house to bits. Has an "extra" suction feature that is so loud its unbearable to use. There is truly no need for the volume to be amplified by 20 when using this feature. After only using for a few months, the bottom brush/roller is so tangled in hair that I need to take a pair of scissors to it soon, but am dreading it. I wish it sucked up this hair rather than tangling it in the roller. All in all, it gets the job done, but in your search for the perfect vacuum to spend your hard earned money on, I'd pass this one up.Courtney

When I first purchased this vacuum the battery died after 12 uses. Since it was under warranty I got a new battery. These batteries though are 3Ah. In order to vacuum my living room/dining room and kitchen though I must recharge two of these 3Ah batteries. A 3Ah battery takes me 4 hours to recharge but lasts 15-20 minutes depending on the setting you have it on i.e.CARPET or ECO etc. On another day I can then have them fully recharged to then do the kitchen/hallway or other small rooms. Therefore you MUST have two of these batteries. If you spend $300 on two 4Ah batteries you could do a condo sized apartment (1000 square feet in my case). Therefore the onus of technology improvement for the batteries falls on Hoover and they should thus charge less for these batteries. The cordless technology is nowhere near where it should be and for that reason I cannot recommend it to my friends with would prefer central vac and they are mostly in houses not condos. I always use the less draining ECO function on the vacuum and get 20 minutes out of each 3Ah battery. I believe two 4Ah batteries are sufficient for 1000 sq foot space to get done without needing to recharge them though but $300 for those batteries is like buying another high end vacuum cleaner.SD

I received this vacuum for Christmas, and have been using it daily for about three months now. I really wanted to love this vacuum, but I don't. The main issue I have is with the self-cleaning brushroll: Sure it doesn't tangle, but that would require it to actually pick up fur in the first place. This vacuum adamantly refuses to pick up any fur that isn't just sitting loose on the surface of the rug…which is deeply unhelpful. The roll just wipes fur along, without doing anything to agitate the carpet. I have used the entire battery life of this vacuum on my single living room area rug, just to still need to use my rubber broom. For a vacuum that costs >$300, this is extremely disappointing, and considering the vacuum is called the "pet pro," I truly don't understand why this vacuum simply cannot handle fur in any regard. My second problem with this vacuum is that it leaks dust from every single joint and seam the entire time I'm using it. Who wants to be covered in dust from vacuuming? Not I. Additionally, the wand itself clogs constantly in a way that's very difficult to clean out. In fact, most of this vacuum is difficult to clean, outside of changing the filters. I have two cats and a lab mix who sheds like it's his mission on earth, and frankly, this vacuum just does not cut it.LindseyJoy

I've never made a purchase that I've been more disappointed in. The vacuum worked fine the first couple of times now every time is vacuum my house I have to unclog the machine from the many many many potential clog spots. I never once had this problem with our previous dyson vacuum. I have a golden retriever, so yes, having to maybe unload the vacuum is to be expected however for a product that supposedly specializes in pets, it does a TERRIBLE job. I've had to take apart the base of the bottom when that gets clogged, the shaft of the vacuum comes apart and now hair seems to get clogged making the base of the vacuum essentially worthless. I am so so so bummed and wish I would have returned this while I had the chance. DO NOT PURCHASE THIS PRODUCT IF YOU WANT A PRODUCT THAT ACTUALLY PICKS UP DOG HAIR.Megan

I absolutely love that it is cordless. I loved the black friday price… i think it was $159 or $179 something like that . WAY under the price for a dyson. I absolutely love it. I have 2 dogs and 1 cat all whom shed ALOT. I use this vacuum daily, several times a day and have not had any issue with the battery. Keep in mind i mentioned having a little zoo of animals, so the first month i had to take the machine apart to be able to remove clogged hair on the long stick. The instructions dont really tell you how to clean it. There is more than just emptying the basket. To avoid it getting clogged, i now try to blow out all the hair in the tubes Atleast once a week. Only negative i would mention is I wish it was a bit stronger and wish it gave an option on height. For example if there is a leaf on the floor it will not suck it in becase the vacuum in not high off the ground to pick it up. I believe the dyson is a tad stronger but its not worth paying $400, when i can just use this one for under $200. I do not regret purchasing this at all. My house feels cleaner and its super easy to use.If you find it on special buy it!Kelly

I had the original IF200 model that the head unit started making a noise like a grinding. I called Shark and they replaced it under warranty with the new model IF80. I was excited as they replaced the whole unit and very quickly. After first use I was disappointed as it left a lot of my dogs hair on the carpet. I thought maybe I missed something in the instructions, so I re-read them, checked the unit in case I missed packing material. Did not miss anything. My housekeeper stated she didn't like the new vacuum because it wasn't cleaning the carpet. I went and grabbed the old units powered floor cleaner and went over the carpet again and that unit picked everything up like before so whatever they did with the powered floor unit is what is bad. Again great warranty bad vacuum.Bruce

I do not normally write reviews but am making an exception. I love this vacuum. It is very cleverly designed to bend to get under furniture, and also fold up for storage. It is not necessary to use a docking station to charge the unit, which I find helpful since I have no wall space for a docking station, and I can charge the battery and store the unit folded up under a counter. I find the unit to be quite light, compared to others I have looked at. Also, you don't need to hold a trigger to get it to go (a poor feature on the Dysons). It comes with 2 batteries so you can be using one and charging the other. One battery is enough to vacuum most of my house. It is easy to empty the dirt cup.. I find it has good suction, and the "carpets" function is particularly effective. All over I am very happy.Princess Nasturtium

I've had this vacuum for about a month now, and I love it. I currently reside in about a 700 square foot apartment with carpet in the bedroom and walk-in closet and hard surfaces everywhere else. I can do a full, slow, methodical vacuuming of the whole apartment 3 times on 1 battery (not using the ion mode). The different brush speeds work great for switching between hard floor and carpet. I find myself vacuuming at every chance I get just due to the convenience of this unit. The included accessories such as the crevice tool and detail kit make vacuuming anything a breeze. The flex makes vacuuming under coffee tables, chairs, and beds simple. The only minor complaint would be that the dust bin is small, and dust seems to stick to it to the point where you need to reach in and pull it out to empty. That minor concern doesn't really bother me, but it's worth noting. Overall, I would 100% recommend this vacuum.BRIANB

How quiet is this vacuum? I'll tell you. When I first moved into my condo, I was stunned at how well I could hear the vacuums of my downstairs and next-door neighbors, which meant that they would also be disturbed by my noisy vacuum as well. But from upstairs, I never heard a vacuum; all I could hear was an occasional gentle swishing that sounded like somebody was using an old-fashioned carpet sweeper, which I thought was unlikely, as they had a dog who shed a lot. I later became friends with those neighbors and started swapping pet-sitting duties with them when either of us would go out of town. That was when I discovered that the reason I never heard a vacuum from up there was because they owned a Miele canister vacuum. I would often use that Miele to vacuum up their dog's hair so they could come home to clean floors after a long trip, and I came to love that almost silent and easily-maneuverable canister powerhouse. I envied them having that Miele, but at the time, I had only recently (and regretfully) purchased a noisy and annoying upright vacuum, so I couldn't justify investing in a Miele so soon after buying the upright. But it didn't take long for me to lose patience with my vacuum, failing to see the point in its HEPA filter when you have to empty the dust receptacle after every cleaning, which then releases a certain amount of dust right back into the environment. It may seem handy that those types of bagless vacuums have parts that can be dismantled, removed and washed, but the downside is that those parts HAVE to be thoroughly cleaned on a regular basis to maintain their efficacy, which is a dirty, dusty and annoying undertaking. So, I finally chucked the upright and treated myself to this Miele model, and I couldn't be happier. It provides an extremely effective clean and requires no more than removing and disposing of a filled bag and inserting a new bag. Worth every penny!Willabella1023

When I purchased this vacuum, it was the best, most powerful vacuum I have every owned. However, after having only used it 8-10 times, it broke. The floorbrush stopped working. I called Miele and was shocked when they refused to honor their manufacturer warranty because it was not purchased at a Miele store. When I called the Miele store in my area for advice about the vacuum they stated that Miele products do not work well if you have pets. (they even said the pet vacuum they sell does not handle fur either) I was surprised by this but appreciated their honesty. Long story short, if you have pets and/or carpet this is not the vacuum for you. If you think you might ever need help with a part or need the assistance of their customer service dept, this is not the company for you. I sent a complaint to the better business bureau about them and sadly, found myself in good company with numerous other complaints about them. The Better Business Bureau rates them an F. It doesn't get any worse than that folks. Buyer Beware!melissa

If you like using a canister vacuum or are thinking of getting rid of a heavy upright or other vacuum, then this is the one to purchase if it meets your cleaning needs. I've had other much more expensive Miele canister models in the past with more bells and whistles, but as far as suction goes, every Miele canister vacuum has the same motor. I found this particular Miele model was the lightest and smallest Miele canister vacuum I've used making it extremely easy to operate and store and pull out whenever I need it for even the smallest of messes. I've done a ton of research on many brands and many different Miele models before making this purchase. When choosing the correct Miele canister vacuum it is all about your home and your cleaning needs. This model is perfect for hardwood floors and low-pile to mid-pile carpeting/rugs and everything above the floor. I'm pleasantly surprised how well the air driven turbo carpet nozzle cleans and how easy and light it is to push around on area rugs and wall-to-wall carpeting. Although the turbo nozzle isn't as wide as an electric power nozzle or upright vacuum's cleaning path, the turbo nozzle also has a great benefit of allowing it to reach in tight places like between chairs under beds and in-between many tight places and furniture. I recommend opening the air flow valve on top of the turbo nozzle and setting the motor speed dial on the canister NOT to the highest level when using the turbo nozzle on carpets and rugs. I have a cat and with these settings, the turbo nozzle really does a great job of picking up dirt and cat hair on my carpets & rugs and with minimal pushing and pulling effort on my part. For bare floor cleaning, use the included bare floor tool with the motor speed dial on the canister to the highest level. I find this Miele canister vacuum model is extremely easy to operate and works well if you use the correct settings. It is true that an electric powered carpet nozzle offered on other higher-end more expensive Miele canisters might work better for certain jobs, but with low-pile and mid-pile carpets like the ones I have and living in a relatively small home, this model is perfect choice for us and cleans extremely well. Also keep in mind that Miele models with the electric power nozzle have much heavier hoses, heavier hose handles that are awkward for above the floor cleaning/dusting, heavier carpet nozzles, and heavier wands that make cleaning more difficult because of the weight (especially when cleaning above the floor or carrying the vacuum to multiple floors). You will not have weight issues with this model. The only cons I have for this model is that even though it is a lower-end Miele canister with less bells and whistles than other Miele canister models is that it is still a Miele and it is kind of expensive, however you do get what you pay for and that is quality I can feel with every use and hopefully this quality will last for years (I believe the motor has a 7 year warranty from Miele). Also, the cord could be longer, the bags could be bigger and less expensive (however, I would never go with a bagless vacuum again because of the mess and dust seeping back into the air. Miele bags are of the highest quality), and it would be nice if the tools had a place for storage inside the canister, but this might make the weight of the vacuum heavier so I can easily live without on-board tool storage. Overall, I've tried and owned many other types of vacuums including bagged and bagless uprights / canisters with and without electric power nozzles, stick vacuums, and a central vacuum that was built into a house I once owned. By far, this has been the lightest and easiest to use vacuum I've owned and it far exceeds all of my cleaning needs and the canister is totally sealed locking in all of the dust and allergens (A sealed Miele is really terrific if you have allergies or don't want dust to resettle on your furniture after cleaning). At one time all Miele vacuums were made and assembled in Germany and that always meant great quality. Although this model is assembled in China, parts and design are from Germany. If you have multiple pets, a large home, lots and lots of wall-to-wall carpeting, and carpeting that is shag or high-pile, then this Miele model may not be for you…Rusty B

Oh my goodness. I've been a housewife for nearly 30 years and I've spent countless hours vacuuming my home. I have never loved a vacuum before….EVER. This new Miele is a magnificent machine. First of all it's beautiful. It is designed so well. Every part clicks into place with such easy precision. Every part is very easily accessible and well made. The controls on the handles are genius. Pure genius. And performance?? WOW. Its quiet. There is NO smell or odor or dust when I vacuum!! I didn't realize all of these years how much my past vacuums put out dirt,dust,smells…YUCK! I'm 52 years old and I can vividly remember the smell that would come from our very expensive Kirby vacuum from my childhood. It always smelled like our dog….ewww! I'm so happy with my Miele that I have yet to put it away! I've used it everyday since it arrived and I love to just look at it! The retractable cord works seamlessly. The wand holders on the unit are fabulous. The power head brings tears to my eyes…..all of the choices for power level and height are wonderful. My home is 95% wood floors and we have many area rugs. I used to hate having to use different vacuums to clean either the wood floors or the rugs. Now my problem is solved. Instead of dreading vacuuming I'm delighted to plug in my miele!!!jewelrymama

It’s a transition for me to not see what I’ve picked up and wait for an indicator light to tell me when to change the bag, but I look forward to it! I previously had a bagless canister with another maker. The cord on this one practically gets me through my house. I was surprised how long it is. I was excited about the light, but it’s not what I expected because the light I needed was for the hard floors and it is only on the carpet attachment. Don’t get me wrong, as I love this vacuum! The park feature is awesome and easy to carry the vacuum or roll it. Most of all, the customer service is beyond anything I have ever experienced! Top notch! Thank you!Nicole

This is by far the very best vacuum I have ever owned and I suspect I will not have to buy another one again. The Uniq not only has strong suction, it also has suction control which allows me to fine tune the suction based on what I am cleaning. This vacuum is extremely quiet, so much so that I can use it in the early morning and not wake up my children. The bags are large and go a long way. Lots of finger tip controls and height adjustments for the big power head. It really does make my life easier when using this vacuum. I feel spoiled by my Miele UniQ but I am worth it.Elsa

After a short time of use, I was left slightly unimpressed by this vacuum. I own a similar vacuum by a different manufacturer and there are many features it has, that I wish this Samsung Jet vacuum had, such as a telescoping wand, a spare battery, a stand-alone charging stand, and a bottom emptying dust canister. What I loved the most about this vacuum was how extremely lightweight it is, the suction power, and the low profile vacuum head. I was very disappointed with the battery life of this vacuum, and I also found the pet hair tool (mini motorized tool) to be a mostly useless, battery draining tool. The low profile vacuum head and its powerful suction makes for an excellent vacuum on non-carpeted floors and it picks up pet hair really well. Unfortunately, the tiny wheels on the vacuum head made it difficult to vacuum carpet, which is disappointing for my household since it's a mixture of hardwood and carpet. (It just didn’t glide smoothly across carpet, especially at the higher suction settings.) Additionally, while the low profile vacuum head allows for vacuuming of tight spaces, it really limits the debris size that can be vacuumed up. There are three power levels to vacuum at, low, mid, and max. The mid level does ok but I definitely preferred running the vacuum on the max setting. Unfortunately running at the max significantly reduced the runtime of the vacuum to about 7 minutes, and with only one battery included, this means you're out of luck until it recharges. I did like using the vacuum to reach high spots around the house that tend to collect dust and cobwebs. The light weight of the vacuum and the extension crevice tool made it easy to get to those hard to reach areas without having to pull out a step stool. This is where the lightness of the vacuum really shined, as I was able to go around the entire house vacuuming corners and vents without my arm ever getting tired from holding the vacuum up in the air. Overall, after several days of use, I feel that the performance of this vacuum is just ok / average, especially compared to others on the market. There is definitely room for improvement. Pros – super lightweight – good suction / power – quiet – low profile vacuum head (reaches under tight spots) – brush spool (jet fit brush) is easy to remove for cleaning Cons – non-telescoping wand – emptying of canister – battery life – only comes with one battery – no stand option included (only wall mount) – suction head rides really low to the ground making it difficult to vacuum pieces of debris – small brush spool (jet fit brush) allows for hair to quickly get wrapped up around itKMiller

The Samsung Jet 60 Pet Cordless Stick Vacuum is really lightweight and easy to use with only one hand. It comes with lots of accessories making it very versatile. All of the attachments have a button-click system making it very easy to attach or unattach the different accessories on the fly, so there’s no delay in your cleaning. The vacuum has adjustable suction power and decent suction even on lowest setting, but has even more power when you need it. This vacuum is absolutely great for cleaning those hard to reach places both high and low such as corners, under furniture, air vents, ceiling fans, and window blinds. The Jet 60 is convenient for vacuuming your car. For me, the greatest application for the Jet 60 is vacuuming the stairs. Not having to drag a full sized vacuum up and down the stairs is very nice. The product package states that the battery lasts up to 40 minutes. But when I use it on lowest power setting, I get about 24 minutes before the battery gives out. On full suction power, I only get around 6 minutes of charge. The battery charges quite slowly. After a small job of just a few minutes it takes around half an hour to recharge fully and after a job that depletes the battery completely it takes several hours to recharge fully. This means that it’s really not useful for a whole house cleaning, for that you probably need a corded vacuum. But if you had a small apartment or dorm room it might work fine. Otherwise, it’s mainly useful for spot cleaning and small cleanup jobs like vacuuming the stairs or your car. The dust collection bin is a reasonable size given the battery life, you are likely to run down the battery before the bin is full. The bin consists of 3 parts, one of which is a HEPA filter, and is easy to detach, empty, and clean by rinsing with water. There is a jet of air that comes out of both sides of the vacuum. I mention it because I have experienced these jets blowing dust up into the air while cleaning in especially dusty areas or when vacuuming near loose papers, like on a desk, the papers can get blown around. Overall, the Samsun Jet 60 works quite well, but my biggest complaint is the lack of battery life. I’ve owned other cordless vacuums and getting around 24 minutes of charge time is actually pretty good in comparison.Mkru

Samsung really knocked it out of the park with this little guy. Between my wife and I, we actually enjoy vacuuming. We've even had competitions to see who can clean the most before the battery runs down! It's substantially more than I expected for the size of the battery, you can get a few rooms lightly soiled carpeted rooms in! Not just using it at the lowest speed either! (I'm not sure where Samsung gets the "up to 40mins" number, but I think you'd have to be not using any powered attachments, and at the lowest setting to get close to that, caveat aside, it lasts enough for a quick clean on an average house floor or more!) I also was not expecting it would actually pick up much more than an older hand vacuum that happens to have a long wand/sweeper attachment. It actually functions as a "main" vacuum if you're a frequent cleaner, as it handles deeper messes in a carpet that I was not expecting it to even come close to pulling up all the way. (dog and people hair plus some tracked in dirt/sand that was stepped in, took a few passes, but still managed) It's also not excessively loud, my infant daughter is most intrigued by it and watches us intently, whereas she was frightened/we had to put some hearing protecting on her if we wanted to use our "big" corded vacuum. The ONLY downside I have to this vacuum is the charging/mounting unit, which is why I gave it 4/5 instead of 5/5. Some folks do not want to mount a vacuum and just want it hidden in a closet until use, with a battery charger in the corner maybe out of the way. (The charger mount is a neat idea IF you plan on mounting, since you can charge the battery by itself or leave it in the vacuum and charge through the vacuum without removing the battery)GlennT

Love hate relationship with my vacuum. It’s very very verryyyy amazing at actually getting up all of the dirt, dust, food particles. It has great suction, and the attachments have nice features: a nice angled piece for corners and a great upholstery tool with the brushes on both sides that works FANTASTICALLY for pet hair!! The only thing I ABSOLUTELY CANNOT STAND … Why is the containment chamber sooooo small!! like I can only clean the stairs and upstairs hall have to empty, do 2/3 medium sized bedrooms. full. Living room and dining room. Have to empty it again!! if it’s too full like you try to squeeze in the last bit of the 3rd room you have to empty from top and bottom of the chamber which literally makes such a mess (making more stuff I have to vacuum sad face) and on top of that as cool as the really long detachable from the body tube is , stuff gets stucckkkk like soo baddd!!! Omg it’s unbearable at times I have to use a really long wire coat hanger that I have It’s ridiculous lol so yeah love hate relationship it vacuums so well though that honestly I just deal with it especially bc this vacuum is super cheap it was $160 at Target and $175 on Amazon delivered with warranty included so worth it! And I even contacted them the first time I had the issue tube clogging issue and they replaced it but the same thing still happens I’m sure it’s just from being extended and then retracted the stuff just gets stuck and builds up. Again, I just deal with it because of how well it cleans literally like professionally clean. so, take this as you will !!elaina.a

I have owned a few different vacuum cleaners , made by different manufacturers over the last few years . And each one has lasted barely over a year. Now I'm not a person who vacuums multiple times in a week. Honestly , I may vacuum once every 2-3 weeks. So the old ones didn't crap the bed due to being over used. Before buying this fantastic vacuum , I did my due diligence and did a lot of research and read a ton of product reviews. By far I felt that this Shark vacuum was the best fit for me and I was right. Everything about this vacuum is smooth , easy to use & operate and definitely the best value for my wallet. I initially was hesitant about the price but I feel (and have heard from other Shark owners) that Shark vacuums last for 5 years and if that's the case , it's worth every single penny. I use this vacuum on every surface in my home . I'll never own anything but a Shark vacuum for as long as I live. Thank you Shark for making incredible products.NickinWNY

This vacuum is okay. I broke my other Shark Navigator, the NV586 purple one, about a year ago and needed a quick replacement so I thought this one would be just as good. It was not. It was fine but really just not powerful enough to handle my 4 kiddos and two pets. So I went looking for an upgrade and I am coming back to write a review finally becuase I recently purchased the new Shark Vertex DuoClean (AZ2002) and OMG I never knew what I was literally missing. One single pass over an 8×10 rug and the DuoClean picked up more dirt and hair than any other vacuum I have ever owned. No exaggeration, I think I picked up years worth of nasty that I had no idea was still in there. As a bonus, it also glides over the hardwood floors picking up everything instead of scattering it like other vacuums and now I am also throwing away my brooms. After owning three Sharks and one Dyson, I would recommend the DuoClean forever. So the NV360 is fine for single folks with no pets or kids who also don't need to do hardwood floors, otherwise watch for a sale and snag the new DuoClean.Karilyn82