Best Vacuum With Self Cleaning Brushroll (2023 Update)

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

So i normally dont leave reviews like this but i am so sad and somewhat disgusted by my last two shark purchases. I will start off by saying when i first received my duoclean i was in love and recommended it to everyone.. no one was allowed to touch it but me. The light on the wand was my favorite. I couldnt say enough good things about it. After having it a little over a year it started losing connection on the wand. I would blow it out with an air compressor and it would usually help. I even upgraded to a zero-m base with a self cleaning brush roll which made this machine even more amazing. Pretty soon the connection problem became more consistent and aftet a little over 3 years the base part of the machine (which later i found out was the wand connection) stopped working completely.. i decided to get another vacuum and decided on the vertex. In less than a year i was having connection problems and the fins on my brushroll were pretty much gone. I was having to duct tape the wand to the base so it isnt loose. I called for help and tbey told me to replace the wand to fix the connection problem. When i asked about the base with all the fins gone on my brushroll he told me i would have to replace the entire base and couldnt just replace the brush. I remind you…i had had this vacuum less than a year. I may as well just buy a whole new vaccum! So i have opted for my duct tape method which has been inconvenient but works. I have now only had a year and half and may as well throw it in the garbage. And now have to spend money on yet another vacuum.. I am drawn to shark because i love that its lightweight and the lift away is awesome. But im not rich and cant afford to be buying a vaccum every year or 2. I wish shark would stand behind their products and cover major parts for at least a year or maybe find out why they are having connection issues. I am disgusted and embarrassed that i have recommended these products to so many people who have went out and bought them. I hope they dont have the same problems i have. I wrote this review in hopes that someone from shark would contact me and make things good. Only time will tell. But in the mean time i am in need of a working vacuum that is not a sharkJenny

Best vacuum ever. Dogs, dust, dirt, multi surfaces no problem! Living on a ranch there is dust, dirt, work boots and cow dogs. A mile down a dirt road, surrounded by orchards and cattle, there is a year round rotation of spraying, shaking trees, sweeping nuts, and cow work. I was using three different reputable vacuums to try to get my floors tolerable, including the shop vac I "borrowed" from the barn. I had given up on clean. I was actually starting to feel depressed, especially about the carpet, and thinking I was just going to have to replace it in three rooms. I hated to have people over for them to see it. One midnight infomercial and free shipping later and every person who has been over has commented on how clean the house is. The only change in routine is the Shark Vertex vacuum. One pass over the floor with the Shark Vertex and my hard wood floor felt clean, not just dog hair and dust up, but no grit and shiny with the microfiber. The carpet in the bedrooms has been transformed, I knew there was residual dust/dander left behind by the three vacuums I was using, but nothing prepared me for what the Vertex pulled out. All the hours and passes with multiple vacuums and the Vertex was like magic. Chinchilla tossing his bathing dust everywhere, the Vertex microfiber leaves the wood floor polished. The house feels cleaner, even the air seems like it has less residual dust. If you live on a ranch you know what I mean. Tools and attachments are all easy to use. Canister is easy to empty and put back on. I wasn't expecting it to drive itself, there is no effort to move it forward. My house will never be perfect, but I finally feel like my efforts to clean it work. I am no longer embarrassed to have my revolving ranch door open to everyone.Bonner

Purchased vacuum at the end of 2020. I have only owned this vacuum for a little over 2 years and will need to replace the floor unit a second time. This might be a yearly replacement. I have long hair and have two doodle dogs. So I vacuum probably 3 to 4 times a week. At first I really liked this vacuum. It cleaned hard floors and carpet well but around 8 months of use I started to smell a melting/burning plastic smell while using. Eventually the main roller stopped spinning. I wasn't sure why I would be having that issue since I cleaned the filters often (have extra so that I don't have to wait for filters to dry) and cleaned out both rollers after each use. Shark replaced that floor unit since it had been less than a year of owning it. After using the replacement floor unit for less than a year it is now having that melting/burning plastic smell. Not sure if there is a warranty on the replacement parts but I guess I will find out once this current floor unit stops spinning. Shark didn't ask for the old floor unit back so I decided to open it and see what the issue was. It turns out that hair was getting trapped around the bearing for the main roller. There is no way to clean this and is a poor design. The images attached show the main roller bearing gets hair trapped by it and will eventually melt the components around it until the roller doesn't spin. I wish I would of taken a picture before/after removing the bearing cover so that I could show that could show packed in that hair was.Alice90

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

Not sure yet how to rate this vacuum. I recently bought this model as a replacement for model nv681. I like the features of the Shark vacuum, but it didn't last the full 5 years. It began literally falling apart after about 4 and one half years. The brush roller is literally hanging on by a thread. I hope the new one holds up better and longer that my first one, and performs at least as well as the first model. Also the customer service for Shark needs much improvement. When I called to get some answers, I got a major run around. There is no one to talk to when trying to get answers about problems. I would recommend this vacuum with reservations.Rita

I am a vacuuming obsessed weirdo! I just love to vacuum for some reason. I love the before and after and love the feeling of having a nice clean floor. That being said I tried out all kinds of other vacuums while never really finding one that was great until I bought this vacuum. It's got everything I wanted in a vacuum! I should have known to stick with Shark because I have an old lift away professional that I've had for well over 10 years!. It's even still going strong after all the abuse I've put it through but it's just time for a new one. Only reason I tried switching brands is because the upright sharks are quite heavy and I now have stairs in my place that are hard to clean witha a heavy uptight.. After multiple failures with other popular brands I found this one that converts into a canister vac making it much lighter to use on stairs. I'm in love with this thing. It works so well and it's super powerful with all the bells and whistles that I could ask for. The LED lighting on the pull out wand is a huge plus! Lights up anything I'm trying to vacuum. I vacuumed my bedroom soon as I got it right after vacuuming with a popular Eureka that I had previously bought and it was amazing what this vacuum picked up that was left behind by the Eureka. Hopefully this one lasts as long as my other Shark did!Brock Sumner

We bought this 3 years ago and the hose split along the ridges. We use it less then the recommended cleaning regimen that carpet manufacturers recommend (daily). Shark claims it's not under the 7 year warranty because we sweep to much.

If your product can't hold up to reasonable use then it's worthless and I'm taking my business elsewhere.

I also find all the nooks and crannies this vacuum has hard to keep clean (canister, wand attachment for furniture top guard thing)

Replacement parts are unreasonably priced with the company's less then expected life expectancy.Patient Farmer

Out of the box, the vacuum was great. Sucked up everything. Within a month, it was basically a glorified hand vacuum. The only way I can get it to do anything is to use remove the hose and the attachments. The actual suction when using it upright is terrible. It vibrates like a dolphining F1 race car, makes a hideous popping and hissing sound from the side, and worst of all, leaves fuzz, dirt , and giant hard balls of lint all over my floors rather than actually cleaning them. Using this vacuum is more work than simply using a broom and a hand held dirt Devil. Customer service was helpful in trying to fix the issues but the suggested solve didn't work. The vacuum is a lemon…complete waste of the time and money spent.Card Lady

It does quality performing for pet hair to include the turbo extension tool for upholstery. DO READ ALL the instructions so you know how to properly use it. Don't assume! The tools are ill placed with the placement and storage of the electrical cord (always falling off). The telescope for the hose to attachments doesn't lock properly and always ALWAYS pushing back in. I don't have an issue with pet hair on the roller getting stuck, but I do with human hair and any amount of length to trash. The spot where the hose connects to the canister is constantly getting clogged because it is small and narrow, needs to be wider. Pay CLOSE attention when taking the filter out of the canister and putting it back; there is a reason it is meticulously marked. The alignment must be perfect or it won't go back together properly; this is the same for everything on the vacuum. Hard to push when vacuuming (hence one of the reasons I said to read instructions carefully)? You have to provide some air to release the amount of suction, so it moves easier with the little knob on the left; by the way, it moves also on its own.feltermail

Within 1 minute of its' first use this model #2475 Pet Hair Eraser Turbo had its' brush roll stop spinning before a small 10×10 foot area was complete. The belt assembly is centre mounted so debris from both sides of the brush roll collects towards its' centralized belt motor which sits open with nothing to protect it from debris. This results in it being the furthest thing from the "tangle free" unit it is advertised as. Removal of the head screws holding the bottom cover in place is quite easy so I was able to see what was causing the jam (see picture attached). The manufacturer claims the unit can accept hair length of 4-8 inches. The longest of the hairs in this pictures is 3 inches, so the job in question should have been well within the manufacturer's guidelines. Upon reassembling the base the unit promptly got jammed a second time. After once again removing the clog I decided to give it a different task, cleaning hardwood. This unit has a key feature for those with hardwood floors, its' brush can turn on/off, saving your hardwood from being scratched by the roller. Sadly there is very little suction (see video attached). I found without the brush roll spinning the machine picks up essentially nothing. The last major feature this unit is its' heavily marked "pet hair eraser" attachments. The Pet Turbo Eraser" is nothing more than the same "turbo brush" or "handi-mate" that has been commonplace on vacuum's since the 1950's. The "two in one" pet brush is a traditional fabric brush as is the crevice tool. There is nothing fundamentally different with these attachments than what is industry standard from most vacuum suppliers. I've had Bissell units before, the last being the significantly cheaper "Clearview Alergen Lift-Off Pet Upright Vaccuum." It lasted 2 years before dying a few weeks after its warranty expired precipitating the purchase of this Turbo model. All in all a poor vacuum. Don't buy this.Jimmy

I’ve never in my life owned a Dyson but I finally decided to splurge and I’m glad I did! Here are my first impressions after getting up at the crack of dawn excited to test it out haha! It’s much quieter than I thought which is appreciated for those early morning cleanups after my toddler makes a mess but my older daughter is still sleeping. That laser is amazing but terrible at the same time…holy lord the stuff it was bringing to my attention was wild. I love the attachments and the one that lets you make it a 90 angle to go right under couches and furniture…chefs kiss. The floor dok is also a really nice feature as I don’t really have somewhere to mount it to the wall. It’s definitely heavier than I anticipated it to be. I do find I’m switching arms a lot so for someone who may be older or limited mobility it may be a bit cumbersome. I don’t hate that you have to press the button constantly to keep it on as it’s easier when you need to stop and go, but I do find it a bit awkward and my hand is a touch sore. I had it fully charged and used it for just over an hour and it’s now dead; I accomplished two floors, two sets of stairs and a couch set in that time. I only have hard floors besides two area rugs which are ruggables, and with the laser brush it has to be on eco otherwise it pulls them up. The other head it comes with does not work at all over ruggables. I don’t have any other ‘carpet’ so I cannot speak to its abilities with that. There are so many attachments this model comes with but there’s no where to store them – I would like to see some extra attachments for the floor dok to store them all. All in all though, highly satisfied with my purchase. I feel as though this is a prime example of “pay for what you get”. It’s a hefty price tag but I suspect this will last me years!Lindz02

This vacuum has the best suction and with 2 golden retrievers I need it but here are the cons It’s heavy and you have to hold in the switch to keep it running guessing this is to preserve the battery. All of the weight of the vacuum as at your wrist and hand and while 4.5 lbs doesn’t seem like much as you are holding it and the on button it is very stressful to your arm wrist and hand. When moving from hardwood to shag (I have all hardwood and two 8×10 shag type area rugs) the beater bar stops and the machine quits working even when you stop and move it to the highest setting so it won’t vacuum my area rugsI can’t even hardly push it through the carpet. I can let it and set it down and pull it. . It will do low pile rugs. Then it won’t stand up on its own you have to lean it on something or never stop vacuuming. I can get through most of my house 1400 square foot with the light before it dies or moves to eco. The head does not easily release to use just the end to get into tight spaces or replace with another attachment. The cord for the battery is actually quite short if you’re hoping to plug it in a closet or hide away place. Sleek as it may seem I don’t want a vacuum hanging up as decor so I’m going to have to add a plug somewhere out of sight. The pros are the light and suction provided you can really get every hair and see all dust if your room is not to bright the light really shows everything I turn down the lights to vacuum crazy I will definitely not buy another and totally regret this purchase for the price it really should come with two batteries and be able to vacuum carpet. I apologize in advance if I missed that in description could be my fault maybe it was never intended for them.Lynda

The first point we we make is that most of the 'positive' reviews are from customers who have not owned one for very long! Wait a couple of years (i.e. until the 'guarantee' has run out!) then see how you feel about it! Like other customers we have read on here – and other review sites – ours starting playing up just after the 2 year guarantee had expired. And like many other 'negative' reviewers it was the 'trigger' that became temperamental at first and has now ceased working altogether – and the machine won't take a charge now either. We called the Support number to be advised that our only option was a replacement "main body assembly" at £85 – but we then got cut-off somehow, so I called back and went through the entire process again to be told that the part we need is not available in stock! But this time we were given another option – have the machine collected to be serviced and repaired as necessary by Dyson for £79 – plus any parts that would be required including the replacement main body assembly at £85! Utterly shameful! For £600 you expect to get something that will be robust and long-lasting. When Dyson were entirely "Made in Britain" they were excellent – but now they are absolute rubbish. This is the second we have had since they are no longer 'British Made' – the first was appalling and we were only drawn to this second one by the fact that we didn't find anything any better when we first looked around and by 'customer reviews' which we now understand are largely written by people who havn't owned one for long enough! Our 2 and a bit year old Dyson v11 is now consigned to 'landfill' (which in itself rankles and we are extremely disappointed about!) – we will take our time this time around to find something better and will NEVER buy a Dyson again!Chris

I have used the V11 for 6weeks. The suction power is very impressive. The suction is better than my corded Miele vacuum cleaner and it is much quieter and way lighter. It has removed far more dirt than the Miele which is only two years old. The V11 has brought vacuuming into the 21st century. The various attachments are easily attached and removed, the machine is light, steers easily over carpets and hard floors. The ‘boost’ setting has huge suction power, which I rarely need to use, the ‘auto’ and ‘economy’ settings are perfectly adequate for 99% of usage. I have a Labrador which moults continuously and the V11 picks up all the dogs hairs without any problem from both carpets and hard floors. The battery is currently more than adequate, I have not yet run it flat, using it in a 3 bed size house. Emptying the bin is very simple and works easily. The floor brush head keeps itself clean, I,e,there are no hairs wrapped around the roller and after 6 weeks it still looks like new. Dare I say it is a joy to use – even the kids are using it because it is so easy to operate !! I’m not impressed by many things and I’ve had Bosch and Miele vacuum cleaners which were both good but, this V11 out scores them hands down, no contest. I would happily go out selling the Dyson V11 as it is such a a convincing machine, I highly recommend it. ( And no, I am not a dyson employee!! ).Geoff

I purchased this from QVC on april 25, 2021, When I got it, I was thrilled–it performed like a dream and I could not imagine having a better vaccum. One year later, the device that holds the unit upright broke; a couple weeks later, the ability to utilize the floor/carpet option failed, so I had only one speed. Today, the brush rolls stopped rotating. I contacted Shark, thinking I had a 3 year warranty, only to find out it is a LIMITED warranty and does not cover the base unit that is experiencing all the problems. I was told they could send me a replacement unit for $95, which is nearly half of the original cost of the unit when I purchased it new. I declined, and was then told that I could have the replacement base unit for half price, as part of the "Limited Warranty." Needless to say, I am disappointed that Shark does not fully disclose it warranty practices. It seems that every time I see one of its infomercials on TV, the President of the company is constantly raving about how Shark stands behind its products. I will have to do some deep thinking the next time I purchase a new vac, as I have felt somewhat betrayed by the organization and its warranty practices.bucksfan

I’ve always heard people talk so highly of Shark Vacuums. I was so excited when I bought this. I was gonna get it home and my floors would be so clean,I’d be one of those people that people would compliment on how clean it was. Now, I’m not one to write scathing reviews and I’m always the first one to say that that one person out of hundreds that gave something one star is probably being dramatic, but Today I have to be the one person, even if y’all are gonna think I’m dramatic. So here we go. Don’t waste your time. This is the worst vacuum I’ve ever seen in my life. And I’ve seen quite a few (my mom had a vacuuming problem as a kid. We would go through one a year because she would wear them out so quick). Anyways where do I begin. It advertises as a pet vacuum. Which was a selling point as I have several cats and dogs. But it only picks up a piece of cat litter if you’re straight on top of it on hardwood floors and forget about it on carpet. As far as hair, it will pick it up from the carpet but it doesn’t suck it up so it leaves chucks of pet hair behind it as if it was Hansel and Gretel going into a forest. If it does manage to pick up the hair, it gets stuck in the hose so any piece of dirt that get sucked up behind just keep packing into the hose. I feel like if it was a person I’d have to give it the Heimlich maneuver it was so clogged. So every time I used it it would get clogged and I would open up the part that’s designed to be the there if something got clogged (I didn’t realize I would have to use it so often) and when I opened it dirt would naturally spew out everywhere so I would clean it out, put it back together, and now I would have to clean up what just spewed out of the vacuum which would just turn into a vicious cycle. This has happened every single time I have used it in the last six months. I’ve finally gotten so frustrated with it that I took it into the basement and slammed it against the cement wall until it was in several pieces. And you know what? I bet know it will work just as good as beforeKristin

I've had a few vaccums over the years but felt it time to invest in a pricer model and am very happy I did. It has great suction. Attachments that work removing fur from my furniture. Use it as a regular vacuum, wand or hand vaccum, with a easy step release from the main attachment. Easy to empty and clean, with cleanable filters, and so far, the main attachment is as advertised and hasn't tangled up with hair. 2 small but surprising features I love are light on the main attachment, and the hinged cord hook. I thought the light was silly at first but I never knew how much I was missing while vacuuming on sunny days or with all the lights on, but the vaccum light really illuminates. While the cord hook rotates 180° to allow removing the cord bundle in one go, versus unwrapping it off of both hooks. I own a rabbit, and the only short coming I have experience is that the main attachment can have difficulties picking up bigger debris like, wood shavings and rabbit dropping. I attribute that to the debris not fitting under the brush than the vaccum not being able to suction it up. Regardless it still deserves 5stars as I love this vaccum and would buy it again.Kara

This is so much better than my Dyson! Easier to use and much lighter! Not as noisy. No dust escaping is great for my copd. Lights are bright enough you actually see what your doing. Was able to clean twice the area than with the Dyson. Dust bags are huge, love that I have no more dust pums to breathe in and don't have to take it apart to clean it every month. Especially nice for a 68 year old widow with lots of health issues. Highly recommend!! Price is good too!Miracle Lady

Kenmore has always been associated with the Sears name. What with Sears in turmoil I was apprehensive on a purchase from a dying company. The five year warranty and other positive reviews convinced me to give it a chance. Overall I am pleased with the vacuum and would buy again. The only issues I have so far is there is no on board storage for the Pet brush and the electric cord is mounted on the right side of the machine. As I am right handed it would work better for me to have the cord mounted on the left side.I hold the cord to keep it out of the way when sweeping and the crossover of the cord on the machine is an issue.Rod

Kenmore Intuition Bagged upright is lightweight and easy to maneuver. The canister lifts off the base to vacuum stairs or to reach under furniture. The vacuum feels cheap because it's all plastic which makes it so lightweight. The tools are ok but the vacuum storage ports do not hold the tools well, tools are always falling off.KinPA

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

I have a Shark Navigator, gifted to me by my mother as a house warming gift. I've loved it for years but I was getting tired of giving my vacuum a "haircut" because of the bristles and I started to notice it wasnt sucking up all the fine granules from my carpet powder, leaving a gritty feeling. I was comparing other Shark models and decided on the Stratos. Here's my thoughts – Pros: -Powerful suction -3 settings – hard floor, carpet/low pile, and thick carpet/area rug -Easy press power button on handle -Brighter LED light -The power control and setting controls are on the handle, making transition between floor types and ending your cleaning session -Odor neutralizer is a cool feature, like a little febreze pack -Very good at picking up pet hair without kicking it back around or out (we have a cat and a dog) -Has powerfins and velvet roll, so it doesnt beat up hardwood floors and really does clear hair wrap (no more haircuts!) -The dust bin is much easier and less dirty; push down to release and back up to close the bin. No more grabbing the bottom of the bin over the trash to dump out -Gets right up to the baseboards -Wand and handle do not scratch my floors when moving it along perimeter of rugs or tight spaces Cons -A bit heavier than my previous Shark vacuum -Has a high pitched whine when running -LED light turns off when upright to use wand or handle (I liked this feature on my Navigator because I could get under dressers with the wand and still have it illuminated to see fine particles or dust) -Vacuum head is a bit clunky, doesnt get under small areas such as under dishwasher lip or bottom of counters; luckily the wand is about to do so Overall, this is a very good vaccum and has powerful suction. As a pet owner, it is perfect and is a big upgrade from my older Shark model. The odor neutralizer is a cool feature but not enough to make the switch if you already have one with the anti-hair wrap roller and/or power fins. But if you want something that is powerful, doesnt beat up your floors and can pick up even the smallest bits of dust dirt or pet hair, definitely make the upgrade to Stratos!ald915

The package I purchased includes the Upright vacuum, HairPro self-cleaning Pet Power Brush, duster crevice tool, upholstery tool, odor neutralizer cartridges, and a 5-year warranty. Pros: 1. Handle can be detached from the base to be used with the attachments. 2. Powered lift away where in we can detach the canister and use the vaccum like a stick vac is amazing. This helps us to reach high places like cleaning the dirt in the roof or fan blades while holding the canister in our hand. Also it is easy to vaccum the floor with the canister in the hand so that the vaccum doesn't feel heavy. Since I have back problem, I usually had issues in the past with Dyson Animal 2 vaccum as it felt very heavy and there is no way the canister can be detached. SHark has did an excellent job in fixing this problem which the other competitors have failed to fix. 3. Increased dust capacity of 1.48 quarts is a a big upgrade which helps us keep running the vaccum across the entire house without having to empty the canister multiple times. 4. Light – It is easy to clean under the table or furnitures or bed with the light on the rollers. My Dyson Animal 2 did not have this feature and i find this feature really helpful. 5. Completely Sealed technology combined with the HEPA filter which filters particles down to 0.3 microns which prevents the dust we vaccum from circulating in the house. 6. Duo clean head is a patentend brushroll that combines soft roller and a traditional roller into the same floor nozzle. 7. Ability to control the suction power on the handle – This is a unique feature for upright vaccum. I have seen this on some of my cordless vaccums that I had in the past. I like this feature as i can choose the suction power depending on how dirty the carpet/floors are. 8. Powered Pet tool attachment is small but powerful. It does pick up the human hair without being tangled. Which i am pretty sure will work for Pet hair too. Tests: 1. Cleaning the hair – I tested this by vaccuming the entire house. Stratos did an amazing job of picking up all the hair and left the carpet look very clean. When I turned the vaccum over i found almost no hair underneath. It came up pretty clean. This was not the case with my Dyson Animal 2 vaccum. I had to clean up the human hair every single time. If I clean it may be once in a month, the brush roll will stop spinning after an year or two and there will be loud sound from the vaccum. Stratos did not have any of those problems as there was no hair present in the brush roll which saves atleast 5 to 10 min every single time. This is a big deal for me and I love my Stratos just for this. Although it is recommended to eject the front soft roller and clean the stuff that gets stuck as part of regular maintenance. 2. Cleaning around the edges of the wall – The Stratos did an excellent job in picking up the smaller pieces of food that was present close to the wall without having to use the crevice tool. 3. Strongest suction of any upright vaccum in the market – I tested this by cleaning the particles stuck between cracks/gaps in the floor – Stratos was as strong as my Dyson Animal 2 in picking up the food particles stuck between the gaps in the floor or mat. I really love the powerful suction of Stratos. It does indeed have the strongest suction like Dyson. But not sure if they are both the same but i am pretty satisfied with the suction power of Stratos. 4. Cleaning under the furniture – Stratos is able to clean under the low-clearance furniture by removing the Powered Liftaway and using the head like a stick vac. I was able to cleani under the table that had around 8-inch clearance quite easily. One can even twist the handle to swivel the head in this mode. 5. Cleaning the cereals – This came up clean with few attempts especially the thicker cereals put up a bit of fight but there were no flying particles. The ejections did happen but it was minimal and i was happy that there were no flying particles. Suction is pretty impressive. 6. Cleaning the fan blades – Multi angle dust brush is my favorite. It helps to reach the fan blades by still maintaining the impressive suction. Unlike other vaccums where the dust flies around when cleaning the fan blades, this one did an excellent job of cleaning the fan blades with no dust flying around. Cons: There is only one con that i can think of which is the Odor Neutralizer. It did emit a clean and fresh smell while running the vaccum (unlike other vaccums) which is a plus but that smell was mixed with the usual vaccum exhaust smell. I would say the odor neutralizer works but does not really completely neutralizes the smell. I think Shark will be improvising on this in their future models.Nataraj

I have had several Shark vacuums over the years and have always had nothing but love for the Shark brand. This Shark corded stick vacuum does not disappoint and lives up to my expectations from such a reputable company. Out of the box it comes with all the necessary attachments you think you would need to keep a clean living space. Taking out all the attachments and the base I could tell that it was going to be a very lightweight appliance and fit my needs perfectly. It was simple and straightforward to assemble that I just quickly snapped together the primary base and suction home with one simple click. It comes equipped with a very long power cord that allows for optimal travel when cleaning without having to unplug numerous times in order to get the job done. It has a somewhat gimmicky odor neutralizer freshener that you simply plug in and twist to get the level of freshness that you desire. It does smell good and works as it should, but I say gimmicky because it is essentially a plug in air freshener attached to the vacuum to blow fresh smelling fragrance when in operation. I/m not knocking it by any means as it does work, just do not know for how long it lasts. Also coming with this vacuum is the furniture attachment and crevice cleaning tool. All easily attached with a simple click here, click there, and your off to go. What makes this vacuum great is the power you get from a corded vacuum but the light weight maneuverability of a cordless stick vacuum. This thing is very powerful and easy to clean with the clear snap dust canister. It has both a sponge filter, also easy to clean, and an aluminum mesh filter similar to a coffee filter. It has two settings for hard floors and carpet. When the setting is changed, it either activates or deactivates a second powerful fin brush for extra cleaning power. There is also a bright led light on the front but is not very useful because it only lights a small area directly in front of the vacuum. For me at least this was not a helpful feature because I usually clean in well lit areas. I do see it being useful if you are ab le to fit it under your furniture to clean. When not in use, this vacuum is pretty much self contained for easy storage. You are able to detach the suction base and sit on the vacuum floor base with a hidden slot. The hose tube has an attachment for the crevice tool and furniture tool. But then there is no place for the handheld vacuum base which was kind of a disappointment for me. It seems there is always that 1 tool that does not have a home for the self storage which ends up making that one piece easy to lose. Overall, other than the few minor short comings of storage and the gimmicky add ons, I feel this vacuum is a functional and worthy purchase for the home consumer. Very light weight, powerful, and versatile cleaning.Section8ght

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

So i normally dont leave reviews like this but i am so sad and somewhat disgusted by my last two shark purchases. I will start off by saying when i first received my duoclean i was in love and recommended it to everyone.. no one was allowed to touch it but me. The light on the wand was my favorite. I couldnt say enough good things about it. After having it a little over a year it started losing connection on the wand. I would blow it out with an air compressor and it would usually help. I even upgraded to a zero-m base with a self cleaning brush roll which made this machine even more amazing. Pretty soon the connection problem became more consistent and aftet a little over 3 years the base part of the machine (which later i found out was the wand connection) stopped working completely.. i decided to get another vacuum and decided on the vertex. In less than a year i was having connection problems and the fins on my brushroll were pretty much gone. I was having to duct tape the wand to the base so it isnt loose. I called for help and tbey told me to replace the wand to fix the connection problem. When i asked about the base with all the fins gone on my brushroll he told me i would have to replace the entire base and couldnt just replace the brush. I remind you…i had had this vacuum less than a year. I may as well just buy a whole new vaccum! So i have opted for my duct tape method which has been inconvenient but works. I have now only had a year and half and may as well throw it in the garbage. And now have to spend money on yet another vacuum.. I am drawn to shark because i love that its lightweight and the lift away is awesome. But im not rich and cant afford to be buying a vaccum every year or 2. I wish shark would stand behind their products and cover major parts for at least a year or maybe find out why they are having connection issues. I am disgusted and embarrassed that i have recommended these products to so many people who have went out and bought them. I hope they dont have the same problems i have. I wrote this review in hopes that someone from shark would contact me and make things good. Only time will tell. But in the mean time i am in need of a working vacuum that is not a sharkJenny

Best vacuum ever. Dogs, dust, dirt, multi surfaces no problem! Living on a ranch there is dust, dirt, work boots and cow dogs. A mile down a dirt road, surrounded by orchards and cattle, there is a year round rotation of spraying, shaking trees, sweeping nuts, and cow work. I was using three different reputable vacuums to try to get my floors tolerable, including the shop vac I "borrowed" from the barn. I had given up on clean. I was actually starting to feel depressed, especially about the carpet, and thinking I was just going to have to replace it in three rooms. I hated to have people over for them to see it. One midnight infomercial and free shipping later and every person who has been over has commented on how clean the house is. The only change in routine is the Shark Vertex vacuum. One pass over the floor with the Shark Vertex and my hard wood floor felt clean, not just dog hair and dust up, but no grit and shiny with the microfiber. The carpet in the bedrooms has been transformed, I knew there was residual dust/dander left behind by the three vacuums I was using, but nothing prepared me for what the Vertex pulled out. All the hours and passes with multiple vacuums and the Vertex was like magic. Chinchilla tossing his bathing dust everywhere, the Vertex microfiber leaves the wood floor polished. The house feels cleaner, even the air seems like it has less residual dust. If you live on a ranch you know what I mean. Tools and attachments are all easy to use. Canister is easy to empty and put back on. I wasn't expecting it to drive itself, there is no effort to move it forward. My house will never be perfect, but I finally feel like my efforts to clean it work. I am no longer embarrassed to have my revolving ranch door open to everyone.Bonner

Purchased vacuum at the end of 2020. I have only owned this vacuum for a little over 2 years and will need to replace the floor unit a second time. This might be a yearly replacement. I have long hair and have two doodle dogs. So I vacuum probably 3 to 4 times a week. At first I really liked this vacuum. It cleaned hard floors and carpet well but around 8 months of use I started to smell a melting/burning plastic smell while using. Eventually the main roller stopped spinning. I wasn't sure why I would be having that issue since I cleaned the filters often (have extra so that I don't have to wait for filters to dry) and cleaned out both rollers after each use. Shark replaced that floor unit since it had been less than a year of owning it. After using the replacement floor unit for less than a year it is now having that melting/burning plastic smell. Not sure if there is a warranty on the replacement parts but I guess I will find out once this current floor unit stops spinning. Shark didn't ask for the old floor unit back so I decided to open it and see what the issue was. It turns out that hair was getting trapped around the bearing for the main roller. There is no way to clean this and is a poor design. The images attached show the main roller bearing gets hair trapped by it and will eventually melt the components around it until the roller doesn't spin. I wish I would of taken a picture before/after removing the bearing cover so that I could show that could show packed in that hair was.Alice90

After a lot of research on Shark Vacuums, I narrowed it down to two models: NV501 and AZ1000. The reason for this is these are the two models that have additional attachments available through Shark. The steady eddy is the NV501 which has been around for years. When I was ready to purchase, I wanted to try the new Apex technology. Walmart had a price rollback on the AZ1000 @ $279. I ordered it online and it came within a week. Although the box was corner damaged, nothing was damaged inside. Aside from the great price, the vacuum was easy to put together and included a crevice tool and crevice tool. My first impression after vacuuming the same area several times back and forth slowly was WOW! I couldn't believe all the "stuff" the vacuum was picking up that my previous vacuum had missed. The AZ1000 has dual brush rollers that really do well on both carpet and hardwood floors. This model has three settings for various types of flooring, and the power switch is on the handle as well. With the powered lift away, it is easy to maneuver on stairs. ( I will be ordering an additional motorized hand tool for additional cleaning.) This unit also has LED headlights on both the beater bar and the removable hand nozzle making it easy to see darker spaces and corners. The vacuum maneuvers well around cupboards/baseboards and any other edges around the house. The swivel steering makes it easy to get in hard to reach areas and emptying the dust cup is a breeze. With the HEPA filter and complete seal technology, no dust is escaping while you are vacuuming. My home actually smells cleaner. While the Duo Clean is a cool feature, it is not completely infallible when vacuuming long hair and will still require some hand removal on the fins. Despite this, it still removes a lot of hair without getting stuck in the rollers. The cord is plenty long at 30 feet and the 1350W motor seems to do well. Having had the vacuum for a week, I am pleased with the results thus far. I purchased from Walmart mainly for price and return policy.Michele

I do animal rescue work and cope with a LOT of pet hair. This vacuum has three floor surface settings which allows me to adjust the roller height to match the area being cleaned. It has good suction and a decent sized debris cup so I can cover more territory without needing to stop to empty it. The power cord is extra long, and that also helps get the job done more quickly. The lift-away feature provides a wider range of options for cleaning a larger variety of spaces and places. The light on the front of the machine provides enough illumination to assist in seeing tumbleweeds of pet hair that might otherwise go undetected. I've only had the machine for a few weeks, so I can't speak to its durability and lifespan, but given its performance in the early going, I am very pleased with it and trust that it will provide exceptional service for many years to come.javollb_27

This vacuum has some nice features. It is light, maneuverable, and the bagless dust can is easy to use. Unfortunately, these positive features are drastically overshadowed by the many enormous design flaws. The wand design is terrible and only works at the one angle the handle is fixed at. The tools likewise are garbage and if you're trying to get to any other angle than the exact angle of the wand handle, they don't come in contact with the floor. The hose is way way too tight. There's no way my elderly grandma could use this vacuum. It takes all my arm strength to move the hose longer than a foot or two. And if you do that, the stupid thing falls over. There is a shoe icon on the head – you would think it's where you would put your foot to unlock the head. Nope, in reality it's where you need to keep your foot the whole time you're trying to use the wand and hose to keep the vacuum from falling all over the place. I think Shark thinks you're supposed to carry the vacuum everywhere and that way it won't fall over. But now all your hands are full and because the hose is way way too tight, it takes both hands to move the wand. The head is self driving but the motor is way too strong so you're constantly holding the vacuum back to keep it from running away. The suction is very strong. Not in a good way – it sucks itself into things and is difficult to get off. My old Shark had a corner cleaner on the head that was great. That's gone – why get rid of great features and make a worse product? Overall I despise this vacuum and wish I'd never gotten rid of my old loud heavy Kenmore because it worked so much better.Laura

This is the newest vacuum in my lineup (I have both the Vertex upright and Vertex cordless and have had the Apex models in the past as well), and it fits right in. Shark has nailed it with the DuoClean and PowerFins design. The two brushrolls work wonderful together and I have yet to see any hair tangles in any of the models I have (the prior Apex Zero-M would occasionally have some hair wrap). You can tell that this Rotator is built cheaper than the Vertex upright, but that leads to a reduction in weight which makes the Rotator a breeze to move around and carry around. Lately I have been taking the Rotator with me to my cleaning jobs and I would say it cleans pretty close to the Vertex upright. I never really use the Powered Lift-Away feature on the Vertex upright and have only used the Lift-Away (non-powered) feature on this Rotator once. The vacuum is light enough to move around without worrying to remove the pod and then you must make sure it is placed back on the floor nozzle correctly, that was a pain. The dust cup is sufficient for medium jobs, but needs to be emptied for larger jobs. I love the HEPA filtration on all of the models that I have, it feels good to know that the air coming out of the vacuum is cleaner than the air that went in. I sometimes but the baking soda carpet deodorizers to help freshen the smell that comes out of the HEPA filter, and it lasts quite awhile and the box is only $1 at your local retailer. If the Vertex upright is too heavy for you, try this Rotator, it cleans about just as well as the Vertex and it is much easier to maneuver. The floor nozzle really wants to "run away" from you, so be aware of that (I have seen this on all of their DuoClean models, it gives you an arm workout when vacuuming which I don't mind but I can see how it could be bothersome to some). The Rotator, and all of Shark's vacuums are quite easy to assemble and the parts click together to ensure the proper connection. The cord is the same length as the Vertex and I can easily vacuum the majority of my home without moving the cord. This model, like the Vertex, lacks the LED light on the hand nozzle (as was the case on the prior Apex model, please Shark bring that back!). I am very happy with this purchase and can't wait to see what Shark will come out with next.jkeis862

I loved this vacuum at first until this major design flaw which will end up costing me hundreds over the years. We had this for almost a year, then this tubing broke at both the top and bottom in front of where it connects to the canister and handle. I don't use the handle separately very often, but did so recently to get some cobwebs in the corners of my rooms, which only have 7.5 -8ft ceilings (so not very high). Maybe that's what did it? But this tubing is not nearly as extendable as they claim and caused the unit to fall over due to the lack of extendability. The material is too stiff, leading to this vulnerable areas at the curves right near the connecting points, which split apart. Upon putting in a warranty claim, they said this part was not covered due to "wear and tear". To me this should not happen in less than 1 year and is a design flaw. Luckily Customer Service was great and is replacing it for free "this one time." However, now I have to anticipate paying $70 per year to replace the part as I expect this may happen again annually. That seems quite expensive for the part alone, and this is obviously a design flaw when I rarely have use for the tube extension. I would really like shark to make these parts more affordable as a result, and fix the design for the future. I love so many things about the vacuum but I could not recommend it due to this issue alone, and the added expense of such replacement parts over time. I would expect more from an expensive quality vacuum. I was praising this vacuum to friends so much before this, but my balloon just popped about it as a result of this tubing issue.kbmom

We have 17 dogs 3 cats and 2 kids. Got this vacuum as a gift to try to tame the constant mess, particularly without destroying the vacuums parts constantly. It sucks up any and all dirt (maybe with several passes, but thats ok.) But the way the canister and filter system work, a significant amount of regular DIRT (drug in by the dogs paws) bypasses the canister where it hits the 2 washable filters. Those are clogged up within minutes of cleaning up after a muddy day. If those filters get too clogged, dirt sucks into the motor, then blows out into the HEPA filter. While this is how it’s designed to keep dirty air from blowing out, I’ve owned this exactly 2 months and washed the filters countless times already. Despite this care though, the motor has already developed a whine from stress. Something about the design really needs redone to keep more dirt in the cup than trying to blow through the filters. I’m already going to have to see about getting it repaired.Mneighoff

I love every Shark product I've owned or gifted to someone else so had high expectations for this stick vac. I have been searching for a good robot vacuum for quite a long time since I'm unable to manage heavy vacuuming any more but none of the independent review articles give high marks to a robot that fits my needs so I turned to light stick vacs for a solution. I love this product. It meets my high expectations for a Shark and with daily 10 minute use on high traffic areas I can keep up with shedding from my medium haired cat in the carpet. The cord is long enough to cover the area and at my age, a cord doesn't bother me at all. The unit and accessories are stored in a closet without an outlet so a cordless vac isn't practical for me. If I have any criticism it's the size of the canister. One does have to take into account the reason I made this purchase, a super lightweight vac to clean cat hair from my carpet, and it makes perfect sense. I simply attach a small trash bag to carry with me in case I need to empty the canister.Shelley

Easy to carry, lightweight. I really do love this vaccum. It has pulled up a lot of dirt and hair from the carpets my rainbow couldn't pick up. I mainly have hard wood floors throughout my house now, with 1 carpeted area and a couple rugs. It's been very handy and picks up a lot. Cons: It lost suction after a year because the tube in the main basehead had cracked with normal use. Customer service could only offer to sell me the main basehead for over 75% of what I paid for the vacuum. This particular part, the tube; is not listed on Shark's website as a "wearable part" nor available. So I wonder why it is not covered by the 5 year limited warrenty? This is the main complaint I have read about that has happend to many others who also purchased the Shark Rocket. I had to do some searching for a tube replacement and we finally found one, then replaced it ourselves. If you do buy this vaccum, I would reccomend paying for extra coverage from the store purchase at as the 5 year limited warrenty is usless for this particular part and issue.Asp84

My husband bought this Shark Rocket for me in hopes of replacing my Dyson Animal with something lighter for quick, daily vacuuming, but it’s not up to the task. First of all, though the Rocket isn’t as big or as heavy as my old vacuum, all of its weight is at the top; the dust bin and motor are connected to the hand-hold, which means my wrist and hand have to support the bulk of its weight. Because the weight isn’t distributed, the small brush is unwieldy – too light to easily control regardless of how much pressure I attempt to push it with. I’m not a weakling, lol, but my arm gets tired FAST. Secondly, there is no way to turn off the roller brush and use just suction on hard surfaces. I have to move really slowly in sweeping the hardwoods, or else the Shark spits crumbs and other debris out the back. Moving slowly = holding the heavy motor/dust bin/handle for longer = even more tired hand/wrist/shoulder. Speaking of the roller brush, it clogs with dog hair and stops rolling after ONE pass over the 5×7 area rug in our seating area; I have to turn off the vacuum and cut the hair from the brush at least four times just in sweeping the one rug (we have two dogs, but I sweep every day, so I’m not asking it to vacuum a week’s worth of hair at once). It’s VERY frustrating. More negatives about this Shark Rocket: 1. It doesn’t stand on its own. If I need to stop sweeping in the middle of the job for any reason, I have to lay the vacuum on the floor, or prop it up against a piece of furniture. I still haven’t figured out how to store it. 2. The cord is also attached to the handle, and gets in the way of dumping the dust bin. 3. The attachments are difficult to use because they attach to the motor/dust bin/handle piece either directly or via a 12” hose, meaning I have to continue to hold the heaviest part of the vacuum while trying to manipulate the tools. 4. Though the brush part of the vacuum is small enough to adequately sweep the carpeted steps, I have to either lift the whole thing up, turn it backwards, and dangle the brush in front of the risers, or fight with the inconvenient and unwieldy attachments to get those areas. I’d say it takes twice as long for me to sweep using this than it does the old, clunky Dyson – definitely not making my life easier. I actually hate this vacuum, and would have returned it after the first use had my husband not thrown out the box it came on. Two hundred bucks for this useless thing.OhioMichelle

Just bought this yesterday and I can say for the time being I am impressed with how it made my carpets look. I have been using a Dyson that I bought 19 years ago and while it is true that the suction has never waivered, it can no longer get things out of the carpet as easily as it once did. It would often just spit the things behind and would take several rolls over it to actually pick it up. However when I would use just the hose, it still worked great. So here are the noticeable differences between my old Dyson and my new Shark: Pros: I love the light on the front of it so that you can really see what you are vacuuming up. Currently the suction is great and I could feel it really pulling at the carpets to get stuff up. It switches easily from carpet to hardwood floors and does great on both. My cats scatter litter all over my stone floor and it didn't hesitate to pick that up. When I did change to non carpet, I did notice that it is almost impossible to push on carpet anymore. The tiny head of the vacuum can get between a lot of things and can slide under things to a certain extent even getting under my coffee table who's lower section is only about 2 inches off the ground. Cons: It is a bit unwieldy when vacuuming carpet and I definitely felt sometimes like I had to fight it for control because it's easy swivel nature made it want to go it's own way. For someone who has had a standard push vacuum for years, this will just take some getting used to. But I definitely felt like my arms got a bit more of a workout trying to make it go where I wanted. The cord is shorter than the Dyson so I had to unplug and plug back in in several different places. Which might be a good thing because the unit was getting pretty hot. I can understand why people wrote that they had issues with items burning out. I am planning to vacuum in short bursts and let the machine cool down rather than vacuum my entire place at once. It also got a little unhappy when trying to vacuum area rugs. It doesn't seem to be a big fan of uneven carpet so my giant area rug with slightly raised swirls provided it a couple of hiccups. Overall I am happy with this purchase. Do I feel like it will have the staying power of my Dyson? Not really. But I would recommend at this time. We'll see if my opinion changes in the next few months…Jynnybyth

I have 3 cats, 2 Goldens, and a toddler so I vacuum every day. I love how fun our home is but I don't want it to look and smell like we have a ton of pets inside! In a vacuum, I look for quality, performance, and for my carpets to look and FEEL clean. My Dyson Animal Ball 2 was great for a while but even with meticulous maintenance, it bit the dust in 2 years after a slow decline which is the average I keep a vacuum around these days. Note: I am 5' 1'' and 120 lbs; the Dyson was also hard to carry upstairs and push so I was looking for something a bit easier on the body given how often I pull the vacuum out. After doing some research, I landed on the Shark Navigator NV586 to try something new. Pros: Not only is the Shark lighter in weight, but it is easier to navigate and push. I am more impressed with the Shark's performance on hard wood floors and tile (kitty litter doesn't stand a chance) than the Dyson as well. Some reviews thought the Dyson performed better on carpeting, but from my experience, the Shark is doing comparably well, if not better – it leaves clear vacuum lines and I can feel the difference on the carpet. I also appreciate the added features such as the brush roller notification system, the LED lights, the easy detach system for vacuuming stairs and hard-to-reach areas, the comfortable hard floor/carpet switch, and the easily connected attachments. This vacuum makes the chore of vacuuming my stairs significantly easier with less strain on my back and I especially appreciate the upholstery attachment for dining room chairs and couches. The bagless feature is a must in my vacuum and the canister is easy to detach, empty, and keep clean. With pets and a busy household, the Anti-Allergen Complete Seal and HEPA filters are making a positive difference, for sure. The filters are also accessible and easy to clean. Con: The Shark has a shorter cord than the Dyson, so I do have to move it when vacuuming. Also, the base is pretty light so if working with the detachment/wand feature, make sure the base is stabilized otherwise it will tip over. For the price and my needs, so far, I am very pleased with this vacuum. The real test will be to see how it performs after a year!akdogmom

I bought this vacuum to replace a Hoover pet specific vacuum that only last two years before it quick working. Upped my price range in hopes of a better tool – unfortunately every review of every vacuum is either overly negative or kind of okay. Decided to take a chance and this has been great. We've had it for over two months now with two long hair cats and a german shepherd. The suction is amazing, and also adjustable (definitely requires more push on carpet) – many folks complained about trying to use this on throw rugs, TBH I've not found a vacuum that does good with a small, not strongly weaved rug. Someone complained about hot air coming out the front? This has not been an issue, but literally all vacuums push out hot air. The lift away feature is great for stairs (really the only time I use it). There are two modes carpet/hard surface. I was skeptical of the hard surface with no brush roll, but honestly it's great. Overall I am satisfied with the job it does. Cleans way better than our previous vacuum.Emily