Best Shark Stick Vacuum For Pet Hair (2024 Update)

I bought this to replace our old Dyson V6 Animal Cordless. I read many reviews videos for research. I had a Shark Navigator Pro before and I know Shark makes a good vacuum, so I was excited to try this. It seemed great. It went together easily and the crevice tool did well between the couch cushions and around the edges of the house. I liked the flexible arm that let the vacuum bend to get really far under furniture like my tables and sideboards. It was easy to empty the canister and easy to use. After using the vacuum about 30 minutes, a clog developed in the first joint where dirt from the head goes into the tube to take it up to the canister. This clog (half of which is pictured) was so big it extended from the opening of the vacuum suction hole on the bottom of the head, all the way up to where the head attached to the main long arm. After looking into the vacuum head's mechanics, I found that there are three "lock screws" on the underneath that allow you to take off the bottom guard piece to access the suction tube, which means Shark knew this was a problem and they "fixed" it by giving the consumer more work. I was able to use a cat wand toy to shove through the bottom to push the clog out the other side. This mess pictured on my couch was the result. As someone who has severe dust and environmental allergies, I don't exactly want to play with clogs of my allergens in order to get my vacuum running. I also have a large house, two long haired Siberian cats, four teenagers, and a job. The LAST THING I have time for is housework and messing around with crappy vacuums. For the price point, I'd expect this vacuum to actually work properly, and not take a ton of work to use it. The entire thing felt wobbly when fully connected and used to vacuum floors, so I didn't see the expected excellent quality of materials or workmanship for the price point either. Furthermore, as several reviewers stated the vacuum did shock me multiple times with static electricity buildup, which was annoying. Another con to this vacuum is that when I was vacuuming my couch where the cats lay, it wouldn't pick up all the cat fur regardless of how many passes I made. The suction just wasn't powerful enough, or maybe the static buildup offset the suction, gluing the cat hair to the couch in dreadlocked strands. Besides all this, the vacuum was very heavy and bulky. This thing will be going back tomorrow, and I'll be placing my order for the Dyson V11 Animal. I'd rather pay twice as much and know for a fact that my vacuum will work when I need it to, how I need it to. Save yourself the headache and don't get this Shark Vertex Cordless vacuum.MandieSue76

I purchased the Shark Vertex Cordless Stick Vacuum to use primarily to clean the floor near and around my bird cage. Every morning I let my parrot out of her cage, where she sits on the Playtop, and also on a perch mounted outside the cage. She creates quite a mess because seeds drop onto the floor, and some feathers. Getting my corded vacuum out just to cleanup around her cage was a bit of work, so I decided that a cordless vacuum would be the perfect solution. What I love about this vacuum is that it folds down for easy storage, and I can fit it in the room close by the cage. It's very easy to operate, and easy to empty the dust cup. The swivel powerhead with lights works great. It comes with several attachment tools, however, when you remove the power head to use the attachments, the suction power is not as strong. For my use, having this cordless vacuum is still the perfect solution, but I will still be using my corded vacuum for whole house cleaning.DianaNaples

I bought the Shark because I have a corded one downstairs. I needed a vacuum upstairs for my 2 floors, that was light weight and can maneuver pretty well. First off I want to say the "Shark" name is good. This cordless vacuum does not do well with pets. I have 8 cats and cat sand everywhere, the only thing it does is spit the sand out from the back, Has a very difficult time picking up fur as well. You know when you see a piece of fur and the vacuum front just has to go near it to suck it up. This vacuum does not, It just makes it tumble farther. Good for light clean ups but for every week vacuuming, I strongly recommended getting the corded one. It was more power for suction and spot clean ups if you spill rice or oats on floor. To bad because for the price you think it would be worth it. This vacuum is now on our 1st floor where there is very little traffic and pets. Perfect for a formal dinning room or front room that no ones goes in and you need a quick spruce up. Also if you have cats and cat sand, clean filter ever ytime you use it, the dust seems to bog down the performance as well.jsepulvida

I purchased this from QVC on april 25, 2021, When I got it, I was thrilled–it performed like a dream and I could not imagine having a better vaccum. One year later, the device that holds the unit upright broke; a couple weeks later, the ability to utilize the floor/carpet option failed, so I had only one speed. Today, the brush rolls stopped rotating. I contacted Shark, thinking I had a 3 year warranty, only to find out it is a LIMITED warranty and does not cover the base unit that is experiencing all the problems. I was told they could send me a replacement unit for $95, which is nearly half of the original cost of the unit when I purchased it new. I declined, and was then told that I could have the replacement base unit for half price, as part of the "Limited Warranty." Needless to say, I am disappointed that Shark does not fully disclose it warranty practices. It seems that every time I see one of its infomercials on TV, the President of the company is constantly raving about how Shark stands behind its products. I will have to do some deep thinking the next time I purchase a new vac, as I have felt somewhat betrayed by the organization and its warranty practices.bucksfan

I’ve always heard people talk so highly of Shark Vacuums. I was so excited when I bought this. I was gonna get it home and my floors would be so clean,I’d be one of those people that people would compliment on how clean it was. Now, I’m not one to write scathing reviews and I’m always the first one to say that that one person out of hundreds that gave something one star is probably being dramatic, but Today I have to be the one person, even if y’all are gonna think I’m dramatic. So here we go. Don’t waste your time. This is the worst vacuum I’ve ever seen in my life. And I’ve seen quite a few (my mom had a vacuuming problem as a kid. We would go through one a year because she would wear them out so quick). Anyways where do I begin. It advertises as a pet vacuum. Which was a selling point as I have several cats and dogs. But it only picks up a piece of cat litter if you’re straight on top of it on hardwood floors and forget about it on carpet. As far as hair, it will pick it up from the carpet but it doesn’t suck it up so it leaves chucks of pet hair behind it as if it was Hansel and Gretel going into a forest. If it does manage to pick up the hair, it gets stuck in the hose so any piece of dirt that get sucked up behind just keep packing into the hose. I feel like if it was a person I’d have to give it the Heimlich maneuver it was so clogged. So every time I used it it would get clogged and I would open up the part that’s designed to be the there if something got clogged (I didn’t realize I would have to use it so often) and when I opened it dirt would naturally spew out everywhere so I would clean it out, put it back together, and now I would have to clean up what just spewed out of the vacuum which would just turn into a vicious cycle. This has happened every single time I have used it in the last six months. I’ve finally gotten so frustrated with it that I took it into the basement and slammed it against the cement wall until it was in several pieces. And you know what? I bet know it will work just as good as beforeKristin

I've had a few vaccums over the years but felt it time to invest in a pricer model and am very happy I did. It has great suction. Attachments that work removing fur from my furniture. Use it as a regular vacuum, wand or hand vaccum, with a easy step release from the main attachment. Easy to empty and clean, with cleanable filters, and so far, the main attachment is as advertised and hasn't tangled up with hair. 2 small but surprising features I love are light on the main attachment, and the hinged cord hook. I thought the light was silly at first but I never knew how much I was missing while vacuuming on sunny days or with all the lights on, but the vaccum light really illuminates. While the cord hook rotates 180° to allow removing the cord bundle in one go, versus unwrapping it off of both hooks. I own a rabbit, and the only short coming I have experience is that the main attachment can have difficulties picking up bigger debris like, wood shavings and rabbit dropping. I attribute that to the debris not fitting under the brush than the vaccum not being able to suction it up. Regardless it still deserves 5stars as I love this vaccum and would buy it again.Kara

I bought this to replace our old Dyson V6 Animal Cordless. I read many reviews videos for research. I had a Shark Navigator Pro before and I know Shark makes a good vacuum, so I was excited to try this. It seemed great. It went together easily and the crevice tool did well between the couch cushions and around the edges of the house. I liked the flexible arm that let the vacuum bend to get really far under furniture like my tables and sideboards. It was easy to empty the canister and easy to use. After using the vacuum about 30 minutes, a clog developed in the first joint where dirt from the head goes into the tube to take it up to the canister. This clog (half of which is pictured) was so big it extended from the opening of the vacuum suction hole on the bottom of the head, all the way up to where the head attached to the main long arm. After looking into the vacuum head's mechanics, I found that there are three "lock screws" on the underneath that allow you to take off the bottom guard piece to access the suction tube, which means Shark knew this was a problem and they "fixed" it by giving the consumer more work. I was able to use a cat wand toy to shove through the bottom to push the clog out the other side. This mess pictured on my couch was the result. As someone who has severe dust and environmental allergies, I don't exactly want to play with clogs of my allergens in order to get my vacuum running. I also have a large house, two long haired Siberian cats, four teenagers, and a job. The LAST THING I have time for is housework and messing around with crappy vacuums. For the price point, I'd expect this vacuum to actually work properly, and not take a ton of work to use it. The entire thing felt wobbly when fully connected and used to vacuum floors, so I didn't see the expected excellent quality of materials or workmanship for the price point either. Furthermore, as several reviewers stated the vacuum did shock me multiple times with static electricity buildup, which was annoying. Another con to this vacuum is that when I was vacuuming my couch where the cats lay, it wouldn't pick up all the cat fur regardless of how many passes I made. The suction just wasn't powerful enough, or maybe the static buildup offset the suction, gluing the cat hair to the couch in dreadlocked strands. Besides all this, the vacuum was very heavy and bulky. This thing will be going back tomorrow, and I'll be placing my order for the Dyson V11 Animal. I'd rather pay twice as much and know for a fact that my vacuum will work when I need it to, how I need it to. Save yourself the headache and don't get this Shark Vertex Cordless vacuum.MandieSue76

I purchased the Shark Vertex Cordless Stick Vacuum to use primarily to clean the floor near and around my bird cage. Every morning I let my parrot out of her cage, where she sits on the Playtop, and also on a perch mounted outside the cage. She creates quite a mess because seeds drop onto the floor, and some feathers. Getting my corded vacuum out just to cleanup around her cage was a bit of work, so I decided that a cordless vacuum would be the perfect solution. What I love about this vacuum is that it folds down for easy storage, and I can fit it in the room close by the cage. It's very easy to operate, and easy to empty the dust cup. The swivel powerhead with lights works great. It comes with several attachment tools, however, when you remove the power head to use the attachments, the suction power is not as strong. For my use, having this cordless vacuum is still the perfect solution, but I will still be using my corded vacuum for whole house cleaning.DianaNaples

I bought the Shark because I have a corded one downstairs. I needed a vacuum upstairs for my 2 floors, that was light weight and can maneuver pretty well. First off I want to say the "Shark" name is good. This cordless vacuum does not do well with pets. I have 8 cats and cat sand everywhere, the only thing it does is spit the sand out from the back, Has a very difficult time picking up fur as well. You know when you see a piece of fur and the vacuum front just has to go near it to suck it up. This vacuum does not, It just makes it tumble farther. Good for light clean ups but for every week vacuuming, I strongly recommended getting the corded one. It was more power for suction and spot clean ups if you spill rice or oats on floor. To bad because for the price you think it would be worth it. This vacuum is now on our 1st floor where there is very little traffic and pets. Perfect for a formal dinning room or front room that no ones goes in and you need a quick spruce up. Also if you have cats and cat sand, clean filter ever ytime you use it, the dust seems to bog down the performance as well.jsepulvida

I love every Shark product I've owned or gifted to someone else so had high expectations for this stick vac. I have been searching for a good robot vacuum for quite a long time since I'm unable to manage heavy vacuuming any more but none of the independent review articles give high marks to a robot that fits my needs so I turned to light stick vacs for a solution. I love this product. It meets my high expectations for a Shark and with daily 10 minute use on high traffic areas I can keep up with shedding from my medium haired cat in the carpet. The cord is long enough to cover the area and at my age, a cord doesn't bother me at all. The unit and accessories are stored in a closet without an outlet so a cordless vac isn't practical for me. If I have any criticism it's the size of the canister. One does have to take into account the reason I made this purchase, a super lightweight vac to clean cat hair from my carpet, and it makes perfect sense. I simply attach a small trash bag to carry with me in case I need to empty the canister.Shelley

Easy to carry, lightweight. I really do love this vaccum. It has pulled up a lot of dirt and hair from the carpets my rainbow couldn't pick up. I mainly have hard wood floors throughout my house now, with 1 carpeted area and a couple rugs. It's been very handy and picks up a lot. Cons: It lost suction after a year because the tube in the main basehead had cracked with normal use. Customer service could only offer to sell me the main basehead for over 75% of what I paid for the vacuum. This particular part, the tube; is not listed on Shark's website as a "wearable part" nor available. So I wonder why it is not covered by the 5 year limited warrenty? This is the main complaint I have read about that has happend to many others who also purchased the Shark Rocket. I had to do some searching for a tube replacement and we finally found one, then replaced it ourselves. If you do buy this vaccum, I would reccomend paying for extra coverage from the store purchase at as the 5 year limited warrenty is usless for this particular part and issue.Asp84

My husband bought this Shark Rocket for me in hopes of replacing my Dyson Animal with something lighter for quick, daily vacuuming, but it’s not up to the task. First of all, though the Rocket isn’t as big or as heavy as my old vacuum, all of its weight is at the top; the dust bin and motor are connected to the hand-hold, which means my wrist and hand have to support the bulk of its weight. Because the weight isn’t distributed, the small brush is unwieldy – too light to easily control regardless of how much pressure I attempt to push it with. I’m not a weakling, lol, but my arm gets tired FAST. Secondly, there is no way to turn off the roller brush and use just suction on hard surfaces. I have to move really slowly in sweeping the hardwoods, or else the Shark spits crumbs and other debris out the back. Moving slowly = holding the heavy motor/dust bin/handle for longer = even more tired hand/wrist/shoulder. Speaking of the roller brush, it clogs with dog hair and stops rolling after ONE pass over the 5×7 area rug in our seating area; I have to turn off the vacuum and cut the hair from the brush at least four times just in sweeping the one rug (we have two dogs, but I sweep every day, so I’m not asking it to vacuum a week’s worth of hair at once). It’s VERY frustrating. More negatives about this Shark Rocket: 1. It doesn’t stand on its own. If I need to stop sweeping in the middle of the job for any reason, I have to lay the vacuum on the floor, or prop it up against a piece of furniture. I still haven’t figured out how to store it. 2. The cord is also attached to the handle, and gets in the way of dumping the dust bin. 3. The attachments are difficult to use because they attach to the motor/dust bin/handle piece either directly or via a 12” hose, meaning I have to continue to hold the heaviest part of the vacuum while trying to manipulate the tools. 4. Though the brush part of the vacuum is small enough to adequately sweep the carpeted steps, I have to either lift the whole thing up, turn it backwards, and dangle the brush in front of the risers, or fight with the inconvenient and unwieldy attachments to get those areas. I’d say it takes twice as long for me to sweep using this than it does the old, clunky Dyson – definitely not making my life easier. I actually hate this vacuum, and would have returned it after the first use had my husband not thrown out the box it came on. Two hundred bucks for this useless thing.OhioMichelle

I received this vacuum for Christmas, and have been using it daily for about three months now. I really wanted to love this vacuum, but I don't. The main issue I have is with the self-cleaning brushroll: Sure it doesn't tangle, but that would require it to actually pick up fur in the first place. This vacuum adamantly refuses to pick up any fur that isn't just sitting loose on the surface of the rug…which is deeply unhelpful. The roll just wipes fur along, without doing anything to agitate the carpet. I have used the entire battery life of this vacuum on my single living room area rug, just to still need to use my rubber broom. For a vacuum that costs >$300, this is extremely disappointing, and considering the vacuum is called the "pet pro," I truly don't understand why this vacuum simply cannot handle fur in any regard. My second problem with this vacuum is that it leaks dust from every single joint and seam the entire time I'm using it. Who wants to be covered in dust from vacuuming? Not I. Additionally, the wand itself clogs constantly in a way that's very difficult to clean out. In fact, most of this vacuum is difficult to clean, outside of changing the filters. I have two cats and a lab mix who sheds like it's his mission on earth, and frankly, this vacuum just does not cut it.LindseyJoy

I've never made a purchase that I've been more disappointed in. The vacuum worked fine the first couple of times now every time is vacuum my house I have to unclog the machine from the many many many potential clog spots. I never once had this problem with our previous dyson vacuum. I have a golden retriever, so yes, having to maybe unload the vacuum is to be expected however for a product that supposedly specializes in pets, it does a TERRIBLE job. I've had to take apart the base of the bottom when that gets clogged, the shaft of the vacuum comes apart and now hair seems to get clogged making the base of the vacuum essentially worthless. I am so so so bummed and wish I would have returned this while I had the chance. DO NOT PURCHASE THIS PRODUCT IF YOU WANT A PRODUCT THAT ACTUALLY PICKS UP DOG HAIR.Megan

I absolutely love that it is cordless. I loved the black friday price… i think it was $159 or $179 something like that . WAY under the price for a dyson. I absolutely love it. I have 2 dogs and 1 cat all whom shed ALOT. I use this vacuum daily, several times a day and have not had any issue with the battery. Keep in mind i mentioned having a little zoo of animals, so the first month i had to take the machine apart to be able to remove clogged hair on the long stick. The instructions dont really tell you how to clean it. There is more than just emptying the basket. To avoid it getting clogged, i now try to blow out all the hair in the tubes Atleast once a week. Only negative i would mention is I wish it was a bit stronger and wish it gave an option on height. For example if there is a leaf on the floor it will not suck it in becase the vacuum in not high off the ground to pick it up. I believe the dyson is a tad stronger but its not worth paying $400, when i can just use this one for under $200. I do not regret purchasing this at all. My house feels cleaner and its super easy to use.If you find it on special buy it!Kelly

Keywords: Versatile, Long battery life, and Great Value for its features: Versatile: The vacuum is configured to be used as a traditional upright vacuum for floors, a handheld vacuum for smaller places/cars, and connected to various vacuum tips for multiple purposes like furniture, pets, and high-up places like ceiling fans. The reason I like this compared to most of the other stick-style cordless vacuums is that most of the weight is not distributed on the top and when you configure it as a handheld one, the tip and the big container (bottom motor, etc.) is separate. This makes vacuuming above floor much easier and more accurate. Long battery life: This vacuum has longer battery life than all my previous ones, on low, it's rated 60 mins and I usually use medium for my hardwood floor and it can be used around 40min which is super impressive. They also have a pretty display telling you the percentage of the battery life on top which is fairly useful. Great Value for its features: this is by no means a cheap vacuum but with the money you pay for, you get a lot of features. It has HEPA closed filter which is a big plus if you have people in the house with allergies or pets. It has dual rollers with different modes which makes its performance on par with top-tier vacuums, a guided rail for making an easy turn when you vacuum, and different parts that can be detached, washed, and maintained. Overall, if you don't care about super fancy color/design or big brandings like Dyson etc. and you just want a vacuum that gets the job done (so well) and is super versatile backed by great battery life that is going to last than break in a couple of years, this is the vacuum for you. This is a pretty new model that lacks good reviews so hopefully, this review is helpful and makes constructive advice on anyone who is looking for new vacuums!szcbossman

The Shark Cordless Lift-Away vacuum is a pretty unique concept and a great idea, that just isn't quite a home run…yet. Out of the box (like most Shark vacuums–I've owned several) it's very easy to unpack and 'snap together'. It took all of five minutes to get together, and that includes a minute or two to look over the diagrams to make sure I was doing it right. The battery has some charge to it, but Shark recommends charging it fully, and draining it fully on first use before charging it again to get the most out of the battery. I obviously have no idea what kind of life span to expect from the battery, but given it's size and unique-to-this-vacuum design I can't imagine it's cheap to replace. I haven't done any research on this yet, but hopefully Shark has plans for other devices that will use this same battery, otherwise you're looking at a 'lifetime' expense for an already expensive vacuum. Best Buy's 'geek squad' protection includes one battery replacement–probably worth researching the replacement cost and seeing which is cheaper (I'm betting 5-years of geek squad is cheaper than one battery–plus covering everything else for 5 years? Probably worth it!). The vacuum itself is pretty easy to use, though it's a little tricky to 'snap' the body back onto the stick portion of the vacuum. The "led" placement that shows battery life remaining and which power setting you're on could have been placed better–as it is it's awkward since it faces away from where you are holding it, and requires moving it in order to read it. Not sure why they didn't face the back direction–that would have made a lot more sense. The big plus to this vacuum is that it is fairly portable–it's fantastic on stairs, or anyplace that it's harder or awkward to bring a normal, heavy vacuum. The Shark is noticeably lighter than every upright I've ever had to carry, so that is a blessing. They obviously worked very hard to make this light-weight, and they did a great job. It's still a little awkward since the 'body' has to be carried–there just isn't a good way to do this without both hands. The vacuum has three settings. Shark says that the 'normal' (middle) strength is good enough for every day jobs. I have three kids and a black dog that sheds a lot, so I feel pretty sure Shark's idea of 'every day' and mine are a little different. It does do a decent job, but I found myself switching to the high power setting fairly often. This brings me to the biggest drawback of this vacuum. The battery life on the 'high' setting is abysmal. We got maybe 10 minutes out of a fully charged battery trying to clean our stairs–granted, it had been a while since we'd done them so they didn't look great, but 10 minutes wasn't long enough to complete even half of the job. I imagine if we do them on a more regular basis we won't have to use the high setting, but it's a real drawback that when we do it won't be for very long. The 'normal' setting can get a little over an hour, so that's a huge difference. Again, it does a decent job, but even switching for a few seconds to high seriously affects the overall time–that hour drops to 30 minutes after using the high setting for 2 minutes. The battery is already far and away the heaviest part of the vacuum, so until some portion of the technology improves that will just be 'how it is'. Overall it's a great concept that's executed fairly well–just keep your old vacuum around for the big jobs, or for when the battery runs out (it takes a few hours to charge back to full). I recommend it due to the light weight and great ease of use, just keep in mind that you'll either want another battery right out of the gate, or you'll have to vacuum in 'spurts' while waiting for the vacuum to charge.SgtRock

Having had multiple shark cordless vacuums in the past, this purchase was easy for me. Replacable batteries (which i can use my older p50 batteries in here), replaceable filters (also have spares from p50) and i even have chargers already. Lets get a bit more into the vacuum. I thought the p 50 had a lot of suction, but this one actually sutprised me. After going over my carpet with the older shark, u immediately followed up with this unit. Both were on high, but wow was i impressed by all the fine dirt this new motor pulled out. Maybe its the power fins , which ill warn you are a lot louder then the older duoclean heads, but they seem to work better and they dont wrap up with hair!! The versatility of this thing is so convenient, the only thing its missing is spots for its attachments. Also, im uncertain why anyone would want the small powered upholstery attachment, you can detach the wand and use it on the brush head directly and this makes stairs a breeze! I will be getting a second unit.JasonK

We've got a couple large area rugs on otherwise all terrazzo floors. Recently adopted a short double coated Aussie Shepherd Beagle mix that has now begun shedding. This vacuum works great for our situation, the smaller head being easy to maneuver around and under tables and recliners. Intermittent use up to 30min for the rugs does cause the vacuum head to get pretty hot, not where you hold it, but to the exhaust side. Being corded delivers plenty of suction power without the added battery weight of a similarly capable cordless vac. I agree with others that upright storage could have been better executed. I'd suggest Shark include some kind of wall mount to hang it up when not in use. Overall happy with the product, although the price point around $200 on sale with coupon still seems a bit high in my opinion.Kent

1 person, 1 cat household. The vacuum has good suction BUT the cat hair gets stuck around a small metal peice and doesn't make it to the bin. If you have more than 1 pet – this is NOT the best unit. 1 room = empyting the bin and removing the hair from around the metal piece. It also cannot stand alone which is highly annoying. I don't want to take the motor off and attach it to the stick so that it will be self standing. DUMB design. It gets HOTTER than a Texas summer day very quickly. You cannot find the accessories listed in the maintaince booklet online. I guess they don't exist. You can find replacement filers. This vacuum is best as a quick, pick-me up unit — not your only vacuum.Zaney

This is more of an electric broom than a vacuum cleaner. It does a great job getting under furniture and cleans well on both carpet and bare floor. I have 2 dogs so I was trying to get to hard to reach areas. It does that well with the attachments included but I wish it had a brush. However, it’s made for small areas because it needs to be emptied often (easily) because it’s quite small. It also overheated after about 30 minutes of what I guess was too much work for it. Waiting an hour to turn it back on is a bummer. It’s a bit awkward to use as the handheld part at the top is heavy. As a result it won’t stand up on it’s own. You have to lay it down. It has it’s uses but doesn’t replace my old Shark. It’s much smaller and not much lighter.Mary

I ordered two of the Shark Vertex UltraLight DuoClean Power Fins corded Vacuums in September, 2021, one for my use, one for Christmas gift. Mine was put into use right away. After about ten minutes of normal to light use, the motor power decreases drastically, and vacuum won't pick up anything. After several tries, i returned it to QVC for replacement, which I received. The gift machine was used after Christmas, and same thing happens. After a few minutes, power decreases. It was some time before I tried my replacement from QVC only to find the same thing happened. Being in poor health for some time now, I have not had the time to tend to this matter. My return time through QVC has expired, and I am left with two Shark Vertex Vacuums, neither of which will work. I have no idea how to proceed at this time.PatAK

First of all, the cons. It is top-heavy obviously and must be propped against something to stay up when not using it. That is a minimal inconvenience for me. It has a very long cord and the motor kind of gets in the way of wrapping it. I don't like that. I would've preferred a cordless, but that's my fault. It is what it is. The biggest flaw I've found is that it gets hot very quickly. I'm wondering how long it will be before the motor burns up. That said, here are the pros, it's lightweight and basically glides across the floor with no effort. The dust bin is a cinch to empty and it holds a fair amount of debris. It has good suction and reaches hard to get places easily. I dislike the cumbersome cord but will keep it because I need a good handheld vacuum and QVC neglected to include any paperwork or a return label. Thankfully, it was a bargain price. I would've given it 4 stars had it been cordless. I'm not sorry I bought it. It's my first Shark. I always buy Dysons.KSweatman

We purchased the Shark corded stick model at Target a few years ago. At first it was great, and I recommend it for smaller houses or apartments since it's lightweight and small. It's powerful for its size. But it's not super durable. From what I've read, Shark doesn't make many replacement parts and there aren't many opportunities to repair their products. After about 2 years, several important parts were broken, including the hinge holding the dust cup together. We've been using packing tape to hold together the dust cup, and we have to cut off the tape to empty it and then re-tape it shut every time. Also the main little interior hose at the bottom that connects the head to the stick cracked wide open. The brush gets wrapped with long hair easily. The suction is pretty bad now, probably because of all these issues. Overall pros: It's great on wood floors, good on rugs, and works well while it lasts. Lightweight and easy to maneuver and carry up stairs. I like the attachments and they're easy to use. Long cord. Bagless is more environmentally friendly, although it's best to empty it into a plastic bag anyways. It's a good deal when it's on sale for $100. Overall cons: Doesn't stand up on its own. Cheaply made. The dust bin is really small. It's a hassle to empty the dust bin because you have to unplug the whole vacuum and carry the entire cord out to the trash can with you to empty the cup. Also, bagless vacuums just seem dirtier to me since the dust and hair isn't actually contained. It's always gross emptying it and trying to avoid the cloud of crap flying up at you. The filters need cleaned often.madhenry1

It is amazing honestly. We vacuumed our carpets with our old Shark right before we went to Target to look for a new one. We came home and vacuumed again over all of it. The canister filled up TWICE. I was mortified lol. This vacuum has powerful suction and harder tips on the roller that RAKE the carpet and get the film of dog hair out of my thick plush carpeting. I’m not lying. If I was unimpressed, I would tell you so! You DO have to empty the canister more than you would any other vacuum because it is small. If you are continuously vacuuming every room in your house and not emptying, you are going to put extra stress on the motor. It IS a stick vacuum. If you need heavy duty, 5-6 rooms at a time vacuuming, this isn’t your vacuum. I had to empty after EACH room because my vacuum obviously wasn’t doing its job. But I expect next time I won’t (I hope) because I will be pulling out the vacuum daily and keeping the dirt to a minimal in general. I really wanted cordless but my man insisted he didn’t want to deal with battery issues. I’ve never had a cordless and I just wanted one so bad. Cords irritate me and get in my way lol. But this purchase was good. So far I am very satisfied. I will definitely come back and redo my review if I feel like my opinion has changed in a couple months. I made a video to upload but it only allows photos. Sorry I can’t show you.Beachinnbum

I’ve had this vacuum for 4 years. Here are my thoughts: PROS 1. Good suction, still finds dust and dirt and pet hair 2. Lightweight and really low profile so you can vacuum under things easily 3. Price is amazing for the quality 4. No bags and all the filters I can clean out on my own and reuse. Huge cost and environmental savings. 5. Easy and fast detach / attach for getting corners and using the tools that come with it. 6. Dust bin opens easily and smart so I can hold it over the trash and won’t get dust everywhere. Less messy to empty than others. CONS 1. Corded 2. Hose broke down in head where it bends and flexes as you vacuum, I noticed it at year 3.5, so I had to replace that segment of hose (had holes/cracks in it). I purchased a hose at Home Depot and found some instructions online. Overall it was moderately hard to replace. 3. Suction does not adjust when you vacuum over rugs like the expensive name brand competitor so I have to stand on one end to hold the rug down due to the suction wanting to pickup the rug. 4. Doesn’t sit upright, must lean against a wall when it’s not hanging on the wall given it is too heavy. If you pause during vacuuming to pick something up etc. the thing may fall down while leaning against the wall. Takes a bit of experience to get the perfect, no-fall lean figured out.jessica.b

I purchased this from QVC on april 25, 2021, When I got it, I was thrilled–it performed like a dream and I could not imagine having a better vaccum. One year later, the device that holds the unit upright broke; a couple weeks later, the ability to utilize the floor/carpet option failed, so I had only one speed. Today, the brush rolls stopped rotating. I contacted Shark, thinking I had a 3 year warranty, only to find out it is a LIMITED warranty and does not cover the base unit that is experiencing all the problems. I was told they could send me a replacement unit for $95, which is nearly half of the original cost of the unit when I purchased it new. I declined, and was then told that I could have the replacement base unit for half price, as part of the "Limited Warranty." Needless to say, I am disappointed that Shark does not fully disclose it warranty practices. It seems that every time I see one of its infomercials on TV, the President of the company is constantly raving about how Shark stands behind its products. I will have to do some deep thinking the next time I purchase a new vac, as I have felt somewhat betrayed by the organization and its warranty practices.bucksfan

I’ve always heard people talk so highly of Shark Vacuums. I was so excited when I bought this. I was gonna get it home and my floors would be so clean,I’d be one of those people that people would compliment on how clean it was. Now, I’m not one to write scathing reviews and I’m always the first one to say that that one person out of hundreds that gave something one star is probably being dramatic, but Today I have to be the one person, even if y’all are gonna think I’m dramatic. So here we go. Don’t waste your time. This is the worst vacuum I’ve ever seen in my life. And I’ve seen quite a few (my mom had a vacuuming problem as a kid. We would go through one a year because she would wear them out so quick). Anyways where do I begin. It advertises as a pet vacuum. Which was a selling point as I have several cats and dogs. But it only picks up a piece of cat litter if you’re straight on top of it on hardwood floors and forget about it on carpet. As far as hair, it will pick it up from the carpet but it doesn’t suck it up so it leaves chucks of pet hair behind it as if it was Hansel and Gretel going into a forest. If it does manage to pick up the hair, it gets stuck in the hose so any piece of dirt that get sucked up behind just keep packing into the hose. I feel like if it was a person I’d have to give it the Heimlich maneuver it was so clogged. So every time I used it it would get clogged and I would open up the part that’s designed to be the there if something got clogged (I didn’t realize I would have to use it so often) and when I opened it dirt would naturally spew out everywhere so I would clean it out, put it back together, and now I would have to clean up what just spewed out of the vacuum which would just turn into a vicious cycle. This has happened every single time I have used it in the last six months. I’ve finally gotten so frustrated with it that I took it into the basement and slammed it against the cement wall until it was in several pieces. And you know what? I bet know it will work just as good as beforeKristin

I've had a few vaccums over the years but felt it time to invest in a pricer model and am very happy I did. It has great suction. Attachments that work removing fur from my furniture. Use it as a regular vacuum, wand or hand vaccum, with a easy step release from the main attachment. Easy to empty and clean, with cleanable filters, and so far, the main attachment is as advertised and hasn't tangled up with hair. 2 small but surprising features I love are light on the main attachment, and the hinged cord hook. I thought the light was silly at first but I never knew how much I was missing while vacuuming on sunny days or with all the lights on, but the vaccum light really illuminates. While the cord hook rotates 180° to allow removing the cord bundle in one go, versus unwrapping it off of both hooks. I own a rabbit, and the only short coming I have experience is that the main attachment can have difficulties picking up bigger debris like, wood shavings and rabbit dropping. I attribute that to the debris not fitting under the brush than the vaccum not being able to suction it up. Regardless it still deserves 5stars as I love this vaccum and would buy it again.Kara

Purchased this vacuum as I appreciate the convenience of a cordless vac and only have my upper level and stairs that are carpeted. I am extremely happy with the performance. Both my Daughter and I have long hair and the self cleaning roller brush is amazing. Picks up everything from my hardwood floors in the first pass. Battery run time is optimal for what I need and hands down it outperforms my cordless Euphy stick vac. I also have a large dog with short hair and it did a fantastic job picking up hair that I couldn’t even see on the floor. Price point was great (bought on sale and Best Buy had the lowest price). Would highly recommend if you’re looking for a great cordless stick vacuum. Would be nice if this had a stand or bracket that I could pop it Into in my pantry, but not a huge deal.Jaemi

Purchased this earlier this year when we got our puppy, and what a life saver! Beat hauling a bigger vacuum out and being limited by electrical outlets, especially with a busy puppy around the house. I saw the reviews about losing suction, but you should be keeping the canister cleaned after each use anyway which is as simple as releasing the bottom into the trash. Any other suction loss is usually due to hair or lint building up in the vacuum head which takes 2 minutes to clear. Works great on floors and carpet, super light to do the stairs and bring up and down the stairs. Charge lasts me about 2-3 days use. No complaints other than it could be “prettier”? Lol. Happy Customer here.BBB Customer

I live in an 800 square foot apartment with hardwood floors and one longhair cat, and I found this vacuum unable to cut it. It comes with a rolling cleaner, a brush attachment and a corner attachment. When packed up to charge, there’s no place to put the brush or corner attachment. The rolling cleaner has two small felt wheels that allow it to roll. On first use, both of the wheels became full of cat hair and locked up. I tried to clean them, but it wasn’t immediately apparent how to do it. Eventually I was able to pry them out, with some slight cosmetic damage to the wheels. I’m used to using a roomba, and don’t mind some light maintenance work to keep a vacuum running well. What’s not acceptable is the difficulty of removing and cleaning those wheels, and that they fully locked up so quickly.Dan

I have been using this product for two months now, and now I really like this vacuum and it’s uses. I like how lightweight the vacuum is, because it is so lightweight I vacuum more – almost every day. Whereas I used to put off vacuuming for about a week because my vacuum was so heavy and cumbersome. My only issue with this vacuum is I wish the head of the vacuum was more sturdy and attached to the floor. Sometimes the head of the vacuum will flip up and it takes a second for the vacuum to start suctioning again. Or when the vacuum hits a rug corner and gets stuck on it, you have to restart the vacuum as the light will go from green to red. Otherwise I really like the features of this vacuum, for example I like that the head of the vacuum has a light so you can see dust and hair on the ground. I have a Labrador retriever so you can imagine every day I am having to vacuum up my dogs hair and dirt tracked from outside. The vacuum picks up a lot from my floors, I have tile and area rugs, but I do wish it was a little more powerful. I end up using the vacuum on the highest setting every time.Carmen16

The Shark Pet Cordless Stick Vacuum has made clean-up fun and easy in our house. My husband and 10-year-old son have both been vacuuming more than I've ever seen and even took it out to vacuum the back of the car! They make a mess and it gets cleaned up right away! I had just vacuumed our living room a few days before we received the Shark and in a test we went over the carpet and it picked up so much dust and cat hair our old vac left behind. I love that it's easy to take up and down the steps making it super easy for my son to vacuum is own floor. Because it is so portable it also works nice for taking out to the camper. The head of the vacuum swivels perfectly even my husband was impressed with how he could drive around furniture. I liked how by removing the head and putting on the attachment tools I can get the corners of my ceiling to remove cobwebs and get into tight spots to clean. Love the power of this vacuum and the two power levels for normal pick up and then the extra boost. This works not only great on our carpets but also on our kitchen linoleum. I also love that I can go around and get the corners with the attachments so easily. Great vacuum for the whole family to use! It would be a perfect vacuum for college students, tiny home people, and seniors with small apartments as well.BusyMom

I could never write enough positive attributes of owning a Shark vacuum. I am so happy they made the cordless vacuum that works just as good, if not better than the corded version. I have owned Shark vacuums for years and this one is my new best friend. I actually went back over a rug that I vacuumed this morning and couldn't believe everything it picked up! It charges in no time, is lightweight, easy to store and actually works. I love the light as you can see on my photos I vacuumed around my cat litter box without turning on the light and it picked everything up. Easy open to dispose of collection and the top detaches from the bottom part so you can use as a hand vacuum with or without attachments. I am strongly considering buying more as gifts for my grown girls birthdays as it makes life so much easier!.Belinda419

absolutely hate it! For one its very top heavy so doesn't stand up on its own. They do give you an option to purchase the hang hook. The only good thing is without the floor piece it works great. But only comes with 2 extensions which are very short and can't use hand held within without the wand because the dust cup gets in the way. The price you pay is definitely not worth it. Especially since you have to buy the hang hook and any extenders separately off shark website. Bottom line buying a hand held vacuum does the same job without all the "extra" add on's.BS

This vacuum is the best lightweight one I have ever had. I was skeptical because of its size. I wasn't sure it would have the suction or maneuverability I wanted, but it's great. It is totally true that hair will not get wrapped up on the roller bar. The ability to get around and under furniture is just what I needed. You can lift off the handle for a long handled device or a short one to clean furniture or up high. Easy to empty dust cup is a bonus. If I had anything negative to say it would be that I wish it came with more tools.Janet

This vacuum is everything I wanted and more! It's lightweight which makes it easy to manuver. I can't say enough about the Zero M brush roll!! Phenomenal! I have 20 inch long hair with 3 cats and after 6 months of daily use I haven't had to cut a single hair from the roller! That in itself makes this unit worth every penny! The suction… Out of this world!!! It takes up very little space. You can purchase a clip for wall storage or store it on the attached clip on the wand. Cord is quite long so a lot can be accomplished before repositioning somewhere else. I love that it can go from floor to overhead in seconds, convert to a handvac, and back to floors in a flash! Two brush roll speeds let you move from hard floors and area rugs to higher pile carpet with the flip of a switch. The fact that this unit features washable filters is just icing on the cake! I love this vacuum and wouldn't trade it for any other vacuum! I am and will forever be a Shark owner!!C-Lowe

I have a Shark Navigator, gifted to me by my mother as a house warming gift. I've loved it for years but I was getting tired of giving my vacuum a "haircut" because of the bristles and I started to notice it wasnt sucking up all the fine granules from my carpet powder, leaving a gritty feeling. I was comparing other Shark models and decided on the Stratos. Here's my thoughts – Pros: -Powerful suction -3 settings – hard floor, carpet/low pile, and thick carpet/area rug -Easy press power button on handle -Brighter LED light -The power control and setting controls are on the handle, making transition between floor types and ending your cleaning session -Odor neutralizer is a cool feature, like a little febreze pack -Very good at picking up pet hair without kicking it back around or out (we have a cat and a dog) -Has powerfins and velvet roll, so it doesnt beat up hardwood floors and really does clear hair wrap (no more haircuts!) -The dust bin is much easier and less dirty; push down to release and back up to close the bin. No more grabbing the bottom of the bin over the trash to dump out -Gets right up to the baseboards -Wand and handle do not scratch my floors when moving it along perimeter of rugs or tight spaces Cons -A bit heavier than my previous Shark vacuum -Has a high pitched whine when running -LED light turns off when upright to use wand or handle (I liked this feature on my Navigator because I could get under dressers with the wand and still have it illuminated to see fine particles or dust) -Vacuum head is a bit clunky, doesnt get under small areas such as under dishwasher lip or bottom of counters; luckily the wand is about to do so Overall, this is a very good vaccum and has powerful suction. As a pet owner, it is perfect and is a big upgrade from my older Shark model. The odor neutralizer is a cool feature but not enough to make the switch if you already have one with the anti-hair wrap roller and/or power fins. But if you want something that is powerful, doesnt beat up your floors and can pick up even the smallest bits of dust dirt or pet hair, definitely make the upgrade to Stratos!ald915

The package I purchased includes the Upright vacuum, HairPro self-cleaning Pet Power Brush, duster crevice tool, upholstery tool, odor neutralizer cartridges, and a 5-year warranty. Pros: 1. Handle can be detached from the base to be used with the attachments. 2. Powered lift away where in we can detach the canister and use the vaccum like a stick vac is amazing. This helps us to reach high places like cleaning the dirt in the roof or fan blades while holding the canister in our hand. Also it is easy to vaccum the floor with the canister in the hand so that the vaccum doesn't feel heavy. Since I have back problem, I usually had issues in the past with Dyson Animal 2 vaccum as it felt very heavy and there is no way the canister can be detached. SHark has did an excellent job in fixing this problem which the other competitors have failed to fix. 3. Increased dust capacity of 1.48 quarts is a a big upgrade which helps us keep running the vaccum across the entire house without having to empty the canister multiple times. 4. Light – It is easy to clean under the table or furnitures or bed with the light on the rollers. My Dyson Animal 2 did not have this feature and i find this feature really helpful. 5. Completely Sealed technology combined with the HEPA filter which filters particles down to 0.3 microns which prevents the dust we vaccum from circulating in the house. 6. Duo clean head is a patentend brushroll that combines soft roller and a traditional roller into the same floor nozzle. 7. Ability to control the suction power on the handle – This is a unique feature for upright vaccum. I have seen this on some of my cordless vaccums that I had in the past. I like this feature as i can choose the suction power depending on how dirty the carpet/floors are. 8. Powered Pet tool attachment is small but powerful. It does pick up the human hair without being tangled. Which i am pretty sure will work for Pet hair too. Tests: 1. Cleaning the hair – I tested this by vaccuming the entire house. Stratos did an amazing job of picking up all the hair and left the carpet look very clean. When I turned the vaccum over i found almost no hair underneath. It came up pretty clean. This was not the case with my Dyson Animal 2 vaccum. I had to clean up the human hair every single time. If I clean it may be once in a month, the brush roll will stop spinning after an year or two and there will be loud sound from the vaccum. Stratos did not have any of those problems as there was no hair present in the brush roll which saves atleast 5 to 10 min every single time. This is a big deal for me and I love my Stratos just for this. Although it is recommended to eject the front soft roller and clean the stuff that gets stuck as part of regular maintenance. 2. Cleaning around the edges of the wall – The Stratos did an excellent job in picking up the smaller pieces of food that was present close to the wall without having to use the crevice tool. 3. Strongest suction of any upright vaccum in the market – I tested this by cleaning the particles stuck between cracks/gaps in the floor – Stratos was as strong as my Dyson Animal 2 in picking up the food particles stuck between the gaps in the floor or mat. I really love the powerful suction of Stratos. It does indeed have the strongest suction like Dyson. But not sure if they are both the same but i am pretty satisfied with the suction power of Stratos. 4. Cleaning under the furniture – Stratos is able to clean under the low-clearance furniture by removing the Powered Liftaway and using the head like a stick vac. I was able to cleani under the table that had around 8-inch clearance quite easily. One can even twist the handle to swivel the head in this mode. 5. Cleaning the cereals – This came up clean with few attempts especially the thicker cereals put up a bit of fight but there were no flying particles. The ejections did happen but it was minimal and i was happy that there were no flying particles. Suction is pretty impressive. 6. Cleaning the fan blades – Multi angle dust brush is my favorite. It helps to reach the fan blades by still maintaining the impressive suction. Unlike other vaccums where the dust flies around when cleaning the fan blades, this one did an excellent job of cleaning the fan blades with no dust flying around. Cons: There is only one con that i can think of which is the Odor Neutralizer. It did emit a clean and fresh smell while running the vaccum (unlike other vaccums) which is a plus but that smell was mixed with the usual vaccum exhaust smell. I would say the odor neutralizer works but does not really completely neutralizes the smell. I think Shark will be improvising on this in their future models.Nataraj

I have had several Shark vacuums over the years and have always had nothing but love for the Shark brand. This Shark corded stick vacuum does not disappoint and lives up to my expectations from such a reputable company. Out of the box it comes with all the necessary attachments you think you would need to keep a clean living space. Taking out all the attachments and the base I could tell that it was going to be a very lightweight appliance and fit my needs perfectly. It was simple and straightforward to assemble that I just quickly snapped together the primary base and suction home with one simple click. It comes equipped with a very long power cord that allows for optimal travel when cleaning without having to unplug numerous times in order to get the job done. It has a somewhat gimmicky odor neutralizer freshener that you simply plug in and twist to get the level of freshness that you desire. It does smell good and works as it should, but I say gimmicky because it is essentially a plug in air freshener attached to the vacuum to blow fresh smelling fragrance when in operation. I/m not knocking it by any means as it does work, just do not know for how long it lasts. Also coming with this vacuum is the furniture attachment and crevice cleaning tool. All easily attached with a simple click here, click there, and your off to go. What makes this vacuum great is the power you get from a corded vacuum but the light weight maneuverability of a cordless stick vacuum. This thing is very powerful and easy to clean with the clear snap dust canister. It has both a sponge filter, also easy to clean, and an aluminum mesh filter similar to a coffee filter. It has two settings for hard floors and carpet. When the setting is changed, it either activates or deactivates a second powerful fin brush for extra cleaning power. There is also a bright led light on the front but is not very useful because it only lights a small area directly in front of the vacuum. For me at least this was not a helpful feature because I usually clean in well lit areas. I do see it being useful if you are ab le to fit it under your furniture to clean. When not in use, this vacuum is pretty much self contained for easy storage. You are able to detach the suction base and sit on the vacuum floor base with a hidden slot. The hose tube has an attachment for the crevice tool and furniture tool. But then there is no place for the handheld vacuum base which was kind of a disappointment for me. It seems there is always that 1 tool that does not have a home for the self storage which ends up making that one piece easy to lose. Overall, other than the few minor short comings of storage and the gimmicky add ons, I feel this vacuum is a functional and worthy purchase for the home consumer. Very light weight, powerful, and versatile cleaning.Section8ght

First, I will say I really like Shark vacuum cleaners and this one is no exception. The vacuum came well packaged and was easy to open and assemble. The vacuum consists of 3 basic parts the floor nozzle, wand tube and the motor/dust cup. In addition, Shark now has a deodorizing cartridge for this model that you insert into the floor nozzle to keep things smelling fresh. Assembly is easy. Insert the wand into the floor nozzle and then attach the motor/dust cup to the top of the wand. It is recommended to charge the battery fully before using the first time. This process is very easy as the battery is removable and can be charged in or out of the head unit with the included charger. This new shark incorporates Clean Sense IQ which identifies when there is more dirt that needs to be picked up and can adjust the suction of the vacuum and there is a bar readout on the floor nozzle to let you know this is working. It seems to work very well. The floor nozzle uses and unique roller head that is a combination of the soft microfiber roller with rubber fins imbedded into the roller so it works very well on both hardwood floors and carpet and the way the fins are configured virtually eliminates hair tangles. I really like this new roller as I have a lot of hardwood floors. There are also built in LED headlights which is a feature I would never want to do without. The controls are mounted at the top of the unit and consist of the on/off button (you don’t have to hold a trigger) a button that allows you to adjust the suction power between ECO, Clean Sence IQ and boost. There are 2 indicator lights that show the battery level and whether or not the Sense IQ is active. The vacuum comes with 2 attachments that include a brush for cleaning things like furniture and an extendable wand for cleaning along the floor edge or reaching high places. The vacuum is light weight weighing in at a little less than 8 pounds which makes it very maneuverable and easy to handle. It is very well balanced and the head swivels easily and can be laid almost flat for reaching under low furniture and beds. The vacuum does a great job of cleaning both hardwood and carpet and I have been using it in the Sense IQ mode. It has plenty of suction power and picks up great. The dust cup is large and easy to empty. The dust cup is removable and there are two filters inside that Shark recommends you clean on a regular basis by removing them a rinsing under water only (no soap). There is also a HEPA filter in the motor head that can be cleaned. The vacuum comes with a simple 1-page Quick Start Guide that provides enough information for assembling the vacuum and some information on the controls. There is a more complete manual on the Shark website. Battery life varies depending on which suction level you use and whether you are using the floor nozzle or not. These run times seem to vary from about 10 minutes to 45 minutes. I got plenty of battery life to vacuum my house with the floor nozzle without having to re-charge the battery. One new feature on the model is the ability to remove the motor head and with a clip that is positioned low on the wand you can clip the motor head on to the wand and the vacuum will stand upright without having to rest it against a wall. There is no wall mount for this unit so this feature is very convenient. If there was one thing that would be nice to have it would be a second battery but additional batteries are available if you find that you need another one. This is a great vacuum and Shark did a great job incorporating some very useful features and performance. I would highly recommend this vacuum.mrcarnut

This is our second Shark vacuum cleaner that we have gotten from Best Buy. Sadly, I had gotten the last one a little too wet and so it was making some god-awful noise. In my haste to find out why I accidentally broke a few pieces that did not need to be broken. So, it was time for a new one. Luckily it was no time when I had the opportunity for us to get this vacuum. I must say that our previous Shark was insanely more powerful…like slinging the rug across the floor power on the self-propelled wheels, but I can't really complain too terribly much because it still picks up everything that we have needed this one too. I just wish it was a tad more powerful in the self-moving wheels and the suction. If you have never had a Shark or I suppose any upright stick vacuums whether it was this one with the cordless functionality or the previous corded Shark that we had, neither of them would sit upright unless you unhooked the vacuum from the stick. Surely this could be counter-balanced by some weights in the base, but I do not want to have to do this myself when I feel it should be done from the factory. If the manufacturer can solve a) the power of the wheels and the power as far as suction, b) extend the battery life just a bit more and c) solve for the not sitting upright unless disassembled I do not think I would ever move away from the upright stick vacuum or the Shark brand ever again! I have done an extended test to test out the fragrance/odor neutralizing piece that they have on offer for this model. I can say it has lasted almost the entire month I am a few days shy, but it is still going) and that is with us having 2 pets and using it every few days in short durations. Will the fragrance pods be a gimmick like the toilet seats by a certain large company are? Or will it be here to stay? I am not sure…sadly I bought one of those toilet seats, but we ended up going with a heated one not long after (amazing if I must say so myself). Anyway, I digress. So, the vacuum and the fragrance of the pod is holding up strong so far for the better part of almost a month. I was pleasantly surprised & we are all super happy with the Shark Cordless Pro Vacuum so far in my house! All in all, though we are extremely happy & are super pleased with our new vacuum. Thank you to Shark for making such a solid vacuum-it just needs a couple minor changes (in my opinion) to go from great to perfect! But if you can get over those quirks then this is definitely your next vacuum! Oh, and emptying the dust bin is a breeze with a single click of a button! Even easier than our last model!KYTwinsDad

The Shark Cordless Pro with Clean Sense IQ is an excellent vacuum. The latest in a line of lithium ion rechargeable upright vacuums that harken back to the original Shark vacuum. Shark has had some hallmarks that set it apart, and the Pro includes all of them and a slew of its own features that offer a unique offering. So first of all, unboxing the vacuum is easy enough. Inside the box you’ll find the main unit, charger, battery (preinstalled), main tube and vacuum head, and attachments (pet multi-tool, and crevice). Everything is packaged securely and the unit is basically good to go out of the box (after charging of course). There are a lot of little removable stickers that tell you how to exactly use different features of the vacuum. This is appreciated because Shark has so many unique features. There’s even a handy QR code on the main unit that will take you to the digital manual. This cordless vacuum builds on the construction and ideas of Shark’s previous vacuums. You get a detachable main unit and will hook on the main tube for storage. You have a bagless design with an easy to empty latch. You get a small but maneuverable vacuum head. Of course many of these ideas are evolved, honed, and refined to a large extent. For instance, the dust bin is larger, and the filter conic (compared to previous designs which seemed to get wrapped up in hair/fur more often). The battery packs are similar but different from previous models (at least the previous Duo Clean I had). The vacuum head has a load of sensors, etc. Obviously, this vacuum is attempting to appeal to a Pro-sumer (get it?). Several features of this vacuum I really like that seem to be new and unique to Shark. The first is Clean Sense IQ. This uses an infrared sensor to attempt to detect dust and adjust the power of the vacuum dynamically. It gives an indication of how ‘clean’ the floors are. Another thing unique to the vacuum head is the Odor Neutralizer cartridge, which essentially is an air freshener for your vacuum. It keeps the vacuum smelling nice and the air it spews nice as well. Power of the vacuum is interesting. The Clean Sense IQ means that on that Clean Sense setting that it’s always adjusting power to the required level. The idea here is to save battery when you’re doing maintenance cleaning, and then having the vacuum increase power when needed in dirtier areas. For the most part this does pretty well. There is an IR sensor scanning the dirt coming into the vacuum and adjusting the power. A row of LED lights will illuminate indicating the power level being applied and the idea is that it should abate as the carpet/surface is cleaned more thoroughly giving you a visual indicator if the area is clean. Of course you can override the Clean Sense IQ behavior by selecting ‘Eco’ or Boost mode. These settings change the runtime of the vacuum – which is estimated by Shark at 40 minutes in Eco mode. That’s about accurate, and you’ll get a variable amount with Clean Sense, but I was able to do a quick clean (about 3000 sq ft) on a charge. Of course a thorough cleaning would involve taking some breaks. Recharge takes over an hour, so you’ll want to plan out more through cleanings. The brush element is another interesting feature, having silicon fins and microfiber stuffed pretty much everywhere else. It seems to do a pretty good job picking up most debris I’ve thrown at it. I do seem to have trouble with larger pieces like cereal (thanks kids), but it will pick it up. I appreciate that it’s gentle on surfaces like hardwood. The crevice tool has a soft bristle brush that slides out to the edge, great for cleaning corners without leaving marks on the pain. It limits the crevice tool slightly due to it sliding back only about 6” but it shouldn’t be an issue but for those with deep cushioned couches. The pet multi tool is really just a flat brush with a removable soft bristle brush. It works pretty well on my microfiber couches without the bristle attachment. The Order Neutralizer is an interesting feature and I can’t say I've noticed a huge difference (but I have been congested, so subjectively I might be missing it). Cartridges are $15 for 2, and you only get one in the box. I appreciate the idea, but I don’t know how often I’ll be replacing it. Another great feature of this vacuum for those with allergies is the built in HEPA filter. This was hard to find, but luckily companies like Shark have listened to the market and brought .3 micron filters to the masses. The HEPA filter is important to those that suffer from dust, dander, or pollen allergies. Vacuums can exacerbate environmental allergens by picking them up and spewing them out at high speed in the air. Having an appropriate filter to capture these microscopic particles is essential. Also, the filter is washable, which is a huge convenience. Maintenance is pretty simple. The entire container is washable, but you have to remove it by pushing an eject button found on the right side. That will aarondr

I had the original IF200 model that the head unit started making a noise like a grinding. I called Shark and they replaced it under warranty with the new model IF80. I was excited as they replaced the whole unit and very quickly. After first use I was disappointed as it left a lot of my dogs hair on the carpet. I thought maybe I missed something in the instructions, so I re-read them, checked the unit in case I missed packing material. Did not miss anything. My housekeeper stated she didn't like the new vacuum because it wasn't cleaning the carpet. I went and grabbed the old units powered floor cleaner and went over the carpet again and that unit picked everything up like before so whatever they did with the powered floor unit is what is bad. Again great warranty bad vacuum.Bruce

I do not normally write reviews but am making an exception. I love this vacuum. It is very cleverly designed to bend to get under furniture, and also fold up for storage. It is not necessary to use a docking station to charge the unit, which I find helpful since I have no wall space for a docking station, and I can charge the battery and store the unit folded up under a counter. I find the unit to be quite light, compared to others I have looked at. Also, you don't need to hold a trigger to get it to go (a poor feature on the Dysons). It comes with 2 batteries so you can be using one and charging the other. One battery is enough to vacuum most of my house. It is easy to empty the dirt cup.. I find it has good suction, and the "carpets" function is particularly effective. All over I am very happy.Princess Nasturtium

I've had this vacuum for about a month now, and I love it. I currently reside in about a 700 square foot apartment with carpet in the bedroom and walk-in closet and hard surfaces everywhere else. I can do a full, slow, methodical vacuuming of the whole apartment 3 times on 1 battery (not using the ion mode). The different brush speeds work great for switching between hard floor and carpet. I find myself vacuuming at every chance I get just due to the convenience of this unit. The included accessories such as the crevice tool and detail kit make vacuuming anything a breeze. The flex makes vacuuming under coffee tables, chairs, and beds simple. The only minor complaint would be that the dust bin is small, and dust seems to stick to it to the point where you need to reach in and pull it out to empty. That minor concern doesn't really bother me, but it's worth noting. Overall, I would 100% recommend this vacuum.BRIANB

I clean for a living and I use all of my own supplies. I have gone through 2 of these vacuums in 4 years. But that's not bad because I use a vacuum for 2-3 homes a day 5 days a week! It's so lightweight which is perfect for transporting and has amazing suction. I rarely ever use brooms because with the front roller it cleans hard floors better and faster than a broom does. I clean my vacuum after each home but with the self cleaning roller it's rare that I have to clean it. The front roller can get animal hair caught in it but all you do is pop it out quick and clean it out it takes 30 seconds it's no big deal. Buy extra filters because keeping your filters clean is key to making your vacuum last longer and keeping the suction at it's strongest. I have to wash filters so much I cheat and put them in a pillowcase and run them through the washer with no detergent or anything. Back to the self cleaning roller, I read a few reviews saying they arnt self cleaning. Yes they are. Compared to the ones without the self cleaning fin things on them this is a game changer! The functionality of this vacuum is great I can use it everywhere. And the lights on it are awesome especially with showing dirt on hardwood floors I can really see what I've cleaned and where I need to get. I highly recommend this vacuum especially for people who can't handle a heavy vacuum. Several of my elderly customers have bought one for themselves after seeing mine because it's much easier for them to use. The only thing I dislike is it doesn't stand up on it's own unless you disconnect the top section and place it on the bottom where it hooks in to store it. You can store it that way or it comes with a wall mount that you screw into the wall so you can hang the vacuum on it. The thing that sucks about it not standing on its own is if you stop vacuuming for a minute to move something or do something you need to lean the vacuum on something or lay it down. Other than that it's an amazing vacuum!Cleaninglady

Omg, Shark should be ashamed of themselves. When l first got it, tried to set it up and found out the vaccum head is too heavy, so it dropped to the floor. Self cleaning?? Really? Maybe they meant "yourself" would be cleaning it as it just rolls the hair around the brush. And yes, "your-self" will be constantly cleaning it, especially if you have pets. This vaccum is too expensive for the poor quality.Marie Barbe

I looked for this vacuum for quite a while. I have a large house with in-house vacuum but wanted a vacuum I could easily pull out for quick clean up. I wanted a corded one because I have not heard great things about the cordless ones. My cleaning lady recommended Shark, and considering the way my floors look after she has been here, I went with it. I have been very impressed so far. I used it right away on carpet, travertine and to reach way up to some air conditioning vents. The carpet looked like I had vacuumed with a regular power head vacuum. I love the swivel head and lights!! Easy to use. My only issue, but a minor one, is the weight of the top which means it cannot stand up like a regular floor model vacuum.Annette

Top heavy, does not stand on own but must be leaned onto something to stay upright. And when you finish using on floor or up on wall/ceiling, TONS of debris falls out the bottom of the unit. I have to go get my perfectly wonderful Miele to clean up the mess this thing makes. Keeping the area in the head clean is the key to avoid this, but have to do it so often (every use) it makes cleaning up a bigger chore overall. I bought this to avoid bringing the larger Miele upstairs to use weekly for a couple rooms and thought using as a wand up in the air would be useful as I no longer feel secure standing on a chair/stool to reach upper areas. While it works to pick up dust and dirt ok, it will not pick up paperclips, small wood pellets, scraps of paper or even small amount of shredded paper after emptying the shredder into the trash. And if it manages to pick this up, it will require you to stop and clean out the head piece (remove rollers) before moving on or it will 'spit it out' again when you turn it off. Then you can pick it all up with your hands along with the other debris and dirt or go get a real vacuum and clean it up right. I will never buy a shark again.Miele is best

We have had this about 6 months Initially it was great but slowly it has lost suction and now needs replacing as it’s just not up to the job. Filter box hard to clean Most annoying thing is going from say the floorboards to the carpet or vice versa. The head leaves a collection of dust on the edge of the 2 surfaces Slowly your mats build up a line of dirt around the edges which becomes compacted. The rotating head that was initially great is also difficult to clean and the fine teeth become totally clogged and useless. It takes as long to clean this thing as it does to vacuum the floor. If it was stolen would I buy another ? NO, I normally use the old vacuum in the shed but this one’s going in the wheels binGeorge 27

It's suction power lifts years of dirt embedded in the carpets of my new rental. The head swivels with ease and allows you to reach hard to get to places, excellent for corners. The right side of the head has an edge cleaner that you can run really close to the walls. Lightweight and easy and to use, the dirt canister is easy to empty and every part of the appliance clicks into place. I've been totally satisfied and a great fan of the Shark 'Rocket' for 4 years. izmax