Best Backup Generators For Home (2024 Update)

My Generator was delivered and was in the box until it was installed today August 29, 2020. Upon turning it on, the certified electrician noticed that something was wrong with it and sure enough, the brass or copper accordion connector in the muffler line was not installed. I called factory pure, but only got the sales people who could not help me. I called Generac and now I have to wait for a certified repairman to come and inspect my 22kw Generac Generator. Brand new, never opened Generac generator and I already have problems with it. Extremely disappointed that it was not inspected by Generac before shipping and extremely disappointed that Factory Pure did not have someone available to assist. You guys do realize that mother nature, nor these generators, know about weekends. I bought the generator because after hurricane Helen, my family and I were without power for 25 hours. I wanted reliability and that is what I do not currently have. Very disappointed. Over $7,400 spent on the generator and installation combined and I have a brand new generator that is inoperable sitting in my lawn. Ridiculous!Ismael

Brand new 2 month old. Came on when Laura knocked out power. Work fine powered the house for 2 days and then just quit with underspeef error code 1600. 3 techs later they all safe it is rung good yet I cannot run my dryer and ac at the same time. Very disappointed with generac. It does not perform as they advertise it to do. I have septic treatment system with my home so it does prevent that from overflowing. I'd I were on city sewage, I think I would have never purchased this.Forrest B.

We moved into a new home, and because I am on oxygen full time I am in need of electricity to operate my oxygen concentrator. Generac was my answer. No mater where I looked there were none available. Your company had the only ones available in the soonest time. But, it was still about three months out. My guess is there is a high demand with all the devastation right now. Anyway you said it would be toward the end of October, BUT you delivered the first week of October. Thank you!Allen E.

Pulsar 12,000 watt generator went together as instructed. Hooked up propane hose and tank. Could not find any oil so had to go to the store to buy 30 weight oil for generator. once that was done turned the propane tank on set the choke and whalla generator started right up with the push of a button. turned propane tank valve off generator stopped. Put 2.5 gallons of gas in fuel tank set choke and pushed start button after turning on the fuel tank valve walla generator started right up. turned off gas tank valve and 3 min later generator stopped. Works ok kept my 35 foot trailer going and batteries charged up. hope it lasts for a while but felt the generator was a good buy for the 12,000 watt capacity.tanya_thoms

This is my second purchase of a dual fuel generator from seller. For people thinking about buying a generator this is the only way to go. With todays gas it gets old and shouldnt be burned once only a few months old due to the fact its no longer pure gas. Propane will last in a tank for years so will always be useable when your power goes out. This unit I just bought is large enough to handle most houses and the price was unbelievable compared to any store. Even better than Costco. Highly recommend you only use synthetic oil as it also doesnt get old. Put the oil in it, hooked it up to my propane tank and it started immediately.jfgeagle1

I moved into my new home this year in Texas not long after the freeze that affected the whole country. I live in a remote location where my nearest neighbor is over a mile down the road. We the only family who lives on this road. This is significant because we are the lowest priority in an outage. During the freeze my power was cut off for over two weeks. My pipes froze despite my best efforts to insulate them because I had no way to power my 220V water well. It was after I moved in I found out how unreliable the power was in a weather event (as I have lost it several times since during some thunderstorms). Each time lasted more than two days without power. Unacceptable. So I did my research and decided to buy a generator to backup my entire home. I carefully calculated my needs and arrived at the conclusion that I needed a generator at least capable of 12000 starting watts. I wanted something that could run on propane (if needed) in the event of a gas shortage. I was impressed with the price and features of the Pulsar G12KBN and it ultimately beat my other options. Well worth the two weeks wait for it to arrive freight from California. It had simple instructions to finish assembly and I had it ready to go in no time at all. Rigorously tested it for over an hour on propane underreal world load conditions and it exceeded my expectations. The largest power draw in my situation is the central ac unit. I was excited to see that it handled my needs with ease. An important note though: propane power output is less than running on gasoline so it is critical to calculate your power needs before making a decision on a generator. I almost bought a higher output standby generator for thousands of dollars more. So glad I didnt because this cost effective, very versatile generator is mobile and quite capable. It can be set up quickly when needed. I highly recommend this generator.k_musselman

Mine arrived less than a week before Ian, not suspecting what we had coming. We had surge 7 miles inland and I thought she was ruined before I even got to use it. I ran it up on the only thing I had, a set of car ramps and evacuated. Lo and behold, I kept the unit inches away from flooding. With no power I fired it up and ran it for days and it was flawless. The blue tooth app is very handy to monitor loads on the unit and monitor its general status. Super Quiet! It's just a high-quality piece of equipment. When your neck is on the line like Ian, do you want to base your survival on a knock off unit with virtually zero support and parts not available if needed? Not Me! My biggest fear? It is getting stolen! People roved these blacked out neighborhoods at night listening for generators running, so I shut it down and brought it insideSteve H.

The fact that this is a 5500 watt inverter generator that bumps up to 7000 watts for the larger startup draw on things like air conditioning and microwaves would be enough for most people. But people that do not know the difference, don’t realize, that the reason generators fail to start is because of the lack of use. It may sit for years with gas in it before you ever try to use tin an emergency Well, gas that sits in any generator”s gas tank (and carb) for an extended period of time will gum up a carburetor leaving it disabled. For a small engine motor that is almost never used, the introduction to fuel injection on a generator was a game changer. Let me state. I wouldn’t keep 3 gallons of gas in the tank for five years and expect it run the next time I needed it to, but I bet it would. In short. If you can. Run the gas out empty as much as possible every season. The fuel injectors aren’t as susceptible to gumming from stale gas as carburetors are. Keep a battery tender on it though because the generator won’t charge the on board battery sufficiently. It’s a known problem. Just deal with it like I have for yearsHonda EU7000IS

I certainly did my homework on this particular unit! I need a whole house gasoline generator. I live in a HOA. They wouldn’t let me install a 1000 gallon propane tank. Diesel would have been way more expensive & natural gas is not available where I live. I needed an inverter for clean 60 cycle power. The fuel injection is super nice as I have set up an after market auxiliary fuel tank to extend my run time to 28 hours at 1/2 load. I needed it to run my central air. I have a 2-1/2 ton unit. I added an after market “hard start capacitor”. Now it will run that & the rest of my 1700 sqft house. We do have oil for heat & on demand hot water. As well as a propane stove & dryer. I bought a hard wired remote so my wife never needs to go outside to start it. I had a local fabricator pour a concrete pan & build a 306 stainless steel enclosure vented on two whole sides. It had a hinged top & has a heavy duty Abus lock on it. When the lights go out? I’m usually at work already as I’m a lineman for the local power company. My wife can flip a few switches in the basement & bring the generator online & pick up the entire house (except the central air because of cold load pick up).Big & Stinky

I bought this generator approx one week ago. It arrived on time and I immediately opened it up. The unit was wrapped nicely, came complete with the wheel kit, front rubber feet, a full bottle of oil and a small tool kit. The wheel kit went on in two minutes and the from feet almost as quick. Then oil was added. I should also note that this unit has a built in battery for push button start and/or auto start feature. The directions were read, which were written very well, and the remote start key fob was paired with the unit; which prob took 30 seconds. The unit was started and fired right up! Immediate power was supplied too both of the 110 receptacles. Ill have to wait until I can try the 220 plug. So, so far, its been excellent out of the box!Cmazz20

My new 7500 generator arrived today. The Amazon delivery people put it right in my garage. It came well boxed with no damage. I cut the box away as per instructions. I held it up while my wife slipped a piece of 4by4 under the frame so I could put the wheels on. She suggested I put it on it s side, but dummy me thought differently. It would have worked just fine as there was no oil or gas in the generator. Thinking better of her plan. I tipped it over to put the feet on. The feet went on easy as can be. I went back to read the directions, then added the full container of oil. Slowly, recommended, slowly done. I put about two gallons of gas in the tank. The generator started easily with both the remote and push button. It ran much quieter than I expected. I plugged in a corded tool, no joy, tried another tool still no joy. Back to the very good directions and found I need to turn on the GFI, which is right where you plug in a 120 tool. Pushed the switch on the GFI and like magic all was well. This generator has a lot to like. Not sure what the future holds but so far so good and I am a happy customer. The moral of the story is read the directions.Tim479

I purchased this item a week ago and it was delivered today (07/08/2022). After my son and I unboxed it I was pleased that my generator arrived without any dents or dings. I had read previous reviews that other customers received their generator with dents. I was anxious to put my new generator to the test (it is currently hurricane season). After putting the wheels and bottom parts on the generator (extremely easy to do) I added the oil and gas and plugged it directly into my breaker. My home is a 2 bedroom, 1 and 1/2 bath with a huge den area. I have air conditioner window units in just about every room. My generator started with ease (nice and strong). I am extremely proud to say that EVERY appliance in my home worked! I am overjoyed with my purchase and I strongly recommend others to purchase the 7500c generator!Angie V.

I bought this generator after our power was out for 14 days due to an ice storm. That was a horrible experience to be without power for over two weeks due to living in the country running on well water. After some research, I decided the best generator for our family was the WGEN9500DF. For the price, I felt like I was getting much for my money compared to other similarly priced generators. My basic needs was to run our well pump, lights, and electrical outlets for refrigerators, internet, charge devices, and computer/tv. It handled that with no problems. I also found that I could run more electric devices than I anticipated like the water heater and electric stove(water heater and stove were used at separate times to keep the load minimal). The only thing I didn't run was the electric furnace and the clothes dryer which is too much for this generator, but we primarily heat our house with a wood stove anyways. What I love about the this generator is that it is dual fuel. The nice thing about propane is that you can store it indefinitely, I keep at least two 40lb tanks of propane on hand for emergency and usually have gasoline on hand that I use first before switching to propane. Switching fuel is easy with just turning the fuel selector switch to either propane or gas online. You can even switch the selector while the generator is running without an issues. My most favorite bonus feature is the remote control. We only run the generator when we absolutely need to so we can conserve fuel. The remote is super convenient, especially when it is raining out and you don't want to manually go out and start the generator. Just press the start button on the remote control and the generator starts no problem. We typically run the generator every 3 hours for about an hour to just keep the refrigerators cold and in the evenings until we go to bed. Then I turn off the generator with the remote control. We've have about 25 hours on the generator and have no issues. I would definitely recommend this generator.mark_17

Generator works great after I finally got it to start. Surprisingly, it starts quicker on propane than it does gas. I drained the battery trying to start it on gas (over 50 degrees outside) with choke and no choke, so I'm thankful it comes with a trickle charger that can be left plugged in overnight. I finally hooked up a propane bottle and it fired up immediately (no choke) at 33 degrees. Once started on propane, I have had no problems starting and running on either propane or gas – it definitely needs to be choked for cold starting on gas. The remote start is nice but I'll probably never use it – my wife will, lol! The enclosed operating manual is easy to follow. It is also a very simple 10 – 12 minute procedure to change the bonded ground wire on the inside of the alternator if needed as we did here at the ranch because of the GFCI plugs. After we got it up and running, we methodically started turning things on in the house without any issues. We have a 3300 sq. ft. (3 BR, 3 bath) house and ran the freezer and refrigerator, fire place blower/fan, had a light on in every room, a light in three closets, a light in all three bathrooms, and ran two electric space heaters, TV and the microwave – never had an issue. This unit is easily set up within minutes. I really only have two issues: 1) It was very hard to get started on gas the first time so I recommend starting on propane and you can easily switch from propane to gas and gas to propane while running, and; 2 (It takes forever to fill up because the screen on the fuel tank is so restrictive. That being said, after running now for two days, I would likely buy this product or one size bigger if I need another one. Quick and easy to put the wheels and feet on the unit. Mac at the ranchCowboy Mac

Received my Westinghouse 9500DF generator, and overall I'm very pleased with it. I set it up this week to connect to my transfer switch to power some critical circuits in my house during power failures, which are unfortunately very common in the winter here in the Poconos. Contrary to other reviews, I found the owners manual to be completely accurate. I'm running the unit with gasoline, and I also have a 40lb propane tank hooked up for longer outages. Switching between fuel sources while the unit is running is very simple, though the unit will stumble while the fuels are being purged, so I recommend removing load during a switch over to avoid a stall. Starting the unit using the electric start is a real pleasure compared to the recoil starter on my old unit. A couple of caveats that aren't clear in the pre-purchase material: 1) The 14-30 plug on the unit provides a maximum of 30 amps, as expected, but be aware that this means a maximum wattage of 7500 watts is intended to be carried on that cable. If you need the full 9500 running wattage, that can only be supplied by the 50amp RV connector, which will not hook up directly to a 30 amp transfer switch. 2) In order to use the electric start (on the unit or using the remote) the battery switch on the generator must be in the "on" position. This limits the utility of using the remote starter unless you've anticipated a power outage and had the forsight to turn the battery switch on. 3) The comes with a bonded neutral, which may not be appropriate for use with older transfer switches which do not switch the neutral. In that circumstance, instructions are provided to make a minor alteration to unbond the neutral, but if you do, be aware that the GFCI protection on the built-in outlets will be lost, which could present a hazard. Better to not use the built-in outlets if you're going to be unbonding the neutral. Overall, a very solid product. I'll be sure to follow up after I've used it through a northeast winter.JoeMalt

I bought this generator after our power was out for 14 days due to an ice storm. That was a horrible experience to be without power for over two weeks due to living in the country running on well water. After some research, I decided the best generator for our family was the WGEN9500DF. For the price, I felt like I was getting much for my money compared to other similarly priced generators. My basic needs was to run our well pump, lights, and electrical outlets for refrigerators, internet, charge devices, and computer/tv. It handled that with no problems. I also found that I could run more electric devices than I anticipated like the water heater and electric stove(water heater and stove were used at separate times to keep the load minimal). The only thing I didn't run was the electric furnace and the clothes dryer which is too much for this generator, but we primarily heat our house with a wood stove anyways. What I love about the this generator is that it is dual fuel. The nice thing about propane is that you can store it indefinitely, I keep at least two 40lb tanks of propane on hand for emergency and usually have gasoline on hand that I use first before switching to propane. Switching fuel is easy with just turning the fuel selector switch to either propane or gas online. You can even switch the selector while the generator is running without an issues. My most favorite bonus feature is the remote control. We only run the generator when we absolutely need to so we can conserve fuel. The remote is super convenient, especially when it is raining out and you don't want to manually go out and start the generator. Just press the start button on the remote control and the generator starts no problem. We typically run the generator every 3 hours for about an hour to just keep the refrigerators cold and in the evenings until we go to bed. Then I turn off the generator with the remote control. We've have about 25 hours on the generator and have no issues. I would definitely recommend this generator.mark_17

Generator works great after I finally got it to start. Surprisingly, it starts quicker on propane than it does gas. I drained the battery trying to start it on gas (over 50 degrees outside) with choke and no choke, so I'm thankful it comes with a trickle charger that can be left plugged in overnight. I finally hooked up a propane bottle and it fired up immediately (no choke) at 33 degrees. Once started on propane, I have had no problems starting and running on either propane or gas – it definitely needs to be choked for cold starting on gas. The remote start is nice but I'll probably never use it – my wife will, lol! The enclosed operating manual is easy to follow. It is also a very simple 10 – 12 minute procedure to change the bonded ground wire on the inside of the alternator if needed as we did here at the ranch because of the GFCI plugs. After we got it up and running, we methodically started turning things on in the house without any issues. We have a 3300 sq. ft. (3 BR, 3 bath) house and ran the freezer and refrigerator, fire place blower/fan, had a light on in every room, a light in three closets, a light in all three bathrooms, and ran two electric space heaters, TV and the microwave – never had an issue. This unit is easily set up within minutes. I really only have two issues: 1) It was very hard to get started on gas the first time so I recommend starting on propane and you can easily switch from propane to gas and gas to propane while running, and; 2 (It takes forever to fill up because the screen on the fuel tank is so restrictive. That being said, after running now for two days, I would likely buy this product or one size bigger if I need another one. Quick and easy to put the wheels and feet on the unit. Mac at the ranchCowboy Mac

Received my Westinghouse 9500DF generator, and overall I'm very pleased with it. I set it up this week to connect to my transfer switch to power some critical circuits in my house during power failures, which are unfortunately very common in the winter here in the Poconos. Contrary to other reviews, I found the owners manual to be completely accurate. I'm running the unit with gasoline, and I also have a 40lb propane tank hooked up for longer outages. Switching between fuel sources while the unit is running is very simple, though the unit will stumble while the fuels are being purged, so I recommend removing load during a switch over to avoid a stall. Starting the unit using the electric start is a real pleasure compared to the recoil starter on my old unit. A couple of caveats that aren't clear in the pre-purchase material: 1) The 14-30 plug on the unit provides a maximum of 30 amps, as expected, but be aware that this means a maximum wattage of 7500 watts is intended to be carried on that cable. If you need the full 9500 running wattage, that can only be supplied by the 50amp RV connector, which will not hook up directly to a 30 amp transfer switch. 2) In order to use the electric start (on the unit or using the remote) the battery switch on the generator must be in the "on" position. This limits the utility of using the remote starter unless you've anticipated a power outage and had the forsight to turn the battery switch on. 3) The comes with a bonded neutral, which may not be appropriate for use with older transfer switches which do not switch the neutral. In that circumstance, instructions are provided to make a minor alteration to unbond the neutral, but if you do, be aware that the GFCI protection on the built-in outlets will be lost, which could present a hazard. Better to not use the built-in outlets if you're going to be unbonding the neutral. Overall, a very solid product. I'll be sure to follow up after I've used it through a northeast winter.JoeMalt

(07-28-2022) Please understand that Factory Pure provided a great price and equally great service experience in my purchase of a 17.5KW portable Generac generator. However, I have not so far had such an experience with the product I purchased. Purchased on 07-21-2022. Delivered on 07-27-2022. Assembly instructions provided extremely small images and quite honestly weak technical writing. Nonetheless assembly was not an issue. After completing assembly, filling with the synthetic oil suggested to proper level, fueling generator, and connecting battery, following start up instructions to a tee, it would not start. When pressing starter button, all I get is a short "buzzing" noise. Checked and re-checked oil, fuel, start-up instructions attempting to start machine with same negative result. I thought perhaps the battery may have not been fully charged so this was checked with a multi-meter which showed a full charge (12.73 volts DC). After checking and re-checking, I contacted Generac's customer service number where I spoke to a very nice young lady (Rita) who went through the standard trouble shooting procedures without success. She then suggested I contact one of their local distributor/service centers and provided me the names, addresses, and phone numbers on several. This morning I spoke to 2 different service centers in my local area who were unable to offer any ideas as to what is causing my issue, but suggested I bring the unit into their respective shops. Upon advising them that this unit weights 400 lbs., they offered to come to my home. Neither can do this until at least next week. I shouldn't need the generator (purchased as a home emergency backup), but it should actually work right out of the box without warranty work. Not impressed with the Generac product at this point thus the extremely low rating. If experience improves, I will submit a follow up review. Again, my experience with Factory Pure from purchase has been excellent. They contact me and kept me informed regarding shipping and delivery from the moment of purchase.Terry

Only a factory authorized service technician is now allowed to change settings in the control board other than exercise time. The generator is listed as starting within six seconds on their website and yet it comes in whereby it will not start the engine for 35 seconds and it will not transfer for 45 seconds this is designed specifically to keep non-factory authorized service technicians from installing the generators. I called Generac and they said in order to change it to the six seconds I have to have the factory technician install it or they will charge the same amount of money to come out and change the setting. It will function fine but not start for 30 seconds. I have to make that clear to my customers. I will no longer push the Generac to my customers. I will push the Cummings, Briggs & Stratton, Kohler, and above all else I will push the Cummings generator . After all the Cummings is a consumer reports best buy and consumer reports most reliable.– As to Factorypure.com They shipped quickly, and it arrived on time at a reasonable price. The freight company driver was helpful and friendly. The people at factorypure answered the phone calls and my questions. May God bless you and yours.Dana N.

Purchased 7210 24K Generac while house generator from Factory Pure great pricing and service. Pick up was easy. Currently waiting on install…it is a process with permitting and utility coordination so important to find an electrician with prior experience.Jim M.

With all of the company's advertising that they sell and install whole home systems at ridiculously high prices, I found this unit and purchased from Factory Pure. I hired an electrician, and my propane company hooked up propane for less than half of what the companies out there are advertising. Unit powers my whole home and works flawlessly. Factory Pure you rock!!Mike A.

Bought this thing after reading other reviews. Wanted something quiet, for tailgating and camping. Took it down to the beach the first weekend I had it. Camped for 2 days and probably put 30 hours on it. It was perfect. Never missed a beat. You could barely hear it at 10 ft away from where all my stuff was set up. And those 30 hours I only burned about 2 and 1/4 tanks of gas. Would definitely recommend this product over the pricier Honda. It's half the price. A friend of mine that was camping with us said he almost bought a Honda. But the store he stopped at to get them didn't have one. Said he was glad he didn't, that he was going to buy 2 of these. Like I said, awesome little generator for the price.bizzyboo1

Have had this generator about three weeks so it is too early to determine reliability etc. I have about 6 hrs on it. Remember it ships dry so follow instructions for adding oil. It started on 2nd pull after setup. It has been started and stopped about 30 times so far and has never taken more than 2 pulls to start. After first 3-4 hrs I changed oil to synthetic . The first oil was pretty dirty …the oil after the change has stayed nice and clean. It runs quietly and drives a small 800 watt microwave and several LED lights without a hiccup even on economy mode. I have tested it with a small compressor, a handheld vacuum, a coffee maker, a skill saw and other light appliances and it has been great. If this little gen has durability it will deserve 5 stars.jjet

This is my 2nd unit so I can run in parallel for the RV. Very quiet, as generators go. I also use as an emergency electrical source for power outages. I have computer UPSs and a pellet stove that wont work with a regular generator but work flawlessly with this unit. Have tested with various loads (using a kill-a-watt meter) and have run pulling 1650 watts continuously, but that was for sure the limit (as it is advertised). As true with any generator/inverter, you need to know your load. Many electrical devices have surge power needs that can be twice the running watts. Power tools, compressors, air conditioners, microwaves can need a large surge to start. This unit will run my RV 13.5k btu air conditioner no problem, but I have a hard start capacitor on it to ease the starting surge. Also, microwaves are typically rated in "Cooking watts" so be sure of the actual electrical watts needed to operate. Check the manufacturer's site, owners manuals, etc, so you make sure you size your gennie appropriately.MikeA

The excellent price will catch your eye. Installing it you will see that regular maintenance will be a greater challenge than any other auto-standby. There's a lot to disassemble to gain access.All generators vibrate but this one seems to dismantle itself with vibration. Of the ones I've worked with one had the carburetor fall off, another had the carburetor loosen to the point that it would not start. A third changed owners.I don't know why this one model would suffer such production problems but I truly believe that you can do better. It may be a higher cost in moving up a model, but peace of mind is priceless.SnowmanXT

I just got the generator installed and so far so good. The installer ran the generator and then did a couple test runs after the generator was fully installed. When the loss of power was simulated the generator clicked in with less than a three second delay. I live in a rural small city in North Carolina and we have frequent power outages. We hold our breath when there is a heavy storm coming our way. I had our potable generator hooked up into the power supply but would have to go outside in the rain to start it and there was no way to know when the power was restored except to keep going outside to see if the meter was running. The standby generator was a necessary and logical move. It is great to have a feeling of comfort when the weather is bad or the power goes out for no reason at all. I chose the smaller 7.5 Kw because my Generac portable 8 Kw ran the necessary circuits to keep us comfortable. Although, I paid more to get it installed and to install a another propane tank dedicated to the generator I think the convenience was worth it.Richard M.

This generator was purchased to replace a Centurion 7.5kw home generator that had provided service to my home for about 15 years. I only had to add one more wire to the wires from the other unit. It was an easy replacement since the pad and most wires were already in place. After one crank to get the air out of the lines, it fired right up and ran smoothly. It sounds about as loud as the other unit. My only gripe is the top cover has 4 bolts that have to be removed every time you need to service the generator. The other unit had a nice locking lid that gave you easy access to the motor. This generator should meet my needs for many years to come.Richard P.

The excellent price will catch your eye. Installing it you will see that regular maintenance will be a greater challenge than any other auto-standby. There's a lot to disassemble to gain access.All generators vibrate but this one seems to dismantle itself with vibration. Of the ones I've worked with one had the carburetor fall off, another had the carburetor loosen to the point that it would not start. A third changed owners.I don't know why this one model would suffer such production problems but I truly believe that you can do better. It may be a higher cost in moving up a model, but peace of mind is priceless.SnowmanXT

I just got the generator installed and so far so good. The installer ran the generator and then did a couple test runs after the generator was fully installed. When the loss of power was simulated the generator clicked in with less than a three second delay. I live in a rural small city in North Carolina and we have frequent power outages. We hold our breath when there is a heavy storm coming our way. I had our potable generator hooked up into the power supply but would have to go outside in the rain to start it and there was no way to know when the power was restored except to keep going outside to see if the meter was running. The standby generator was a necessary and logical move. It is great to have a feeling of comfort when the weather is bad or the power goes out for no reason at all. I chose the smaller 7.5 Kw because my Generac portable 8 Kw ran the necessary circuits to keep us comfortable. Although, I paid more to get it installed and to install a another propane tank dedicated to the generator I think the convenience was worth it.Richard M.

This generator was purchased to replace a Centurion 7.5kw home generator that had provided service to my home for about 15 years. I only had to add one more wire to the wires from the other unit. It was an easy replacement since the pad and most wires were already in place. After one crank to get the air out of the lines, it fired right up and ran smoothly. It sounds about as loud as the other unit. My only gripe is the top cover has 4 bolts that have to be removed every time you need to service the generator. The other unit had a nice locking lid that gave you easy access to the motor. This generator should meet my needs for many years to come.Richard P.

The DX series has a control panel with circuit breakers on the right side of the machine. Other than that, it is identical to HX models besides. The HX series uses a sealed gel battery that doesn't require all the maintenance of lead acid batteries. Also, like EH generators, it includes an onboard battery charger.AKC

Recently purchased dual fuel 15000 watt portable. There was a loose connection on the hot side of the battery, but this is something that a proper pre-start checkout should find. So no problem. Generator started the first time and runs well. Electric starter is strong and the battery has good capacity. We did a main service back-feed connection that complies with local code for the house. We use a 50 amp pigtail from straight blade (generator outlet) to 4 wire Hubbell twist lock on the back-feed connection. So far, I consider this purchase to be a great value. It is not as quiet as my old Honda, but at 15000 watts, it can do the whole house (minus range/oven). The large fuel tank and propane option is handy for here in South Florida. It is early, but this was a great choice for us.Rickery57

I purchased the XP15000EH dual fuel portable generator as a home backup. This machine is well built, sturdy, and packs plenty of power. It is easy to operate, and performs outstandingly. The reason that I highly recommend Duromax is not simply the quality of their product, but also the exceptional customer service. Specifically, Mr. Cody Kallin-Estep is the best customer service representative I’ve ever come across, in any purchase or interaction, with any company or organization, ever. This man went above and beyond. First, the delivery company R+L Carriers delivered my unit to the wrong location. No notice, no call, just a text from my neighbor who read my name on it after passing it on the street. What’s more, they gouged the panels at some point. Needless to say, I recommend future buyers request a company other than RL Carriers. However, Cody didn’t make excuses he simply took responsibility and made it right. He opened a case for me and compensated me for the damage and the additional delivery I had to hire out (this generator is at least 300lbs, and crated). Cody then walked me through the setup and starting procedures for both Gasoline and LP. I’m grateful that he did, because the manual reflected an earlier version of my generator that had a pressure release valve. Mine does not. Cody not only is a great customer service rep, he’s a knowledgeable mechanic. He answered of my technical questions and immediately diagnosed the reason for my unit not firing on LP (it was my oversight). Overall, the carrier was negligent but the outstanding support from Cody Kallin-Estep more than outweighed this. I would recommend to Duromax that they seek another carrier than R+L carriers.Joe

After spending a good amount on this generator and installation I would have loved to report a better experience. Unfortunately the design on the air intake to filter leaves a lot on the table for improvement. Our generator got installed just in time for a blizzard we recently had in plymouth, we lost power and the generator turned on instantly and worked flawlessly for about an 1-1 1/2. The air filter then became frozen with snow and that was all she wrote. Was able to clean it and get it running again but after the filter was wet it was inevitable it was going to happen again. After a call to our hired generac tech, he knew exactly what to check when it happened and he explained that it happened to several brand new generators. Luckily for us he was able to fabricate a pre filter on the intake vent side of the generator and so far so good but we will have to wait for the next store to confirm all is well. Like I said great build and quality the filter deal just seems to be an oversight that could have easily been avoided, was not expecting to be in the dark after spending 7 thousand dollars a on a generator.James C.

I bought an XP12000 and brought it home a few month ago. We wanted it out back and had to have an electrician run a cable etc. He finished this afternoon about 3:30. We fired it up and everything worked fine. Tonight at 10:10, the power went out as a wind storm has hit the Northeast. I fired up the generator and I'm sitting here watching the World Series and writing to you fine folks. Other than the births of our children, etc., this is the greatest thing that has ever happened to me! Most of my life, the electrician would have been here next week. I'm going to get up first thing in the morning, open my automatic garage door and drive up to the store and buy a lottery ticket. I'll probably win! I'm also thinking that the Patriots can sneak back into the Super Bowl! This is friggin' great!!!Bill

I just received my generator today the XP12000HX and I couldn't be happier. It arrived on time and undamaged. The care that was put into the packing and shipping was outstanding. The instructions were printed in large print with color pictures to guide me through a seamless assembly that took less than one hour. This beast is constructed to last many years. I was very happy with the quality and the care taken to produce this power house. I read many reviews online but what sold me was the review by Forbes ! The DuroMax was rated at #1 and I can see why now. I am thankful that there is still a company in the USA that takes pride in what they make. Keep up the good work you guys. Thank you very much.THE BEAST

Bought this beast on cyber Monday for $803. Box was damaged when it arrived but opened up and inspected before Amazon driver left and not a dent or scratch. Was easy to assemble the wheel and handle kit. Added oil, connected battery, propane tank and fired up with electric start on first push of the button. Have not tried gas yet. Read reviews of it being loud however found it no louder than my Honda lawn mower.Snapper

I just spent 2 weeks deer hunting in a canvas wall tent using the Honda EU2200i. All I can say is if you can afford it, you will not regret buying it. I absolutely love it for the ease of starting, quiet operation, fuel economy, and reliability. My best acquisition for both camping/hunting and our frequent storms here in Louisiana. Why run a noisy 8hp generator sucking 5 gls of gas a night when I can run a room window AC on this for less than a gallon? Easy to convince your wife that this purchase isn’t for deer season, it’s really for those nasty storms that take out power when she needs that blow drier for her hair in the morning, or so she can have a quiet night’s sleep with a window air conditioner keeping things cool. If she complains about cost, tell her after a storm with no electricity for a week or month, she can turn it off if she still thinks it was too expensive and you will sell it. That will never happen, trust me. Enough said…except get you one guys!Hoback

Finally had a chance to use this generator after owning it for 4 months. I attempted to use it for about about 8 hours however it died nearly every hour. Not overloaded, something with the fuel system is broken, starts hunting around in rpms then dies about 3 minutes later. Its like its running out if gas somehow even though has plenty. It happens on eco or normal throttle. Not even near full load either. Very disappointed, i cant even return the thing or swap it out, less than 9 hours on the unit. Hopefully honda can make this rightPbar

Never owned a honda generator before but have owned other much cheaper ones. I bought this because I was tired of making due with sub par equipment. Everything rumored about this generator is true. It is VERY quiet, at idle on eco mode I can have a phone conversation while sitting directly in front of it. When the fuel vent is turned off the unit can be stored indoors without any fuel scent whatsoever emitting from it. The android app and BT connectivity are game changers. I can monitor amp draw in real time and fully control the unit with my phone. I can see unit stats (oil life, engine hours, maintenance schedule and any errors) from another room if necessary. The only complaint I could make if I had to complain about anything is that I would like more energy consumption details in the app (Volts, Ah, Total energy consumed in a given period, etc) and that's honestly not even that big of a deal. This unit isn't cheap but is totally worth it. Absolute 10/10Ronjohn

I've never had a generator before, so am new to all of this. I bought the Westinghouse WGen9500DF, The 12500 is the max starting watts, not the 12500 model, so that's a little confusing. So far, I am impressed with my purchase. Everything they promised appears to have been included. It seems well made, so hopefully that is true of all of the components and it will not only work whenever we need power, but it will do so for years to come. I was surprised that the 1.16 quarts of oil that came with it didn't quite fill it enough. I had to add a little bit. The funnel they sent worked great. I thought it was interesting that the maintenance instructions said to check the oil level without screwing the plug/dipstick in. It seemed a little difficult to be sure it was measuring properly without securing it by screwing it in. When I got enough oil in it I kept cross threading the plug, but eventually managed to get it in there properly. User error, I am sure. I liked that they sent a real wrench to use to tighten up the feet. They also included a spark plug wrench, which I haven't needed so far, but expect I will at some point. An nice extra little touch was that the two wrenches were in a little black bag that said Westinghouse on it. I expect this will be really helpful whenever I need to change the spark plug…maybe I'll notice that little bag and use their wrench, rather than it just sitting loose in my toolbox and my wondering what the heck that was for. This is my first Westinghouse product, so I will hopefully be able to quickly determine that it must go to the generator. The instructions said to set the generator on the exhaust side to put the feet and wheels on, so I did that. Instructions had also said to do this on a piece of cardboard or something similar to keep from scratching it up. I had to prop the bottom up a little to get the wheels on, which I think there may have been enough clearance without the cardboard being there. Propping it up was a little challenge because the generator is pretty heavy, but all of the parts were there and fit together the way they should; it was pretty easy to put on the feet and wheels. Once I had the wheels and feet on I found the generator to be pretty easy to move in spite of it's weight. The wheels and the handle appear to be up to the task. I moved the generator out beside the garage, which is where I anticipate will be where it will run when in actual use. I attached the propane hose that came with it to one of the tanks I have for my grill. Used the fob to start it up and it started right away. One "problem" was/is that it is really loud. However, I expected it to be pretty loud, so I certainly don't blame anyone for that. I left it running and went in the house and while I could hear it, it didn't appear that the noise would be any more disruptive than a gas powered lawnmower running outside. I pressed the button on the fob and it shut down as expected. Later I tried starting it again and had another user issue. I had attached a little gauge to the propane tank to see how much propane was still in it, and then attached the hose to the generator. Then tried to start it by pressing the button on the panel rather than using the fob. And it wouldn't start. It tried and tried. After a couple of unsuccessful attempts, I switched the battery switch to off and it stopped trying. That's when I realized I had neglected to open the valve on the propane tank, so of course it wouldn't start. So, remedied that, tried it again, still wouldn't start. At this point I removed the gauge, hooked it back up, and it started. Now however, I don't know if the second attempt when it wouldn't start was due to the gauge limiting the propane flow, or just having tried to start it with the valve off. I will likely try again with the gauge and see what happens. I plugged my circular saw into each of the four 20 amp outlets and they all worked fine. I haven't yet tested the 30 or 50 amp outlets. I have an electrician coming to install a transfer switch and expect that I will be able to test them then…as well as testing a "real" electrical load. I have not tested it with gasoline either. If it will run the whole house, or most of it anyway, on propane, I may not use the gasoline option as I would rather not deal with all of the potential issues with storing the fuel itself, stabilizer, etc., but also keeping the generator from getting all gummed up, like draining the fuel bowl etc. Anyway, I am pretty satisfied so far.Rwolf15241

I bought this to run the electric heat pump at my house in the event of another very cold winter and long power outage. The heat pump takes only 24A when running. Even on propane, the gen output is rated 45A running and 56A peak. Yet this thing will not run my heat pump. As soon as the compressor kicks on, the rpm drops (momentarily?) and the voltage displayed goes from 241 to 214. At that point, the electronic control that is part of the heat pump reboots. It might make it if were were living in 1970 and no computers were involved in the controls. Not sure. Electrician told me that the little portable Chinese made air cooled generators should be derated by a lot, and will not handle what I was wanting to do. So now I'm stuck with a 400LB boat anchor. Oh, and the propane leaks through the engine when not running, so you have to turn the valve off at the supply whenever stopping. Support says this is normal. To me, that's like a gas engine with a stuck float that makes a lake of gasoline unless you shut the fuel valve every single time. But, the packaging it came in was very nice. Very disappointed. A good, water-cooled, American made permanently installed 30KW generator like Winco is over $25k. Plus installation, which is significant. But at least it would handle the job.mark253

Minor assembly went easily, added oil, connected the propane line, and started after about 2 seconds of cranking. Ran smooth, and quieter than expected. Was afraid for the worse when it arrived, as the packaging was destroyed by the shipper, but amazingly all the parts were there, and the wrap around frame protected the generator well. It arrived on end instead of on its base, but other than a couple minor scratches, it was undamaged. Great design, and well built! Really like the push button start, as well as the multi-function status meter on the front panel. It’s intended usage will be a back-up for the inevitable hurricanes here in Florida, so the bonus remote start key fob will allow me to cycle it as needed to conserve fuel, without having to trudge out in the weather to strop and start it. Really slick! It was specifically purchased due to its dual fuel capability, and unless it is an absolute emergency, it will never see gasoline. Have a 100lb tank of propane all ready to go, and know from experience that abstaining from gasoline will prolong engine life, not to mention never having to worry about propane going ‘bad’ if not used! Another plus for the product! 5 stars well deserved!Hacksaw

These Jackery battery backup power sources are great for peace in mind when losing your utility power is a possibility. I can’t sleep without my CPAP, but the power it draws with the humidifier running over an eight hour span is beyond the capacity of some of the backups out there. My previous backup would only run about 4 hours. My Jackery 550 still has 15% left after running my CPAP with the humidifier running all night in the 110 socket and it has 44% left after 8 hours plugged into the 12 volt socket. I bought a 12 volt adapter for my ResMed Airsense 10. The Jackery also has the pass through capability, meaning it can be charging at the same time you’re drawing from it so if the power should go out during the night there’s no disruption. I researched buying a deep cycle battery, but they’re just as expensive as the Jackery, but much heavier. My Jackery 550 weighs 13 pounds. If I need to recharge the Jackery and the power’s still out I can plug it into my Champion 2500 watt dual fuel generator or plug it into my truck 12 volt port (cigarette lighter) or recharge with solar panels. The front outlets and switches are well designed and laid out. There’s a little display that shows the current percentage of the charge. It also shows the input wattage it’s drawing when charging and the output wattage the appliance you have plugged into it is drawing as it’s running. One very important thing you need to remember: There are three switches that turn on and off each of the three power sources, 110 outlet, 12 volt car port, and USB sockets. Whichever power source you’re using must be turned on. It can be confusing because you might be a little excited to try it out like I was especially if the Jackery is on the floor and you don’t have a good view of the front of the unit. I plugged my CPAP in when I first got the Jackery and then scratched my head a bit wondering why it wasn’t powered on. The switches themselves aren’t real apparent, but they light up a green light when on. Conversely, make sure all switches for power sources you are NOT using are OFF. Especially turn OFF all switches when you’re not using the Jackery because they draw power when they’re on. If you charge up the Jackery to 100% and put it away for a month or more with switches left on you won’t have 100% next time you go to use it. I put mine away at 100% charge with all switches off for 3 weeks and it was still at 100% so it holds a charge very well. I’ve uploaded some pics of the front of the unit showing switches on and off. It comes in a very nice box with foam pads and a handle that I will use to keep it from getting dinged up in the back of my truck when I’m going somewhere. I know there’s a lot of these battery backups on the market and I’m sure there are others that might be on par with the Jackery, but I can’t determine how equal or how much better they might be, nor do I need to. I’m very happy so far with every aspect of my Jackery 550. It fits my needs very well and I recommend to anyone that might be looking for a back up power source. They also have a smaller unit and I believe two even larger capacity units.Carl B

Glad I purchased the Explorer 1000 Power Station coupled with the Jackery 100w solar panel SolarSaga. I use it for my 27’ boat due to how quiet the unit is during operation. It powers my mini fridge with no problem and gets enough juice from the sun with a single solar panel. I plan on purchasing another SolarSaga 100w to charge a bit faster. However, one so far one has done the job with the amount of output power I use. I was gifted an off brand 100w solar panel for Christmas and it did not perform nearly as well as the SolarSaga. Do yourself a favor and spend the extra $ on a SolarSaga. We often use the Explorer Power Station to charge our phones, run the mini fridge, and power my led light strips all throughout the boat. When I have the SolarSaga plugged in while powering my mini fridge, it drains the battery much slower and if the sun is strong enough, sometimes it continues to charge or stays consistent. The portability is extremely convenient. When I don’t feel like using the big boat, I hop on my dinghy or go pier fishing and take the jackery with me. The size of the unit and grab handle make it easy. I plug my light under DC power and plug in my radio into AC. Runs for hours. When it gets too cold it will even power a mini heater with no problem. Of course the more output power you use, the faster it will drain. Although, I’m very impressed with how long the Explorer Power Station lasts despite having multiple things plugged into it. I’m excited to take it camping and love the piece of mind that if there was ever a black out or some sort of reason we lose power and find ourselves off the grid, I will still have portable power.SoCalFlip

The Jackery Explorer 1000 is my favorite solar generator so far. I hope they come out with a 2000 Watt version that includes all of the new features found on the updated Jackery Explorer 500. The well planned and smartly designed control panel layout of the Explorer 1000 is simply a pleasure to use. For future models, I hope they mount the lcd display on top, include a tilt display or install a tilt-back kickstand. When the Jackery is on the ground, the display is difficult to see without tilting the unit back. Since the new iPhones do not come with a USB-C charger, the Jackery’s USB-C port came in handy as my only USB-C charger. Jackery batting 1000, iPhone batting a big fat ZERO on that front. The included Solarsaga parallel Anderson to 2 DC Y adapter cable makes it easy to connect two barrel connected solar panels to the Jackery Anderson solar input. It would have been more versatile and convenient to include an MC4 to Anderson cable, with the ability to use one solar panel. That being said, the included adapter also works with two barrel-connected non-Jackery solar panels if desired. Based on the outstanding build quality of the Explorer 1000, I expect to have many years of dependable, trouble free, and pure sine wave off-grid power.GQ

We bought this 2 years ago. Made sure it was charged up and then left it in our basement. Last week our power went out – it was scheduled to remain out for DAYS. Well it saved us! I used my CPAP machine for 2 nights, charged a cell phone, ran the fridge for 2-3 hours, and ran my tiny chest freezer for 2-3 hours… all on one (2 year old!) charge. The only negative is that I then had to drive it elsewhere (where power was available) to charge back up for 5 hours. BUT that is not really a problem… I KNEW it was not a gas generator (and did not want one). I love this little thing! Ps: I also had a CPAP portable battery… and it failed. This guy came through for me when my medical equipment backup failed. Thanks for a quality product that lives up to its promises!B. S.

Glad I purchased the Explorer 1000 Power Station coupled with the Jackery 100w solar panel SolarSaga. I use it for my 27’ boat due to how quiet the unit is during operation. It powers my mini fridge with no problem and gets enough juice from the sun with a single solar panel. I plan on purchasing another SolarSaga 100w to charge a bit faster. However, one so far one has done the job with the amount of output power I use. I was gifted an off brand 100w solar panel for Christmas and it did not perform nearly as well as the SolarSaga. Do yourself a favor and spend the extra $ on a SolarSaga. We often use the Explorer Power Station to charge our phones, run the mini fridge, and power my led light strips all throughout the boat. When I have the SolarSaga plugged in while powering my mini fridge, it drains the battery much slower and if the sun is strong enough, sometimes it continues to charge or stays consistent. The portability is extremely convenient. When I don’t feel like using the big boat, I hop on my dinghy or go pier fishing and take the jackery with me. The size of the unit and grab handle make it easy. I plug my light under DC power and plug in my radio into AC. Runs for hours. When it gets too cold it will even power a mini heater with no problem. Of course the more output power you use, the faster it will drain. Although, I’m very impressed with how long the Explorer Power Station lasts despite having multiple things plugged into it. I’m excited to take it camping and love the piece of mind that if there was ever a black out or some sort of reason we lose power and find ourselves off the grid, I will still have portable power.SoCalFlip

The Jackery Explorer 1000 is my favorite solar generator so far. I hope they come out with a 2000 Watt version that includes all of the new features found on the updated Jackery Explorer 500. The well planned and smartly designed control panel layout of the Explorer 1000 is simply a pleasure to use. For future models, I hope they mount the lcd display on top, include a tilt display or install a tilt-back kickstand. When the Jackery is on the ground, the display is difficult to see without tilting the unit back. Since the new iPhones do not come with a USB-C charger, the Jackery’s USB-C port came in handy as my only USB-C charger. Jackery batting 1000, iPhone batting a big fat ZERO on that front. The included Solarsaga parallel Anderson to 2 DC Y adapter cable makes it easy to connect two barrel connected solar panels to the Jackery Anderson solar input. It would have been more versatile and convenient to include an MC4 to Anderson cable, with the ability to use one solar panel. That being said, the included adapter also works with two barrel-connected non-Jackery solar panels if desired. Based on the outstanding build quality of the Explorer 1000, I expect to have many years of dependable, trouble free, and pure sine wave off-grid power.GQ